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2.1 54 Reviews 2783 Complaints
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Walmart Complaints Page 30 of 140

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B
3:54 pm EDT

Walmart Customer service

I was at the Walmart in Darlington SC today 6/20/22 at approximately 2;30 in craft department. I asked two ladies if I could get someone to cut the material for me They responded that they would be with me in a moment. I went back to counter and waited and waited. They (both of them) finally came to counter and I showed the lady the vinyl tablecloth material I wanted. After punching numbers into her little hand held she proceeded to find the machine for pricing the the material She then proceeded to get the wrong material. I told her that was that wrong one showed her the one I wanted and after clicking her tongue and having a look of disgust come on her face I told her not to bother helping me and that customer service apparently wasn't anything she had ever heard of. I proceeded to customer service and told the manager there about incident and the employee standing there next to her laughed and said "That sounds like?" I didnt understand the name she called but apparently she was well known for her attitude. I then left my buggy and told them they could put it back on the shelf

There are to many stores begging for good customers and willing to help them. I refuse to shop at this store anymore. Sick of being treated like this everytime I go in.

And they wonder why they cant make any money at this store? Look at the clientele that you are drawing in with this attitude

Bonnice Lane

[protected]@yahoo.com

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C
8:59 pm EDT

Walmart Walmart+

I would like someone to contact me in regard to a Walmart+ driver that just came to my house under the influence or not mentally stable. Absolutely unacceptable. I will not post the details here as I have already filled out some customer service email form that was lengthy. I am worried about the driver delivering goods to anyone else in the area. I will cancel my Walmart+ account and shop elsewhere if this is not resolved.

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S
2:11 pm EDT

Walmart Walmart policy

Over the years I have spent thousands of dollars at Walmart. It's a very convenient place to shop as they carry most household items anyone could need. Today however I have found out they are discontinuing my pillow products. Mike Lindell is a true patriot digging for the truth about the stolen election. Walmart is against Lindell and for Marxist organizations like BLM. As of now and this time forward I will boycott Walmart and never spend another penny there. Instead I will support local businesses including grocery stores, hardware, sporting goods or any goods. Walmart has seen the last of my dollars. I encourage others to do the same.

Desired outcome: Not to give woke companies a dime of my money.

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S
4:53 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to Walmart store # 01153 Macon, GA on Harrison Road on June 14, 2022. I explained to the people greeter and customer service that I was bringing back a product. I got to the desk of customer service to exchange the ceiling fan light kit. I was refused the right to exchange it, because a sales associate lied to a manager and said that I cursed them...

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T
12:52 am EDT

Walmart Having work on the building were pickups are received.

Today we picked up a item from pickup and while there, workers working on the side of building caused dust and pieces of the wall to fall on our SUV. The items

are white and yellow and have covered the enter SUV. This is new SUV and those workers may have damaged the paint. Why you would allow pickups with this work going on is not a very good idea. There were also numerous vehicles picking up items along with us. Jackson Super Center, North Jackson, TN

Terry and Dana Moulder

33 Chancellor Place

Jackson, TN 38305

[protected] (H)

[protected]

Email: [protected]@charter.net

Desired outcome: Have the SUV washed and if the paint is damaged, pay for a new paint job. The entire SUV is covered with this stuff.

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L
7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart Visa gift card

Received a Walmart prepaid Visa gift card and it will not register online. I tried calling the customer service number on the back of the card and was placed on hold for over 20 minutes. When the person came back on the phone they said they had reset the card and that I should try to activate it again after an hour had gone by. I tried again after many hours and it still will not activate. Date of call 6/13/2022

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D
11:08 am EDT
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Walmart Walmart plus membership

I am a 65 y/o customer living in a nursing rehab home.

I do not drive or have access to a car. I relay on Walmart plus membership to order products.

The issue is if I order a small item it comes from store stock.

I have no choice on if it comes from store stock or is mailed to me on the website.

If the item is small they charge me $5.89 fee for it being under $35

I have no choice on how it’s delivered.

