Abu Dhabi National Oil Company [ADNOC] Customer Care Service

Abu Dhabi National Oil Company

P.O. Box: 898
Abu Dhabi
United Arab Emirates

Customer Support Phone Numbers

800 4455(Procurement Support (ARIBA) 3 2

Abu Dhabi National Oil Company [ADNOC] Complaints & Reviews

Abu Dhabi National Oil Company [ADNOC] / car washing

Oct 21, 2019

Abu Dhabi National Oil Company [ADNOC]Don't try to treat customer as god, at least be gentle to customers especially while asking for credit card informations... It doesn't mean your employees are doubtful, but train them to ask those informations in a good way, I don't think any customer will deny such requests on card...

Abu Dhabi National Oil Company [ADNOC] / customer service

Sep 11, 2019

Hi, i have been treated poorly by one of the staff in shamkha motor world petrol pump in last self service terminal by Mr. Thomos during filling the car. He was arrogant and wasnt on his duty and had came late to attend. He wasnt welcomming at all and told himself to complain. He didnt...

Abu Dhabi National Oil Company [ADNOC] / service are not good in al yahar gas station. name of staff mr sazzad behaving not good.

Aug 31, 2019

Abu Dhabi National Oil Company [ADNOC]One of staff behave not good to root.. he do not care about customar... today i went al ain al yahar gas station for fill petrol. There was tow staff giving service. When i call him (Name mr sazzad) he didn't come he go for premium service. I wait when he finished there i call him again but...

Abu Dhabi National Oil Company [ADNOC] / service staff arrogant

Jul 23, 2019

Dear Sir/ Madam, I was at ADNOC fuel station AL RAMZ 668 Station number to fuel my car at 21:49 pump no 8 receipt number 440845. I inserted my credit card for amount of AED 125 and it was approved and i wanted to fill the fuel, However the fuel handle which goes in the car carrying the...

Abu Dhabi National Oil Company [ADNOC] / debit note received but fund not yet received in last 3 months

Jun 13, 2019

E Wallet Account Number [protected] On 1st march 2019 by mistakenly top up 3000 instead of 100​ ( payment reference number) in my E Wallet personnel account and so I requested refund requested in ADNOC Al Ain Ayla hotel office on 3rd March​ with my credit card copy and request on the basi...

Abu Dhabi National Oil Company [ADNOC] / bad behaviour from one of your employee

Feb 08, 2019

Abu Dhabi National Oil Company [ADNOC]Dear Sir, I am Dr.Nesrin El Mligy, was badly treated from one of your employee his name is Shaheer, who works in Um Al qawin branch. This happens on 09 Feb 2019 on 8:35 am when i was fueling my car and i receive an important call from one of my patients and he suddenly come and close the...

Abu Dhabi National Oil Company [ADNOC] / I did not get my van filled and was charged for petrol which I never got

Oct 11, 2018

Abu Dhabi National Oil Company [ADNOC]on 10/10/18 at shuhada al emarat s/s 696 with trn number [protected] i got cash receipt with user number 21039 vehicle number u dubai 74188 toyota van of 100 dhms 40 ltrs ulg 95. dear sir or madam in reality they did not fill my tank at all i was priced wrongly because i parked my van at...

Abu Dhabi National Oil Company [ADNOC] / card payment option for filling fuel

Oct 03, 2018

Hi, My name is jim. I live in sharjah and works in jebel ali thereby alternate days I fill petrol from adnoc station in sharjah (as there is no alternative choice). Today (3rd oct 2018) after filling petrol at al qassmiyah fuel station (receipt # 156617), notice that my credit card (rak...

Abu Dhabi National Oil Company [ADNOC] / no well bonus to third party roustabout in ad-140

Sep 14, 2018

Respected sir On our rig AD-140, All ADNOC crew gets well bonus and rig move bonus. Even roustabout also. But wr third party roustabout (naukri/SAA), We haven't got a single bonus yet. Its been 10 months since we are complaining. No one listens. Our other rigs third party R/A gets equal bonu...

Abu Dhabi National Oil Company [ADNOC] / vehicle test certificate service wrong mailing

Sep 11, 2018

Today making my test vehicle in adnoc in motor world abu duabi to renew Car's registration, the employee write a wrong mileage for my car adding 40 k kms more than the existing. I only saw thos mistake one hour later and I tried to complain but they asked me to change the tyres first...

