Former Manager and worker
Hello My Name is Shlaya Stewart i am a former worker for Walgreens
Location 2739 Delaware Ave Kenmore New York .. When i was employed i end up getting transferred to another location I'm Very Well Know at the location, I've gotten a few phones calls and and Voicemails about me being not being employed at Walgreens overheard AMY WARGULA AND KATIE YUNG that I've spit & put hands on a customer and that not true at all . I've reached out to corporate on my behalf I've spoken to my lawyer and and and yes i do have a case going I've already let it be known that KATIE YUNG & AMY WARGULA were racist they are against me as a black young women and that sad i don't recommend any African American person to work at this location i don't think it would be safe, KATIE YUNG & AMY WARGULA they are Discriminating my name, my character, me as a human . if anybody as any questions or concerns please Email me at [protected]@aol.com
I came in the store buy some bacon and cigarettes
October [protected] wehrli rd napervillie illinois the time was 1pm to 1:20 pm ben was at the cashier station I ask for some newports he ask for id I pull my id out and I was with my son he said you cant get the cigararettes I said I show my id so any way he was scanning my self then at the end I was using my ebt card it would not go thur so he call lisa...
Read full complaintPharmacy
I'm deaf was having a anxiety attack, the pharmacy denied writing down what I needed to hear and denied my anxiety medication after calling the police nothing was done! This is discrimination! I'm on disability and the Clinton Walgreens pharmacy discriminated against me! I was emotion, pissed, sad embarrassed all at once! It was obvious that I needed the medication and the refused because I was upset! Very upset, I'm deaf read lips they had no intention of helping me understand what they were saying to me which escalated my anxiety!
Desired outcome: Lawsuit
Prescriptions
I am very sick and my doctor wanted me to start certain prescriptions yesterday, to keep me out of the hospital, my oxygen is very low. They are a nebulizer, Methylpredisolone, Fluticosone/solon Disk and Levofloxacin. Prescriptions were not filled yesterday, and wont be filled today. They supposedly will be ready tomorrow. Why do I have to wait so long for my medications. This is unacceptable.
Read full complaintTerrible pharmacy due to Walgreens corporation policies
I have never had as many problems with a pharmacy as I have with Walgreens in New Milford, CT. The Walgreens corporation is to blame not most of the pharmacy staff who work hard. The phones are not answered and the messages from the recorded machine are incorrect. The pharmacy area is not cleaned--at all. When this place was a Rite Aide the floors were shiny and cleaned each night. Now it is a mess and the floor is clearly never cleaned. II have looked at the same stains in the same places for months and now there is dirt, cobwebs and dust piling up.(This would cost money and all that matters is money for the corporation.)
It is clear that the employees are not treated well and are overworked. Customers are subjected to not receiving needed prescriptions in within a reasonable amount of time. This is just dangerous for the health of people who shop here. IT is a totally different place since the Rite Aid was bought out and there has been nothing but stress and tension while trying to get basic prescriptions filled. This place has turned me off of all Walgreens and I will avoid them and shop at their competitors. Corporate and district managers care more about defeating staff and customers than anything else. It is corporate greed here first and foremost and it is obvious.
Phone Systems
There are several pharmacies in the Denver/Aurora area that have phone system problems, and it has been going on for over 6 months. Basically, you will call the Walgreens, choose the pharmacy option, and start waiting in line. These lines can be, and often are, upwards of 40 minute wait times. Please note, I am by no means complaining about the wait times themselves; I understand that all pharmacies are over burdened right now. When you move to first in line, it will often switch to a different music. Then, usually after an additional few minutes, it will start ringing. It will continuing ringing for a solid 2 minutes, only to suddenly hang up on you. It is infuriating when it happens several times in a row. I have literally spent the better part of 2 and a half hours just trying to get connected to a pharmacy because their phone systems are broken, and they clearly don't have any intention of fixing it.
The pharmacists and their staff always, always, always blame it on corporate. Well then why isn't corporate doing something about it? Why aren't they reaching out to corporate demanding it be fixed for the good of their patients? They have had over half a year to address it. It almost seems they don't care about patients who are trying to reach pharmacists to make sure their mandatory, life changing, life saving medication is in stock. Wow.
