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Walmart review: don't shop at wallmart! 140

M
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I purchased a CarFreshener air freshener for my truck. It reacted with my dashboard and caused damage to my truck. I also remember being sick and having to go to the doctor.

I contacted Wal-Mart. They referred me to their 'arbitrator'.

The 'arbitrator' referred me to CarFrehener.

CarFreshener refereed me to Liberty Mutual, their insurer.

A spanish-speaking lady from Liberty Mutual was very rude to me. When I told her that I would rather not give her my social security number, she refused to process the claim.

Wal-Mart, the store where I originally had purchased the CarFreshener has done absolutely nothing and the store manager refuses to return my repeated phone calls.

Wal-Mart's slogan needs to be changed from 'Satisfaction Guaranteed' to 'Buyer Beware'.

DON'T SHOP AT WAL-MART!

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140 comments
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Sal Farriella
, US
Aug 21, 2018 12:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have emailed you people about transactions not authorized by me case # [protected] I need to know what is your decision

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Denette Mitchell
, US
Aug 20, 2018 9:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought this through Walmart and apparently it came from a third party a company called "Humour Phantoms" I call and they hang up... And Walmart won't refund $ they tell me to go to this bogus company.. This is BS Walmart should be responsible.

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Amber cline
, US
Aug 20, 2018 7:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a 250 balance on my card and tried to use it to het sonethong to eat and my card got blacked ... and I cant transfer my money nor use it and i need it... and i cant upload my Id to verify my identity website says no good.. I do t m kw I do t appreciate jt.

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Tim Church
, US
Aug 20, 2018 9:35 pm EDT

Case#: [protected]
I cannot get any satisfaction from the automated system I need to talk to a real person or I need someone to call me at: [protected]

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September Malone
, US
Aug 20, 2018 6:30 pm EDT

I did the survey and it took me 2 hours and that was 3 months ago I put my personal info inside the answers please send me what you promise or tell me how to contact your corporate

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Cornelia Jenkins
, US
Aug 20, 2018 8:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Purchased a twin bunk bed set from Walmart none of the screws work I have been to Lowe's and Walmart to try and get replacement screws for my bed no one has them I was told to contact you

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Susan 89
, US
Aug 15, 2018 5:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Me and my son Darren went shopping at the store in south Jordan at 134th and bangater and this girl with the name tag Amy was very unhelpful and grabbed my son on the [censored] she sexually harassed him and was very rude to me i want something done about it

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G Muchow
, US
Aug 15, 2018 1:58 am EDT

I've attached pictures of the produce department at our Walmart store in Hayward, WI on at Wednesday morning at 9:45am. It is like this ALL the time. So frustrating! The pictures speak for themselves - the employees here bring out produce but it just sits in the aisle not being stocked.

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A Rainer
, US
Aug 15, 2018 1:35 am EDT

My original card was compromised so they had to send me another one and when I got it it was locked why I do not know because I wasn't the one that compromised my card I have sent multiple copies of my I'd to the website and they say it's not legible and it is very plain.. my check for SSI is supposed to be posted the 25 and I can't use my card..

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Natasha m drayton
, US
Aug 15, 2018 4:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Documents mot loading, not enough info to correct. I've been calling and uploading my ID numerous times for the past 3 days with no results

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Tim Church
, US
May 26, 2018 11:33 am EDT

I have already sent in my license a copy of my license front and back my case number is [protected]. I have been calling the number on the back of my money card but I cannot get any satisfaction and I have called Green Dot Corporation also but I can't get I can't talk to a real person I need somebody to call me at: [protected], ty

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Sally horner
, US
Dec 08, 2017 8:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I did not receive my package. I really now feel that I am getting a run around. I can't get through on the phone now I can get through here.

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t0mmyb0y
, US
Mar 23, 2017 2:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Lines are too long

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T JENKINS
SOUTH VIENNA, US
Dec 26, 2009 7:52 pm EST

I shop at the walmart store on Tuddle rd. in Springfield Ohio. I fell last year in the handy cap area it was a sheet of ice. They took a report and asked me if I was going to the hospital. I told them no because I was unemployed and I had no insurance. My leg was swollen for four months. I asked them if I went to the hospital will they pay for the bill. They said we can submit it but they couldn't promise they would pay for it. Eleven months latter my knee was popping, pain in my left side of my knee, an my knee has been swollen sence it happen. I called an told them that I was going to the hospital an eleven months later I finally got there insurance number. Get this they would not pay for my bill it's less than $300.00 dollars because I told them it had been raining an it was cold an that I should have known there was ice. I had no problem getting to the store. And the other reason was it took eleven months for me to get in contact with them. She even said I could have fallen again an hurt it. walmart will plow the snow so you can go in to spend your money but when it comes to paying the bills thats how cheap they are. It was in the paper that they was promoting people that work there but was not giving them there pay raise for the promotion. walmart associates should go union then see how they like it, with all the employees they have the union would pass with flying colors.

