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Taco John's Customer Service Phone, Email, Contacts

Taco John's
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www.tacojohns.com
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1.0 1 Review 153 Complaints
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Taco John's reviews 154

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12:00 am EDT

Taco John's Delicious Potato Oles - A Tasty Treat for Any Time

I recently tried the Potato Oles from Taco Johns, and they were absolutely delicious! The crispy exterior combined with the soft and flavorful potato inside was a perfect combination. Whether as a side or a snack, these Potato Oles are a tasty treat that I would highly recommend to anyone looking for a flavorful and satisfying bite.

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  1. Pros
    1. Fresh-Made Mexican Fare
    2. Signature Potato Olés®
    3. Convenient Drive-Thru Service
    4. Robust Menu Variety
    5. Frequent Promotions & Deals
  1. Cons
    1. Limited regional presence
    2. Menu lacks healthy options
    3. Outpaced by larger competitors
    4. Inconsistent franchise quality

Taco John's complaints 153

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8:21 am EDT
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I was at the store in MN 3385 Denmark Ave, Eagan MN 55121 at 6:48 am on Friday 4/19/24. I placed a mobile order on my phone and went to pick it up- there was nobody at the drive thru- i went thru 2 times and i tried to go inside but the door was locked and I called the store a few times and no answer, I paid for my order online and I didn't get it. In fact-...

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11:09 pm EST
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Taco John's Cups, straws and lids

Tonight, as we frequently do, we received an all plastic drink cup and boy am I upset...you should be too!

The lip on these is not friendly; I believe the cup is smaller than the paper medium but no biggie there but the price should be adjusted if it is.

Do you even care about our planet? Do you even care about the wildlife, and I mean all wildlife from the oceans to the skies?

You were mostly paper and now PLASTIC cups...

Do you realize what plastic does to the environment, to landfills? Again, do you even care...

Perhaps and I hope so..this cup was a replacement for their being out but Jackie runs an almost perfect dining facility...that would be hard to believe!

Across the ponds, England to be exact, deemed no more straws at games...the result...over a million straws not used/sold...it was amazing the improvement that it made for the trash yards and for those that seemingly cannot put anything in the garbage cans.

Plastic will not go back into the soil; it lies their garnering dirt, more plastic, other cast off articles.

In the states we have legislation in many states that prohibit part or all of plastic usage in restaurants...Wendy's is even worse for their use of same.

Desired outcome: Pull the plastic cups, straws; maybe the lids..no doubt it would save a few accidents with the fact that you cannot be sipping your drink while driving, maybe even a life.

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9:19 am EST
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Hello I am not one to complain about fast food restaurants because they are what they are. I feel the need to voice my complaint about this particular store. I have been to the store three times in the last week and the first time everyone stood around and looked at me And no one acknowledged me and when they finally did they had to wait to get their drawer...

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Is Taco John's legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Taco John's to be a trustworthy company. Although there's a 1% resolution rate for customer complaints, which deserves attention, Taco John's is known for their high standards and safety. If you're thinking about dealing with Taco John's, it's wise to check how they handle complaints.

Taco John's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Taco John's. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Tacojohns.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tacojohns.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Taco John's have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Taco John's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Tacojohns.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Taco John's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 153 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website associated with Taco John's sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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1:31 pm EST
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I ordered super nachos at taco Johns at 1324 E57th St at 11:45 am in Sioux Falls SD on 2/14/2024. My barcode number is [protected]. The super nachos were terribly dry. No cheese except a few sprinkles of shredded cheese. The beef was not good, there was a dab of sour crème and no guacamole. Worst I have ever had The drink was over half ice and the potato okra were cold

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3:43 pm EST
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Went here today and they charged me full price for the meat and potato burritos and they were supposed to be buy one get one for a $1 . When I asked her about it she told me that she can’t do that cause she will get introuble and that I have to say I want it for a $1. That don’t make any sense when it’s right there on the menu. And refused to do anything...

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1:28 pm EST
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Ordered a #5 combo with a mt.dew, cheese sauce and additional 3 tacos. Order came to $22 and some change. When I got my ordered I looked inside quick and said are there 3 tacos he said yes. Got home and there was only one. So over charged for incorrect order and not enough to feed my two kids. Love the taco John's in buffalo always great service but thi...

