Walgreens

NORCO 7.5mg, I did not count my medication until the day after I got my prescription filled but I was supposed to recieve a supply of 90 and 30 were missing. I know your procedures and I am sure it will be denied but I am trying to find out why they were short. There was a delay on having them filled because they were out of stock...not sure why the bottle says I had them filled 11/21/2021...I was told the truck did not arrive until Monday November 22 2021 and I received a text from Walgreens at 9:27 am saying g my prescription was ready.Making a police report is useless until I know if there was a mistake. I would like to know if the store count was correct on November 22nd 2021. That is a large amount to mistake. Still upset that I was told different stories everytime I called..yet my bottle says they were filled 11/21/2021...and I had to come to the store to ensure that I would be one of the lucky ones to get mine filled since they were telling me they only had one bottle coming in on the truck and several orders that would not get filled due to shortage! I have read that this has happened to several Walgreens customers all over. I am not sure how to correct the situation.

I had when into your Walgreens on Sanderson & Stetson in Hemet, Ca last
night to buy some milk, Trix mix and two pack of gum and some hair mousse.
And I was paying for the milk, Trix mix and gum with mind EBT card so after
Sandra the cashier had ran up all mind stuff she told me that I had a balance
of $6.80 when mind hair mousse was only $3.99 before taxed so then I told
Sandra that could be right because the hair mousse was maker on the shelf for $3.99 and Sandra just didn't steam to care and that I own $6.80 so then I had Sandra to just go ahead and take off the mousse because I didn't want it. So then Sandra gave me Attitude and told me that she just can't take off the hair mousse then she did finally call somebody over to void out mind whole order. So then Sandra re ring up mind Milk, Trix and two pack of gums so here I again go to pay her using mind EBT card and Sandra telling
that I have a have to pay her out of mind pocket $2.47 when everything that I had brought I should of been able to pay for it using mind EBT card. So then I ask Sandra what isn't cover and she could tell me. So then I told Sandra to just forget it and I walk out of the store. So then I had figure it out that so some reason your systems isn't letting me pay for mind milk with mind EBT card and how could be when I can go to the grocery store and buy milk with mind EBT card. SO there shouldn't be any reason why I can't buy milk at your store with EBT card. And there was no reason for Sandra to give me Attitude. That I will not shop at this Walgreens again.

Last several times requesting refills. This past time is 11/24/21 and 11/26/21.
Received text indicating they were ready. Went to pharmacy but they were still being processed. Decided to come back later. Called Walgreen's, was told they were ready, went back to pharmacy only to be told not ready yet. Was told to come back in 45 minutes. Decided to come back on Friday 11/26 because of Thanksgiving (I was out of the one prescription by then) only to be told again not ready but that they would have them ready in 15 minutes.
So why weren't they ready by Friday when they were supposedly working on them on Wednesday? Why aren't they ready when a text/phone call is received?
This has caused several delays in me taking my medications.

11/23/2001
I am a transgender female. On at least 3 occasions within the last 90 days I have been repeatedly been harassed, defamed and humiliated by a certain employee. I don't know her last name but her first name is Maura. She works in the pharmacy at the Riverton WY location. That is about all I am prepared to divulge at this point until I can consult further with counsel. However; it is my sincere intent to file a lawsuit against Walgreens to ensure that this type of discrimination does not happen to other transgender persons.
Brenda Skjoldal
402 N 14th St E Riverton WY 82501
Email: [protected]@gmail.com
[protected]

We are a Specialist Doctor Office. We occasionally need to talk with a pharmacist regarding our patients' Prescriptions. After doiung a hold count down, the Pharmacist says "Walgreens Pharmacy" then puts thew caller on hold, repeatedly. This means he is refusing to talk to Doctors. This wastes our time. He is not doing his job and our patients are suffering for it.

My office Manager Phone Number is [protected]. I am the Office Manager, Al Nickel, for Dr. Bonnie Nickel.

My complaint is about two items I have tried to buy using the Walgreens app prices. Three 12 packs of Dr Pepper for $9.99 and three bottles of Walgreens makeup remover $3.29 each- buy two get one free. I've tried shopping at two Walgreens using the app prices and have been told today by the cashier at one store, ( who was very rude) those prices are for online ordering, which I find rediculous, why would you order Dr Pepper on line? or the stores just don't honor the app prices. Seems like it's very poor system to offer a sale on the app and then deny it in the store. This has happened several times.
Would appreciate an explanation about this problem.

