Walmart
Reviews and Complaints

Received a text stating my order had been delivered. Well I was literally in my driveway when I got the text. I waited around. After 2 hrs still no delivery. It also stated on walmart.com it was delivered. I called and the only thing they could do was refund me (which I wanted the product since it is not sold in our local store) or I could wait another 9-10 days for it to be delivered again? Why? It was in my area already, why should I have to wait? Where is my order? This is not the first time this has happened to me as well. That order I had to cancel unfortunately. Not very happy with Walmart delivery. Will not order again.

Purchased vacuum 12/6/2020 through walmart.com paid by credit car. February 19, 2022 the carpet attachment quit working. I contacted the walmart customer care team and was told I would receive new carpet attachment free of charge in 3 - 5 days (as the vacuum was under warranty.) I called back 3/25/2022 to let them know I did not receive the part. I was told it was on back order and they would ship as soon as it was in stock. I called back on 5/9/22. Still no part. It has been almost 3 months that I have been without a vacuum cleaner. Please help me.

Dianne abrams

Email address: [protected]@triad. Rr.com

the assisant manager at store 3119 in winnipeg manitoba likes to harress customers while they are shopping.his name is brian pederson,he follows you around the store and watches every move you make and looks at you like hes ready to pounce on you for doing nothing at all.we shop their all the time and every time we shop their he is always watching us like a hawk with that discussing look on his face.we feel very uncomfortable shopping their.he is a very discusing looking person not very friendly person at all.doesnt have any manners towards people at all.we think that he should be fired not a people person at all.why is he working for the company.we also think that he is a [censored] of a person.

I purchased a refurbished computer system from Walmart through VIPOUTLET. Product was shipped to me, and after unpacking it the monitor (Display) was not there. I called Walmart who told me they e-mailed the 3rd party VIPOUTLET. They sent me an e-mail stating I would have to return everything to get credit. I borrowed a monitor and had already unpacked and registered the computer and downloaded apps. and personal information and that I couldn't return it. I was told there was nothing they could do. I talked to 6 individuals between chat and customer service who all said the same thing to send it back? In all of Walmart no one could solved my problem. So I am out a monitor because no one could solve a missing display. Do you think I am ever going to set foot in Walmart again?

Walmart employee worker sold me a lifetime warranty battery for my vechicle of a 2008 Suzuki XL7 luxury. I had to replace the battery 3 times since its been bought for my vechicle of a 2008 Suzuki XL7 luxury. My vechicle should be replaced with a Durlast Battery. As result, compensation is needed for all the time I could not get to appointments. Inaddition my vechicle of a 2008 Suzuki XL7 luxury would not start behind a non compatible battery.

Made an order April 5, 2022, was supposed to be delivered by 11 am, kept checking time, kept telling me on Walmart site 7 mins. away 1 hour, 2 hours, after 4 1/2 I called and someone told me the driver didn't want to deliver my order. I always give 10-to-15-dollar tips, by the way. But Walmart never tried to send out another driver, cancelled the order and made sure to cancel the tip. Whenever I order I never get the right product, Walmart is actually stealing from me! I ordered a 66 oz. size of sauce, get the 45 oz @ the 66 oz. price are you kidding. Another order in April the driver was an hour late, complaining to me my order was too large and he got a flat tire, my order is too large, delirious and I felt sorry for the creep and gave him a 15-dollar tip because of the flat tire, no more Walmart, I had another problem 5/1/22 missing, wrong items delivered, same issue charging me for a pound of butter 4 sticks but only getting the 1/2 lb. for the pound price. Called store numerous times and they turned the problem around as if it were my fault, no bodies perfect, things happen etc. EVERY TIME I ORDER? So, this is what to expect, I also checked my credit card, oh boy disputes are on the way, charged me 75.00 more than what the invoice said. This ios the worse I have ever seen them do.

When we are trying to shop online and we are logged into out Walmart account to get items shipped because we can not get to the store, nearly every thing we want to buy says it is out of stock.

But if we log out of our account we can select the same item and add it to the cart ? Bit obvious don't you think ! then just before checkout we can log back in while the items are in our cart and then can order what we need.

Pretty [censored] unfair business practice

Friday April 29.2022

Walmart

11800 Hialeah Gardens Blvd

Hialeah, Fl 33018

I purchased two loafs of Italian Bread sliced. The items were $1.00 each totaling $2.00. I love this bread.

When I opened the package the bread's inside were hollow and not completely baked. I had to throw away both loaves away. I had to purchase more bread at a different store and pay more money. As you can see in the picture ..that was the condition the bread was sold.

Bought a 65" QLED TV and a wall mount unit from Walmart Long Lake Road on Tuesday April 26, 2022 at approx. 7:50pm. Took home the TV, unpackaged to check the pieces. There was no remote as well the legs received did not match the TV.

Contacted the Walmart Sales Rep who immediately recognize me of purchasing the TV less than 1 hour ago. Told him what has happened and he told me to come to the store next day around 11am and his manager would work something out (giving me a remote).

