Menu
For Business Write a review File a complaint
Vodacom Customer Service Phone, Email, Contacts

Vodacom
Reviews and Complaints

vodacom.co.za

Learn how the rating is calculated

1.1 2 Reviews 3947 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vodacom Reviews 3949

ComplaintsBoard
A
12:00 am EDT
Verified customer This review was posted by a verified customer. Learn more

Vodacom Disappointing Service Experience

As someone deeply familiar with the telecommunications industry, it pains me to see the numerous negative experiences shared by customers regarding Vodacom. The reviews paint a clear picture of dissatisfaction, ranging from poor network quality to billing discrepancies and unhelpful customer service. It's disheartening to witness customers feeling let down by a service they rely on daily. Vodacom, as a prominent player in the industry, should strive for excellence and customer satisfaction. The stories shared highlight the importance of transparency, reliability, and genuine care for customers. It's crucial for businesses to listen to feedback, address issues promptly, and prioritize customer well-being above all else. Let's hope Vodacom takes these reviews to heart and works towards improving their services for the betterment of all their customers.

Read full review of Vodacom
Hide full review
ComplaintsBoard
M
6:17 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Vodacom taking money for a product that was returned.

Took a laptop on contract but returned it within 14 days. They accepted it and since February 2023 they still taking the money out our account. Phoned many times to resolve this problem but to no avail. The service is pathetic. Either they just send the laptop back or refund the money they've been taking. The number to contact for this problem is J. FAISCA [protected]. IF YOU DON'T BOTHER WE WILL PUT A HOLD ON THE BANK and go to a different company. U DECIDE

Read full review of Vodacom
Hide full review
  1. Pros
    1. Extensive network coverage
    2. Diverse data plan options
    3. Advanced 5G services rollout
    4. Robust enterprise solutions
    5. Strong customer service support
  1. Cons
    1. Limited international presence
    2. Higher tariff rates than competitors
    3. Data privacy concerns
    4. Network congestion issues

Vodacom Complaints 3947

ComplaintsBoard
K
8:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Outstanding Order Since Black Friday 2023

I bought a power bank online for my daughter from Vodacom on the 24th November 2023 it was a Black Friday Sale and have not yet received it to date. When l enquire through their communications channels they apologise and promise to get back to me as soon as they have “received feedback from their teams” is what l keep getting as a reply. I want a refund of my money or the power bank l ordered as it is readily available from their stores nationwide.

Claimed loss: My daughter’s trust as she thinks l duped her since it was a christmas present.

Desired outcome: Refund of my money or the power bank ordered.

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
View 0 more photos
Hide full review
ComplaintsBoard
M
2:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Requested a cancellation on a the month to month bill on 26Aug24, An upgrade was introduced and the new packages was reviewed, where by I had to give consent the following day, then I reached out via 082135 requesting to proceed with the cancellation, I have been told it will take 24-48 hours for the reversal on the “new package” to be reversed for a...

Read full review of Vodacom
ComplaintsBoard
S
9:27 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On the 10th of April, I walked aided with my crutches into a Vodacom store with the hope of reducing my contract fee due to financial constraints. I was greeted by KB, who claimed to be a manager. Trusting her expertise, I explained my situation, seeking a solution that would lower my expenses without compromising connectivity. What followed was a series of...

Read full review of Vodacom

Is Vodacom Legit?

Vodacom earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vodacom to be a trustworthy company. Although there's a 2% resolution rate for customer complaints, which deserves attention, Vodacom is known for their high standards and safety. If you're thinking about dealing with Vodacom, it's wise to check how they handle complaints.

We found clear and detailed contact information for Vodacom. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vodacom.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vodacom.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vodacom as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

However ComplaintsBoard has detected that:

  • While Vodacom has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 3947 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Vodacom. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
G
4:27 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Vodacom Fibre

Bought a new property. Previous owner did not cancel his Vodacom Fibre before moving out. I cannot for the life of me, get the fibre line released from his name in order for me to take over the Frogfoot Fibre line.

I am sick of tired of Vodacom holding the fibre line on my property hostage.

You are using my fibre, on my property, to service your client?

You are causing me to lose income due to not having internet in my property.

Vodacom is trully a pathethic, greedy, lying, rude company that has no business acumen!

Despite getting a reference number (SR240425-088153) for the cancelation from the previous owner, Vodacom is claiming that there is no cancelation request on their systems.

Anybody thinking of doing business with Vodacom, stay away!

Claimed loss: Loss of income, LTE expenses, Phone data expenses, airtime

Desired outcome: Remove the previous owner from the fibre line in MY property!!!!!!!!!!

