Tata Docomo
Tata Sons Ltd
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
India - 110065
New Delhi
India - 110065
Customer Service
| 198(From Tata Docomo Mobile) | 4 1 |
| 1800 266 121(Photon) | 2 0 |
| 1860 266 5555(Broadband, Landline & Centrex) | 5 0 |
Complaints & Reviews
I want PUK CODE
Namdev Mane · Mar 30, 2020
My sim no [protected] card locked due to wrong pin entered.so kindly request you to provide me puk code.as early as possible.
Reactivate my tata docomo number
krushangi mishra · Nov 21, 2019
Dear sir/mam
I kathan patel. Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
my currently working number is [protected] on update this number
Yoyrs faithfully,
kathan patel
sub: regarding deactivation of a senior citizen number and giving the same number to someone else
ashok dvs · Oct 26, 2019
Dear Sir,
My mother mobile number is [protected], which is in usage since many years, but it is not working now.
Her name is Usha devi, the documents proof are submitted and this sim is in use for long time, now it is not working, how can this Sim number be given to someone else.
Who will be responsible for this?
Please take action against such team, and provide the number back to the actual user.
I am ashok, i am her son, my number is +968-[protected], i am in muscat, this is my number for contact and whats app, my email id is ashokvarma.[protected]@gmail.com
My mother is a senior citizen, she can't inform, so i am raising complaint on behalf of her.
Activate the number of usha devi: [protected]
Thank you,
Ashok dvs
+968 [protected]
regarding deactivation of a senior citizen number and giving the same number to someone else
ashok dvs · Oct 24, 2019
Dear Sir,
My mother mobile number is [protected], which is in usage since many years, but it is not working now.
Her name is Usha devi, the documents proof are submitted and this sim is in use for long time, now it is not working, how can this Sim number be given to someone else.
Who will be responsible for this,
Please take action against such team, and provide the number back to the actual user.
I am ashok, i am her son, my number is +968-[protected], i am in muscat, this is my number for contact and whats app, my email id is
ashokvarma.[protected]@gmail.com
My mother is a senior citizen, she can't inform, so i am raising complaint on behalf of her.
Please Activate the number of usha devi: [protected]
Thank you,
Ashok dvs
+968 [protected]
please provide balance service on [protected]
mazid · Jun 15, 2019
i recharged rs. 97, today just 5 or 7 days over but now there is calling facility available to me. the problem happened again and again with me. in the last month similar case happened to me and i recharge two times within a month. i am very bored with this irregular service. i am very bored about it
while i am regular customer since 2014.
i hope you will solve my problem with this number [protected]
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Updated by mazid · Jun 15, 2019
# just after 5 or 7 days there is no calling service to me
sim blocked... asking for puk code
Satyaranjan · May 31, 2019
Hi my self anita jena and I am using a Tata docomo number -[protected] and by mistake the sim has blocked and asking for PUK code... how can I get my puk code without calling to...
puk problem
Ani111 · May 19, 2019
My mobile number is [protected] tata docomo.my number is blocked because of wrong pin. Now my sim is not working.how to get the puk code with airtel number for tata docomo...
puk number required for [protected]
SidMehta · Apr 19, 2019
My name is Siddharth Mehta from Gujarat presently based at Hyderabad. I need PUK No for my Mobile No. [protected]. It was locked due to incorrect phone lock pressed multiple times by my kid on 15-04-2019. I have tried to contact docomo customer care but nun of my colleagues have docomo no. Kindly help me in this regard as this is my main contact no of my business.
prepaid
vee29 · Feb 26, 2019
Hello,
My docomo number is [protected] and I am afraid I cannot access to any service provider in the UK, because Tata docomo's International Roaming alliances are expired, and you have not extended the IR Services. My docomo prepaid number previously showed a validity until Nov 2028, but when i logged in today, it showed up as 2nd Feb. 2019, although i last recharged on 19th Feb 2019 (and this also shows up on the portal).
Seems tata docomo is bent on discontinuing services it is providing to me.
Please help, as i cannot afford to lose this number. If you really want to close down, please help me transfer my number to another service provider.
Kind regards,
V
I want to get puk code of my number.