Walgreens on Lake Street, Lake Charles, LA has become the most unreliable and has sunny to a new low of pharmaceutical service.

I've learned to not dare call the pharmacy unless an emergency. Call wait times are usually a 25 minute or longer hold.

Walgreens touts it's app to track my prescription status, but it rarely agrees with the actual status which means a dreaded phone call.

It takes 2 or 3 days longer than it should to get a prescription filled.

Wait on average of 20 to 30 minutes in the drive through window.

Waited 15 minutes in drive through only to discover the window closed due to a power outage when the interior lights were clearly on.

I changed from my local family owned pharmacy because my insurance plan forced me. What a terrible decision.

You guys need to get your act together!

I need to travel to Asia for business and I am required to provide a digital proof of vaccination via a download to my mobile phone using app such as smarthealth card or common vac. Most countries are not accepting a CDC hard copy card ( or the jpeg image of it as ' the solution ' available by Walgrens ! ). It look like Walgrens has no IT capability to provide me with a digital vaccination record along with QR code ? Walmart and CVS whom both can provide ! Why is Walgrens unable to provide ? If I had to pay for being able to get a digital record download that would be fine. But just not providing it is a lousy situation. I made a big mistake getting vaccinated at Walgrens !

we live in pocahontas co wv our pharmacy never has the meds we wait weeks for med that we need to keep healthy i am very dissapointed in walgreens i have lived in nc an dwe used walgreens with no problem here we call in refills and either we have to wait for meds to come in or they flat out dont feel them until u call back a couple of times we depend on our diabeties meds and cant get them they never send faxes to our drs like they say

Long line. Never has my medication ready even after doctor approval and at the time they say it will be ready (so I have to wait). No one EVER answers the phone (only once in five years, probably 20 calls. I was cut off the one call that went through.). No prescriptions are organized, they are just in bins all over the floor and they have to dig through all of them to find the right one. Today will be my last day of using Walgreens.

I purchased prescription that my veterinarian for pet called into them for a recent heart issue diagnosis in Aug 2021. The cost for 90 days was $176.75. I was shocked . Because I needed them I paid and called with a complaint. Never a return call. The dog companies on internet for prescription range from $25. 00 to $45.00.
Just reordered from the vet office and they mailed to me for a total cost of $26.26.
Walgreens will NEVER get my business again!

I got a receipt from Walgreens that had a QR code for a $3000 sweepstakes. When I scanned the code it said I had already submitted with the code even though I've never done so.
I think there must be something wrong with the system because there was no opportunity for anyone to take my code. I know a sweepstakes is not that big of a deal but it was very disappointing to lose the opportunity.

Made 2 calls today spent on hold for almost an hour, requesting my symbicort of which I had requested the day before on the automated line and that was not working correctly because nothing was showing to be ordered which brings me to today's order 11/17/21, was hung up on and called again requesting to speak to supervisor there and she was equally unhelpful, supervisor stated she was next to the person whom I was supposedly yelling at? I find neither to be accurate and I believe the SUPERVISOR Is using her position to delay my request for a sooner timeframe to issue my medication, I have been with Walgreens for sometime now and have never been told it will take 2 to 3 days to get my prescription filled. It has always been the next day, I am for certain I could have gone to another Walgreens but that alternative was not given to me, so you see where there's something not right with this situation. I will be looking for another pharmacy to get adequate help and not people using their positions to delay it because you don't like how I was speaking to your assistant. Keep personal feelings out of this….

2094 US Highway 90 in Lake City, Florida -- 06263 (store number) :

I went to purchase perfume at this store today (11/16/21) and was told by a lady that they do not have the keys to the cabinets in which the perfumes are locked into... and upon inquiry, she stated that they have not had keys for weeks and that she did not know what else to do as she had tried herself many times.

I avoid walmart and come to you instead... but... how is this possible... and it has not been just a one day thing... she said for weeks that cabinet has a lost/stolen? key ...

thanks...

I received an email that my test strips could be picked up on Nov15 and when I went to pick them up the Pharmacy Tech said they could not be picked up and they were waiting for Medicare. I however received an email tell me to pick the up Nov 15 after twelve. The pharmacy tech told be I was not telling the truth. If some one wants to see the email I would be happy to forward it to
them.

My wife also called to schedule an appointment to get the covid booster and was told she would be directed to Beach Park, we live in libertyvile. The
pharmacy tech to me my wife was Lying not what I expected.

Ken Thunholm [protected]