Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains Wendy’s Complaints #622-641
Wendy’s

Wendy’s review: Mobile pay

R
Author of the review
12:50 pm UTC

Good Morning,

Today marks 1 month and no resolution from Wendy's. Has the information been passed on to Wendy's Corporate
Headquarters yet so they may contact the local Wendy's Listed below for investigation into the problem:

Wendy's
2001 Main Street
High Point, NC 27262

This type of follow-up with two messages to the DM and DO and no reply is unacceptable, especially when money
is involved. This type of poor customer service at this level will make current customers think twice before visiting
this franchise while also hurting nearby franchises.

Ralph Harrell
1223 Kensington Drive
High Point, NC 27262
[protected]@yahoo.com

I have been told twice by Wendy's customer service the problem on June 4, 2021 of all of the systems going down at Lunchtime and I had a mobile order I paid with Wendy's Mobile Order Credit Card, would be sent to the DM/DO and then the second time with a higher priority to the DM/DO and yet nothing has been done and no contact by any means has been attempted.

Keywords:
corporate headquarters customer service follow-up franchise information investigation messages problem reply resolution
More
Send message
Copy link
Report
0 comments
Add a comment

More Wendy’s reviews & complaints

Wendy’s - treating employees unfairly 173
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - Food causes diarrhea 17
Wendy’s - changed the formula?? 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - severe food poisoning 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - we got shot by a security guard in one of the restaurants! 9
Wendy’s - Assault by employee 3
Wendy’s - Not able to get my check
Wendy’s - Wendy's breakfast
Wendy’s - customer service 1
Wendy’s - food/ service
View all Wendy’s reviews and complaints

  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
    Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 2 2 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number
    Customer Care
    +1 (614) 764-8478
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 4 4 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number
    +1 (614) 764-3044
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 2 2 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number
    +1 (614) 764-3368
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number
    Media Contact
    +1 (614) 764-3300
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number
    +1 (614) 764-3327
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number
    Animal Control
    +1 (614) 764-3311
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number
    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 30, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

Most discussed Wendy’s complaints

uncooked chicken and cold fries
4
(opinions to this review)
 Poor hospitality/customer service
1
(opinions to this review)
Wendy’s Alternatives
Jack In The Box 903 reviews Popeyes 1343 reviews Taco Bell 2488 reviews Denny's 245 reviews Subway 1114 reviews