10750 McDermott Freeway, San Antonio, TX, 78288, US
Thu 8:30 am - 5:00 pm Working Hours
Mon:8:30 am - 5:00 pm
Tue:8:30 am - 5:00 pm
Wed:8:30 am - 5:00 pm
Thu:8:30 am - 5:00 pm
Fri:8:30 am - 5:00 pm
Sat:8:30 am - 1:00 pm

Reviews and Complaints

Mar 12, 2020

USAA Auto Insurance — settling an auto accident claim

I have been unable to obtain a fair settlement for an automobile accident that occurred on Dec. 21, 2019. My...

USAA Auto Insurance Co. — auto insurance

USAA Auto Insurance has performed miserably I have been a USAA member for 43 years and paid a premium for all...

USAA Credit Card — refusal to take payments over the phone

My husband and I have a cancelled credit card through USAA. He is the primary user and I am listed as an...


The complaint has been investigated and
resolved to the customer's satisfaction
USAA Federal Savings Bank — mortgage loan application

Hastily pre-approved for a mortgage without completely understanding my situation. Do not hear from them...

USAA Mortgage Finance — misleading tactics and information

Veterans need to stay far away from this company at all cost. They promise you the world at a low cost, but...

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USAA Bank San Antonio TX — bank operation on gossip not documents

USAA Bank told me their records show my step daughter Kathleen Walker of Sultan Washington, telephoned the...

USAA Bank — possible fraud?

I had established a new bank account to use for my online buisness. So after some searching i decided to go...

USAA.COMterrible customer service

Usaa has a habit of charging nsf fees on unauthorized charges, and when you call customer service to fix problem nothing is ever done

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    2 Responses
    • Su
      Sunnpies Aug 26, 2009

      When you spend more than what you have in the account or do an over-draft the bank will charge you NSF fee for going in the red. I've done this too many times, but its totally in the terms of service. Most banks have fees like this when you spend more money than is in the account.

      1 Votes
    • Mo
      Mohsin Jul 22, 2008

      If it can be proven that the charges were truly unauthorized, the bank refunds these fees. What kind of charges were they? Did you dispute them?

      0 Votes

    USAA — cam and cheating!

    I had insurance, and currently have Banking, a auto loan and Credit Card through USAA. In the past I was not...



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