United States - 60015
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I found several dozen maggots in a spice bottle of onion flakes made by this company. I purchased it in...
where do you end this sweepsteaks. I don't see anywhere to ender..
I have been going to websites that only give me complaints.
I think for all the effort i made to end this contest, I should get a m$50.00 gift card.
14503 Iberia circle
chantilly, va, 20151
I purchased a phone card from Walgreens in 2008 and did not use all my minutes within the 24 months, which I will take blame for. BUT, this card was used exclusively to fax documents to long distance numbers. So, I went and bought another phone card in 2010, with only 150 minutes($10.00). I had used this card exclusively to fax also. Yesterday I could not get a fax to go through, so I eventually called customer service, who is telling me that the card is not made for faxing!?!? How can this be that a calling card I have used numerous times is no longer valid for faxing? It had always worked before! And customer service argued with me and talked over me as I was trying to explain that I have used this card only for faxing in the past. HORRIBLE customer service, and you product sucks. I know it is the card, because I can fax locally and make phone calls with the card, as I have tried both. I even had another person try to use the calling card from their location and fax, but it would not go through for them either.
I sent Walgreens mail service some Rxs and they were supposed to be $15 each for 90 day supply. They were all to be generic as noted on the Rxs by my doctor. The problem is that one generic is no longer available and Walgreens sent a brand name and billed me $102. They did not notify me of the super charges. I know what they did is legal but is not very consumer friendly. They will not take back the Rx. And their phone and email service is handled by a lot of automation and people that know nothing and are no help whatsoever.
On December 6, 2010, I received four paper prescriptions from my doctor and proceeded to drop them off at the Walgreens at Thompson and Emerson in Indianapolis. I had the technician verify that all prescriptions were in stock. I was told there would be about an hour wait for these prescriptions. I returned home and received a call from ERIN KRUEGER, pharmacy manager at this store. She told me that since I had this particular prescriptions filled previously on November 15, 2010, that insurance had denied them, and she could not fill them until December 13, 2010. This was not a refill, these were valid paper prescriptions dated for December 6, 2010. I immediately phoned my insurance company, Anthem, and discovered that my prescriptions were cleared for payment and for filling! ERIN KRUEGER LIED to me about insurance denying the prescriptions! ERIN KRUEGER also lied to my insurance company regarding my prescriptions. Anthem has documented records of them calling ERIN KRUEGER and her saying that it was "Walgreens policy" not to fill these prescriptions any more than two days early. This was proven to be untrue. As it turns out, it was ERIN KRUEGER's policy not to fill these prescriptions. It is NOT Walgreens policy, nor did my insurance deny these prescriptions. ERIN KRUEGER was hiding behind these lies as justification for her own mistake (as further admitted to Marcell Naddas, a Walgreens district manager). ERIN KRUEGER admitted to Mr. Naddas that she had, in fact, made a mistake, as Mr. Naddas admitted to me "that they had certainly dropped the ball". Please contact me if you have had the same issues regarding a prescription that you have had trouble being filled earlier than the previous month (either a refill or a paper prescription, I had paper prescriptions dated for the day I dropped them off, this was NOT even a refill!) and if anyone from this pharmacy refusing to fill the prescription no more than two days early and LYING about it! My insurance policy allows me to have ANY prescription filled or refilled two weeks into the current prescription. I received an apology letter from both ERIN KRUEGER and the district office in Carmel, but I am wanting to make sure that ERIN KRUERGER does not LIE to anyone else. In the apology letter, ERIN KRUEGER admits, now, that it was her "personal judgment" not to fill the prescriptions, instead of originally saying that, which I would have understood, and gladly taken my prescriptions elsewhere (which I had to do anyway), ERIN KRUEGER decided to lie! A manager of a pharmacy! I could not believe it! While it may be ERIN KRUEGER's right as a pharmacist to deny a prescription, I am sure that if she was truly comfortable with denying someone a prescription, she would not feel the need to LIE to customers and hide behind bogus policies, or telling customers of all things, their insurance denied payment! Unbelievable, this woman is a manager! Bottom line was for me, ERIN KRUEGER lied, first saying my insurance denied it, and second that it was "Walgreens policy" (to both me and Anthem), when all along it was simply her choice not to fill them! Once ERIN KRUEGER called me and told me that insurance denied the prescriptions, I had to return to the store, (at this point, I said to ERIN KRUEGER, "you should not tell someone that their insurance denied prescriptions, when it is NOT TRUE", to which she replied "that is not what is said, I said it was Walgreens policy", and I said, "No you did not", and again, she said, "yes I did", finally (rather than argue with her like a two-year old), I said, "you need to back my prescriptions out of the system and return them to me" (as instructed by Anthem, as they had already cleared for payment and filling). The paper prescriptions were returned to me by ERIN KRUEGER and I did have the prescriptions filled with no problem at another pharmacy. I would imagine that the other pharmacy does not employ liars! In the end, it did end up taking me around four hours from the time ERIN KRUEGER originally called me to get my filled prescriptions in hand. What a waste of my time!
