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CB Fast Food Chains Wendy’s Complaints #562-581
Wendy’s

Wendy’s review: Service

A
Author of the review
11:03 pm UTC

We went thru drive thru and when we got to the window to pay we had two coupons and we gave them to her she says well if you would read the bottom of the coupon it say one coupon per customer per order so what do you want. When we went to tell her which one we wanted to use she says well I'm not serving you at all throws the bank card back at me slams the drive thru window and tells the other employees to cancel my order. I've never in my life had an experience like this she was the rudest hateful unprofessional woman I'd ever seen and to be a manager also. Something needs to be done about this employee and her actions there's no sense in her treating people they way she treated us. Her behavior makes the company as a whole look bad definitely not somebody you would want representing your company. We will never be customers of Wendy's again.

Desired outcome: Actions taking against this employee for her uncalled for behavior

Keywords:
bank card behavior coupons customer drive thru employees manager order pay window
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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Customer Care
    +1 (614) 764-8478
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    +1 (614) 764-3044
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    +1 (614) 764-3368
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    Media Contact
    +1 (614) 764-3300
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    +1 (614) 764-3327
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    Animal Control
    +1 (614) 764-3311
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    Vice President Investor Relations
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  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 30, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

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