Menu
CB Fast Food Chains Whataburger 1412 E Jackson Ave, Mcallen, TX, 78503, US
Whataburger company logo
Whataburger
reviews & complaints
Whataburger company logo

Whataburger

1412 E Jackson Ave, Mcallen, TX, 78503, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
I
12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Whataburger - Animal in jalapeño

My dad just passed though whataburger in McAllen store# 1412 around 10 in the morning. He found an animal in his jalapeños and tried telling the manager about, the manager told him that "he couldn't do anything about it." I called the number for corporate in the receipt and the lady that answered me said what was the problem and I told her about the jalapeños and that he found an animal. She was very rude about it and she couldn't understand me because I was "talking too fast" and I repeated what I was saying around 3 times. Eventually, she didn't understand a single word I was saying and hung up on me. It's unbelievable that things like this happen and we can't reach out anybody about it. Hope to hear something soon. He did not take any pictures because he is an older man and doesn't understand English. There should be cameras in the store to see that he gave the jalapeño back.

Desired outcome: Something to be done and be heard. Animals in the store in disgusting.

Read full review of Whataburger
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.