Aunik Singhania · Jan 16, 2019
Sir i have blocked my sim card and the mobile is not functioning so how can i gat my PUK code. Please help me it is very important. Sir please provide it soon its my primary...
tata docomo photon
abhishek00001 · Dec 25, 2018
Hlo, sir my tata docomo sim has been locked and now it requires a puk code to unlock it. 10 attempts were given to unlock it but i have uswd my 6 attempts in guessing the puk code but unable to open it and now 4 attempts are left with me and i want that you should provide me a puk code for my phone number. The phone number is [protected]. So sir plz help me.
puk code
Yuvraj Pratap Singh · Dec 20, 2018
hello sir, i have blocked my sim mistake while going through the security settings of my handset . now its asking to enter the PUK code.. can i please get PUK code number . my mobile number is [protected]
Will you please help me to unlock the puk code of my tata docomo sim. Please send code on mobile number [protected] Or email address [protected]@gmail.com
puk code needed
Dhhrd · Dec 11, 2018
Hi am ranu my phone no is [protected] My sim got blocked and asked for a puk code . Can I get that code pls I first checked my network not available so I got about to setting...
sim puk process
tribhuvanparkash dabral · Nov 28, 2018
The website provides no clear instructions to get puk code for a tata docomo sim.They ask us to call 121 (customer care) and then get puk.When i calll customer care i am given numerous options but none to get puk.I need it urgently to unlock a phone so pls guide me through the process.Keep in mind that the phone with the sim does not have internet.
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Updated by tribhuvanparkash dabral · Nov 28, 2018
How can i get puk code for tata docomo sim by calling 121 or 198, which key do i press they give no option to get puk code
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Updated by tribhuvanparkash dabral · Nov 28, 2018
Pls resolve asap
recharge activation rs 160 on [protected]
Virendra Dubey · Nov 04, 2018
Number [protected] is registered under my wife Shobha Dubey I recharged above number with Rs 160 on 28th November got the confirmation from Docomo as well as the Google pay Same...
mobile no deactivated all in sudden
Komal Sahu · Oct 16, 2018
I was using a mobile no since 11 years. But my Contact no [protected] got deactivated all in sudden. When I reached out to customer care, they said because of non-usage for 90 day...
mobile network support
Bebith Raja · Sep 02, 2018
Hi Docomo Team,
I want to permanently deactivate the mobile number [protected] immediately . This is very important number, this is linked with many transactions. Please support to deactivate it and then I will get the same number in different networks
Reason ::
Two months back, I had lost my mobile number then I contacted many times TATA Docomo to locate the show room in Tamil Nadu . Even After 1 Week hard work, I couldn't able to get any working show room in Tamilnadu .
Whenever I tried to call to customer care, its directly linking to Hindi Speaking executives even I selected both Tamil or English language as a prepared one and they are not understanble and not doing anything .
Then I sent a mail to [protected]@tatadocomo.com and they given some showroom adress . I went there but there is no show room working currently at that same place .
Today also I called 3 times Tata Docomo to deactivate it permanently but still it's not activated .
My alternative number is : [protected]
Thanks
P.Bebith Raja
sim puk locked
Harmeetsingh730 · Aug 18, 2018
Hi am Harmeet my sim no. is [protected] My sim got blocked and asked for a puk code . Can I get that code pls I first checked my network not available so I got about to setting...
credit deducted without usage
aseem syed · Jul 09, 2018
Dear Docomo team, I have recently recharged my Number - [protected] with 500 on [protected] and today ( 9th july 2018 ) i have been deducted with amount around 450 + for non...
docomo sim is puk locked.
Kalidas Biswas · May 28, 2018
Hi sir/ma'am,
I am Kalidas Biswas. I had a Docomo SIM from Karnataka circle. It got puk locked. And unfortunately I forgot my puk code. Now I'm in different state. And I don't have any access to Docomo SIM. Please help me out. It is linked to my sons bank account. For any updates please contact me using this email id: kishor. [protected]@gmail.com
Thank you
puk code of sim
nirbhay1976 · Mar 22, 2018
one of my sim card -[protected] is locked . i need its PUK code to unlock the sim. several times i called customer care from other docomo number but each time it said " all representatives are busy" and call disconnected.
i dint know what to do.
pls provide PUK for my sim no - [protected].
my alternate no is -[protected].
email id - [protected]@gmail.com.
regards.