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
G
8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good Day To whom it may concern. We have a problem. We phone vodacom several times: 1 February 2024 2 February 2024 5 February 2024 5 March 2024 7 March 2024 18 April 2024 to cancel these two (2) accounts: [protected] - Ref.: 5/[protected] [protected] - Ref.: 5/[protected] The guy that was helping us put another contract to the one...

Read full review of Vodacom
ComplaintsBoard
M
1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I took a contract with Vodacom in 2021,and they never debited my account for payment even though I went and asked them to do it. I got frustrated around January 2024 when I got a message that I will be handed over. I went to the shop and paid R5000. The following day I them decided to contact Vodacom to cancel the contract. I requested settlement and the...

Read full review of Vodacom
ComplaintsBoard
A
6:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Charging for services i never signed up

I have complaint several times, I have phoned, we have tried from a Cell phone provider, I have mailed, nothings gets done. I have renewed my contract in August 2022, since November 2022, I have been billed with 5GB Roaming Data. I never signed up for that. I live in Namibia and do have cell phone contract in Namibia( Have data and voice contract) Every time i cross the border, I switch off Vodacom Data but they bill me just about every week with the above. I have been to several stores, I have phoned, empty promises have been made, but this still carries on.

If this is not resolved soon, i will lodge a formal complaint at the correct institute as well have my attorney make a claim in court.

My cell number is [protected] . It is business contract und the name of Voltelect CC. I am Abraham de Beer

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
P
9:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Lack of service

0 Rating.

Since the beginning of 2024 Vodacom has no backup power for their tower in Luckhoff. **This tower is in town and is safe to theft and vandalism of batteries and solar panels.**

When load shedding occurs the Vodacom mobile reception and 3G/4G/LTE is cut off immediately. 20 Minutes after the power is restored the signals come on - one by one.

***With the power off, it's impossible to contact emergency services like a doctor, police, ambulance, fire brigade or hospitals*** No chance of any mobile communication what so ever. ***

This is completely unacceptable service from a "major" company like Vodacom.

I hereby give Vodacom notice that I'm going to cancel my existing contracts unless this problem is rectified within this current week.

Claimed loss: R10 000 +

Desired outcome: Vodacom has to fix the problem with their backup power.

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
N
3:05 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Debit order dispute

I have upgraded my vodacom contract in december of 2023, whereby they said i had 1 more month remaining on my handset installment. I have paid that amount in January. But vodacom continues to debit me till this date. This is absolute fraud. I have contacted vodacom customer care.. they have put through service requests which i have no feedback on it. I am absolutely discouraged by vodacom. Its ridiculous! You guys are taking my money. R410 is alot of money.

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
N
12:28 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, my name is Noah Rakgogo residing in Mabopane, last year September, we were told that the first 2 months was going to be free but to my surprise they deducted R455.35 in October, then in November they took R600.00 they continue to deduct my money in December they took R800.00, January this year they took R500.51, February they sent me an email that...

Read full review of Vodacom
ComplaintsBoard
M
6:23 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Vodacom contract

I believe that Vodacom doesn't care about customers. Once you struggle financially they get rid of you. I also don't like how my number was deleted. I've been with Vodacom contract for over 20 years. I asked them several times to convert my number to prepaid. They begged me and offered me vouchers so that I continue with the contract. I've been struggling financially since 2022 but made sure that I payed every month. To my suprise this month they just decided to delete my number. Vodacom sucks I don't wanna lie the worst when it comes to customer service

Desired outcome: Would like to get my number back

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
S
12:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Over the past few months I have made countless service requests to Vodacom due to poor or no network coverage. Now, I'm sympathetic and cognizant of loadshedding & its toll on network resources but this is over and above that. On numerous occasions I have made all effort to demonstrate to service agents, on call, that my area would have full network...

Read full review of Vodacom
ComplaintsBoard
T
6:13 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Both

On the 17th of January 2024 i received an order that was incomplete. I did an upgrade and got a double deal. On the deal it stated that a Samsung 15W adapter and a cable were part of the deal, i only received a cable without an adapter. I call Vodacom after sales on the 18th to inform them (Reference number 193927). I was told that a consultant will call me as they need to listen to the audio because the consultant that helped did not include an adapter on my order. I told them that she told me that the only two things that will change from the first online order was the price and the plan from open line to top up. After a week I called again and same thing was said that they will call me back. Today I called and the consultant told me that there was a message for the back office to call but no one called. I made an order with an adapter and I want what i ordered.

