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3.0 85 Reviews

Tata Docomo Complaints Summary

43 Resolved
42 Unresolved
Our verdict: While Tata Docomo has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Tata Docomo reviews & complaints 85

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R
5:17 am EDT

Tata Docomo Sim puk blocked

My tata docomo sim is puk blocked
My tata docomo sim is puk blocked
Please help me
Please consider my request
Fast please help me sir
Please help me sir
Please help me sir

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K
5:09 am EST

Tata Docomo Reactivate my tata docomo number

Dear sir/mam
I kathan patel. Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
my currently working number is [protected] on update this number
Yoyrs faithfully,
kathan patel

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A
7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tata Docomo sub: regarding deactivation of a senior citizen number and giving the same number to someone else

Dear Sir,

My mother mobile number is [protected], which is in usage since many years, but it is not working now.

Her name is Usha devi, the documents proof are submitted and this sim is in use for long time, now it is not working, how can this Sim number be given to someone else.

Who will be responsible for this?
Please take action against such team, and provide the number back to the actual user.

I am ashok, i am her son, my number is +968-[protected], i am in muscat, this is my number for contact and whats app, my email id is ashokvarma.[protected]@gmail.com

My mother is a senior citizen, she can't inform, so i am raising complaint on behalf of her.
Activate the number of usha devi: [protected]

Thank you,
Ashok dvs
+968 [protected]

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Is Tata Docomo legit?

Our verdict: Tata Docomo earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Tata Docomo's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Tata Docomo can be done with confidence, though maintaining a level of caution.

Tata Docomo earns 82% level of Trustworthiness

Excellent Trust Notice: Tata Docomo near-perfect at 82% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Tata Docomo. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Tatadocomo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Tata Docomo website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Several positive reviews for Tata Docomo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Tatadocomo.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • The website belonging to Tata Docomo has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Tata Docomo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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A
4:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tata Docomo regarding deactivation of a senior citizen number and giving the same number to someone else

Dear Sir,

My mother mobile number is [protected], which is in usage since many years, but it is not working now.

Her name is Usha devi, the documents proof are submitted and this sim is in use for long time, now it is not working, how can this Sim number be given to someone else.

Who will be responsible for this,

Please take action against such team, and provide the number back to the actual user.

I am ashok, i am her son, my number is +968-[protected], i am in muscat, this is my number for contact and whats app, my email id is
ashokvarma.[protected]@gmail.com

My mother is a senior citizen, she can't inform, so i am raising complaint on behalf of her.

Please Activate the number of usha devi: [protected]

Thank you,
Ashok dvs
+968 [protected]

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M
1:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tata Docomo Please provide balance service on [protected]

I recharged rs. 97, today just 5 or 7 days over but now there is calling facility available to me. the problem happened again and again with me. in the last month similar case happened to me and I recharge two times within a month. I am very bored with this irregular service. I am very bored about it

while I am regular customer since 2014.
I hope you will solve my problem with this number [protected]

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Update by mazid
Jun 15, 2019 1:48 pm EDT

# just after 5 or 7 days there is no calling service to me

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S
1:31 pm EDT

Tata Docomo sim blocked... asking for puk code

Hi my self anita jena and I am using a Tata docomo number -[protected] and by mistake the sim has blocked and asking for PUK code... how can I get my puk code without calling to Customer care bcoz o have only a docomo sim... please help me through it... u can revert back my email I'd... satyaranjan. [protected]@gmail.com
Or else u contact me on [protected]

Regards
Anita

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A
6:20 am EDT
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Tata Docomo puk problem

My mobile number is [protected] tata docomo.my number is blocked because of wrong pin. Now my sim is not working.how to get the puk code with airtel number for tata docomo sim.Please send puk code for it to airtel number7337044520. Else provide customer care number for tata docomo, so that i can call from airtel number. Please help me regarding this problem

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4:01 am EDT

Tata Docomo puk number required for 8143384941

My name is Siddharth Mehta from Gujarat presently based at Hyderabad. I need PUK No for my Mobile No. 8143384941. It was locked due to incorrect phone lock pressed multiple times by my kid on 15-04-2019. I have tried to contact docomo customer care but nun of my colleagues have docomo no. Kindly help me in this regard as this is my main contact no of my business.

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b vicky
, US
May 18, 2019 4:59 am EDT

my name is kumaresh, i forget my sim card PUK code, can help me...

ComplaintsBoard
V
8:26 am EST

Tata Docomo prepaid

Hello,

My docomo number is [protected] and I am afraid I cannot access to any service provider in the UK, because Tata docomo's International Roaming alliances are expired, and you have not extended the IR Services. My docomo prepaid number previously showed a validity until Nov 2028, but when i logged in today, it showed up as 2nd Feb. 2019, although i last recharged on 19th Feb 2019 (and this also shows up on the portal).

Seems tata docomo is bent on discontinuing services it is providing to me.

Please help, as i cannot afford to lose this number. If you really want to close down, please help me transfer my number to another service provider.

Kind regards,
V

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A
10:48 am EST

Tata Docomo I want to get puk code of my number.

Sir i have blocked my sim card and the mobile is not functioning so how can i gat my PUK code. Please help me it is very important. Sir please provide it soon its my primary number. I mam not able to do any function on my phone it is constantly asking for PUK code. Please provide it through some alternate source. Please provide it as soon as possible, I have to attend important calls and thats the only number I have.

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S
seshaa super stores
, US
Feb 15, 2019 11:16 am EST

hai i am senthil my docomo no is [protected] is locked . pls tell me puk code

ComplaintsBoard
A
10:43 pm EST

Tata Docomo tata docomo photon

Hlo, sir my tata docomo sim has been locked and now it requires a puk code to unlock it. 10 attempts were given to unlock it but i have uswd my 6 attempts in guessing the puk code but unable to open it and now 4 attempts are left with me and i want that you should provide me a puk code for my phone number. The phone number is [protected]. So sir plz help me.

