Walmart
reviews and complaints

I would like someone to contact me in regard to a Walmart+ driver that just came to my house under the influence or not mentally stable. Absolutely unacceptable. I will not post the details here as I have already filled out some customer service email form that was lengthy. I am worried about the driver delivering goods to anyone else in the area. I will cancel my Walmart+ account and shop elsewhere if this is not resolved.

Over the years I have spent thousands of dollars at Walmart. It's a very convenient place to shop as they carry most household items anyone could need. Today however I have found out they are discontinuing my pillow products. Mike Lindell is a true patriot digging for the truth about the stolen election. Walmart is against Lindell and for Marxist organizations like BLM. As of now and this time forward I will boycott Walmart and never spend another penny there. Instead I will support local businesses including grocery stores, hardware, sporting goods or any goods. Walmart has seen the last of my dollars. I encourage others to do the same.

Today we picked up a item from pickup and while there, workers working on the side of building caused dust and pieces of the wall to fall on our SUV. The items

are white and yellow and have covered the enter SUV. This is new SUV and those workers may have damaged the paint. Why you would allow pickups with this work going on is not a very good idea. There were also numerous vehicles picking up items along with us. Jackson Super Center, North Jackson, TN

Terry and Dana Moulder

33 Chancellor Place

Jackson, TN 38305

[protected] (H)

[protected]

Email: [protected]@charter.net

Received a Walmart prepaid Visa gift card and it will not register online. I tried calling the customer service number on the back of the card and was placed on hold for over 20 minutes. When the person came back on the phone they said they had reset the card and that I should try to activate it again after an hour had gone by. I tried again after many hours and it still will not activate. Date of call 6/13/2022

I am a 65 y/o customer living in a nursing rehab home.

I do not drive or have access to a car. I relay on Walmart plus membership to order products.

The issue is if I order a small item it comes from store stock.

I have no choice on if it comes from store stock or is mailed to me on the website.

If the item is small they charge me $5.89 fee for it being under $35

I have no choice on how it’s delivered.

This has been going on for 11 months

I call customer service and they always credit it back but my most recent order of $4 had a $.99

I called customer service and she argued with me and told me $35 or less had the fee and I was wrong

It’s a program error

Walmart plus is no delivery fee and no minimum purchase

I cannot renew my membership with customer service speaking to me as your rep did this morning

I was at the store 800 West Warner Rd,Chandler AZ between 10:30 and 11:00 AM 6/10/22. I tried to purchase over $52 worth of merchandice, but kept getting error messages. I have over $7000 in my bank account, so to be "declined" is perplexing. I tried several times with the associate standing literally inches away from me, offering no help. When I finally gave up and walked away (without my "purchases"), I got a "thank you" from this associate. I'm having a hard time shopping with Walmart after several issues in the past which sent me to a competing company. This is not the first time I have had problems with the self checkout, and I have no problems with other stores' self checkouts. I will be watching my account very carefully to be sure the amount is not charged to me.

Tried to help an employee and he literally yelled at me for picking up an empty box for him telling me it was illegal?

May 6th..today 3:45 after work parked a bike by a tree like I've done regularly for 6 years. 2 times in the last week I've been hassled by security like a bum. Manadgement didn't seem to care, so I'll be going to Publix & Winn Dixie now, the dollar store and Target for clothes. N. Ft. Myers Florida Walmart thanx

my order was place about a month ago and i still have not received it very bad service will not order from walmart again.AND HERE IT IS 6/7/22 AND STILL NO ORDER WHO TAKES CARE OF THIS ORDER AND WHY IS IT KEEP DELAYING PLEASE SEND MY ORDER FOR THE LAST TIME BAD SERVICE VERY BAD

I ordered a yellow dress with pockets on May 30, 2022 on Walmart’s app and it was in stock when I ordered it. I also ordered other clothing with this order. Walmart delivered my other items but still hadn’t delivered this one which was supposed to be already. But today, June 3, 2022, they notified me and cancelled this item with no reason. I looked at the item and now it is sold out. I am very upset as I ordered it when it was in stock and now the two sizes i wear are sold out. Walmart should have shipped that right after I ordered it like they did the other items.

June 2, 2022 10:10 a.m.

I purchased 2 12-packs of Diet Dr. Thunder soda pop.

In the fees I was charged $7.20 for can fees instead of the regular $2.40 which is 10 cent refund per can when dispossed of. They charge 3 times that so they are profitting 20 cents for every can of pop customer's purchase.

I keep getting the run around that I purchased 2 12-packs for $7.36. Duh, I know that. I object to the additional can fee of 30 cents per can instead of the 10 cents repaid when returning.

I ordered a 39" computer writing desk and stack chair. I paid with my BMO bank Canada mastercharge/debit card. The transaction appeared to go through, and funds held still show on my BMO statement.

1) There is NO RECORD of my transaction anywhere.

2) There is NO TRACKING system for my order in place in my email.

