Whataburger

First and foremost, I come to whataburger Atleast twice a week.. secondly, when I pulled up there's nobody that's in line, I looked at menu approximately couple of minutes and no one said hello can I take ur order, I had to say hello 4 times to get a answer.. keep in mind it's 1:35am.. as I start to order, your employee by the name of Jessie, he interrupted me Several times.. I said sir
Let me speak.. Jessie said, "oh no mam you will have to leave.. I did leave.. I was then on my way to lumberton whataburger, while my best friend whom was in passenger seat he's so in state of OMG, he can't believe that I was refused.. my best friend called Silsbee whataburger and Jessie answered the phone and all my friend wanted to explain to Jessie is that I wasn't being rude and that he was interrupting me and wouldn't let me speak.. that's when Jessie said, "that b**** was rude that's when I told my friend to hang the phone up.. finally while I driving off from
Being refused there was glass bottle that I didn't see bc I'm still in shock of what happened, and I ran over glass bottles.. I pray that I don't have flat from the result of your employee refusing me service, all four tires on my car are maybe four months old.. I've never in my life been refused bc I was mean.. I'm not mean person at all..

I went to whataburger #285, 4502 fredersbrg rd, san antonio, on July 21 at 9:06 am cashier jazmine was the rudest person ever and was over charging me. She gave me my coffee half opened which spilled on me and forgot my cream and sugar, I ordered the #25 meal and she forgot my orange juice and the stirrer for my coffee, I told her my senior coffee was free and tried to charge me for a small coffee and never apologized. The worst service ever, I called manager Raul Marin and told him about rudeness if employee...I will never return to this whataburger, it was horrible!

There to employees that are very rude the cashier Joanna that took my order black lady in black shorts and glass was running her mouth to me she does that a lot to people she did that to my mom last week the manager does nothing about the black lady ibtalking about is working the front on the fryers and bagging the front counter food and drive Thu please do something about this our I going to further action she does not need to be wareing shorts at work please address the issue when mybfood was delivered to my table she did not say ty very rude

Dear Sir/ Madam

I came to your restaurant drive thru on Date 07/19/21 I was really disappointed with the quality of food that was served to me.cold food, Missing items, collected wrong order, using old lettuce unprofessional stuff really rude. handled wrong not listening to the customer. In waterburger burgers only see meat patties and the bun that is it
Hopefully someone gonna take care of my complain I spend $27 and not enjoy my meal I am really disappointed
This is Mina Flores
My number is [protected]

My Cashier Precious C, lacks Customer Service.
Order Placed on 7/10/21.
I placed my order after she screamed and laughed over the loud speaker. I pulled to the window and paid. As she handed me my drinks I told her one was suppose to be a large. She then stated she would have to recharge me, I declined. It was her mistake (I understand they happen.) She slung the window. Open and said "pull up front" and shut it right back. We got no straws for our drinks, I was charged for Ranch but did not receive it.
As someone who works with the public every day, if you make a mistake; take responsibility and fix it.
Make sure you have simple task down, like making sure customers receive their condiments and straws.
Without attitude. At this day and time any and everyone that has a job should be thankful to be there each day and if they do not like their job, they should find a job they do like.

I ordered the 16 oz Peaches and cream shake at the drive thru and the employee handed me a coffee cup sized container. I asked if that was the 16 oz shake and was assured it was. Upon arrival home I measured the container and with it full to the brim it only held 12 oz. How do they put a 16 oz shake in a 12 oz cup? I feel cheated. It seems like false advertising.

I had a very bad experience at the Whataburger over a month ago. I filed a complaint asking for my money back but its been over a month now and I have not heard from Whataburger. I went to eat there again today and got an avocado burger but they did not put any avocado in it, I would make another complaint but since they seem to not care about their customer's what's the point. The employees are rude as well and always in a bad mood, I would like to see more customer care there. Also, they have stolen money from my husband by charging twice for every order.

Tyler Texas hwy 155...today at 11:07 order no 2001498

I'm a very loyal customer but I have to complain about the food today I went thru the drive thru a hour ago and received the worse cheese burger and fries y'all have probably every served...the bun was hard and stale the fries were dark brown and soaked in oil like they had been sitting in oil for a long time... I threw the whole order in the trash !

Terry Swan
13511 sheldon lane
Tyler texas 75703

ordered online and ordered some more at resturant and took over 25 mins to get both of my orders due to the fact that there was nothing but teenagers playing and getting orders all mixed up. please work on getting mature people to work.

I drove up to their store even though I noticed about a dozen cars in front of me. They were NOT out in the street so at 2:02 am I decided that my husband and I were starved enough to wait it out. I did have a secret weapon, I had the app. So as I pulled in I ordered online and used my husbands credit card as I usually do. I ordered a pancake platter and I ordered extra bacon because I knew one piece would not be enough and I also ordered an extra gravy to go with the hashbrowns that came with this meal, and I changed the coffee to a medium unsweet tea. He also had asked if he could get strawberry jam with the single biscuit he also wanted. Then ordering for me I put in a BOB with sausage and changed the coffee again for a tea. The total came to 13.99. I hit send at 2:09 am. and just before 3 am I got my food. It didn't come with the extra bacon, but with only one piece of bacon for the pancake platter. I waited at the location for around an hour for this food minus the piece of bacon, also the tea on both drinks was Rancid! This was the morning of May 22, 2021, and by the TIME stamp it was at 2:04 57 am, that I ordered it. I continued to eek forward as I could. My order number was 2011059 Cashier: blank.