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Walmart

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2.1

Overall customer rating from reviews and complaints

Walmart earns a 2.1-star rating from 56 reviews and 2786 complaints, showing that the majority of shoppers are somewhat dissatisfied with their purchases.

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Walmart Complaints Page 33 of 140

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R
9:06 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Hello, I am a great Walmart customer... But I'm about not to go back to a Walmart for cashing money gram... I have a money order that is written out to me or my wife and she went to cash it and it denied and I tried same answer. And they gave me a number to fix it, and it is just a robot number. I would like a number to talk to someone. My email i...

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G
6:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart microwave

I purchased on line a black microwave from walmart. They shipped me a Red one., Now I have to return the red one to get the one I ordered. I can not take it to a store although I have seen them on display in the store. I can not do the printing shipping label. Cause at 70 yrs old I don't know how.Why should I go to all this trouble for Walmarts mistake again. Why can't you ship the black one

I ordered and pick up the red one. I have never received an apology only the run around. I ask so little in life anymore and this is what Walmart does to me. Gail Stout

Desired outcome: Do the Right Thing

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S
9:02 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Walmart parking lot noise must be stopped! It is not a truck stop, and it should not be used as such especially when located next to homes. Why do cities allow them to do so? Big corporations should follow rules as well. There are rest areas and truck stops on the highway for truckers, where they will not disrupt someone’s sleep. It isn’t until enough...

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K
5:34 pm EDT

Walmart Empty isles

On a daily basis the Shelves are empty today it was the pasta Isle we live in Mesquite Nevada with only a Walmart and a Smiths grocery Walmart needs to see that products are available. tired of hearing about “supply chain” March 26 2022 store Mesquite Nevada Sandhill blvd I can be reached at [protected]

Desired outcome: Get the shelves stocked

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C
3:23 pm EDT

Walmart Walmart Vision Center

My whole family had appointments at the vision center and when I came to the appointment I was told I had to wear a mask, which I declined and was told by a worker that DIDN'T have her mask up that I'd have to cancel. I did cancel and will be changing eye doctors. Seems like walmart and their eye care providers have been watching too much CNN. Unless you are wearing an N95 mask, it's doing no good to you. And those who don't even wear them properly, really don't benefit. The "requirement" is a joke. I hope you enjoy lost business. I will make sure everyone I know is told about your "requirement".

Desired outcome: I would like your company to drop it's unscientific requirement.

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K
10:55 pm EDT
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Avoid this store at all costs! Racially profiling by cashiers especially 1 called 'Maria' who works under 'Daisy' and 'Eddie'. They only check your bags and receipts if you are of COLOR and then proceed to speak in Spanish thinking the customer doesn't understand. Sending the cop on duty to TACKLE a shoplifter (I Guess) I thought them cops were there to...

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U
12:34 am EDT

Walmart Unreadable/defective service pin

I purchased a SIM card kit with a 30 day service plan from Walmart this week, when I went to go scratch off the service PIN, most of the PIN got scratched off. Took it to WalMart to get it exchanged and they wouldn't even give honor an exchange. Ridiculous. I even reached out to Straight Talk and they also told me they couldn't do a refund or exchange on the card. I just wasted $45 for nothing. I'm so glad I don't live anywhere near a WalMart so I don't have to waste all my hard earned money on defective product with one of the worst customer service experiences ever. Target was always way better anyways.

Desired outcome: Please exchange my Phone Service Card for a new working one or honor a refund at least.

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B
11:07 am EDT
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Cocoa Walmart needs better carts for parents with,more than 1 child that needs to be buckled up. These big carts they have for kids. Most us parents I know do not like using them or the wheels on them never work. I myself love Aldi's carts with the 2 seats but don't like shopping there. Please do something about these carts. And if not please get new carts for these parents that have more than 1 child with them!

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J
5:52 pm EDT

Walmart Walmart MoneyCard

On March 13, 2022 I purchased $150.00 MoneyCard at Walmart, Tried to activate on home computer. It would not activate so contacted Green Dot Bank for help. I was to mail copies of receipt and card to them and they would check. They did state someone else has used card. We purchased card and no one else able to use the card. Talked to another representive today and was told the card had been activated and no money on it. This has been a horrible experence. I would advise stay away from purchasing Walmart MoneyCard.

Desired outcome: I would like refund of my $150.00 used to purchase the MoneyCard

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S
9:13 pm EDT

Walmart A rude associate

My husband and I were at Walmart ( 3/19/22 ) in the automotive department. We were looking for a rear wiper for my car. We asked this person for some help for the right size and he snapped look in the book for the right size we told him we did but some of the parts didn't match up so he snapped again and said .,if it's in the book then it's right..,..so my husband bought it and it was the wrong size so he took it back to the person and he was nasty and snapped again and told him to take the wiper to customer service. I'm refuse to deal with a nasty person like him!

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R
8:14 pm EDT

Walmart oil change

I canme to walmart today to get my oil change, since it was friday, i tried to get there around 3 pm. I spoke with the employee in automotive, and he got my information , told me they could change my oil, this was at guntersville al, location. He told me it would be 45 mins. So i decided to walk around walmart for a hour nearly, i asked the manager if they had my car ready yet. she said no , so i waited another 15 mins. watched one of the employees walk past me, and they said nothing. Eventually, after a hour ands a half of waiting, i was told my cart was ready. The lady, who was the manager i believe, informed me after my long wait, that they did not have the proper tool to change my oil and they were unable to do it. Does anyone want to sit and walk around a store without one person having the respect, just common curt.to let me know so i would not waste my time. There needs to be issues about things like this addressed. It is very rude and i will never be back again/.