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7:46 pm EST
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We ordered a six pack and a pound on Saturday night in the drive through. When we go to the window after we paid we noticed the guy was picking his nose and handling the food. He was not wearing gloves and did not wash his hands. We observed him grab cups by the inside of them and just reach them into the ice machine. He never washed his hands and was handling our food and the car behind us.

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4:28 pm EST
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I have ordered at the west duluth (mn) location numerous times. I drive away, and when I get home I open my bag… and the order is wrong. Most recent was yesterday, I went inside and ordered a taco bravo, all meat no beans, sour cream on the taco portion. When I got home, I started to eat it… it was all bean and no sour cream. This has been the matra when...

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7:16 pm EDT
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Julie [protected]@gmail.com Taco Johns 5006 424 N Telegraph Rd Monroe Mi 48162 10/27/2023. 5:30 pm Check 2157 Trinity C Meat and potato burrito with crispy fried Chicken Came with beef not chicken Boss Bowl — when asked about the size because we wanted to know if it was big enough for a meal for a man — we were told it was about 12 inches and oval...

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7:43 pm EDT

Taco John's food

On 9/25/23 6:15pm My husband and I ordered from taco john's in Creston, ia tonight and we were not very pleased with the results! We ordered medium drinks and got small drinks with our combos! When we received our food from door dash our potato oles was mostly hard and crumbs like they took them from the bottom of the fryer! We couldn't eat them we had to throw them away and waste our money! I wouldn't let food go out like that to anyone! I hope something will be done about this cause that is bad customer service!

Thank you,

Joanne Kinyon

[protected]@hotmail.com

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9:39 am EDT
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This is the review that I sent in earlier. In short - I was hoping to speak to the owner of this store, but no response , have the owners name - Nick Lowen, but no return call or phone number. As a business owner myself and who has customer service expectations, I feel that this owner simply doesn't care about the quality of staff he hires or cares about...

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7:37 pm EDT
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See attached documents. I placed an online order and used my land line phone number. Two taco salads and four hard shell tacos. The confirmation email said show up and give my name or (or not) order number. I didn't get a delivery time as I wanted to choose. At the post, I gave my name and said I had an online order. The voice had no idea what I wa...

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9:09 pm EDT
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I downloaded your app to palace an order. When I went to pick-up the order. there was on barcode to scan to receive the reward points. I went to your survey page and none of the information that you asked for was on the receipt also it says it was a third party pick-up when I picked it up. I spent 47.51 so I'm very disappointed with your app and your restaurant. William Jondreau [protected]@yahoo.com [protected]

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6:54 pm EDT
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I have always loved taco John’s so when, I heard they were coming back to Milwaukee I was excited. Since opening in Milwaukee, Wisconsin on January 1st, 2023, they have just been awful. I mean as of lately, there is a new staff, but this made the location on miller parkway. From bad to worse. I mean, I work across the street so lunch is often spent at a few...

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4:18 pm EDT
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Taco John's Food thrown together, soggy shredded lettuce. Cheese thrown together

I have not been to taco johns in a while. We eat at Taco bell alot. We ordered taco johns today in Loveland Colorado at 1:30 pm. i had a icky taco. Thrown together. Soggy shredded lettuce and I mean shredded. cheese not even melted one bit. My soft shell taco tasted old. Old and soggy. I could not eat it. i have a taco bowl also. All soggy wet from shredded lettuce. I am shocked at how poorly made the food is and it doesnt even taste a bit like mexican food. Back to taco bell we go. I would ask for a refund but we were not given a receipt.

Desired outcome: Hire new cooks. Your product is bad. Paid $16.40 for food to throw away.

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4:26 pm EDT
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I would give a 0 star if I could. We've gone to this place for years but will never again. Long story, but here we go. **Employee essentially accused me of stealing soda! We ordered our food and each ordered a LARGE soda and told them we had our own reusable insulated cups. We've always done this. Well, when I went to refill my drink, one of the worker...

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11:22 am EDT

Taco John's Breakfast burritos and horrible service

I’ll breakfast burritos were made as if they were running out of eggs and didn’t want to splurge or make it normal. If you added up the egg material into burritos in probably was one egg total.. I mean it’s bad enough that the potato lays are used as fillers which we understand that is part of all your make your sandwich. However, missing items on the order, no napkins, and receipt that was printed out illegible…..

