Customer service
My Name is Dawn Dunaway, I went shopping today at Wal-Mart Super Center in Halls, Tennessee on Norris Freeway. It was a very bad experience with the customer service in the check out lane. The casher was Deborah, a team leader, that was stated on her badge. I like to use the self check out when they are taking cash at this store. I have severe social...
Read full complaint and 2 commentsRefund
I am getting scammed by an employee at corporate Walmart they extract funds from my account, I was refunded 519.20 on December 25th for tires that were returned to my local Walmart then 2 hours later the funds were again withdrawn I have contacted Walmart corporate and I cannot get past the fraudster to get my problem resolved. I will start a social media campaign to warn others
Read full complaintWallmart money card!! Will not active!
How about someone call me back to help me activate my card I got in the mail today. I've been on hold for over 2 hours still. Nobody will help me I'm so disappointed right now it's unreal. [protected]. Name is Danny Tilley. I have to pay my bills! I've called and called! People put me on hold for hours and won't comeback to my call this is the most rediculous expirience I've ever had!
Desired outcome: Activate my card!!! It doesn't let me online tried everything
UniteU Argan hair oil
Order number. [protected]
Bought a lot of items including 2 bottles of 3oz Unite Argan hair oil. Price was 11.01 each. Walmart canceled saying out of stock yet when I go to website it put into my cart it says in stock but price is more. Customer chat said distribution canceled it but if i want it go ahead and order it again but walmart won't honor the price I paid.
This doesn't seem ethical. You need different relationships as they are ruining customer loyality. Did love shopping a lot at walmart. Now feel cheated.
Desired outcome: Send product as paid for
Grocery Delivery
December 21, 2021; December 22, 2021; and December 24, 2021
The Fort Dodge, IA Walmart Grocery Delivery (handled through Door Dash) is a complete waste of time, effort, and $99 yearly Fee because between the unprofessional staff at WalMart who put the orders together and the idiots driving for Door Dash, it's impossible to receive an actual order intact.
Not only do the Door Dash drivers not have a clue where they are going, they are also incapable to navigating a Google Map or GPS. My Driver on December 21, 2021 could not comprehend how to go around a block to reach my actual destination and as a result, my entire order was canceled. On December 22, 2021 the duplicate order I placed was delivered, but the safety lock was still on the bottle of alcohol. Going through an online Chat was futile..."James" asked what I wanted him to do. December 24th brought an incorrect order to my door, resulting in my actual order being CANCELED! Bottom Line. Try another Grocery if you want to actually RECEIVE your GROCERY ORDER. Save your $99 yearly fee and your sanity and BYPASS WALMART.
Desired outcome: Not likely anything - phone calls never returned.
Great value rising crust pizza
Took it out of the box frozen pizza was folded in half and discolored
Desired outcome: A Better pizza that look edible
Product
Bad Great value pizza rising crust pepperoni
Desired outcome: Another pizza
online buying
i bought an item November 26 Black friday sales and i never got ot
i lost 3 weeks and the purchase i made was never honored
I will never buy from Walmart online ever again. Their is so many other companies to buy from that are honest, .
Walmart i think pulled a scam to build a lists of e mails to send them promotions etc, , , , ,
WAL MART ONLINE .FINANCIAL CRIME
Desired outcome: would need the item at price i purchasd
Rude associate and visa gift card
I was checking out at Walmart tonight, 12/21/21 at 10:30 pm...the cashier had issues with a gift card...I very kindly advised her that the gift card I was using probably has to be ran through differently bc a manager always has to come over and show someone how to run it...and it works fine...she was very nice and called matt over...who took one glance at her ticket...didn't even re-try it to make me feel like he did anything...he looked at me and in a nasty tone said "if it's not active it's not active"...there isn't anything I can do about it call them ...I have never been treated so rude! I had to pay 120 cash!...I advised card is active...paid for small purchase with it that morning...180.00 left on it...double checked after going to store...it is active... karen.m.gordon.[protected]@gmail.com
my source. Visio computer monitor
I bought a monitor on Black Friday sales Novenber 26 .
right the next day i recieved e mail publicity everyday from Walmart.
But Wal mart refuses to provide me with the item
This is unnaceptable thses days. Wal mart is part of deceiving sales and publicity.
I lost time and it cuses me some stress
they issued a refunf the 20 December. I never did ask for a refund. I wanted the item i bought on sale.
Desired outcome: To receive the item i purchased and paid for
i woudl not recommend Wal mart for any purchase online
Lack of motorized shopping carts
No Walmart in Texas has enough working motorized shopping carts for the elderly and / or disabled shopper.
K Mart has plenty.
Aldi has plenty.
Brookshire's has plenty.
Why is it only Walmart who cannot keep up with availability ?
Grocery delivery customer service
I ordered groceries order #6232133-942867 that were delivered on Dec 19th, 2021 to the wrong house. Upon calling customer service I spoke to someone named Andres who was very rude and actually laughed at me when I told him I did not have the money to make another grocery order. He then refused to transfer me to a supervisor continuing to laugh at me. I had to call customer service 3 times to be helped. I was not even refunded for the whole order and was only refunded 5 dollars of the 8 they charged for delivery... a delivery I never received. This is completely unacceptable and needs to be resolved immediately.
Rachel Alexander
Rachel.[protected]@gmail.com
Desired outcome: Full refund
Trying to obtain refund of $464.45 (defective furniture) and getting the runaround
Oct. 17, 2021 - placed order for BELLEZE Modern Farmhouse (photo attached)
Oct. 28, 2021 - received furniture
- got halfway through assembly to discover essential part not included (photo attached)
Nov. 12, 2021 - completed online return procedure indicated furniture shipment was missing an essential part.
