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CB Fast Food Chains Wendy’s Complaints #622-641
Wendy’s

Wendy’s review: Falsely declining my credit card

A
Author of the review
4:25 pm UTC

At the drive through today in hyannis, ma on Rte. 132, Iannoughroad, I was told my credit card was declined for a purchase under $3. They didn't say "Sorry,...", just your card was declined 3 times. I immediately parked my car and called Mastercard thinking my card had been hacked and after spending 15 min with security, the fraud department, etc., they said Wendy's didn't put information in the register about their store location. I'm 70 old with a walking cane but went inside to let them know what happened. The manager said it was my card that was bad but after I explained she then said they had been having trouble with charges (the person who said my card declined ever told me that). She then asked if my card had a line. Not knowing what she was talking about, I showed her my card and she said "oh, it has a line," whatever that means. (It does have a chip.) I felt I was just getting the runaround, and I left. The whole experience was extremely odd and uncomfortable.

Keywords:
called charges chip credit card declined drive through fraud department hacked inside line manager mastercard odd parked purchase sorry store location trouble uncomfortable walking cane
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    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
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    Jun 25, 2026
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Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

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