CB Fast Food Chains Wendy’s Complaints #662-681

Wendy’s review: Service of food, and the behavior of employees.

Alice Livingston of Clifton, US

Apr 17, 2021 4:57 pm UTC

Verified customer

On 4/16/21, at 2:15 pm, I visited the Wendy's restaurant which, located on Boston Road, in the Bronx, N.Y. I'm making this complaint because the service was terrible, and the employees was very unprofessional! I ordered 3 Cesar salads, 3 order of fries, 5 orders of chicken nugget, a chicken sandwich, and 3 Berry Lemonade drinks. Food which costed nearly $60.
at the drive through, I placed the order that was not right. I went into the store to correct the order, and there was an employee who's name is Amore, who was playing with other employees making fun of the fact that the order was wrong! making business very difficult for me to have the order corrected, which took about 20 minutes. I asked for the manager, a lady said that she was the manager, and didn't seem to care at all of the behavior of these employees, smirking as well. When I asked her name, she wouldn't answer me, then quickly turned her name tag in so that I couldn't identify her. I warned them saying that I would make a complaint on them. Amore replied very nasty, " Do what you got to do Ma'am! Finally, I did have the order corrected, however, this is the worst behavior that I've ever witnessed in a place of public service! I was a customer at this restaurant, and this was awful to say the least! The thanks I get as a customer at that establishment! My email is: [protected]@gmail.com. My name is Alice Livingston, Thanks.

Desired outcome: Replacement of food. Hopefully served by a battery of new respectful, and friendly approachable employees. They should be fired!

Keywords:

behavior berry lemonade drinks cesar salads chicken nugget chicken sandwich complaint customer drive through employee employees fries manager order restaurant service store

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Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Confidence score: 100%

Support

crista.miller@wendys.com

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Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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