Nov. 13, 2021 - Walmart forwarded issue to UltraCanadian (the seller)
Nov. 13 - Dec.13, 2021 - Attempts to resolve matter got nowhere as follows:
- Request Seller to ship replacement part
- Seller refused; requested entire product to be returned (normal procedure)
- explained shipping material had since been discarded and disassembling and finding large enough box (5 ft x 1 ft) was not practical; proposed alternate resolutions such as pulling part from another box or shipping entire produce after which I pull out part and return the rest in its original packing material.
- seller refused
Dec. 13 - escalated to Walmart; agent said they would send an instruction to seller to refund and that, if no response, call back and Walmart will provide the refund. Indicated I should wait 72 hours for this to happen.
Dec. 20 - call#1;
- informed no escalation had actually taken place. Indicated Walmart would escalate and to wait 48 hours.
- expressed lack of confidence in this and requested escalation to supervisor.
- on hold for supervisor; then I was cut off and had to call back
Dec. 20 - call#2
- complete repeat of first call
Dec. 20 - call#3
- repeat of call#1 but eventually got through to Albert Bradhan, supervisor, located in New Delhi.
- informed me he would escalate to the seller and to wait 72 hours
- challenged this approach as it was a repeat from December 13 call. I proposed shipping back a few smaller parts that could reasonably fit in the box, and would that suffice.
- Albert finally firmly stated there would be not refund from Walmart and that I would need to return product to seller.
- Requested escalation to his manager.
- informed further escalation is against Walmart policy.
Conclusion: I have exhausted my recourse with Walmart and am out $464.45.
Desired outcome: Refund of $464.45 OR shipment of missing part.
WalmartMoneyCard.com
I bought this card and another put different amounts on each card when I got home i actived them but I don't know 🤷🏾♀️ what happen with the money 💴 that I put on both cards 💳 now they expire and I'm being traiying to get my money back or a refund it's my money I work for it so hard and I need it to pay my bills and medicines I have bought this cards on the year of 2017/2018
I hopefully the Walmart money card Mastercard debt green dot corporation will work on my refund cause I didn’t waste my money on no [censored] if you want people to buy your cards well then due something better when they deposit 💵 money make sure too deposit the money and that is there
Power Smokeless Grill model 1500
I purchased a power cordless grill model pg1500 a while back I've just never used it. When I finally opened it it didn't have the griddle pan in it. It has been to long to return it to the store. Please help!
Desired outcome: Get replacement part
Vision center
Why does Walmart employ a bunch of worthless, lying associates to work in their vision center at Cagans Crossing in Clermont Florida? We have been lied to for months now and given the runaround since we had our vision exam. Lie after lie from the supposed Manager of this department. Told us all of our prescriptions were ready to be picked up and when we got...
Read full complaintAir fresheners and slippers
On December 10th2021 I ordered 6 Airwick oil warmers 3 of the special addition snowmen With 2 refills and 3 of the reindeer special additions they were 13.63 each the snowmen came but the reindeer didn't I waited an extra day in case they were send separately, they didn't come I called and said refund my money was told a market place seller would contact me it never happened in 48 hours called a third time, in the meantime time two pairs of men's slippers I ordered a Christmas gift we sent to fed ex in Philadelphia pa were I live and then forwarded to Indiana called again and said cancel the reindeers and both pairs of slippers got an email I will be refunded for one reindeer and one pair of slippers I'm at the end of my rope please tell me we're I can get this straight and my money refunded
Desired outcome: I want my money back
Delivery driver
Package left on the lawn near the street on a rainy day. We are 200' off the road and deliveries are regularly made by FedEx, UPS, and USPS to our front door. Only alerted to the delivery by a neighbor. Not acceptable! An apology or a response from the company or driver would be nice.
Desired outcome: Would like assurances that it will not happen again and the driver notified of the complaint
Having trouble with the same delivery driver from Walmart, driving over my lawn do deliver grocery order. We complained to the Walmart store the 1st time, and put instructions on the next order to use driveway and not to park on grass. Well that was a waste of time, he did it again. This was from the store located in Port Charlotte FL, Kings Highway.
Managers
On December 3, 2021 store # 03471 I was charged 54.74 for Chicken that cost $5.76 I complain to the Store Manager Jodi, and Assistance Manager Tammy. I am 501C3 509(a) Jacobs Missionaries Inc. EIN # [protected], on this Date Tammy and Jodi wouldn't except my status letter. Jodi told me to come back into the store with a copy of the status letter along with a letter stating what I wanted as a gift. I file a complaint on Dec.3, conformation # [protected].
On December 11, 2021 I went back to the store 03471 spoke with Tammy and Jodi, showed them the information you that was requested Jodi look at the letters she requested also the conformation number, and stated she wouldn't except either letter because I filed a complaint against her! I came home and file another complaint a conformation # [protected] and was given a WMT # 237989 I have been on the phones for three hours today. Regarding this matter. Tammy and Jodi was discriminating against me! I have called so many times staying on the phones for hours on end.
I also filed for a grant with Walmart.
Joseph Johnson is a -CEO
[protected]
Desired outcome: No outcome
not happy discriminates.
Canned diced tomatoes
We bought a can of Great Value diced tomatoes from the Walmart in Coos Bay, Oregon. There was a small piece of wood inside the can, (It measures roughly 1/2"X 1/2" X 1/4") and I would like some substantial compensation for this, since it wasn't discovered until it was in my mouth. We still have the can, and the piece of wood, which you can see in the pictures. We find this totally unacceptable. Something like this should have never happened, and opens up the possibility of a lawsuit. Where are the quality control measures?
Desired outcome: $500.00
This is bad.