3) It took 7 EMAILS just to communicate with CUSTOMER SERVICE.

4) When I go to Walmart and click on "My account" all I get is ADVERTISING.

5) When I go to Walmart and click on something they keep asking for my email and PASSWORD (nobody remembers all their passwords) THE WALMART SITE DOESN'T RECOGNIZE YOU LIKE YOUR BANK, MERCHANTS DO.

6) I cancelled one of the 2 items and it still TOTALS $205.00 on my bank statement.

7) I have no way of knowing if this transaction even went through after it DID!

8) I have no way of verifying anything, or if these items will ever arrive.

9) I previously ordered an air conditioner from our Walmart here and received it, yet the online system still doesn't recognize me as a customer.

10) Customer service CAN'T FIND MY ORDER ANYWHERE, not even with the order number I gave them.

11) The shipping date on the order kept changing along with the total?

Because of all these problems, I cancelled the order OUT OF FRUSTRATION, despite Walmart policy. https://www.walmart.com/cart

The local stores used to offer this 19.4 oz size for between 6 and 7 dollars, or .36 cents per oz. Now due to Biden inflation, this pack size can only be gotten online at Walmart for 9.33 ea. So they have forced you to buy the smaller pack Half size in the store 9.7 oz for 7.88 which is 81.3 Cents per oz. In addition to that the 9.7oz size of Brand name Stevia in the Raw is 6.73 or 69.4 cents per oz. Stevia in the Raw has always been higher than the Great Value brand, but is now a better deal. The point being here, Walmart is trying to get the most possible from this product by forcing us to pay in all over 120% price increase by #1 by removing the Lg package from the shelf # 2 inflating the price tremendously over the competitive Brand name. Consumers expect 10 to 20% inflation currently, but this is extreme gouging by manipulation. (See images)

This is not limited to just one store as I checked this personally in Walmarts in more than one state.

Walmart put a hold on my account funds and did not place the order. - [ ] 5/28/2022 - I placed a grocery order on the Walmart app this morning. I went to check out and and it gave the message “not enough funds in the account”. Now I new that was incorrect. I logged into my bank account and there it is a “hold amount” for $172.10 by Walmart. I then go back to the Walmart app and see try to process the order again and the Walmart app still gives the same message. For the next four hours I spoke to Walmart customer reps who confirmed yes we placed the hold BUT you will have to wait 7-10 days for your bank to release the funds. They can not complete the order or provide any other form of payment. Two billing representatives told me that there is a “glitch” with the Walmart app acknowledging it was Walmarts issue but couldn’t do anything to help me and I should wait 7-10 days. I paid $99 for a yearly membership and as a customer or”valued customer” as they like to say could not get any satisfaction with this issue. $172.00 is a lot of money to pay for products you can not get. $172.00 for groceries to feed my family. $172.00 to Walmarts CEO’s, VP’s and stock holders may not seem like a-lot of money but it is to a working family.

On 2/12/22 I purchased a Bissell Proclean Proheat Carpet Cleaner from Walmart for $135. The item was bought for my 91 y/o grandmother to address the stains her new wheelchair was causing to the carpet. Unfortunately over the past 3 months my grandmother has been in and out of the hospital, surviving multiple health issues.

Once being placed on hospice things somewhat stabilized and I finally had the opportunity to use the Bissell cleaner for the first time on 5/15/22. I’m not going to launch into a review of the product but just to say it was a miserable experience which prompted me to return it to Walmart.

After thoroughly cleaning and packing the product in its original box, I went to the Walmart I purchased it from with the receipt. Once at the customer service desk I was greeted with rude contempt, like my mere presence was an agitating inconvenience. The employee first gave me a hard time about how the product was packed and stated I would have to clean the product first before return it. Which is ridiculous as I explained how I meticulously cleaned and packed the product. Then she seemed to take great delight in refusing to accept my return because it was passed 90 days.

I was three days past the 90 day limit, I have the receipt and only wanted store credit. She plus two other unbelievably rude employees stated that the policy is on my receipt, which it is not and I showed them. They then stated that the policy is posted next to the product, it is not and they refused to go look. At no point was I ever made aware of this 90 day limit. Had I known I would have made sure I was happy or not with this purchase prior to 90 days. Finally they instructed me to call Bissell because they would give me a refund.

I spoke with a manager at Bissell customer service who (with dignity & respect) explained to me that Bissell cannot issue refunds for products bought at retail stores. She did provide me with an ID number should I need to reference this communication for future interactions with Walmart.

After all this I can’t help but to reflect on how much I shop at Walmart and the enormous amount of money I spend there every month. A quick internet search showed many other stores (Target being one) that have much more customer friendly return policies. I also noticed a huge difference in customer service ratings as compared to Walmart where it seems that being rude, disrespectful, inconsiderate and hurtful are prerequisites for employment.

I will no longer purchase any big ticket items from Walmart. In fact, I will avoid shopping at Walmart altogether. Plus I will continue to share my experience whenever and wherever possible.