An alternative explanation is the pharmacists are just letting it ring off the hook until it hangs up on the patient, but that is even worse. Though I view that as doubtful, since it has happened so many times at several locations.
It is not hard to imagine a slew of situations that likely have already occurred that caused detriment to patients health due to this. I personally have experienced just that when they closed after waiting on the phone so long for an antibiotic that I needed.
Please fix this. Please fix this soon, and don't use the excuse that if someone is having a medical emergency, they should call 911. If someone can't get their medication or reach a pharmacy with questions on it (for instance if they can't afford a teladoc or their doctor is already closed), you will be at least partially responsible for their harm. This is not just a matter of convenience, this is a matter of safety.
Desired outcome: Please, just fix the phone system before it gravely harms someone
Pharmacy
Hi I have been a customer for over 10 years, and the pharmacy is definitely struggling, you can't call in cause they don't answer., been trying for a week, drive thru is closed due to no staffing, so I come in the store and there is literally 15 people in line in front of me. This is the 2nd time I've had to come grab a script., There extremely rude and understaffed and overworked. Please help this pharmacy out! I am leaving this pharmacy forever.
Desired outcome: Get some help in store
Covid vaccination
6:30 pm Walgreens 3381 Poplar Ave, in Memphis, TN 38111
Waited half an hour, when there were no customers in line, then had a very RUDE young male administer the shot... Won't return!
Moving my scrips to a neighborhood pharmacy, where service still means something!
Service, the absolute worst sense you took over the store on 6A in south yarmuth
They loose scripts that are sent in by the doctors or or a script is called in at 8:30 A.M. and not ready at 5:00 P.M. Long waiting lines of over an hour and told to come back in two hrs. Scripts that Dr. as stated do not change to ganeric. A lot of customers are talking in line saying they are going some where else!
Steve LeBaron
Desired outcome: Bring back Staff that was Rite Aid, At least they knew how to run the store right
Pharmacist
Yesterday, I went the the Walgreens I have gone to for over 6 months for my Buprenorphine. The DOCTOR made a mistake and I waited 3 hours for her to correct it and it turns out she was out sick. But the entire Pharmacy was aware of the problem. It was finally remedied today at 10:00 am. However, they said they had to order it after they have been filling this scrip for 6 months and aware it is refilled every month. They said today they had to order it after knowing what I went through yesterday, they did not order it.
I was very perturbed at the Pharmacist(Sonali) who was very condescending and said they don't ordinarily carry it. But yet they know I fill my scrip there every month. I am suffering from withdrawals and need now to go to emergency and will seek damages from . This person is not competent to be a pharmacist and obviously not aware of the withdrawals cause by opioid withdrawal. Chastity was very helpful. Now your incompetent pharmacist is saying she will not fill and more scrips. This is not the first time I have had a problem there, I have had one with mary as well. I will see you in civil court
Desired outcome: Walgreens to pay damages.
slow and unable to do minor task
having problems getting prescription. tried to get a persecution at at 1158am. they said they were short handed. By 4 :30 they still didn't have it done. they actually had all day to get our one prescription done. no they couldn't
IDT Walgreens International Phone Card
I paid $25 and the access code wouldn't word. I dialed multiple times with no success. The phone rang once and then the call ended. When I tried calling again the amount on the card was reduced with no speaking time.
This is a scam. Judging by all the other comments, this is a recurring issue. Shame on Walgreens for continuing to sell this.
