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CB Fast Food Chains Wendy’s Complaints #662-681
Wendy’s

Wendy’s review: Drive thru

M
Author of the review
8:24 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

The Wendy's at 13119 S US Highway 301, Riverview, FL 33578... Always so slow and not friendly... I went there for the free chicken biscuit from the sign that's at drive thru she made me buy 2 biscuits after I said I thought 1 was free now that's only a biscuit with honey butter on it. I told my coworkers to go get one since we are right around the corner. One of the girls went thru they said you have to purchase something to get it and it's not a chicken biscuit only biscuit she said no there is a sign, so manager goes out and reads sign finally gave it to her for a penny? Why!
Food always cold I order large potatoes I have had like 3 sizes given to me always 1/2 full

Desired outcome: Please discuss with employees there is ALOT of room for improvement

Keywords:
chicken biscuit cold food drive thru free honey butter manager not friendly purchase sign slow
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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Customer Care
    +1 (614) 764-8478
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    +1 (614) 764-3044
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    +1 (614) 764-3368
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    Media Contact
    +1 (614) 764-3300
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    +1 (614) 764-3327
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    Animal Control
    +1 (614) 764-3311
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    Vice President Investor Relations
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  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

Most discussed Wendy’s complaints

uncooked chicken and cold fries
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