Menu
Write a review
File a complaint
Walmart

Walmart review: Defective product

N
Author of the review
9:04 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Greeneville, TN Walmart Auto Center. Brought my tire in to be repaired on 01-17-26, was informed that it was unrepairable and had a new tire put on in its place; I put the wheel with the new tire on it in my trunk. On 01-28-26, I put the wheel with the new tire on my car to replace the spare. On 01-30-26 I drove 75 miles to Knoxville and checked into a motel. When I came out of the motel office to drive my car around to where my room was, this new tire was flat as a board. Since the Walmart Auto Center in Alcoa was closed the next day due to the snowstorm, I brought the tire in to the Alcoa Walmart Auto Center on 02-01-26, was told this brand new tire that had no puncture marks or any other sign of road damage was unrepairable, and had another brand new tire put on to replace the original brand new tire. The next day I left for a two-week vacation in Hawaii (I know, no sympathy now). Upon returning to the airport, my second brand new tire was still inflated, and we drove home to Greeneville. The next day, I brought the original brand-new tire to the Greeneville Walmart Auto Center where that tire had been purchased and installed onto the wheel of my car and asked for a refund since the tire had gone flat and become unrepairable for no apparent reason. Both the assistant manager and the manager of the Greeneville Walmart Auto Center told me there would be no refund since I had not purchased the road hazard policy. I pointed out and they verified that there had been no road hazard related damage to the tire, but they still refused a refund. If I bought a pair of shoes at Walmart and the first time I wore them the sole fell off, I am sure Walmart would refund the purchase price or give me a new pair of shoes even though Walmart does not sell shoes with a warranty. Why a tire would be any different, I don't know.

Recommendation: Buy tires somewhere else.

0 comments
Add a comment

More Walmart reviews & complaints

Walmart - Gift card 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - Site to store misleading on actual delivery time 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - failure to fulfill obligation of agreement 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - falsely arrest 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Walmart reviews and complaints
  1. Walmart Contacts

  2. Walmart phone numbers
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 37 37 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 26 26 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    17%
    Confidence score
    Customer Service
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart address
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 18, 2026
  7. View all Walmart contacts
Walmart Category
Walmart is ranked 1 among 107 companies in the Retail Stores category