Walmart
Reviews and Complaints

I recently bought a new pair of expensive frame glasses Nautica, from
walmart and the lenses were so under sized they were rattling and about to come out of the frames.The lenses were the best prescription I've ever had
however.I returned them and the optician popped one right out of the frame.
They returned them to be recut and they returned to me yesterday.The lenses
are cut better but still undercut and I can see over the left top lense between the frame and push the frame down.Not only this, the prescription was not
perfectly duplicated like the first set of lenses prescription wise.Why sell frames that lenses can't be cut properly for. The vision clerks were very nice.
It's the people that can't build the glasses.I have blown my insurance now and
needed several more pairs including sunglasses. I don't have time to keep going back. Don't waste your time or money there!

Never informed me when my glasses were ready. They took almost a month, which is ludicrous. When I went to get them, the woman told me there was paint on one of the arms. Excuse me, why wasn't this checked before hand? Then she tried giving me a store sample model after I paid 350.00 for two pairs of glasses.. Rushed attitude and was extremely rude, staring at my face.

Quality is lacking, lenses scratched and arms are loose. I feel taken advantage of and like I did not get what I paid for. Poor service.

I am on a new phone, if any typos. Can't edit here.

How about someone call me back to help me activate my card I got in the mail today. I've been on hold for over 2 hours still. Nobody will help me I'm so disappointed right now it's unreal. [protected]. Name is Danny Tilley. I have to pay my bills! I've called and called! People put me on hold for hours and won't comeback to my call this is the most rediculous expirience I've ever had!

Order number. [protected]

Bought a lot of items including 2 bottles of 3oz Unite Argan hair oil. Price was 11.01 each. Walmart canceled saying out of stock yet when I go to website it put into my cart it says in stock but price is more. Customer chat said distribution canceled it but if i want it go ahead and order it again but walmart won't honor the price I paid.

This doesn't seem ethical. You need different relationships as they are ruining customer loyality. Did love shopping a lot at walmart. Now feel cheated.

December 21, 2021; December 22, 2021; and December 24, 2021
The Fort Dodge, IA Walmart Grocery Delivery (handled through Door Dash) is a complete waste of time, effort, and $99 yearly Fee because between the unprofessional staff at WalMart who put the orders together and the idiots driving for Door Dash, it's impossible to receive an actual order intact.
Not only do the Door Dash drivers not have a clue where they are going, they are also incapable to navigating a Google Map or GPS. My Driver on December 21, 2021 could not comprehend how to go around a block to reach my actual destination and as a result, my entire order was canceled. On December 22, 2021 the duplicate order I placed was delivered, but the safety lock was still on the bottle of alcohol. Going through an online Chat was futile..."James" asked what I wanted him to do. December 24th brought an incorrect order to my door, resulting in my actual order being CANCELED! Bottom Line. Try another Grocery if you want to actually RECEIVE your GROCERY ORDER. Save your $99 yearly fee and your sanity and BYPASS WALMART.

Took it out of the box frozen pizza was folded in half and discolored

Bad Great value pizza rising crust pepperoni

i bought an item November 26 Black friday sales and i never got ot
i lost 3 weeks and the purchase i made was never honored

I will never buy from Walmart online ever again. Their is so many other companies to buy from that are honest, .
Walmart i think pulled a scam to build a lists of e mails to send them promotions etc, , , , ,

WAL MART ONLINE .FINANCIAL CRIME

I was checking out at Walmart tonight, 12/21/21 at 10:30 pm...the cashier had issues with a gift card...I very kindly advised her that the gift card I was using probably has to be ran through differently bc a manager always has to come over and show someone how to run it...and it works fine...she was very nice and called matt over...who took one glance at her ticket...didn't even re-try it to make me feel like he did anything...he looked at me and in a nasty tone said "if it's not active it's not active"...there isn't anything I can do about it call them ...I have never been treated so rude! I had to pay 120 cash!...I advised card is active...paid for small purchase with it that morning...180.00 left on it...double checked after going to store...it is active... karen.m.gordon.[protected]@gmail.com

I bought a monitor on Black Friday sales Novenber 26 .
right the next day i recieved e mail publicity everyday from Walmart.
But Wal mart refuses to provide me with the item

This is unnaceptable thses days. Wal mart is part of deceiving sales and publicity.
I lost time and it cuses me some stress

they issued a refunf the 20 December. I never did ask for a refund. I wanted the item i bought on sale.

No Walmart in Texas has enough working motorized shopping carts for the elderly and / or disabled shopper.
K Mart has plenty.
Aldi has plenty.
Brookshire's has plenty.
Why is it only Walmart who cannot keep up with availability ?

I ordered groceries order #6232133-942867 that were delivered on Dec 19th, 2021 to the wrong house. Upon calling customer service I spoke to someone named Andres who was very rude and actually laughed at me when I told him I did not have the money to make another grocery order. He then refused to transfer me to a supervisor continuing to laugh at me. I had to call customer service 3 times to be helped. I was not even refunded for the whole order and was only refunded 5 dollars of the 8 they charged for delivery... a delivery I never received. This is completely unacceptable and needs to be resolved immediately.
Rachel Alexander
Rachel.[protected]@gmail.com

Oct. 17, 2021 - placed order for BELLEZE Modern Farmhouse (photo attached)
Oct. 28, 2021 - received furniture
- got halfway through assembly to discover essential part not included (photo attached)
Nov. 12, 2021 - completed online return procedure indicated furniture shipment was missing an essential part.
Nov. 13, 2021 - Walmart forwarded issue to UltraCanadian (the seller)
Nov. 13 - Dec.13, 2021 - Attempts to resolve matter got nowhere as follows:
- Request Seller to ship replacement part
- Seller refused; requested entire product to be returned (normal procedure)
- explained shipping material had since been discarded and disassembling and finding large enough box (5 ft x 1 ft) was not practical; proposed alternate resolutions such as pulling part from another box or shipping entire produce after which I pull out part and return the rest in its original packing material.
- seller refused
Dec. 13 - escalated to Walmart; agent said they would send an instruction to seller to refund and that, if no response, call back and Walmart will provide the refund. Indicated I should wait 72 hours for this to happen.
Dec. 20 - call#1;
- informed no escalation had actually taken place. Indicated Walmart would escalate and to wait 48 hours.
- expressed lack of confidence in this and requested escalation to supervisor.
- on hold for supervisor; then I was cut off and had to call back
Dec. 20 - call#2
- complete repeat of first call
Dec. 20 - call#3
- repeat of call#1 but eventually got through to Albert Bradhan, supervisor, located in New Delhi.
- informed me he would escalate to the seller and to wait 72 hours
- challenged this approach as it was a repeat from December 13 call. I proposed shipping back a few smaller parts that could reasonably fit in the box, and would that suffice.
- Albert finally firmly stated there would be not refund from Walmart and that I would need to return product to seller.
- Requested escalation to his manager.
- informed further escalation is against Walmart policy.

Conclusion: I have exhausted my recourse with Walmart and am out $464.45.

I bought this card and another put different amounts on each card when I got home i actived them but I don't know 🤷🏾‍♀️ what happen with the money 💴 that I put on both cards 💳 now they expire and I'm being traiying to get my money back or a refund it's my money I work for it so hard and I need it to pay my bills and medicines I have bought this cards on the year of 2017/2018