Arthur Treacher's Fish & Chips
Reviews and Complaints

Ate There on 1/17/2020. Store ID4NJNAT45 421726 Violette
CHK 1564 Receipt amount: 19.60

Looking forward to fresh, hot battered fish and chips/frie, since I haven't eaten at one in a long time. First pieces were cool and tough... So I returned them, asking for fresh fillets, they took old ones and pulled new ones from a drawer... And again they were not hot, and very chewy. Very disappointed! I threw most of it away. The fries were ok.. Not very fresh; soggy, not crisp, and not piping hot. Again I was disappointed with the whole experience. I probably will never eat at an Arthur Treacher's again. I went back to ask for a refund and they said sorry, no.

I would like refund if at all possible. I look forward to your response. Amy Hall at [protected]@hotmail.com

As a child back in the 80s I remember Arthur Treachers Fish and Chips in Morris Cty NJ, It is gone now but the food was always great and the place was always clean, , Today me and my wife went to the one on the Atlantic City Boardwalk NJ there was about a half inch of greace on the inside of all the windows and the floor was very sticky and the place smelled like old dirty oil, , Please send someone in there to verify my statemant It makes your company look bad, , We walked inlooked around and left without ordering anything

I had the displeasure of visiting the Arthur Treachers at 12585 Rockside Riad in Garfield Heights Oh. Upon etering the resturant I observed the manager sweeping the floor. After she finished sweeping the floor she went back behind the counter preparing to handle food. While waiting for our fish to finish cooking i watch her pick up the trash can and empty the trash. Again i watched her go back to handling food. It was at this point myself and another customer spoke up and asked her if she would go sanitize her hands that we observed her sweep the floor and touch trash, and now you are going to handle our food. At this point she became irritate and begin to yell at us and say she didn't handle a trash can but it was a wastebasket. When then told her regardless of what you want to call it you are still touching trash and you are going to handle food without washing your hands or even outing gloves on. You can spread germs or something worse. She then left went to the back and never return leaving the cook to finish preparing our food.

I had a sickening experience at a fast food restaurant at a local mall where I go to shop. Arthur Treachers. At this mall a few days ago, I was surprised to find out they had closed. And for what? Using stale oil that they had been using for a good while. After eating thier food one day, I became VERY SICK I tryed to contact the companies home office but I never got through. So a word of advise, do NOT eat at Arthur Treachers Fish & Chips. They will make you sick