Menu
ADVERTISIMENT
Home Retail Stores Walgreens Pharmacy staff inept

Walgreens review: Pharmacy staff inept

K
Author of the complaint
6:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

complaint is for the Milford Pennsylvania pharmacy.

I am scheduled for surgery tomorrow morning at 6 am - not local to the pharmacy, which is ironically 5 minutes from home. My surgeon sent in a prescription in the early afternoon to this location, for my convenience to not have to worry about it after the surgery tomorrow morning.

At 3:00pm I called to verify the prescription was received and waited on hold over 20 minutes, which not a single person picked up the call.

Tried calling again and the automated prompts told me they’re working on it and will call when it’s ready. Come 5:00pm I drove to the pharmacy and was told that they are waiting for a call back from my Dr because they don’t have the dosage he asked for.

Well, the Dr office has closed down at 5:00 so if I didn’t walk in I would have been waiting for nothing- which is the end result.

My wife and I have never- not exaggerating- never had a prescription filled at this location without repeated calls and trips during the 5 years we have lived here.

Never again Walgreens! I’ll drive 30 minutes out of my way from this day forward to another pharmacy.

ADVERTISIMENT

More Walgreens complaints & reviews

Walgreens - $3000. Sweepstakes
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - refuse to pay back
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - calling cards
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - employee relations
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - overcharging of advertised sale items
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

1460 complaints
231 resolved 1229 unresolved

Walgreens contacts

(added by reviewer)
Phone number
Address
200 Wilmot Rd, MS № 2002, Illinois United States
Website
Category
ADVERTISIMENT