Abu Dhabi National Oil Company [ADNOC] / an employee

Aug 13, 2018

Respected sir, I am writing from Lahore, Pakistan. One of your employees, Amin Shahzad is my husband since three years, however he fails to fulfill any of my rights. From abusing me to cutting me off completely, ha has destroyed me and refuses to take any responsibilty which has made life...

Abu Dhabi National Oil Company [ADNOC] / extra charge at the pumps - 10! aed

Jul 31, 2018

I cannot believe that they came up with making extra money over a customer service that should be and is free in any country of the world!! - is similar to Carrefour extra charging because they help you with placing your groceries in the bags or like a taxi driver charging you because they...

Abu Dhabi National Oil Company [ADNOC] / service charges were charged and absolutely no service provided

Jul 17, 2018

ADNOC, 4 times I have filled my car and 4 times I have not had tire air check even after I requested for assistance 2 times. The way I see it is, ADNOC, owes me 40 AED. for the service charge but no service and I sure am not the only one. I observed everyone else too. The problem I see...

Abu Dhabi National Oil Company [ADNOC] / change oil service

Jun 09, 2018

Had my car oil changed for 90k km at al saada stree branch. After the change oil the service crew washed the engine bay with water and sprayed high pressure air. Everything went fine as I was able to drive my car back home. But at night we were supposed to go out I noticed that the battery...

Abu Dhabi National Oil Company [ADNOC] / car wash

May 13, 2018

Dear Adnoc Although you have increased the car wash price, the level of service provided has in fact gone down. In a recent wash at the khalidiya filling station near Sheraton suites the cleaning staff didn't clean the inside properly. There was dust still inside. There was no attempt made...

Abu Dhabi National Oil Company [ADNOC] / new sensors installed at petrol station

May 01, 2018

Hi, I drive a Toyota tundra 2014 model, I fueld my car in al send a area and they had installed new censors on the filling nozzles that prevented the fueling. Several empolyes tried but were unsuccessful. At the end I had to use cash and fill my tank via a one station that did not have a...

Abu Dhabi National Oil Company [ADNOC] / I complain about service of petrol filling staff

Feb 09, 2018

Dear Sir, I was filling petrol from Abudhabi al ain road petrol station (917) on 09/02/18 I have given cash (Aed 195) and ask bill the operator say there is no bill . i have doubt him ask his ID and he start shout to me and refuse to give also, i call his supervisor they also rude to me...

Abu Dhabi National Oil Company [ADNOC] / I am complaining about cashier

Sep 19, 2017

19 tuesday sep 2017 . Ras al khaimah seih al qusaidat adnoc gas station an indian cashier is rude and he hit my car with hand hardly later i asked why did you hit he said in angry way that because i parked my car on different side for filling fuel . He could have told me to go on different...

Abu Dhabi National Oil Company / fuel station attendant (station no: 497 ras al khi=aimah, al rams road)

Aug 03, 2017

Dear Sir/Madam, I am a regular at the mentioned station, a few days ago when I went to fill petrol in car. I parked my car next to the filling bay and the attendant told me to move to the other side as it is not allowed to fill from the side I was parked, but ADNOC has long hoses which can...

Abu Dhabi National Oil Company / cashier 17222 adnoc petrol station en route dubai to abu dhabi

Jul 29, 2017

The cashier was rude and refused to sell adol tablets or even listen to what was required.. He was just in hurry to finish the transaction and move on.. Had a very bad experience and it was the first time ive expereinced the same.. I am a daily commuter and always stop at adnoc for...

Abu Dhabi National Oil Company / vehicle inspection/ test facility & services

Apr 26, 2017

Dear ADNOC, After waiting in line for about one and a half hours to get my vehicle inspected in order for me to sell, the inspector handled me the results paper with "Failed Inspection" result in the bottom. When I looked the reason, it was beacause the car needed a full Polish as written. As a...

Adnoc Petrol Station / The pos/credit card/debit card machine is outdated

Feb 19, 2017

Passed by this evening [protected]) at adnoc khalidiya to fill my petrol. As usual, I just bring my credit card without bringing any cash or debit card as I always do. When the service staff had tried my card, he was asking for pin # which I don't have for that credit card. I instructed him...

Adnoc / Nokia UK Promo


To whom it may concern, I received a SMS stating that I won 110,000 pounds on Nokia Mobile Promo in UK. Asking to call this No. +[protected] & email nokia_promo_uk.. Im giving a waring to all of you be aware on this Scam.. Samuel (Al-Ain )