This has been going on for 11 months

I call customer service and they always credit it back but my most recent order of $4 had a $.99

I called customer service and she argued with me and told me $35 or less had the fee and I was wrong

It’s a program error

Walmart plus is no delivery fee and no minimum purchase

I cannot renew my membership with customer service speaking to me as your rep did this morning

Desired outcome: Fix program Amir do not advertise free delivery and no minimum purchase

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N
2:32 pm EDT
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Walmart Self Checkout

I was at the store 800 West Warner Rd,Chandler AZ between 10:30 and 11:00 AM 6/10/22. I tried to purchase over $52 worth of merchandice, but kept getting error messages. I have over $7000 in my bank account, so to be "declined" is perplexing. I tried several times with the associate standing literally inches away from me, offering no help. When I finally gave up and walked away (without my "purchases"), I got a "thank you" from this associate. I'm having a hard time shopping with Walmart after several issues in the past which sent me to a competing company. This is not the first time I have had problems with the self checkout, and I have no problems with other stores' self checkouts. I will be watching my account very carefully to be sure the amount is not charged to me.

Desired outcome: Fix your self checkout, or get employees who aren't afraid to interact, or are proactive in customer service.

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3:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I called to see if I could come in to take advantage of the 40% discount for another pair of glasses. I previously had my eye exam at this location in October 2021, so I was not due for another exam. I was not experiencing any eye problems... also, I did not like the eye doctor. She was very unprofessional, and I was not planning to return. Upon my arrival...

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M
7:28 am EDT

Walmart Service

Tried to help an employee and he literally yelled at me for picking up an empty box for him telling me it was illegal?

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P
6:26 pm EDT

Walmart N. Ft. Myers Walmart security/manadgement

May 6th..today 3:45 after work parked a bike by a tree like I've done regularly for 6 years. 2 times in the last week I've been hassled by security like a bum. Manadgement didn't seem to care, so I'll be going to Publix & Winn Dixie now, the dollar store and Target for clothes. N. Ft. Myers Florida Walmart thanx

Desired outcome: Be nice to all your customers, and let them park wherever they want that is safe for them.

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1:52 pm EDT
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Walmart heating pads

my order was place about a month ago and i still have not received it very bad service will not order from walmart again.AND HERE IT IS 6/7/22 AND STILL NO ORDER WHO TAKES CARE OF THIS ORDER AND WHY IS IT KEEP DELAYING PLEASE SEND MY ORDER FOR THE LAST TIME BAD SERVICE VERY BAD

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E
10:00 am EDT
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Walmart Women’s Clothing

I ordered a yellow dress with pockets on May 30, 2022 on Walmart’s app and it was in stock when I ordered it. I also ordered other clothing with this order. Walmart delivered my other items but still hadn’t delivered this one which was supposed to be already. But today, June 3, 2022, they notified me and cancelled this item with no reason. I looked at the item and now it is sold out. I am very upset as I ordered it when it was in stock and now the two sizes i wear are sold out. Walmart should have shipped that right after I ordered it like they did the other items.

Desired outcome: I want what I ordered: Time and Tru short sleeved tiered knit dress for women with pockets, Yellow XXL or XXXLI ordered this first before it supposedly isSold out. Or I want store credit for the price with taxes for the item.

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6:51 pm EDT
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Walmart Fees charged for canned pop

June 2, 2022 10:10 a.m.

I purchased 2 12-packs of Diet Dr. Thunder soda pop.

In the fees I was charged $7.20 for can fees instead of the regular $2.40 which is 10 cent refund per can when dispossed of. They charge 3 times that so they are profitting 20 cents for every can of pop customer's purchase.

I keep getting the run around that I purchased 2 12-packs for $7.36. Duh, I know that. I object to the additional can fee of 30 cents per can instead of the 10 cents repaid when returning.

Desired outcome: Please refund and stop over charging customers three times the can return fee.

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J
4:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart The online service

I ordered a 39" computer writing desk and stack chair. I paid with my BMO bank Canada mastercharge/debit card. The transaction appeared to go through, and funds held still show on my BMO statement.

1) There is NO RECORD of my transaction anywhere.

2) There is NO TRACKING system for my order in place in my email.

3) It took 7 EMAILS just to communicate with CUSTOMER SERVICE.

4) When I go to Walmart and click on "My account" all I get is ADVERTISING.