Today I left my insurance card with my prescription to be filled at walgreens. I never received my insurance card back. Not a big deal, except it had my full name and my date of birth on it!!! Then when I asked them about it they tried to tell me that they never received it. Are you kidding me??? And the best they could do is say that they could not find it. They never even said they were sorry. Beware!!!
Very poor service from the Pharmacy dept. as of late. Other people I know are saying the same things about Walgreens. When I see a decline in service from companies it usually means that management has gone down hill and they are desperate, and translates into a drop into the stock price, which means a stock shorting opportunity.
Walgreens shows their sale prices on the shelf. But when you get the register, they charge you a higher price. You have to watch them like a hawk and tell them they overcharged you. The clerks don't care that they overcharged you and they never apologize for it. Then you have to stand there and wait while the clerk looks for the coupon so that that she can ring up the correct price. I wonder how much money Walgreens makes on its unsuspecting consumers who think they are buying something for the advertised sales price and then get charged the full price. What a ripoff.
When I had been sick, the doctor prescribed a medication for me that I would take. I went to Walgreens and ordered the medication. I had been prescribed to this drug before and knew how long it would be before it was ready. When I arrived back at Walgreens, the pharmacist handed me the bottle of medication. I paid and returned home. When I opened the bottle, the, the medication was a powder. I knew this wasn't correct from my past experiences with this drug. It was supposed to be a liquid. I returned to Walgreens and requested to speak to the manager. I showed him the bottle of powder and told him that it was not correct. As a result, they made me a second bottle of the medicine. This time, it was as it was should be.
Unable to receive my medications timely. Asked worker if she could call another Walgreens to find if they have the medications. She told me to call them myself.
walgreens along with many other business over a money amount if u fill out a survey.This is on the receipt, i...
Two Walgreens stores in Baytown TX are at fault, one refused to accept Military Tri Care Insurance, obious discrimination against veterans, rude, arrigant towards veterans, the second store, accepted the Military insurance for 90 day supply of med, but cheated the veteran by only putting 30 day supply in the large bottle, then repeately refused to correct the shortage, thus increasing their profits, to the detriment of the veterans health problems.
Three days later, after filing a complaint against the store, with Military Tri Care, the store reluctantly corrected the amount, but acted arrigant, rude, an indifferant, " its not a big deal " was what they told the veteran, TWICE, , a serious attutude problem, uncareing about the health problem of the veteran.
I know that the job market is low.. And yes I probably shouldn't be writing this.. However, I can not help the fact that the store managers of Walgreens do not get any compensations for putting in more time worked.. Yes I know we get the bonus once a year.. However, the company changed the fiscal year on us, so we all lost 2 months of bonus.. How does that work? We as store managers manage the store and pharmacy.. We are over all the pharmacist.. Now if the salaried pharmacist works more then 40 hours they get there "B Pay" overtime.. no questions asked.. If the store manager works 60-70 hours a weeks and asks for an extra day off.. Your pulling teeth.. We as store managers are the ones on the front line making this company money.. For the month of December..IN our district our Dm forced us all to work 29 days of December...What kind of company lets the DMs make up there own rules like that... I don't know I guess I'm just bitter in the fact the Dm doesn't have the decency to even give a "Sincere Thank YOU".. All he is worried about his million dollar house he just bought, that nobody in his district even gives a crap about.. yuuuuu.. Oh well I guess it could be worse..
I go to Walgreens at the very least, 5 times a week. I go to the same Walgreens because the staff i...
Absolute joke. Dealing with Walgreens mail order service has been a nightmare. Sent prescription and...
You people had an ad in the paper about an item like Tylenol Arthritis. The ad read that if you bought...
I noticed that Walgreens gave my mother a 30 day supply of Metoprolol ER Succinate 500 mg tablets, but...
I was given a hep A vaccine for a child twice, and both times had to return some distance from the drug store...
I purchased an international calling card for an upcoming trip. The instructions on the card state that you need to call a 1-800 number to set up the card prior to your international travel. I called the number and was told that the card was no valid in the country I was traveling to. No where on the card does it state all of the locations where it is valid, so there is no way to know until you purchase it, scratch off for the pin #, call in the # & get the info. Now that I've found out it's not valid, I of course asked if it was returnable, since I can't use it. The answer was "no". Sounds like a scam to me & I'm out $25. Very disapointed in this product & in Walgreens for their calling card.
The employees here are rude and i was told by a former employee of this store that she was harrassed to the point of quitting her job i have shopped in this store and had some of the worst experiences i have ever had in this store then i have ever had in an walgreens. I am very close to many employees in this store and have never ever heard of so much harrassment being gone in not just with the recent employee but many have quit due to certain woman and there awful remarks. One in specific i am not sure her name she is a short woman with curly hair and glasses i have heard some of the worst comments about other employees come out of this woman's mouth i do not think that women like this should be working with other people in what should be a pleasant work environment. I have also been told that even when brought to managements attention nothing has been resolved. This being a major point to to my problems here i would try and report my issue within the store to the upper authority but just assumed i would be wasting my time considering the employees don't even get there issues resolved. I think that something needs to be resolved in this location very soon or they may not have too many customers left before long.