Went to the store as planned, met with hostility from the Customer care department. After showing them my receipt and explaining said I had to bring the TV in. Since I lived about 5 minutes form the store, went for it and return, another ordeal, the box that was sold to me on my receipt did not match the serial number of the TV that was in it. The two assistant store managers (whose name I have) inferred that I switched the TV as this was not the one I was sold according to my receipt and their box? This was so humiliating and disgusting that they would would come to that conclusion. I checked with Samsung Canada and they told me the TV I was given by Walmart was a 2018 TV sold somewhere in 2019 (asked where they could not tell me). The TV on the box and my receipt is for a 2021 TV. Not only was I not given a complete TV in a box (inclusive of the remote and correct legs). I was given an older TV maybe of less value than the $1098 plus tax I paid over to Walmart. I need help on this as it is disgusting and no one should ever be treated like this. These are the treatment a large retail giant dishes out to people like myself who are visible minority. I am a manager myself as I told the women (assistant managers). I earn a good income and one who have supported this store many years. To be told they would escort me out of the store and ban me if I spoke to the clerk is disappointing to say the least.

I purchased a pair of Ray Ban glasses for my son. After both lens that darken when he goes outside the total was almost $400. No problem, we bought exactly what we wanted. The problem is after I paid for the glasses, my son asked for his PD number. My son had autism, and enjoys playing his virtual reality game. To see properly using his VR headset he needs to order lens that fits into the headset. In order to purchase these he needs his prescription as well as the PD number. We were told Walmarts policy is not to give this number out. I would have to get it from his eye doctor. The eye doctor is also in Walmart. I called the doctor office and was told they didn’t measure the PD. I could go on you tube for instructions to measure it myself.

This is unacceptable. This number is personal information about my son, for whom I purchased Walmart glasses. Walmart Vision center, to my knowledge doesn’t even sell the lens for his virtual reality game. So, him knowing this number will not even affect the sell of his glasses.

I put in my first online shopping to picking order for 1807 Craig Rd, North Las Vegas, Nevada, Supercenter. The online site is VERY EASY to go through and with in a matter of minutes I had the things ready to be paid for. I asked my boyfriend to pick it up for me because I live an hour and a half away. I was given the option to add his name for the pickup which again I was thrilled about. That was the last positive experience I had during this whole transaction.

I wasn't told he would have to have the app, just his ID. I was told he would have to "checkin" before arriving, I wasn't told I w

Couldn't checking because the app wants access to your location, and I wasn't told how to contact anyone if there was an issue. My bf drove 20 min. Out of his way, pulled in, sat, decided to walk into the store after being at work, was told "they couldn't help him and to call a number" he called, I called, I called the store, he called again and no one answered. How are we supposed to figure this online pickup crap out if no one at your business gives customer service? One more reason walmart is pushing me to target and smiths.

Ps. Asking for my desired outcome and then giving me a limit of 250 character but nothing to show how many i'm tryping... Again, better communucation.

My son purchased me a Mother's Ring with 4 stones. This purchase was done in 2007. He went with real birth stones not synthetic.

In 2015 one of the stones fell out. Took it to Wal-Mart for it to be sent off and have stone replaced.

In 2016 my son passed away from cancer that he was fight since he was 12 years old.

In 2018 the same stone fell out took it to same Wal-Mart they sent it off and replaced the stone again. I was so so appreciative!

In 2019 the same stone fell out took it back to the same store to have the stone replaced. After a month I got it back saying they would not do anything about it.

Something it wrong with the design of the ring if the SAME stone kept falling out. What hurts my heart so much is the stone that kept falling out is/was my son's birth stone that passed away. My son had all their names engraved on the ring along with my husband name and birth stone.

I still wore the ring because it is everything to me because my son was gone! After I would have surgery that was the first thing I put back on.

The end of 2021 I noticed that my husband's birth stone fell out. I have since put the ring away so I do not lose anymore stones!

There is definitely something wrong with the design to this ring.

But… the main reason I won’t go back to this store is because of the blaring Deaf Leopard rock music. Gee, why wouldn’t I want that? Every 20 something millennial does! Enjoy!

You're loosing customers that walk in, and turn around and leave (for Target)

today 4\15\22 i was trying to exchange a battery i bought last year i didn't have receipt with me i was bullied talked down to and called ignorant dont think it's walmarts policy to call customers stupid i am handicapped and do have some disabilities and took these comments very hard im very upset i asked for police to be called because this manager wouldn't give anything but a 1st name so i could complain to the higher up in the company and hopefully make attention to this matter was very wrong to treat the disabled in this matter

The driver called and said that he was at my location, I gave him specific instructions and he said he would be here momentarily. I waited and no one came to my door because I was to sign for my order. Upon calling Wal-Mart CS I was told the driver left the package and it was signed for by the wrong person and he took a picture all of which was not received or signed by me! He is often first driver to do this and I'm sick of it! Plus I tipped!

Walmart's website is so bad it's unusable. Nothing sorts the way I ask it to, no prices are listed anywhere, when I try to filter out things I don't want they just come back anyway. With the amount of profit Walmart makes, they should be able to hire competent people to look after their website. The fact that they don't speaks to how little they actually care about their business.