5) When I go to Walmart and click on something they keep asking for my email and PASSWORD (nobody remembers all their passwords) THE WALMART SITE DOESN'T RECOGNIZE YOU LIKE YOUR BANK, MERCHANTS DO.

6) I cancelled one of the 2 items and it still TOTALS $205.00 on my bank statement.

7) I have no way of knowing if this transaction even went through after it DID!

8) I have no way of verifying anything, or if these items will ever arrive.

9) I previously ordered an air conditioner from our Walmart here and received it, yet the online system still doesn't recognize me as a customer.

10) Customer service CAN'T FIND MY ORDER ANYWHERE, not even with the order number I gave them.

11) The shipping date on the order kept changing along with the total?

Because of all these problems, I cancelled the order OUT OF FRUSTRATION, despite Walmart policy. https://www.walmart.com/cart

Desired outcome: I needed the desk and chair, but this is ridiculous. I SHOULDN'T HAVE TO FILL OUT THIS BS COMPLAINT EITHER, ANY MORE THAN YOU SHOULD HAVE TO KEEP ASKING FOR YOUR PAYCHECK.

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A
5:23 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at the Walmart in Vadnais Heights, Mn on 06/01/2022 at 9 am, grocery shopping. I had a full cart and parked it right near the paper towels and went to use the ladies room. When I came out I could ot find my cart; I looked everywhere. I finally went to the front of the store produce section and there was my cart and 3/4 of the items had been taken out...

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Y
11:11 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a Visa Debit card on Friday 05/27/2022 at 4:23 pm at the money store in Walmart. I wanted to purchase two items and in doing so there were only two lanes open and both of them were real long so I went to the self service cash out nut to find that they were only taking credit and debit cards. No cash. So I went to the money mart and purchased a...

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L
11:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sunday, May 29, 2022, approximately 11:54 a.m. I purchased 8 cooked Chicken tenders from the Deli. The price was rediculous; $10.37 (that's approximately $1.29 per chicken tender!) Got them home and had a few. They were dry, hard, and tasteless (like they were cooked the day before). For the price I would have at least expected chicken pieces, not...

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B
12:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart Great value stevia price gouging

The local stores used to offer this 19.4 oz size for between 6 and 7 dollars, or .36 cents per oz. Now due to Biden inflation, this pack size can only be gotten online at Walmart for 9.33 ea. So they have forced you to buy the smaller pack Half size in the store 9.7 oz for 7.88 which is 81.3 Cents per oz. In addition to that the 9.7oz size of Brand name Stevia in the Raw is 6.73 or 69.4 cents per oz. Stevia in the Raw has always been higher than the Great Value brand, but is now a better deal. The point being here, Walmart is trying to get the most possible from this product by forcing us to pay in all over 120% price increase by #1 by removing the Lg package from the shelf # 2 inflating the price tremendously over the competitive Brand name. Consumers expect 10 to 20% inflation currently, but this is extreme gouging by manipulation. (See images)

This is not limited to just one store as I checked this personally in Walmarts in more than one state.

Desired outcome: Show proof of your Cost increase from the manufacturer that packs Great Value Stevia

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C
6:27 pm EDT

Walmart Online grocery order

Walmart put a hold on my account funds and did not place the order. - [ ] 5/28/2022 - I placed a grocery order on the Walmart app this morning. I went to check out and and it gave the message “not enough funds in the account”. Now I new that was incorrect. I logged into my bank account and there it is a “hold amount” for $172.10 by Walmart. I then go back to the Walmart app and see try to process the order again and the Walmart app still gives the same message. For the next four hours I spoke to Walmart customer reps who confirmed yes we placed the hold BUT you will have to wait 7-10 days for your bank to release the funds. They can not complete the order or provide any other form of payment. Two billing representatives told me that there is a “glitch” with the Walmart app acknowledging it was Walmarts issue but couldn’t do anything to help me and I should wait 7-10 days. I paid $99 for a yearly membership and as a customer or”valued customer” as they like to say could not get any satisfaction with this issue. $172.00 is a lot of money to pay for products you can not get. $172.00 for groceries to feed my family. $172.00 to Walmarts CEO’s, VP’s and stock holders may not seem like a-lot of money but it is to a working family.

Desired outcome: I want my funds made available and my $99 fee I paid for this service. I’ll use Food Lion or Target in the future.

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