I had to go home to check and see how much the charge was certainly wasn’t worth $12 for two burritos, a large potato ole.

Desired outcome: $12 coupon to Taco Bell

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3:19 pm EDT
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Gm Steph and assistant GM Tiffany asked new employee to go in freezer and grab bag of chicken. The cameras will show the bewildered look on his face when he went in there so I went in to show they unsure of either manager was going to and as Steph walked in she heard me tell guy they both needed ther [censored] kicked. That wasn't professional whatsoever and I...

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10:30 am EDT

Taco John's Working environment

I was employed for a month and a half. I gave my two weeks notice. I had a death in the family. I had an employee, asking me questions about my personal life. I tried to tell management what was going on and they weren’t listening to me and on top of it all I got food poisoning, I clearly want my job back I’m ready to work I’ll even take a cut and pay all I’m asking for is my job back didn’t have any real problems with the company first name is Ricky Wietzema phone number [protected] there were a lot of good employees there and I enjoyed working with if I had to guess Amanda‘s got an issue with me. I was showed up every day and did my job.

Desired outcome: Would like my job back

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11:38 am EST

Taco John's Safety of underage children

My daughter, age 15, was an employee at one of your locations. During one of her shifts another employee (56 yr old adult) solicited my underage daughter to sit in front of a man naked for $500. She receives $100 for recruiting. The younger they are more money she receives. I believe this woman is also a manager. So when the owner heard about this his solution was that they just can’t work together anymore. She didn’t get fired. She’s still allowed to work around children. Instead of contacting the minors mother (me) or the police, the owner tried scaring my daughter with marijuana charges. And still didn’t contact me. My daughter no longer works there, I’ve contacting the authorities, but I’ve had little to no help. This has torn my world apart. To top it all off, I know the manager. She asked for my permission to give my daughter a book with swear words but doesn’t inform me that my daughters being solicited into sex trafficking? Disturbing. Is taco John’s in on it?

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About Taco John's

Screenshot Taco John's
Taco John's is a fast-food restaurant chain specializing in Mexican-inspired food such as tacos, burritos, and nachos. They offer a variety of menu items including breakfast options. Known for their Potato Olés, Taco John's provides dine-in, takeout, and drive-thru services. Catering options are also available for larger events.
How to file a complaint about Taco John's?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Taco John's in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Taco John's. Mention key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, and nature of the issue.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
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Ensure you follow these steps carefully to effectively file a complaint against Taco John's on ComplaintsBoard.com.

Overview of Taco John's complaint handling

Taco John's reviews first appeared on Complaints Board on Jan 19, 2012. The latest review Order pick up mobile was posted on Apr 19, 2024. The latest complaint manager was resolved on Aug 01, 2019. Taco John's has an average consumer rating of 1 stars from 153 reviews. Taco John's has resolved 2 complaints.
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  1. Taco John's contacts

  2. Taco John's phone numbers
    +1 (800) 854-0819
    +1 (800) 854-0819
    Click up if you have successfully reached Taco John's by calling +1 (800) 854-0819 phone number 0 0 users reported that they have successfully reached Taco John's by calling +1 (800) 854-0819 phone number Click down if you have unsuccessfully reached Taco John's by calling +1 (800) 854-0819 phone number 0 0 users reported that they have UNsuccessfully reached Taco John's by calling +1 (800) 854-0819 phone number
    +1 (307) 635-0101
    +1 (307) 635-0101
    Click up if you have successfully reached Taco John's by calling +1 (307) 635-0101 phone number 0 0 users reported that they have successfully reached Taco John's by calling +1 (307) 635-0101 phone number Click down if you have unsuccessfully reached Taco John's by calling +1 (307) 635-0101 phone number 0 0 users reported that they have UNsuccessfully reached Taco John's by calling +1 (307) 635-0101 phone number
  3. Taco John's emails
  4. Taco John's address
    808 W. 20th Street, Cheyenne, Wyoming, 82001, United States
  5. Taco John's social media
Taco John's Category
Taco John's is related to the Fast Food Chains category.

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