Menu
CB Fast Food Chains Whataburger 2280 7th St S, Clanton, AL, 35046, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

2280 7th St S, Clanton, AL, 35046, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
11:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Whataburger - Extensive drive-thru wait time

On Friday, July 16th, at 8:15 p.m. I pulled into the drive-thru line at the Clanton Whataburger (there were around 8 cars in the line at that time). I had my daughter with me and we waited patiently for about 20 minutes before we approached the speaker to order. After waiting 10-15 more minutes, we pulled to the window for our food. The young lady was very polite, but seemed to be extremely busy because she was taking the orders from the speaker and delivering the orders at the food window! She took my payment and handed us our two drinks... Then, asked us to pull over to space number 1 to wait for our food! Let me add that we only ordered two of the combo meals, nothing special or out of the ordinary. However, trying to be nice, I pulled into the space to wait. After 15 more minutes, our order arrived at our car. In the end, we waited a total of 50 minutes for our "fast" food! In my opinion, this is beyond inefficient! Unfortunately, this is not the first time we have had this same experience at this particular whataburger. If my girls were not huge fans of the food, I would never give them my business!

Desired outcome: To correct the entirely too long, wait time for drive-thru service!

Read full review of Whataburger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.