Walmart’s earns a 2.1-star rating from 42 reviews and 2771 complaints, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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Overcharging
I shop the local Walmart in Monroe North Carolina once the month to buy groceries for the entire month. Between $800 and $1,200. I am so tired of being overcharged in the self-checkout and having to call employee over that wants to argue over the price. This month I finally got fed up after buying a $10 cat bed and it ringing up at $15. The employee stated...
Read full review of Walmart and 1 commentOrder Number [protected]
I ordered furniture through Walmanrt.com. Apparently, this is actually though a 3rd part company. After receiving 2 of 4 pieces damaged, I tried to cancel the balance of the order. Was advised to refuse the shipment.
The shipping company would not allow me to refuse and dropped in my driveway. I have been trying to return these items now for 1.5 months. I have been lied to by multiple Walmart supervisors, that have further delayed this process. Walmart sends me top the 3rd party company, who then sends me back to Walmart...all with no resolution. I am now out more than $500 as I have no way to return these items.
PNWB Office furniture and Walmart should both be ashamed of themselves for the customer services and support
Desired outcome: Full refund of the cost of the 2 items, and ability to return them ASAP
Homeless in parking lot selling drugs & sex
I am very uncomfortable parking in the tarpon springs parking lot. As I shop very frequently in that Walmart
With the sun so hot in Fl there are few shady spots
This woman with her dog has taken up two of them she has been there in that lot for 3 months. I know because I also own a business in tarpon since 1971 and I shop in staples. I was avoiding her over by staples because she begs either for a jump. Gas money or? She has stolen from friends cars and now she in Walmart lot
I commend your store for providing safe nightly rest to travelers. They shop. Resupply etc. But this woman, I’m told, by credible sources. Ties her dog to her rear view mirror often and “ accommodates male suitors. (I’m being kind)
Please make shoppers more safe
I am speaking from many
We have had enough of her
Desired outcome: Remove her
auto/tire selection
Completely wrong tire size suggested for both of my cars and my jeep! It does not have a way to search inventory by tire size! It's a useless and pathetic attempt at a searchable site! I'm a formerly ASE certified mechanic and current DBA so I know what is utter crap and what is not - pathetic and frustrating! I'm not going to shop walmart online and reducing my in store purchases by 90% from now on!
Desired outcome: Let the company know they need new IT employees not some nepotistic [censored]!
Walmart money card
Bought walmart money card in store 0287 Feb 28th 2⁰22 added $300 to the card at Walmart 0287... ok I went into the store purchased the Walmart money card and loaded $300 on to this card...I done exactly what the card said to do and activated the card...tried to use the card that same day it had no money ...I contacted Walmart money card green dot employee as it said to do ...I provided the receipt the card everything they ask for and was not help at all but the answer I got was it's not thier fault that I am a victim of a scam
Was told to call 1800walmart...also told me take the card back to the store ...no help from either just told I am victim of a scam to contact the police.
.the police don't know who to make the report about Walmart the cashier or who help me
Desired outcome: My $300 back please
Store Delivery
I placed an order that was supposed to be delivered from store between 5-6pm on March 27,2022. as of 1 pm on March 28,2022 still no groceries. This has happened multiple times and they try to force you in to cancelling.
It takes 6 days for Walmart to refund money. At this point no money, no groceries, and useless customer service.
I am disabled if I had another option, I would use it.
Someone from disability rights needs to go after Walmart.
Desired outcome: Someone needs to fix this problem instead of excusing it.
Cashing a money gram
Hello, I am a great Walmart customer... But I'm about not to go back to a Walmart for cashing money gram... I have a money order that is written out to me or my wife and she went to cash it and it denied and I tried same answer. And they gave me a number to fix it, and it is just a robot number. I would like a number to talk to someone. My email i...
Read full review of Walmartmicrowave
I purchased on line a black microwave from walmart. They shipped me a Red one., Now I have to return the red one to get the one I ordered. I can not take it to a store although I have seen them on display in the store. I can not do the printing shipping label. Cause at 70 yrs old I don't know how.Why should I go to all this trouble for Walmarts mistake again. Why can't you ship the black one
I ordered and pick up the red one. I have never received an apology only the run around. I ask so little in life anymore and this is what Walmart does to me. Gail Stout
Desired outcome: Do the Right Thing
Noise Level at Walmart Plainfield IL
Walmart parking lot noise must be stopped! It is not a truck stop, and it should not be used as such especially when located next to homes. Why do cities allow them to do so? Big corporations should follow rules as well. There are rest areas and truck stops on the highway for truckers, where they will not disrupt someone’s sleep. It isn’t until enough...
Read full review of Walmart and 1 commentEmpty isles
On a daily basis the Shelves are empty today it was the pasta Isle we live in Mesquite Nevada with only a Walmart and a Smiths grocery Walmart needs to see that products are available. tired of hearing about “supply chain” March 26 2022 store Mesquite Nevada Sandhill blvd I can be reached at [protected]
Desired outcome: Get the shelves stocked
Walmart Vision Center
My whole family had appointments at the vision center and when I came to the appointment I was told I had to wear a mask, which I declined and was told by a worker that DIDN'T have her mask up that I'd have to cancel. I did cancel and will be changing eye doctors. Seems like walmart and their eye care providers have been watching too much CNN. Unless you are wearing an N95 mask, it's doing no good to you. And those who don't even wear them properly, really don't benefit. The "requirement" is a joke. I hope you enjoy lost business. I will make sure everyone I know is told about your "requirement".
