CB Fast Food Chains Wendy’s Complaints #362-381

Wendy’s review: Appalling customer service

terah49 of Harrisburg, US

Jul 21, 2022 8:35 pm UTC

Verified customer

7/21/22 called wendy's on grayson road harrisburg pennsylvania, to let them know that they forgot to include my 6 pc spicy nugget, after calling several times, a male employee said "stop calling here, n-word" then hung up the phone and refused to answer anymore. Also they did not provide a receipt for the items that I ordered.

On 7/21/22 I called wendy's on grayson road harrisburg, pennsylvania to let them know that they forgot to include my 6 piece spicy nugget in my order. After calling several times a male employee finally answered and said "stop calling here, n-word", then hung up the phone and refused to answer anymore. Also I was not provided a receipt for my order.

Desired outcome: Repercussions to this employee and an apology.

Keywords:

employee harrisburg male employee order pennsylvania phone receipt spicy nugget

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Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Confidence score: 100%

Support

crista.miller@wendys.com

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Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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