Desired outcome: I want the adapter or cancel my contract

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
C
10:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Account allocations

NA148703-9

Every single month I make payment to my account and mail confirmation to [protected]@vodacom.co.za but yet still they cut off my phone after numerous calls, emails, proof of payments.

Rude workers, promises that are not kept, yet I sit without a phone every month due to them not doing their work.

Vodacom is a NO GO!

Most pathetic service ever.

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
M
6:22 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Unfair billing

I took phone by contract with vodacom on the 3rd of January 2023, o the same month I couldn't pay all the amount the wanted but I paid it off the following month.. Iwas supposed to pay R500 with our initial agreement but that couldn't happen as I am paying way more.. I am so tired of vodacom.. I want to leave it but I don't want to be blacklisted.. I am paying the rediculous money every month yoh,,this is draining

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
M
2:16 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Vodacom Upgrade

I have applied for a contract on Black Friday deals. It was an I phone 11 pro ON THE NUMBER [protected]. I keep phoning the upgrade contact number and get given different answers. I reallly need the the phone urgently. I am being put back and forth regarding this upgrade, not to forget I am a contract customer for over 15 years. I do see that other stores like Vodacom 4 u have the phone in stock so I can’t understand why I can’t receive my phone. I find this totally unacceptable. Please can you escalate this or sort this problem out ASAP. Please can you acknowledge my request and other consultants say they willl call me back. The one consultant said the phone was out for delivery whilst another consultant said it was out of stock. Vodacom is Neva like this. If that is the case Vodacom should give me another I phone at the same price plan. I am now waiting 3 months. A humble appeal please assist in this matter

Desired outcome: Please have my phone delivered or give me another I phone at the same price deal

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
T
12:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom Fraudulent account

I am writing to urgently bring to your attention the ongoing fraudulent activities that persistently occur on my account with Vodacom. May last year and now January 2024. Fraudulent accounts opened in my name. Despite previous reports and efforts to rectify these issues, the fraudulent activities have continued, causing substantial inconvenience and financial distress. The distress and anxiety caused by these recurring incidents are debilitating. I find myself emotionally drained and unable to endure another episode of this nature. The past instances of fraud have left me extremely wary and anxious about the security of my personal data. I am genuinely concerned that any additional information shared could potentially be misused or compromise

Claimed loss: The distress and anxiety caused by these recurring incidents are debilitating. I find myself emotionally drained and unable to endure another episode of this nature.

Desired outcome: I demand immediate action to rectify this situation and prevent any further unauthorized access or transactions on my account. It is imperative to restore the security and integrity of my account with your service.

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Update by Tanneth
Jan 11, 2024 2:09 am EST

I am writing to urgently bring to your attention the ongoing fraudulent activities that persistently occur on my Vodacom account. Despite previous reports and efforts to rectify these issues, the fraudulent activities have continued. May 2023 and now January 2024. It is imperative to bring to your attention that there has been a breach of the Poppy Act.

Hide full review
ComplaintsBoard
V
5:37 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had 2 contracts with Vodacom, but during the divorce i had to sequestrate and the accounts were part of the sequestration. On 20 October 2023 I was given documents from a SAPS member that was given to him by a "friend" to investigate me, suggesting i reported a phone to put in false claim at the insurance, which is not true. I have been divorced since...

Read full review of Vodacom
ComplaintsBoard
M
8:21 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Vodacom Vodacom business fibre

I am a Vodacom Business fiber client and have been offline since Friday 05/01/2023 16:40 (Ref no: SR240105-818274). I have reported this numerous times with absolutely no feedback or resolution. It's not the first time I've had such trouble with support when I'm offline. They are full of empty promises and beyond that they do nothing. What is the purpose of paying for a business line but you get absolutely no support. All they say is that they are still waiting for feedback. Extremely pathetic service!

Desired outcome: I'm working from home and are available to my customers 24/7. I need my internet 24/7. If there is a problem, I want it sorted out a.s.a.p like they promise. I can't wait 48 hours and still no feedback!!!!

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review
ComplaintsBoard
J
2:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vodacom The Fiber Department

I've been having issues with my Vodacom Fiber and I have called in and logged complaints many times but still nothing has been done. I have spent many hours on the phone with many different agents but the response I always get is that a ticket has been logged and a case has been opened for me. They keep telling me that someone will call me back but that never happens. They have also billed me an incorrect amount for my Fiber which they have overcharged me. I am a new Fiber customer to them and this is disgusting service! It has been 3 months since I had the Fiber installed, and too, the guys did not even do a neat job as I still have cables hanging around and the connection is terrible. I have complained many times but nothing has been done about this. I will not be paying the Fiber bills if this bad service continues! I regret signing up with Vodacom!