Desired outcome: I feel that the manager and the employees should be wrote up for this, it was rude , and very unprofessional

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A
1:32 pm EDT

Walmart A ring I got was all bent so bad and given to us it’s sickening

Yes we got. A mothers rings at wood river Walmart keepsake jewelry for my bday and Mother’s Day gift the ring was bent so bad no way it would go on finger so my husband took it up to service desk and got money back and ordered one online from Walmart we called and got a discount got my ring I loved and then the stones fell out it’s been 3 yrs now and they refuse to stand by there work I am at home mom no reason for my stones to just fall out

Desired outcome: Nothing no one will help I’ve tryed

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J
11:19 am EDT

Walmart 32 pc. dinnerware set from vancasso bella

I purchased this product from Walmart on line on February 27th, and received it on March 4th in 2 boxes. There is a 30 day return on the product. I bought it because the description said it was microwave safe, however the product gets very hot. I tried to return it at Walmart on March 6th but they said they wouldn’t take it because it was in 2 boxes, I explained that it came that way but they refused to take the return. I called the customer service, I was told they would send me a return label, I explained that it was delivered in 2 boxes so I needed 2 labels. I only got 1. I have called 4 times now explaining the situation and they continue to send the same label with the same tracking number, or I get no response at all.

Desired outcome: I would like to receive 2 return labels with 2 different tracking numbers so I can return this product and get a full refund

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G
4:06 pm EDT

Walmart oil change pan

Defective oil pan by Hopkins manufacturing Co.sold at Walmart.Which I bought and had holes in bottom ..which caused oil to leak over my driveway

Desired outcome: pay me for the cleanup and permanent discoloration of my concrete driveway, which was only 1 1/2 years at this new residence. $1500 desired resolution

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F
3:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart Bad Orange Juice

I bought some orange juice from Walmart on 3/9/22 in Live Oak Fl, the bottles looked funny, but I bought it got home and started drinking one it burned my mouth and my throat. found out it was bad orange juice was out of work for three days was throwing up the orange juice and bile and on toilet. my stomach was torn up. The juice had some kind of bacteria from air getting in. Contacted a lawyer to help resolve this issue. They should not have put them on the shelf. My number is [protected]

Desired outcome: I will let a lawyer deal with this.

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C
10:07 am EST

Walmart Pick up

My pick up order was ready 2 days ago so I went to try and add a pick up person and notice my ordered said delayed so I started trying to call Walmart through a 45 min process I was hung up on 4 times and after asking for a manager I was told I didn't need to yell in which I was not yelling do I decided to visit the store after asking for a supervisor I had to wait 40 mins for a supervisor to get my order.

Desired outcome: I got my [censored] and will not be dealing with Walmart 9th Street again

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K
3:17 am EST

Walmart PS5 and 3 year warranty

Purchased a ps5 om 11/06/2021 I never received the item walmart gave me the refund for the serviced plan why they did not refund the ps5 I am unsure why they have a policy that if the 3rd party seller does not resolve the issue, they will refund the money they did not honor their policy all they did was refunded 58.00 plus the taxes I do have all the emails from walmart and nationwide distributors i'm just unsure how to upload them but I can have them faxed in

Desired outcome: total refund amount $1,100 or ps5 and the 3 year service plan as purchased and paid in full

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J
12:54 pm EST

Walmart protection plan is a joke

I was gifted a 10k chain for Christmas from my son, he paid 144.00 for it. On Feb 27, 2022 it broke when I was sliding it around so the clasp would be in the back. He bought the protection plan for that very reason. I have spent the better part of a day trying to find who to submit the claim to. I reached Square trade who informed me that it breaking is not covered under this "protection Plan". I don't understand why we even purchase these things, it's just another way for Walmart to get another few dollars from hardworking people. Now I have to take it to a jeweler to get it fixed.

Desired outcome: I would like it fixed or given a new one

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I
10:29 am EST

Walmart No receipt at all

It was about Walmart. They made it look that everything was in Walmarts behalf. It was supposed to answer a quiz, guess the box where the prize was. I guessed the box and then I “only” had to pay $1’92 to get my prize which was iPhone 13. Once that I put my card details… that gave and order number but my address was never asked, I did not even received a confirmation order by email because not even my email was requested. They had this “customer service number and email” I tried to call, I messaged and sent them an email requesting the cancellation. I did no get any response, so I went to see their terms and conditions and basically it is a subscription and after the trial my credit card is going to be charged… AND I DON’T EVEN KNOW THE AMOUNT. I have no success on canceling. I’ve tried to find them on internet but it is like if the vanish

Desired outcome: Receive the iPhone 13 without any other charges than $1’95

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L
4:32 pm EST
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On Feb 7th I ordered a lift chair, as I find out a 3rd party vendor, BTMWAY thru Walmart. I received the order on the 14th and had installed on the 15th. I found it was a regular power recliner that I am unable to use. I'm in a wheelchair, and when I did try it, it took 2 people to get me out. The shipping box was damaged and destroyed. After numerou...

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Walmart Category
Walmart is ranked 1 among 105 companies in the Retail Stores category