Pharmacy
I would like to transfer all 18 monthly prescriptions to a different provider however I came across this post and I am doing my own research but would like to know if this is what your pharmacist's are doing to cancer patients? Please answer honestly!
Because of my brain disease & past cancer history, this answer is important! I know the laws and apparently either this pharmacist is uneducated or being a bully, both of which I do not want to do business with. Again… I am doing my own research so please, on your end, please be honest with the reason
Thank You in advance
Rebecca Hampshire [protected]
Desired outcome: The truth about this incident
A pharmacist should NOT be allowed to make a decision on how my mme is too much daily on a script! That is what the dr does and then it is creeped by insurance. If there is no insurance a phone call from or to the dr office can be a stipulation placed by a pharmacist however a patient waiting for much needed meds should not have to be screened by a pharmacist, until they go back to school for those extra letters, MD.
Flu shot
Arrived at my store at 8:30 am. As tv ad says, "just walk in". I did. The pharmacy directore refused to allow me to get my flu shote because "I didnt make an appointment". What?? I was the only one there at pharmacy, ready for my shot, no appointment. She made me wait until her 9:45 am patient, with appointment, didnt show, and agreed that I "could not get...
Read full complaintCovid-19 vaccine refused to serve
I was refused the vaccine. I was discriminated against. A couple of Middle Eastern young women had a horrible attitude being demeaning and condescending to me. I was just questioning why I should have fill up a form to get a vaccine. The young woman yelled at me being mean and condescending. Just turn around and walk away leaving me there. Another employee yelled at me too.
Read full complaint and 1 commentPharmacy
I have been a pharmacy customer for several years and I just changed to CVS. They never have my medication on time. They don't order it so I have to wait for the shipment to come in. This happened the last 4 months. Because it is a pain medication, they advise me that I cannot get a partial order or they will have to cancel it. I suffer from extreme pain from several illnesses including RA, Osteo-Arthritis, 2 recent hip & knee replacements, back problems, etc. The last 4 months my medication wasn't ordered and I was out of pills, so I had to wait 3 days after I was out for them to re-order. Another problem I had was that they told me my medication was ready to pick up and when I got there, they advised me that it was a day early and the woman told me they called my physician to see if it was ok to pick it up early. I would never have wanted this. Then my doctor thinks I am abusing them because I wanted to pick it up early when they were the ones that told me the medication was ready. There were 2 nice women that worked there but, with all the issues I had, nobody once apologized and even one said to me, "how can you not have any left?" How unbelievably nervy is that? Because I kept forgetting to tell my doctors to change my pharmacy, I had to keep having the same experience for 4 months of the last 5. So many bad experiences, I won't be getting my medications there and I won't be shopping at Walgreens anymore.
Desired outcome: None, I just wanted to express my feelings about Walgreens on Hempstead Tpke & Newbridge Road, in East Meadow NY
I am changing to another "out of my way" Walgreens just to get away from this pharmacy.
Poor patient pharmacy care
Hello, I am a RN who calls in medication for our nephrologist. I have been working to get a medication filled by Walgreens Pharmacy; 1101 McHenry Ave, Modesto, CA 95350. There was a medication called in for a pt 3 different times and the patient was informed on 3 separate occasions that it was not called in. A 4th attempt was made to speak with a...
Read full complaintPharmacy center
It doesn't matter what time of the day it is this is absolutely the worst pharmacy in my area. Slowest pharmacy I've ever been to kinda reminds you of going in a McDonald's drive thru line I will be changing my drop off place from now on.
App coupons never applying to my orders
I take the time to go on the app a d select specific coupons and purchase these items and at checkout they never get applied and when I've mentioned it to the store they say that they can't do anything about it to contact customer service . I shop usually everyday to every other day and every time I select app coupons and they never are automatically applied like there suppose to . Just tonight I should've had a total of $10 taken off my order with $15 in rewards cash applied to my acct and not either of these were applied and this is the first time I've emailed to let u know bc this is a lot of money I keep losing especially to continue to keep shopping at Walgreens when I can go shop elsewhere so I'm hoping you guys will fix this and give me back my money snd apply my rewards to my acct. my email address is [protected]@live.com & name is Shea Schlander & phone number associated with acct is [protected]
Desired outcome: My $10 refunded by email with a giftcard to use everywhere & my $15 cash rewards applied to my acct to use on a future purchase
Charged too much for item.
Bought 18 pack of beer. Coupon on item showed 3.00 off. When I paid for it, it was 3.00 more. The girl told me that item was off sale. They didn't remove the old tag. I told one of the men working their about this and he went over and tore it off. He then proceeded to tare a lot more tags off. The manager went back in the office and came out with a stack of...
Read full complaintRefusal to fill prescription
Went to Walgreens on Forbes Ave in Martinsburg, WV on Friday August 6 to get two prescriptions filled. Both prescriptions were electronically filed by my physician in Cumberland, Maryland on Thursday. The clerk stated the prescriptions had not been filled and that it would be at least an hour. I started to leave and the Physician in Charge called me back to...
