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75 complaints
15 resolved 60 unresolved
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Valero headquarters

Valero Payment Services, 7201 Canyon Drive
Texas, Amarillo 79110-4339
United States

Valero phone number

Valero website

Valero working hours

Mon 12:00 am - 12:00 am Tue 12:00 am - 12:00 am Wed 12:00 am - 12:00 am Thu 12:00 am - 12:00 am Fri 12:00 am - 12:00 am Sat 12:00 am - 12:00 am Sun 12:00 am - 12:00 am

What category is Valero related to?

Valero is related to the Gas Stations category.

What are the social media accounts of Valero?

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Connect with Valero via Facebook at Valero
What is Valero's LinkedIn?
See Valero's portfolio on LinkedIn at Valero

Overview of Valero complaint handling

75 Valero reviews first appeared on Complaints Board on May 25, 2008. The latest review 2 female employee very unprofessional..... was posted on May 27, 2022. The latest complaint charging incorrect gas prices was resolved on Nov 05, 2014. Valero has an average consumer rating of 2 stars from 75 reviews. Valero has resolved 15 complaints.

Additional information


Is associated with Valero? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Valero Customer Service. Initial Valero complaints should be directed to their team directly. You can find contact details for Valero above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest Valero's resolved complaints


Latest Valero’s complaints

7:36 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Valero - 2 female employee very unprofessional.....

On Thursday evening me and my husband went to Valero to get some gas and some slushies so my husband went in there and did all the you know shopping or whatever we had to do so one of the female female black employee had messed up his change so he was trying to help correct her with the correct change so she started belligerent cussing at him saying she'...

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10:09 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Valero - Gas Quality

I have been a loyal card member filling my take app. twice a month at the Valero 181 East 1st st Oswego NY and got 278 miles from the fill ups. Yesterday 5/20/2022 I filled up at Bj's Wholesale 4145 st rt 31 Clay NY and got 341 miles on the fill up thats nearly 100 miles. I think that Valero may be watering down the product and the consumers should be alerted.

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1:24 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Valero - Car WAsh

I went through a car wash at YOUR Valero station on Babcock in San Antonio and it ripped off my rook rack. THEN your insurance adjuster Diana Deaton at Circle K Global Services had the gall to deny my claim saying it was an "after market" rack, even though it was a Mazda rack put on by a Mazda dealer before I bought the car. THEN never even informed me. Outrageous.

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