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Radaris America
reviews & complaints

Radaris America
reviews & complaints

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22 complaints
11 resolved 11 unresolved
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N
12:54 pm

Radaris America - Profile listed online after I asked it to be taken down

I emailed you on 05/02 to get a profile taken down as it puts me at risk of my stalker finding me again. Your customer service reps claimed I needed to create a profile, which requires providing my personal phone number, to get the information taken down. I am not giving you my phone number so you can sell that as well as my address to my stalker. I'm filing complaints with every governing body I can find.

Desired outcome: Take down the profile.

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Radaris America - Refusal to remove information from website

Hello,

This website forces a user to create a profile on their site to "Control" their information, which only allows for deletion of certain parts of this web site's public listings for an individual and the option to make a profile private. Radar is limits the number of profiles that can be "Controled" by one user, meaning that if more that three listings exist for one individual, they cannot all be "controlled" by the individual. And none of the information is being fully removed from their website, against CA law. Customer Service refuses to remove individual's information, despite multiple requests.

Desired outcome: Full removal of all of my information from this website, per CA law I have the right to control my information.

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V
2:16 pm

Radaris America - Deletion is not deletion

I went through the opt out process with radaris, I was informed via email my record deletion was approved. The only picture I was concerned with was a 12-year-old mug shot with the wrong birth year on it and no actual date of when it happened and it did not come from the law enforcement agency right underneath it it says radaris.com. Generic information was only taken down. So all I wanted was that picture taken down I have tried to call the company and leave a message I was basically hung up on or nobody answers the phone it’s very upsetting. I understand this is public record but when the actual law-enforcement agency is not putting it up there and radaris is and will not take it down (and it is the very first thing if someone google searches my name) is just not great for a ten year sober mom’s reputation. Especially with zero information about what year this offense took place.

Desired outcome: Please remove this photo that is on Google image search under RADARIS.COM

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ADVERTISIMENT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Radaris America - refuse to remove my data

Radaris continues to (re-)publish my personal data despite my requests to take it down. They remove one profile page, but then add even more relevant data about me that shows up in search results. It's like battling the mythical Hydra... you cut off one head, and two more appear in its place.

Radaris has published my home address and contact details on the internet for all the world to see. And by making this information public they have exposed me and my family to identity theft, as well as other nuisances and dangers. I have been spammed incessantly. And I have even been harassed and stalked by multiple weirdos.

Against my better judgment, I created an account on their site only for the purposes of removing my data. Apparently I cannot complete the process without uploading a mobile phone number - something I do not have. And I would be a fool to hand over more contact details to SOB's!

It should be noted that I am a resident of both California and Europe. And in accordance with Article 17 of EU GDPR laws and with Section 1798.105 of the California Consumer Privacy Act (AB375), I have kindly requested that they:

- provide an exhaustive list of personal information that they collect about me
- provide an exhaustive list of which sites they have obtained my information from
- provide an exhaustive list of to whom they have sold and/or disclosed my information
- immediately cease and desist selling any and all information about me to other parties
- immediately cease and desist acquiring and publishing any and all public and private information about me on Radaris.com and any other websites under their control

Whilst my "profile" page was deactivated, I am still seeing my data appear in search results... and it has been shared with other websites.

Desired outcome: As per bullet points above - permanent removal of ALL of my data.

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Radaris America - Business listing

Radaris has 2 listings of my businesses on their company website BizStanding that need to be removed!

I've heard identical, dishonest replies to my requests for removal that they won't remove the listings "because these are cached search engine results from other sources." "I will need to update the primary sources " and then they repeatedly recommended BizStanding, their own company! I haven't been able to make any updates on BizStanding, which is why I'm in need of assistance but they've refused to help or to be honest!

I finally got an honest person from Radaris who did delete some personal information after the same story that it's impossible to do!

I explained to BizStanding that I was aware that it's not impossible to remove my businesses from their listing but they've still continued to ignore my repeated requests for assistance!

Desired outcome: Remove my businesses from the BizStanding website

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L
8:12 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.
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This review was chosen algorithmically as the most valued customer feedback.

Radaris America - unable to remove info for text codes from non us.

Like a trillion other people, I am unable to remove the fake information on Radaris.com It even says I own 1 million dollars in property! ( I wish). I had to create a profile (which they want) to try to remove this info and then you are supposed to enter a code for a text to verify your account. What if you do not have a US cell phone and live in another...

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R
5:19 am
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Radaris America - radaris - online data seller

I have requested several times throughout the past few years for Radaris to remove my information only to have it removed and to find it placed again on their website. I have been the victim of identity theft. I have had to file a police report. I have had to place fraud alerts and freezes on all of my credit files. My credit monitoring service has also...

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N
9:01 pm
Resolved
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Replied
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This review was chosen algorithmically as the most valued customer feedback.

Radaris America - data fabrication, falsehoods, libel, lies posted as truth on this satanic website

This company has posted slanderous lies and libelous information about me on their website. They lie and do not bother to check facts or verify any information. They libel and lie all over people and call it the truth. They say I'm related to people I've never heard of, and they report me as transgender, a LIE that anyone who has ever known me in my life...