Desired outcome: I would like your company to drop it's unscientific requirement.
Racial profiling
Avoid this store at all costs! Racially profiling by cashiers especially 1 called 'Maria' who works under 'Daisy' and 'Eddie'. They only check your bags and receipts if you are of COLOR and then proceed to speak in Spanish thinking the customer doesn't understand. Sending the cop on duty to TACKLE a shoplifter (I Guess) I thought them cops were there to...
Read full review of WalmartUnreadable/defective service pin
I purchased a SIM card kit with a 30 day service plan from Walmart this week, when I went to go scratch off the service PIN, most of the PIN got scratched off. Took it to WalMart to get it exchanged and they wouldn't even give honor an exchange. Ridiculous. I even reached out to Straight Talk and they also told me they couldn't do a refund or exchange on the card. I just wasted $45 for nothing. I'm so glad I don't live anywhere near a WalMart so I don't have to waste all my hard earned money on defective product with one of the worst customer service experiences ever. Target was always way better anyways.
Desired outcome: Please exchange my Phone Service Card for a new working one or honor a refund at least.
Grocery carts
Cocoa Walmart needs better carts for parents with,more than 1 child that needs to be buckled up. These big carts they have for kids. Most us parents I know do not like using them or the wheels on them never work. I myself love Aldi's carts with the 2 seats but don't like shopping there. Please do something about these carts. And if not please get new carts for these parents that have more than 1 child with them!
Read full review of WalmartWalmart MoneyCard
On March 13, 2022 I purchased $150.00 MoneyCard at Walmart, Tried to activate on home computer. It would not activate so contacted Green Dot Bank for help. I was to mail copies of receipt and card to them and they would check. They did state someone else has used card. We purchased card and no one else able to use the card. Talked to another representive today and was told the card had been activated and no money on it. This has been a horrible experence. I would advise stay away from purchasing Walmart MoneyCard.
Desired outcome: I would like refund of my $150.00 used to purchase the MoneyCard
A rude associate
My husband and I were at Walmart ( 3/19/22 ) in the automotive department. We were looking for a rear wiper for my car. We asked this person for some help for the right size and he snapped look in the book for the right size we told him we did but some of the parts didn't match up so he snapped again and said .,if it's in the book then it's right..,..so my husband bought it and it was the wrong size so he took it back to the person and he was nasty and snapped again and told him to take the wiper to customer service. I'm refuse to deal with a nasty person like him!
oil change
I canme to walmart today to get my oil change, since it was friday, i tried to get there around 3 pm. I spoke with the employee in automotive, and he got my information , told me they could change my oil, this was at guntersville al, location. He told me it would be 45 mins. So i decided to walk around walmart for a hour nearly, i asked the manager if they had my car ready yet. she said no , so i waited another 15 mins. watched one of the employees walk past me, and they said nothing. Eventually, after a hour ands a half of waiting, i was told my cart was ready. The lady, who was the manager i believe, informed me after my long wait, that they did not have the proper tool to change my oil and they were unable to do it. Does anyone want to sit and walk around a store without one person having the respect, just common curt.to let me know so i would not waste my time. There needs to be issues about things like this addressed. It is very rude and i will never be back again/.
Desired outcome: I feel that the manager and the employees should be wrote up for this, it was rude , and very unprofessional
A ring I got was all bent so bad and given to us it’s sickening
Yes we got. A mothers rings at wood river Walmart keepsake jewelry for my bday and Mother’s Day gift the ring was bent so bad no way it would go on finger so my husband took it up to service desk and got money back and ordered one online from Walmart we called and got a discount got my ring I loved and then the stones fell out it’s been 3 yrs now and they refuse to stand by there work I am at home mom no reason for my stones to just fall out
Desired outcome: Nothing no one will help I’ve tryed
32 pc. dinnerware set from vancasso bella
I purchased this product from Walmart on line on February 27th, and received it on March 4th in 2 boxes. There is a 30 day return on the product. I bought it because the description said it was microwave safe, however the product gets very hot. I tried to return it at Walmart on March 6th but they said they wouldn’t take it because it was in 2 boxes, I explained that it came that way but they refused to take the return. I called the customer service, I was told they would send me a return label, I explained that it was delivered in 2 boxes so I needed 2 labels. I only got 1. I have called 4 times now explaining the situation and they continue to send the same label with the same tracking number, or I get no response at all.
Desired outcome: I would like to receive 2 return labels with 2 different tracking numbers so I can return this product and get a full refund
oil change pan
Defective oil pan by Hopkins manufacturing Co.sold at Walmart.Which I bought and had holes in bottom ..which caused oil to leak over my driveway
Desired outcome: pay me for the cleanup and permanent discoloration of my concrete driveway, which was only 1 1/2 years at this new residence. $1500 desired resolution
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Walmart Contacts
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Walmart phone numbers+1 (800) 966-6546+1 (800) 966-6546Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 37 37 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 26 26 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number17%Confidence scoreCustomer Service+1 (800) 925-6278+1 (800) 925-6278Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 8 8 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone numberCustomer Service+1 (866) 925-2432+1 (866) 925-2432Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 4 4 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number+1 (877) 937-4098+1 (877) 937-4098Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 12 12 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click down if you have unsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
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Walmart emailshelp@walmart.com100%Confidence score: 100%Support
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Walmart address850 Cherry Avenue, San Bruno, Florida, 94066, United States
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Walmart social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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