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Y
5:38 am EST

Tata Docomo puk code

hello sir, i have blocked my sim mistake while going through the security settings of my handset . now its asking to enter the PUK code.. can i please get PUK code number . my mobile number is [protected]
Will you please help me to unlock the puk code of my tata docomo sim. Please send code on mobile number [protected] Or email address [protected]@gmail.com

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D
3:38 am EST

Tata Docomo puk code needed

Hi am ranu my phone no is [protected]
My sim got blocked and asked for a puk code .
Can I get that code pls
I first checked my network not available so I got about to settings where I locked my sim card
I was asked thrice to enter some pin
Unfortunately I entered it thrice.
And then asked for a puk. Hope that I will get my puk.
Kindly help me.
Please
Thank you...

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T
10:12 am EST

Tata Docomo sim puk process

The website provides no clear instructions to get puk code for a tata docomo sim.They ask us to call 121 (customer care) and then get puk.When i calll customer care i am given numerous options but none to get puk.I need it urgently to unlock a phone so pls guide me through the process.Keep in mind that the phone with the sim does not have internet.

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Update by tribhuvanparkash dabral
Nov 28, 2018 6:18 am EST

How can i get puk code for tata docomo sim by calling 121 or 198, which key do i press they give no option to get puk code

Update by tribhuvanparkash dabral
Nov 28, 2018 6:19 am EST

Pls resolve asap

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V
5:42 am EST

Tata Docomo recharge activation rs 160 on [protected]

Number [protected] is registered under my wife Shobha Dubey
I recharged above number with Rs 160 on 28th November
got the confirmation from Docomo as well as the Google pay
Same evening I called some relative
To my horror balance showed Rs 5 instead of 165
Immediately after that I mailed to listen and mum.nodal 
Even after a week of follow up
repeatedly I am getting same reply from Docomo that 160 was added to my accounts 
I am simply speechless in 30 mins where did 160 got used as
the call duration was only a minute
Docomo is not giving any satisfactory answer
Please help and revert my 160 back to my accounts
Hope it doesn't take a week to understand if money added to my accounts and where it has been used

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K
7:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tata Docomo mobile no deactivated all in sudden

I was using a mobile no since 11 years. But my Contact no [protected] got deactivated all in sudden. When I reached out to customer care, they said because of non-usage for 90 days and balance less Rs 20, my no got deactivated. But they never told conditions like this. Neither they informed me via Any communication nor given any intimation for last date before deactivation. Now that contact no is a primary no and linked to all my primary work related and personal stuff but these guys are not at all listening to the matter.
I am requesting if they can reactivate this no again by taking exceptional approval from their nodal officers or I am also ready to pay any applicable fee for the same. But noone is there TataDocomo to listen the consumers problem.

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G
11:03 am EDT

Tata Docomo mobile network support

Hi Docomo Team,

I want to permanently deactivate the mobile number [protected] immediately . This is very important number, this is linked with many transactions. Please support to deactivate it and then I will get the same number in different networks

Reason ::

Two months back, I had lost my mobile number then I contacted many times TATA Docomo to locate the show room in Tamil Nadu . Even After 1 Week hard work, I couldn't able to get any working show room in Tamilnadu .

Whenever I tried to call to customer care, its directly linking to Hindi Speaking executives even I selected both Tamil or English language as a prepared one and they are not understanble and not doing anything .

Then I sent a mail to [protected]@tatadocomo.com and they given some showroom adress . I went there but there is no show room working currently at that same place .

Today also I called 3 times Tata Docomo to deactivate it permanently but still it's not activated .

My alternative number is : [protected]

Thanks
P.Bebith Raja

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H
10:19 pm EDT

Tata Docomo sim puk locked

Hi am Harmeet my sim no. is [protected]
My sim got blocked and asked for a puk code .
Can I get that code pls
I first checked my network not available so I got about to settings where I locked my sim card
I was asked thrice to enter some pin
Unfortunately I entered it thrice.
And then asked for a puk. Hope that I will get my puk.
Kindly help me.
Please
Thank you...

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Raja Asif
, US
Dec 11, 2018 5:07 am EST

Honor 7c unlock IMEI no [protected].[protected]

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D
Dhhrd
, IN
Dec 11, 2018 3:36 am EST

Hi am ranu my phone no is [protected]
My sim got blocked and asked for a puk code .
Can I get that code pls
I first checked my network not available so I got about to settings where I locked my sim card
I was asked thrice to enter some pin
Unfortunately I entered it thrice.
And then asked for a puk. Hope that I will get my puk.
Kindly help me.
Please
Thank you...

ComplaintsBoard
A
3:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tata Docomo credit deducted without usage

Dear Docomo team,

I have recently recharged my Number - [protected] with 500 on [protected] and today ( 9th july 2018 ) i have been deducted with amount around 450 + for non usage of the service.

Please provide an explanation for why this deduction is ?

Requesting you to refund the amount into my number as soon as possible .

also do send me a confirmation mail about the receipt of this mail.

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K
4:29 am EDT

Tata Docomo docomo sim is puk locked.

Hi sir/ma'am,
I am Kalidas Biswas. I had a Docomo SIM from Karnataka circle. It got puk locked. And unfortunately I forgot my puk code. Now I'm in different state. And I don't have any access to Docomo SIM. Please help me out. It is linked to my sons bank account. For any updates please contact me using this email id: kishor. [protected]@gmail.com
Thank you

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Tata Docomo contacts

Phone numbers

198 1800 266 121 More phone numbers

Website

www.tatadocomo.com

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