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At Approx. 8pm on December 28 2018
I witnessed two of your employees a cashier and a lead on duty mistreat a customer who was trying to change a gift she received. The cashier became Irate and was very rude to her when the guy who said he was the lead came he was worse berating the customer like a child and telling her loudly to speak to him while cashier was behind him back talking to the lady. They belittled this lady and talked badly about her when she left the store to include comments of her race and size this is very bad for Walgreens whos reputation for customer service has declined as per friends and relatives now I see why. I hope the lady reports them and Walgreens apologizes. As for me I will stay away from this store.
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I agree, Walgreens is an unethical place. I had some coupons for prescriptions at their pharmacy, I asked if they accept these before having them filled. They said sure. When I went back to pay, I was told no they can't take my coupon, it's full price, etc... The manager was rude, the pharmacist was rude, they were even threatening. They did not want to give back my written prescriptions so I could go somewhere else, and if it wasn't for some other customers who heard all this and started asking questions, they would have assaulted me, I am sure . So, they finally gave back the paper prescriptions, actually threw them at me onto the floor. That is Walgreens.