Confidential Information Hidden: This section contains confidential information visible to verified Vodacom representatives only. If you are affiliated with Vodacom, please claim your business to access these details.

Read full review of Vodacom
Hide full review

About Vodacom

Screenshot Vodacom
Vodacom is a South African mobile communications company providing voice, messaging, data, and converged services. It offers various prepaid and contract plans, internet packages, and mobile devices. The company also provides business solutions, including cloud and hosting services, IoT applications, and security products.
How to file a complaint about Vodacom?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Vodacom. Make it specific and clear, such as "Incorrect Billing on Vodacom Contract" or "Poor Customer Service at Vodacom Store".

4. Detailing the experience: Provide a detailed account of your experience with Vodacom. Mention key areas such as customer service, billing, network coverage, or product functionality. Describe the nature of the issue, including dates, locations, and any specific employees involved if relevant. If you have had any transactions with the company, include transaction dates, amounts, and what the transactions were for. Outline any steps you have taken to resolve the issue, including any communication with Vodacom's customer service and the responses received. Clearly explain how the issue has personally affected you, whether it's through financial loss, inconvenience, or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. However, be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Vodacom. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or any other form of redress.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: After reviewing your complaint, click the 'Submit' button to formally file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from Vodacom or other users to provide additional information or to follow up on your complaint.

Overview of Vodacom complaint handling

Vodacom reviews first appeared on Complaints Board on Oct 6, 2008. The latest review Outstanding Order Since Black Friday 2023 was posted on Sep 27, 2024. The latest complaint paying for service I did not get: listed on my invoice as blackberry internet service was resolved on Jun 15, 2018. Vodacom has an average consumer rating of 1 stars from 3949 reviews. Vodacom has resolved 104 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
508 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vodacom Contacts

  2. Vodacom phone numbers
    +27 82 111
    +27 82 111
    Click up if you have successfully reached Vodacom by calling +27 82 111 phone number 669 669 users reported that they have successfully reached Vodacom by calling +27 82 111 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 111 phone number 495 495 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 111 phone number
    15%
    Confidence score
    Customer Service
    +27 821 904
    +27 821 904
    Click up if you have successfully reached Vodacom by calling +27 821 904 phone number 5 5 users reported that they have successfully reached Vodacom by calling +27 821 904 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 904 phone number 7 7 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 904 phone number
    Vodacom Fibre
    +27 82 135
    +27 82 135
    Click up if you have successfully reached Vodacom by calling +27 82 135 phone number 3 3 users reported that they have successfully reached Vodacom by calling +27 82 135 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 82 135 phone number 2 2 users reported that they have UNsuccessfully reached Vodacom by calling +27 82 135 phone number
    20%
    Confidence score
    Data Support
    +27 821 958
    +27 821 958
    Click up if you have successfully reached Vodacom by calling +27 821 958 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 958 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 958 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 958 phone number
    Cancellations
    +27 821 7844
    +27 821 7844
    Click up if you have successfully reached Vodacom by calling +27 821 7844 phone number 2 2 users reported that they have successfully reached Vodacom by calling +27 821 7844 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 7844 phone number 4 4 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 7844 phone number
    Sales & Upgrades
    +27 821 960
    +27 821 960
    Click up if you have successfully reached Vodacom by calling +27 821 960 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 960 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 960 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 960 phone number
    Vodacom Business
    +27 821 940
    +27 821 940
    Click up if you have successfully reached Vodacom by calling +27 821 940 phone number 0 0 users reported that they have successfully reached Vodacom by calling +27 821 940 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 821 940 phone number 1 1 users reported that they have UNsuccessfully reached Vodacom by calling +27 821 940 phone number
    Vodacom Corporate
    +27 116 535 000
    +27 116 535 000
    Click up if you have successfully reached Vodacom by calling +27 116 535 000 phone number 67 67 users reported that they have successfully reached Vodacom by calling +27 116 535 000 phone number Click down if you have unsuccessfully reached Vodacom by calling +27 116 535 000 phone number 78 78 users reported that they have UNsuccessfully reached Vodacom by calling +27 116 535 000 phone number
    Head Office
    More phone numbers
  3. Vodacom emails
  4. Vodacom address
    082 Vodacom Boulevard, Midrand, 1685, South Africa
  5. Vodacom social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2024
Vodacom Category
Vodacom is ranked 31 among 345 companies in the Telecommunications category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.