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please i want puk code for my number
sim card is not working
SHAIK Zakeer · Jan 06, 2018
Dear sir, My name is SHAIK Zakeer basha I'd proof is my brother i have use tata Docomo 1 sim card for last 7 year-8 years. my number is +918712328121is continuously work for lat...
cheated with me and my sim closed without any information/sms
Dear sir, My name is markandey Kharwar. i have use tata docomo 2 sim card for last 7 year-8 years. my two numbers is [protected] & [protected] is continuously work for lat 7 to 8...
not getting international messages
Jan 6, 2016
Incoming SMS on International roaming
My mobile number is [protected], and presently I am in Kuwait. I want to keep my DoCoMo number active, hence I do recharge frequently. My complaint is that I am not getting any incoming SMS which is sent from India.
Please look into this and do me the favor at the earliest.
Thanks & Regards,
Amith Raj
tata docomo in belgium is not receiving sms
Hello,
I've recently moved to Belgium and I find that my Tata DoCoMo (number [protected]) is catching network of its allied service provider "Proximus". However I am not receiving any of the SMS that has been sent to my base number. Please note, I haven't yet recharged with any of the special tariffs yet.
Kindly let me know the resolution to overcome this issue.
Many Thanks,
Subhodip
photon is not being charged
Dear sir, My photon no [protected] is not being charged since 13th july. I have tried several times from my paytm as well as from my internet banking of icicibank but the same i...
cheating tata docomo postpaid
Dear friends We two tata docomo postpaid numbers ([protected], [protected]) for my company and also blocked internet connection facilities by my request. Last month we are...
tata photon plus
I have been a customer of Tata photon plus (Photon no.[protected]) since 4 yrs and have been suffering from its poor service from the very first date. I had repeatedly called the customer care telling them about my problems. Only once a technician came to my home to check the problem and then later told that its all ok and I knew it very well how badly am suffering from its tortoise like speed. Second issue is the company offers you a plan and sends bill twice or thrice of it. Whatever services they promised they not fulfilled. I am getting less speed and paying more money to them. Tata Docomo cannot provide the offered speed and it is always getting disconnected, sometimes not getting connected at all. Speed is very pathetic, this is a total waste. If there is some urgent work I have to request a reload pack for Rs.350.Just imagine, paying 350 every alternate day. Tata Photon is the worst investment I have ever made. I have complained in the past and they told me that their system is showing good speed on my connection while I am not getting the same speed.
HEREBY I WANT TO DISCONNECT MY TATA PHOTON PLUS PERMANANTLY. Photon no.[protected]
Email – [protected]@gmail.com
request to unblock the tata docomo sim-reg
Sir/madam, My son mistakenly blocked my Tata Docomo SIM on sunday(7.8.2016). Now I was not able to make a call.And also I am not able to find the number on the back of my sim...
sim card is not working in any of handset and I am in abroad
Dear sir / Ma'am I am Arif Alam and I was using a Tata Docomo Mobile Number which is suddenly stopped working because of some scratches on the chip. My Mobile Number i...
data pack irregularities
Hi Team, I had around 800 MB of 3G data and a balance of 250 bucks in my number [protected]. After that I recharged my number with RS. 15 and added 75 MB 2 G data. in 2 days the...
[Resolved] post paid connection closed without confirmation
Hi team Kindly help support for this pathetic service of tata docomo 1. At the time converting prepaid to postpaid connection of data docomo . Tata docomo excutive called me offer...