Read full complaint and 1 commentpharmacy computer errors
i am sick and tired of all the issues with your corporate computer system
GET IT UPGRADED SO IT WORKS! I AM CONSTANLY RUNNING OUT OF MEDICATION because your stem cant work on anything
When this store was a Rite aid i had zero issues
the Federal government should investigate and shut down ALL Walgreens as fraudulent!
Pharmacist/manager
I am a prescribing doctor new to Carlsbad, NM 88220. I called in a prescription after hours for my own son and wife went to pick it up midday the next day. They claimed they received no message or prescription. So when she called me and told me, the assistant slipped back to the pharmacist and she yelled out "I just received that script". Well whatever...
Read full complaint and 1 commentMonthly Sweepstakes
I'm trying to enter the monthly $3, 000 cash Sweepstakes on-line. I've been trying to find where to enter. I can't find the ENTERY part of your Sweepstakes. Is your Sweepstakes a SCAM? I think it IS. I've been a Walgreens customer for many years !
Sincerely,
Mark O'Brien
150 Cedar Terrace
Natick, Massachusetts 01760
[protected]
Covid test pcr
On the 12th of July went to take a PCR covid test got and my compliant is that I never got the test result back and was unable to board my flight. I went back to the 2a Grandview Plazza Shopping Center Florissant Mo, 63033 and found out that my test was never put in the system and if I did not have the paper that they had giving me showing that I had taken...
Read full complaintOver charging and changing the price of the same medication to there needs.
I have been getting the same prescription for a few years at this pharmacy. I presented a Good Rx coupon for a lower price of $18.77. Months I received my medication at low cost $25.25 which should have been applied when gave them the coupon a month prior at $18.77. . Then I was charged twice the previous amount $46.95. I asked why and was told that Good...
Read full complaintGeneric porcine thyroid (Acella)
Walgreens keeps buying low quality generic porcine thyroid from Acella, even though it has been recalled numerous times in recent years.
Desired outcome: Buy quality medications from quality pharmaceutical companies.
Nicotine Gum mint flavor 160 count
Several of the gums were missing from the cards of gum. the spots were closed & empty. Paying $50 to just have empty spots is kinds bad marketing?
I have never had this happen before so I believe that somehow your workers are not doing their jobs in manufacturing this product! AT the store on 60th & Oklahoma Milw wi
Desired outcome: Make you aware of how angry & disappointed I am in Walgreens!
Neutrogena sunblock call-back by Johnson and Johnson.
Hi, On July 31/21 I returned 6 cans of Neutrogena sun block and asked for my money refunded as part of the Johnson and Johnson call-back. The Walgreens was the one at Town Center Drive in Eagan, MN. I didn't have a receipt, but who keeps receipts on sundries that were purchased over several of the last 12 months. The manager begrudgingly gave me a store...
Read full complaintPharmacy services and personnel
We have been having endless problems with our Walgreens Pharmacy on Putney Road, Brattleboro, VT, ever since the previous Rite Aid Pharmacy was taken over by Walgreens.
The pharmacy here is consistently inefficient, unhelpful, and poorly run. For instance, we receive phone messages telling us prescriptions are ready; then, when we drive 40 minutes to pick them up, the pharmacy does not have them ready, or tells us the medication is out of stock, or sometimes denies even having received the RX's from doctor or refill line -- all despite the fact we were called and told RX's were ready for pickup.
I don't understand why what was formerly an efficient and well-run Rite Aid pharmacy, where it was truly a pleasure to shop, has descended into the unpleasant and annoying mess it is today. The friendly, helpful, constant, and knowledgeable Rite Aid Pharmacy staff we dealt with for over 15 years was replaced almost overnight with an ever-changing suite of inexperienced and frazzled counter help, and pharmacists who seem wholly disinterested in whether or not your customers are happy. When we head out to the Walgreens Pharmacy, we never know whether our prescriptions will actually be available or not.
We have held back changing pharmacies because of the inconvenience of switching all our prescriptions over to a new pharmacy. However, the inconvenience of buying prescriptions at Walgreens is rapidly overtaking the inconvenience of changing.
These problems were present well before Covid appeared. There seems to be no one at our store to whom we can report these problems, or who is willing or has authority to do anything to correct them. These problems are not unique to us; everyone we know who is using Walgreens here reports the same trouble.
Does the Walgreens corporate office care about whether your customers are satisfied?
Desired outcome: Have competent pharmacy staff restored.
Pharmacy
Both girls working at the pharmacy in toms river are yelling and threatening a customer. They are both being so rude about picking up a prescription. Deciding when they can be filled or not. App says filled then the girls both said was to early. Making up excuses then hanging up the phone bot before saying [censored] you sir! Called back then they threatened me...
Read full complaintCovid testing
My name is Thomas Robinson. I got an appointment and was given a "rapid test" which was supposed to be complete within 24 to 36 hours. I drove in and was given a swab in a cellophane package. I completed the procedure and stuck the swab back into the package as directed. I called back after 24 hours and was advised to contact a company called PWN. They...
Read full complaint
I don't know why my comment wasn't approved!?
I have sympathy for you and all terrible Walgreen's Pharmacists and Assists who don't have Empathy!
Why they keep this job without a heart is unbelievable!
But if your mme is beyond extraordinary amounts and you die, they gonna blame the pharmacist.. soooooo yeah