Whataburger reviews and complaints 1
View all 589 complaintsWhataburger - Customer service
Arrived on holiday, July 5th, where the Whatburger site was not busy with 3 autos ahead of me. I asked for a plain double meat whataburger just the sandwich. It took 10 mins to get through the drive thru with the man in the window dragging his feet in getting the sandwich after paying for it. Words of impatient ensued. Then I had 4 employees looking at me with one waving buh bye. I told them I would be complaining about the slow service. Order #592297 at store #799. Maybe you can tell the [censored]s how much negativity is caused because they are slow and lazy on a holiday? Very poor service and very poor attitude by all of them.
Desired outcome: More training on Customer Service and why a drive through should be fast, not slow. Respect for the customer should also be taught. Customers pay their salaries and being disrespectful will spread like a wildfire.
Latest Whataburger Reviews
Mixed Experiences at Whataburger Dry and hard meat Pre-cooked & cool Better then the fast food norm Kelli is the best person ever I litterkat love her and she is always so positive and amazingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Went through drive thru. Ordered BOB AND BISCUIT WITH SCRAMBLED EGG AND KRISPY BACON. Drove several miles to my home and noticed, No scrambled egg on biscuit, just bacon and no Mayo . Tried calling, but no one answered! Very disappointed .