broadband service
rupa mahesh doshi Reply| To: Tata Docomo Customer Services ; Mon 10/26/2015 4:32 PM Dear Sirs, Your reply is not acceptable to us. Instead of resolving our first complain by 26-10-2015 as promised from your end, you have taken fresh complain and now you are going to resolve it by 29-10-2015!! this is not acceptable to us at all. This is total negligence on your part. We again request you to resolve this issue immediately with no further delay or please take back your device, we are no longer interested to continue your services. I am attaching our previous mail for your ready reference as follows: COMPLAIN REGARDING BROADBAND SERVICES mahesh doshi Reply| To: [protected]@tatatel.co.in; Mon 10/26/2015 2:51 PM DEAR SIRS, WE HAVE PURCHASED NEW BROADBAND CONNECTION AT OUR HOME WITH GOOD IMPRESSIONS REGARDING YOUR COMPANY AND ITS SERVICES BUT UNFORTUNATELY, THE FACT IS OTHERWISE. YOUR PEOPLE INSTALLED BROADBAND DEVICE AT OUR HOME ON 30/10/2015, BUT IT WAS OUT OF ORDER ON THE SAME DAY. IN RESPONSE TO OUR COMPLAINT, WE RECEIVED THE MESSAGE AS BELOW: "THE SR 198 - TYPE TROUBLE TICKET HAS BEEN RAISED ON [protected]. YOUR REFERENCE NO. IS [protected]. WE'LL RESOLVE YOUR REQUEST BY 26-OCT-15" BUT THE ISSUE IS STILL NOT RESOLVED AT ALL. WE ARE NOT EXPECTING THIS TYPE OF POOR SERVICES FROM TATA DOCOMO. I HOPE YOU WILL GO DEEP INTO THE MATTER AND RESOLVED THE ISSUE IMMEDIATELY TO OUR SATISFACTION. -RUPA MAHESH DOSHI ________________________________________ From: Tata Docomo Customer Services Sent: Monday, October 26, 2015 3:50 PM To: [protected]@HOTMAIL.COM Subject: RESPONSE FROM TATA DOCOMO Hi! Greetings from Tata DOCOMO! Thank you for using our services. We regret for the inconvenience caused to you. We would like to inform you that your complaint has been registered for the given number 66741187and the reference number for the same is [protected]. This issue would be resolved by 29-OCT-15. We request you to kindly make a note of the reference number for your future correspondence. For further clarification or feedback, please feel free to call on our tollfree helpdesk [protected] or email us on [protected]@tatatel.co.in Assuring you of our best services at all times. Best Regards, Customer Services - TATA DOCOMO
fraud in porting my no.
I had recieved a call from chandigarh from a tata docomo store offering me to port my airtel no. [protected] to tata docomo but i refused the proposal bcz i cant switch off my no...
[Resolved] automatic vas services subscription
On my tata docomo no. Vas services are automatically activated. Even if mobile is kept in locked mode on table the service is activated. Today i made recharge of 100. Immediately...
Tata Docomo Prepaid Service — unfriendly behavior of franchisee
I am from Valsad, a city in Gujarat.This is a complaint regarding a Tata Docomo outlet situated on Station Road, Valsad, I am using multiple phones/sim cards, one of Tata Docomo...
docomo hesitated to activate my service
My Tata Docomo Number is ([protected]).Previously I have used this no in airtel and then i have ported out to docomo after my due amount and then i used in TATA DOCOMO service for...
mnp
Me
To appellate. [protected]@tatadocomo.com
Feb 15 at 7:46 am
On thursday, february 13, 2014 3:31 am, parivesh agarwal <[protected]@yahoo.com> wrote:
Sir,
My cell no is [protected] i had applied for mnp from docomo to airtel on 21 / 01 / 14 n it got converted to airtel on 23 / 01 / 2014 with port code as tb697248. . But till now my docomo sim is working n when i talk to airtel costumer care they tell ur no is converted but not realised from docomo. .
Please get this problem solved as soon as possible as i am having very much problem get my no realised and get my docomo sim cancelled n airtel start. . . If my problem is not solved till monday am going to write to consumer form. .
Show message history
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Due to Tata Docomo SIM Card handset getting switch off automatically many time a day. Also handset battery not giving proper back up for Docomo SIM. If I replace the DOCOMO SIM with any other company SIM, Battery working fine.And giving proper backup. I have tested this with 3 handset.
Due to this problem battery life going to decrease. -
my tata docomo sim was blocked, then PUK was also blocked pls hepl me what to do next
TATA-DOCOMO — unprofessional behaviour
Mr. Marut, I addressed my issue in the last mail. Just 5 minutes ago, I got a call from same number which is - [protected] and the Abuse language was over and above the...
number barred without any prior notice
I am using Tata Docomo prepaid connection mobile no ([protected]) for the past 1.5 years. Suddenly on 11-Dec-2013 i got a message stating that("your services are barred on non...