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10:43 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Radaris America - Radaris won't let you remove info unless you 'sign up' and 'give them rights over all your information'

I have filed a complaint with the Texas Attorney General, the FTC and the BBB regarding Radaris. Radaris has my full name, address, employment information, email, birthdate, close relatives and all of their personal information, displayed prominently on search engines through their website. This will allow anyone, nomatter how malevolent their intention...

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3:33 pm
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Radaris America - information broker

I contacted Radaris in March of 2018 to please provide instructions on how to COMPLETELY REMOVE my personal information. You have to register with the sight to manage your profile they created for you without your permission. Of course, they set it up this way so you have to give them your CURRENT PHONE NUMBER AND EMAIL ADDRESS SO THEY CAN SELL...

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P
3:03 pm
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Radaris America - information removal

I have tried in every way possible to have my information removed from Radaris. The company does not allow my personal information to be taken off the site. They will only allow a certain number of records to be removed. They put the information right back up on their site. They are irresponsible with their information. They have me related to people and...

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M
2:05 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Radaris America - don't be naive

They don't provide any unique information. All they can give you is already known, it can be easily found. But it doesn't mean they won't ask for money. Naive customers pay for this willing to get something they don't know about. I checked some information twice for free and didn't find something I wasn't aware of. Asked other people who paid for the...

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A
4:30 am
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Replied
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This review was chosen algorithmically as the most valued customer feedback.

Radaris America - run away from them

Guys, if you're about to make an account on their website, please don't. Or you will regret it soon. Why? Well, because it's impossible to get rid of this. So be prepared that your personal information will stay there forever. I made a terrible mistake when made an account and now I don't know how to delete it. Their instructions don't work. I called and...

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T
10:44 am
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This review was chosen algorithmically as the most valued customer feedback.

Radaris America - opt out option

For more than a week I have been trying to opt out of this website. I have followed their directions very carefully but have not been given the necessary verification code to control the information. They do not respond to customer service emails or phone messages. They have a recording that never connects and warns that due to volumn, there may be no...

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ADVERTISIMENT
J
3:00 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Radaris America - misinformation about myself

I ran a report on myself. It had my age, address, family members, and friends completely wrong. I asked them to remove my information from their site and Google which they said they would do 3 months ago. Nothing has changed. These people need to be reported to the DOJ and more as they are scamming people and I would bet ruining people lives by posting negative things about someone that are untrue. They should be put out of business.

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12:56 pm
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This review was chosen algorithmically as the most valued customer feedback.

Radaris America - misinformation a ton. wrong ages, wrong addresses, has my family related to people we are not

Misinformation a ton. Wrong ages, wrong addresses, has my family related to people we are not. I have tried contacting radaris via phone I left voicemails, sent emails and no response or just an automated removal directions email which doesn't address any of the problems Myself and my grieving father (I lost my mother to lung cancer this past year...

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L
12:19 am

Radaris America - didn't remove my information

I had a profile on Radaris website, but I decided to remove my information so I contacted their support and asked them to delete all the information about me. They said sure and promised to remove everything. But they actually lied and did absolutely nothing, my info is still on the site and I have no idea how to delete it, because it is absolutely impossible without support help! I'm very disappointed!

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D
8:37 pm

Radaris America - radaris will repost your info after removal

What I've found extremely aggravating about Radaris is that even though you have asked them to remove your info, months or years after you think your info has been permanently removed, it will probably appear again. This is most likely to happen if your name is the same as someone else's and the other person lives in the same state as you. Radaris will conflate info--shows you how accurate they are.

But as terrible as Radaris is, they aren't as unethical as ReverseIT.us. ReverseIT has a privacy policy saying your info will be removed, but they aren't honoring their own privacy policy.

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8:50 am
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Radaris America - scam

This company collects information from the web and uses your picture without your consent on their website. It's very difficult to contact them because there is no phone number or working email in their website. Do never send them any more personal information. They require these details to get your account removed, so it's a scam. They will just have more...

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M
12:52 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Radaris America - I placed an order

I received a thank you for your order after it went through and a message to look for an email in my inbox. A message never arrived and when i try to login it does not recognize my email address. I have no order number as a result. I have sent them a message but if the system does not recognize my account and i do not have a confirmation number it does not look good. I have never had this happen and felt it worthy of a complaint. I wanted access to the report i ordered as well as a 3-day trial membership as offered. I do not like giving out my personal information as it is and this makes me really nervous. My email is [email protected]
thanks manuel paiz

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M
Oct 31, 2018 9:30 am

When I google my name Marisela Cedillo in google search images, a photo of me under your website comes up. I do not consent of this. I do not give you permission to use my picture. Please remove my picture from your site permanently. You do not have the copyright to my picture. This needs to be fix immediately

Thank you,
Marisela Cedillo

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Radaris America contacts

Phone number

+1 855 723 2747

Website

radaris.com
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