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BNW
Angelton, US
Aug 20, 2009 2:01 pm EDT

I have to say that i will never spend another dime of money at walmart! I went to the Walmart in Angelton, TX like i do a couple of times a week this time to shop for school suplies. For one they did not even have the list for the school that i needed so i go ask and they tell me no thats all we have and thats all that will be put out. The lady was so rude! so i decide to go look for backpacks and well the selection sucks they had maybe 20 to choose from. Our store has just be remodeled and the last couple of times i went to look for something like water shoes in June i was told we no longer carry them. And yet again the people we rude and you tell the manager and he blows it off. not only that but the prices are going up. You know there are plenty of people with out jobs so you think that they would give people jobs that want them andwill be nice to there customers and not so rude.I have had it with walmart and there poor service and rude employes.

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jdoe
Mobile, US
Feb 21, 2009 7:51 pm EST

Wal Mart did nothing wrong. They don't make the product in question. They shouldn't have to pay money to you just because they sell the product. As far as the Car Freshener goes, just read directions and don't make excuses. Just admit you made the mistake and that you're at fault.

By the way, in some states they need to run your social security number before paying claims to see if you owe child support.

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Big Ed2525
, US
Mar 03, 2020 5:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of jdoe

They continue to sell the product knowing it is defective. They are indeed liable!
Concerning the social security number verification. They can attain that verification from the police, without divulging your social security information.

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corey blake
,
Nov 17, 2006 4:53 pm EST

On October 23, 2006 I regretfully visited my local Walmart (Store # 0417 in Sulphur Springs, TX.) While I was at Walmart I witnessed something I think no other human being should ever have to witness. As I was making my way to the lawn and garden area to find a bingo prize for a local Halloween carnival a very faint voice caught my attention. I heard one of the employees on a walkie-talkie saying "operator, emergency" over and over. I immediately turned to see an elderly woman lying on the floor completely motionless. The first though that went through my head was oh my God I am looking at a dead woman laying right here in the aisle. The following chain of events brought my level of anger to the highest it has ever been as long as I can recall. I immediately went up to the employee and asked her if I could go for help, and she replied someone was already on the way. After about two minutes of watching the woman helplessly lie on the floor (the employee would not allow me to see if she was alright) a man came leisurely walking up to see what was going on. During the time it took the man to get there other employees arrived and did absolutely nothing to help this poor woman. Before I go on, I must say that I completely understand that it is Walmart's policy not to move or touch a victim who has fallen. That is not what outraged me. It is the fact that absolutely no one tried to find out if the woman was okay or even if she was breathing or able to move. They should have at least tried to ask her what happened or if and where she was hurting, I mean come on that is common sense. After pointlessly going and expressing my concern to two different managers about the woman's condition, I returned to find her sitting up and responding to the emloyees. I left about 15 minutes later and in that time no ambulance or paramedics of any kind were called. To my knowledge there was never one called. THIS LADY IS ELDERLY! HELLO! THEY SHOULD HAVE DONE SOMETHING. I am so glad the lady was okay and just pray to God that I or anyone in my family never gets injured at a Walmart, because I know that would mean absoulutely no sense of urgency would be shown. After witnessing this I have decided that if I ever encounter a situation such as this again I will immediately call 911 since obviously Walmart is not going to do anything about it. If anyone has any additional comments please feel free to email me.

Thank you for you time.

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Big Ed2525
, US
Mar 03, 2020 5:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Since Sam Walton passed, Wal-Mart's only concern is to sell Chinese junk at the highest price.
I've never meet a Wal-Mart employee capable of any emotion, except hatred of Wal-Mart.
The store involved could be found in contempt of the "Good Samaritan Act".
Please accept my thanks for being a good human being, and trying to do the right thing.
Don't anyone think Wal-Mart will ever try to do the right thing!

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Karen McGrath
,
Aug 25, 2006 10:15 pm EDT

I was just looking up the company's email to complain that they do not emphasize enough that the little tree should "Hang freely! Keep off any surface." It should be in large letters on the front. Most people with half a brain would not think they needed directions for something as simple as a hanging air freshener. Well, the stupid people win this time, after reading the directions they will see the warning. The paint is peeling off my door which I hung it on. Good luck!