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Valero

Valero review: bad tank of gas

I
Author of the review
1:16 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

purchased a full tank of gas (gas light was on and i was basically running on fumes). Total tank came to $40.01. Brand new 2007 Hyundai Santa Fe. About 20 minutes later, car started bucking and shaking. Went to dealer - had car looked at and gas tested - contaminated gas - alcohol level was at 15%, which is much higher than they NYState standard. Also hydrometer was .738 heavy. Entire fuel system was ruined - needed new fuel pump, six spark plugs and entire gas tank dropped and all lines cleaned. Car was tied up for 3 days. Filed complainet with DEC, BBB, Valero Corporation and Weights and Measures Bureau because owner of gs station refuses to acknowledge situation. Honestly, just want my $1, 404 reimbursed - not interested in anything more. Any other suggestions? Thanks - Laura

Update by IGNATS
Sep 08, 2009 1:44 pm UTC

this purchase was made on Wednesday evening August 26th.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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