Desired outcome: full refund
Pharmacy
Made a 1:45pm appt for Covid booster online at 7755 N DURANGO DR, LAS VEGAS, NV 89131. I work and this was during my hour lunch. I arrived at the store about 10 minutes early. There was a line of people just to check in. While there seemed to be plenty of staff, only one person, who was scattered/distracted was checking people in. You then were given a form to fill out, why couldn't this be done online? and then wait to actually get the shot. After waiting in line until 2:05 to check in, I gave my covid card to miss scatterbrain who then proceeded to pretty much ignore me and start discussing the weekend shift schedules with 5 other pharmacy employees. Yes 5 I counted them. All standing around crabbing about their schedules. I hadn't even gotten signed in yet let and would still have to wait to get the shot and the guy giving the shots was one of the five standing around complaining with the others. I requested my covid card back and left. Worst customer service ever. I am sorry I even went here. Won't make that mistake again. I have zero confidence that your severely distracted employees wouldn't screw up and give the wrong shot.
Pharmacy
The pharmacy at the store that is in Helena Rd., Pelham, AL. Is the worst Pharmacy I've ever seen, the cashier or pharmacy tech has an attitude not caring and take your business somewhere because you're bothering me. Walgreen has a policy of 30 minutes and your prescriptions ready I have waited 36 hours for my prescription. I waited 20 minutes in the drive-through for the cashier to tell me it was too late to fill my My pain medication to come back tomorrow.
I have called the one 800 number and I've never gotten a phone call back. I guess Walgreens does not care about your business
Desired outcome: Human decency
Covid Vaccine
I made an online appointment at store number 5969 to get my Covid Pfizer booster, as I am 61 years old and a teacher. I got a confirmation email and downloaded the form that I was sent. After noticing that part of the form needed to be filled in by a doctor, I called and spoke with a pharmacist or a pharmacy technician at the store and asked what I need to do. I very clearly explained that I had the form, and just wanted to know if I needed to have my PCP complete it. I was told I didn't need to have any paperwork, other than my vaccine card and ID. I arrived 20 minutes early, waited in line 30 minutes, then was told that it would be an hour wait and that I needed the original form I had asked about. I want to know why I received the wrong information and why I bothered making an appointment, if the time of the appointment wasn't going to be honored.
pharmacy southington
twice my wife was told they are busy and tired and nasty to her. so she switched to CVS
Walgreens Customers
I don't necessarily have a problem with Walgreens itself, but I feel like the location on Springfield and Mattis in Champaign, IL needs a security guard or a manager needs to do something about people hanging outside the store and harassing you for money. I've gone to this particular Walgreens several times but it never fails. I am always stopped by someone asking for money. Yesterday I was at the store and I was not only stopped outside the store when I came in and left, but the man found me in the store and continued to bug me and ask for money. I felt very scared and uncomfortable while shopping there. This happens too often and now I may never go again. As a woman I don't appreciate this and it's unacceptable! I know it's not Walgreens, but it's their clientele and they need to call the police on these people or have them get away from the store! Please do something about this!
Desired outcome: Get rid of people who beg for money
Green dot
I bought a green dot card from my local Walgreens, and I loaded $25 onto it at the register. I tried to activate it and it would not work. I took the card to Walgreens and the store manager said that there was nothing they could do. The man from green dot told me to email all the information along with the receipt, name, address and phone number and I would get a check refunded to me for the $25 within 2 weeks. It has now been 3 months or so and I have not gotten anything. I sent in pictures of the card as well as the receipt.
Desired outcome: Refund
Pharmacy
This is the SECOND DAY I HAD TO GO WITHOUT MY PRESCRIPTIONS! The Walgreen's in Brigantine, NJ was closed yesterday and today. Today is September 23. I was out of my Abilify for TWO DAYS WHICH I NEED. This is totally unacceptable. We were told they couldn't find a pharmacist. Unfortunately I can only get these prescriptions here because there's a problem with my main pharmacy, Amazon Pharmacy and they are wonderful and amazing! How can you not find someone to work who makes over $100, 000?
Desired outcome: Gift Card
Length of time waiting to pick up scripts, provider calls/faxes & expired food sold
Hello, I have been a customer of Walgreens 566 Union St. Bangor, ME 04401 for several years now. Gradually over the past couple years, customer service has been on a rapid decline. The worst experiences at Walgreens have been over the past 2 days. 1. Over the last 2 days (9/21/21-9/22/21) I had to stop by the store 3 times until I was finally able to...
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What Walgreens is this