Walgreens
reviews and complaints

I'm trying to enter the monthly $3, 000 cash Sweepstakes on-line. I've been trying to find where to enter. I can't find the ENTERY part of your Sweepstakes. Is your Sweepstakes a SCAM? I think it IS. I've been a Walgreens customer for many years !

Sincerely,
Mark O'Brien
150 Cedar Terrace
Natick, Massachusetts 01760

[protected]

Walgreens keeps buying low quality generic porcine thyroid from Acella, even though it has been recalled numerous times in recent years.

Several of the gums were missing from the cards of gum. the spots were closed & empty. Paying $50 to just have empty spots is kinds bad marketing?
I have never had this happen before so I believe that somehow your workers are not doing their jobs in manufacturing this product! AT the store on 60th & Oklahoma Milw wi

We have been having endless problems with our Walgreens Pharmacy on Putney Road, Brattleboro, VT, ever since the previous Rite Aid Pharmacy was taken over by Walgreens.

The pharmacy here is consistently inefficient, unhelpful, and poorly run. For instance, we receive phone messages telling us prescriptions are ready; then, when we drive 40 minutes to pick them up, the pharmacy does not have them ready, or tells us the medication is out of stock, or sometimes denies even having received the RX's from doctor or refill line -- all despite the fact we were called and told RX's were ready for pickup.

I don't understand why what was formerly an efficient and well-run Rite Aid pharmacy, where it was truly a pleasure to shop, has descended into the unpleasant and annoying mess it is today. The friendly, helpful, constant, and knowledgeable Rite Aid Pharmacy staff we dealt with for over 15 years was replaced almost overnight with an ever-changing suite of inexperienced and frazzled counter help, and pharmacists who seem wholly disinterested in whether or not your customers are happy. When we head out to the Walgreens Pharmacy, we never know whether our prescriptions will actually be available or not.

We have held back changing pharmacies because of the inconvenience of switching all our prescriptions over to a new pharmacy. However, the inconvenience of buying prescriptions at Walgreens is rapidly overtaking the inconvenience of changing.

These problems were present well before Covid appeared. There seems to be no one at our store to whom we can report these problems, or who is willing or has authority to do anything to correct them. These problems are not unique to us; everyone we know who is using Walgreens here reports the same trouble.

Does the Walgreens corporate office care about whether your customers are satisfied?

I go to the Walgreens at 30th and Mission in SF at least 2 to 3 times a week.
I've been there I have seen robbers run in and fill sacks full of Walgreen's items mostly in the Cosmetics.

They cuss at the the employees and today the thief said he had a knife and scared me and the other customers. Last Sunday I yelled at 2 of the robbers and told them "I see Cops get out of here!" They kept filling their bags.

I have experienced this 3 times in the past month.

Why doesn't Corporate invest in security guards? You had a guard for about a month or more. What happened? You have closed 17 stores in San Francisco. Don't you want to protect your employees and us customers. Or. Are you waiting to close another store.

Invest some money in protection for all of us.

My name: Mauryne Lees, 415.407.5138 or 415.282.5933, email.
[protected]@yahoo.com
This is a very serious matter.

Please call me. I need to speak to someone in corporate.

I am an 81 year old woman and we (us customers and your staff) are all in danger.

I have 13 medications at Walgreens. The lines are long, the prescriptions are out of stock, they substitute when the prescription says no substitutions, the staff is overworked, and it seems to never be the same person twice. I have received the wrong meds, Medications I have taken for 10 years are never in stock. I waited three weeks for test strips for my diabetes. They are going to inadvertently kill someone. Walgreens has traded patient care for profit. Today I could not get my insulin and the tech put me on hold and never got back to me. The tech also gave me the excuse I had to be on flex pens not vials of insulin and that I would have to pay $1500+ dollars out of pocket as Novolog is not covered. They make it up if they do not have answers. Walgreens is jeopardizing my health. Clean up your pharmacies!

I went to Walgreens pharmacy, on Magnolia and Vineland in North Hollywood, today July14th, 2021 at 7:53pm PST, I always refill my prescription at the same Walgreens. The 2, I guess, "assistant pharmacists" were very polite and helpful. Trying everything to help find my prescription. I have never seen this pharmacists Koushyar there before.

My Dr sent an escript to the pharmacy at 12:22pm. They kept calling the pharmacy to ensure they received it. My dr office thought it was strange as well that they were not answering the phone because that pharmacy normally answers the phone.

After the 2 other pharmacy techs could not find my prescription. The pharmacist Koushyar came to the window already irritated. He was so was combative and rude he would not even allow me to finish my sentence.

This is my medical treatment that I have to trust these individuals with I do not trust him at all. Not with my information or my actual pills. I had to raise my voice for him to stop screaming at me to let me finish the sentence.

My complaint with store #9679. I had a nasal spray was prescribed by my PCP for temporary use until I see an ENT specialist. I went to the store and I has picked up the prescription that made by my PCP. A month after I saw my ENT specialist and he has prescribed another (different) nasal spray to use as a treatment. I went to the store to pick up the specialist prescription then I got the spry from the pharmacist and went back home when I opened the bag I found the spray that prescribed by my PCP which I do not need it anymore. I called the store and asked the pharmacist, do I have a spry prescribed from the ENT Doctor, she said yes but the authorization is not ready yet, I told her check again because the authorization was issued the same day I was at the ENT office, she said oo sorry yes I have it ready and the spray will be ready in 10 mins .I told her how about the spray that I just picked up 5 mins she said we are sorry we can not return it back . I need to get my spray that prescribed by the ENT Doctor and return the spray that I ALREADY HAD from the PCP . Thanks