Menu
Login
I originally utilized the app for weight loss management. I completed the intake and history forms, paid the $39 copay, met with a provider and was prescribed Wegovy. I then sent a question to the provider message center requesting a change to an injectable as felt it would be more compatible with my medication regimen. From that point on I was given to a different provider who then said I didn’t qualify. All the additional correspondence was from different people who stated they had to review my information and provided no answers to my questions regarding the inconsistencies in providers. This is extremely poor patient care and false advertising.
Claimed loss: $39 copay
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Walgreens representatives only. If you are affiliated with Walgreens, please claim your business to access these details.
Costco
1995 reviews
Rural King
152 reviews
Walmart
2791 reviews
Goodwill Industries
493 reviews
Sam's Club
1008 reviews
So let me trace this logically: you paid $39, completed intake, met a provider, got prescribed Wegovy. Then you asked a reasonable question about switching to an injectable — and suddenly a different provider says you don’t qualify, with no explanation for the contradiction. That’s not a medical judgment; that’s a broken handoff protocol. And multiple people reviewing your file but none answering the actual inconsistency? That’s systemic failure, not patient care. You’re right to call it false advertising. I’d demand a written explanation of why the first provider’s decision was overridden — and a refund if they can’t justify it. Don’t let confusion win.