The complaint has been investigated and
resolved to the customer's satisfaction
Valeroselling alcohol to someone already drunk

The last two times I have went into the Valero listed above, the cashier has sold a six pack of beer to an already drunk customer. I and my family are on the roads in Conroe daily, and I would hate to think that someone I love or anyone for that matter his injured or killed by someone driving around with more beer. I have talked to the manager before, but to no avail. I believe that they do not care who they sell it to, as long as they make the money. I have tried to reach the corporate office to file a complaint with Valero directly, but only get consumer complaints for bad gas. I think this is far worse than someone getting bad gas. If you can not help me, please put me in contact with someone who can. Thank You


The complaint has been investigated and resolved to the customer's satisfaction.

  • Updated by VLO Customer Relations · May 10, 2011

    For Customer Service issues such as this, please contact Valero Customer Relations at [protected], option 5.

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