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USAA

USAA review: Customer service - auto

H
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11:51 pm EDT
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Never had a problem with USAA in the past 30 yrs. Simple auto claim turned into unnecessary delay after delay in trying to get Chandra and Loquetia to return calls/texts/emails. So unprofessional to get no response or slow response or kicked to some other rep and NOTHING gets resolved. ZERO SENSE of urgency or common courtesy. Return calls, speak clearly, stop mumbling. Customers should NOT have to pull pull pull info outta you guys.

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  1. USAA Contacts

  2. USAA phone numbers
    +1 (800) 531-8722
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    Customer Service
    +1 (210) 531-8722
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    Customer Service
    +1 (800) 472-8722
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    Individual Retirement Accounts
    +1 (877) 899-6325
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    Trust Services
    +1 (800) 258-4060
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    Real Estate Rewards Network Assistance
    +1 (800) 531-8555
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    Roadside Assistance
    +1 (888) 452-7754
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    Auto Glass Repair & Replacement
    +1 (877) 314-2255
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    Financial Planning
    +1 (800) 292-8294
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    Survivor Relations Team
    +1 (210) 456-6310
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    Accessibility
    +1 (210) 282-1888
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    210-531-USAA
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    800-531-USAA
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    More phone numbers
  3. USAA emails
  4. USAA address
    9800 Fredericksburg Road, San Antonio, Texas, 78288, United States
  5. USAA social media
  6. Stan
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    Nov 03, 2025
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USAA Category
USAA is ranked 13 among 399 companies in the Banks category
#11 DBS Bank DBS Bank #12 SoftBank Group SoftBank Group #13 USAA USAA #14 GE Money Bank GE Money Bank #15 Wise Payments Wise Payments

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