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Taco John's reviews first appeared on Complaints Board on Jan 19, 2012. The latest review Refund of my $21.62 was posted on Mar 31, 2021. The latest complaint manager was resolved on Aug 01, 2019. Taco John's has an average consumer rating of 1 stars from 92 reviews. Taco John's has resolved 2 complaints.

Taco John's Customer Service Contacts

808 W. 20th Street
Cheyenne, Wyoming
United States - 82001

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Taco John's Complaints & Reviews

Mar 31, 2021

Taco John's — Refund of my $21.62

This was by far the worst fast food experience in my life. First: 5 of 12 items were not in the bags I wa...

West Fargo

Taco John'sDrive thru.

Central Ave location. Billings MT. I don't usually have any trouble at Taco Johns, but the last 3 times I have been through this location they have screwed the order up. It wasn't a difficult order either. 4 breakfast burritos with bacon and sausage, 4 tater ole', 4 OJ's. They handed me 1 OJ. After pointing out the mistake she handed out the other 3 OJ's. Then she handed the bag out and I drive off, only to find we were missing all 4 orders of ole's. When we ate the burritos they were all missing the sausage which I got charged for.

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    Taco John'sService

    I'm super disappointed in TJs! Went in on Monday and ordered a $10 lunch that costed me $31! The cashier was having trouble with the credit card machine and kept running my card. After several phone calls with TJs the manager told me if the money was not returned by Friday to come into the store. Friday rolls around abc I was not refunded my money. I go to TJs and the door has a sign that says drive through only. I called the store 15 times before they answered and the manager said we talked about it and it's not our problem! Unfortunately it's not about the money, just keep it! Its about your super unprofessional crappy customer service!

    Service

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      Apr 04, 2020

      Taco John's — Night manager is very rude.

      Jasmine Riter is always incredibly rude when I go through my local taco john's. She does not ever have a...

      Deadwood
      Mar 25, 2020

      Taco John's — Rude employees

      Went through taco John's line. Took extremely long to receive our food. Through window employees were...

      Douglas

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      Feb 07, 2020

      Taco John's — Mexi rolls

      It ad that mexi rolls are going away Those things are fire awesome snack Please please please Keep them

      Dec 14, 2019

      Taco John's — Leadership

      The manager at the madison sd tj's awful. She has been heard saying that it's her job to work a...

      Madison
      Dec 08, 2019

      Taco John's — lady running drive thru took a drink out of our cup

      My family went to the drive thru on 10th ave in great falls around 12:40 pm. My Dr. Pepper was stale or...

      Nov 24, 2019

      Taco John's — two staff

      I went to Taco John's in Maquoketa IA and I seen to girls one manger and some other skin girl they where...

      Maquoketa

      Taco John's825 northwest, byp great falls mt 59404

      This is not what I would consider a complaint, more like a suggestion. I am vegan and I come to Taco John's very often and I order the bean burrito with no cheese. I think there should be an option for vegans on Taco Tuesday. Perhaps get bean burritos at the same price as Tacos on Taco Tuesday. Also, this website keeps putting up a notice about cookies. It is greatly i interfering with my ability to give you the suggestion.

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        Nov 04, 2019

        Taco John's — manager’s attitude after my order was made wrong

        My family ordered food in the way home and when they got home two out of the five items were made wrong the...

        Oct 16, 2019

        Taco John's — iced tea

        I ordered through the drive up last night around 730. I got 2 salads and a burrito combo meal. I ordered iced...

        Oct 13, 2019

        Taco John's — drive-thru

        Went through drive-thru on October 12, 2019 and ordered (2) #2's with sweet tea (3) soft shell tacos and...

        Oct 09, 2019

        Taco John's — new menu

        My family and I went out last night for taco tuesday yesterday 10-08-2019 and tried the new menu!!! All I can...

        Bridgeport Taco John'sthe manager at taco john's

        I was in taco John's the other day and the manager on that day was so rude to the customers and employees what I don't like is that the one employee that got fired was trying to ignore while she was getting the customers food when she hollowed at her and when she said let me finish the order is the manager got all mad and told her to leave cause she was fired I have been in retail business for a while and I know that customers come first she left and know body new what order she has doing and then the whole day she just kept running her mouth this is a small community and when something like that is heard the whole community will stop going in there cause they don't want to be treated like that I think the manager should be fired and let the person back that was fired

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          • Updated by L Teppert · Oct 01, 2019

            I was in the bridgeport locations the other day when I happened to see the manager start hollowing at another employee which the employy that got fired for doing her job was ask to leave in the middle of helping a customer this is a small town and when people act like they will not go in there anymore so I think you need to get rid of the problem cause it seems like no one can work with her you should fire her and let the other employee that was fired come back your manager is very disgusting pig to employees and customers very rude and something better get done before nobody will not even go in there anymore cause they don't want to be treated like animals

          Taco John'sfox news

          I would regularly go to taco John's once a week for lunch. I noticed each and every time Fox News would be on the television. I finally asked why and was told this is mandatory. I'm not sure why you would incorporate politics and lunch. I think it's ridiculous. There goes $7-$9 a week you will be getting of my money. I have been a regular patron for years.

          Dawn McDonald

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            Aug 30, 2019

            Taco John's — service

            Store # 9222 Check # 493 We ordered several items. We ordered 2 kids meals, got one!! One quesadilla cheese...

            Aug 01, 2019

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Taco John's — manager

            Hello I am writing to inform you about your manager at your muscatine location . I will be helloing my son...

            Jul 30, 2019

            Taco John's — kids meal

            I am absolutely highly disappointed in this company. Today, I tried to order one soft taco, along with one...

            Jul 20, 2019

            Taco John's — food and cleanliness

            My family and I walked into the store #3009 in Lamar co at about 4:10 pm no one was in the store 3 employee...

            Lamar

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