Walgreens

I have 13 medications at Walgreens. The lines are long, the prescriptions are out of stock, they substitute when the prescription says no substitutions, the staff is overworked, and it seems to never be the same person twice. I have received the wrong meds, Medications I have taken for 10 years are never in stock. I waited three weeks for test strips for my diabetes. They are going to inadvertently kill someone. Walgreens has traded patient care for profit. Today I could not get my insulin and the tech put me on hold and never got back to me. The tech also gave me the excuse I had to be on flex pens not vials of insulin and that I would have to pay $1500+ dollars out of pocket as Novolog is not covered. They make it up if they do not have answers. Walgreens is jeopardizing my health. Clean up your pharmacies!

I went to Walgreens pharmacy, on Magnolia and Vineland in North Hollywood, today July14th, 2021 at 7:53pm PST, I always refill my prescription at the same Walgreens. The 2, I guess, "assistant pharmacists" were very polite and helpful. Trying everything to help find my prescription. I have never seen this pharmacists Koushyar there before.

My Dr sent an escript to the pharmacy at 12:22pm. They kept calling the pharmacy to ensure they received it. My dr office thought it was strange as well that they were not answering the phone because that pharmacy normally answers the phone.

After the 2 other pharmacy techs could not find my prescription. The pharmacist Koushyar came to the window already irritated. He was so was combative and rude he would not even allow me to finish my sentence.

This is my medical treatment that I have to trust these individuals with I do not trust him at all. Not with my information or my actual pills. I had to raise my voice for him to stop screaming at me to let me finish the sentence.

My complaint with store #9679. I had a nasal spray was prescribed by my PCP for temporary use until I see an ENT specialist. I went to the store and I has picked up the prescription that made by my PCP. A month after I saw my ENT specialist and he has prescribed another (different) nasal spray to use as a treatment. I went to the store to pick up the specialist prescription then I got the spry from the pharmacist and went back home when I opened the bag I found the spray that prescribed by my PCP which I do not need it anymore. I called the store and asked the pharmacist, do I have a spry prescribed from the ENT Doctor, she said yes but the authorization is not ready yet, I told her check again because the authorization was issued the same day I was at the ENT office, she said oo sorry yes I have it ready and the spray will be ready in 10 mins .I told her how about the spray that I just picked up 5 mins she said we are sorry we can not return it back . I need to get my spray that prescribed by the ENT Doctor and return the spray that I ALREADY HAD from the PCP . Thanks

We used to receive the prescriptions requests as an ERX, but now majority come in as a Fax. Have called the Desoto branch several times, but still receiving the faxes. They claim walgreens has entered the doctor several times in their system, and the box that says the Dr is an e prescriber is not checked and is greyed out, so the local pharmacy cannot change it. Since I do receive a erx sometimes, I know if they pick the correct one we will receive them faster. THey reluctantly said they will open a ticket with their IT department, but cannot say that will work.
In the interest of taking care of the patient, I would hope this is resolved quickly

I have received the wrong medication. When I called about it they hung up the phone

Hi, My Name is Edward C Brown, Known to most Walgreens Store Managers as CHRIS BROWN the Guy that does Pictures, I am an Artist and I draw pictures, Most of My Customers I draw for send Me Pictures from Their Instagram and or Social Media to draw for Them, I've been drawing and using Walgreens for over 20 Years and Was Exited to See One in My Own Neighborhood.
From the Start it was No Problems, Then When I went to pick them up, The Store Manager told Me "I'm not printing anymore pictures for You, because There are minors printing them. I called Him and apologized as I thought They were just pressing buttons and not seeing the pics and going forward I will try to be better, Last Saturday He made me feel as if I'm some type of weirdo, He asked Me if I know The People in the photos, I said Yes, I can show You, He said No, I'm not printing them, It was an online order that i had to draw by Sunday, I called the line and put in a complaint. I lost a lot of equity and had to go to another Walgreens on Monday. He is of West Indian Descent, He seems to belittle Me in front of Workers as if I'm some type of pervert, I have NEVER had this response from no other Walgreens but this One and This is the one closest to where I live Store #[protected] Hyde Park Ave Attached are some of My work to give You an Idea of what He is for some reason Angry with Me about, I don't want the Brother to lose His Job, but I don't want to be looked down on as a Creep, Which Seems to Me to be His Agenda

On May 16, 2021 I received a receipt that Walgreens. Com received my prescriptions. There were 3 and I had to reorder and pick-up 2 from Walgreens.
On June 18, 2021 I ordered 2 and received a receipt. They do not show on the website. I called twice. Once I was transferred to a non answering number. 2nd time I was told Walgreens.com had to receive the original prescription from the neighborhood Walgreens. E-mailed [protected]@walgreens.com( no reply yet. I have used Walgreens mail order for many years with no problems.
They send Received receipt but NOTHING about canceling!

On more than one occasion the app said my prescription was ready. I get to the pharmacy and they say "I don't have anything for you" and they give me a partial refill because it shows it was filled when I ordered the refill. I haven't picked it up yet! They don't understand their own system and they are astoundingly incompetent and I'm tired of being told my medication is ready when it's not. Sometimes they send it to another store when it should stay where it is and I have to drive 70 miles to get my medicine. This is obnoxious, unnecessary, and unacceptable. For this company'a motto to be "happy and healthy" I assure you I am neither because of the idiocy of the staff

I have been using Walgreens for over 15 years. And the pharmacists leaves at least 2 hours early multiple times a week! I fill 20 different medications through Walgreens and I have been 3 times this week and every time they have closed at least 2 hours early! This is ridiculous and I have important medications and basically holding my medications hostage! You need to CHANGE THE PUBLIC HOURS IF YOU CANT GET A PHARMACY TO STAY TILL NORMAL BUSINESS HOURS! People don't have hours and hours to waste because employees are too lazy to stay at work! The pharmacy that has closed 1-2 hours early is Walgreens on Bob Wallace and Triana Blvd, Huntsville, AL 35805. I will continue to make complaints until you fix the problem! They will soon be putting my medications back because I have not picked them up and I cannot pick them up if the pharmacy won't stay open!

I was in store #4116 and asked the gentleman at the counter if he had anymore arm & hammer pre wash. He didn't even call or have someone look and immediately told me no. Then I preceded with my purchase of vitamins and was told they were not the ones for the buy 1 get one free. There are absolutely no ad tags in the store along with flyers. You don't know what is on sale or not. This store has gone done hill ever since the management change. Last time shopping here.