The complaint has been investigated and
resolved to the customer's satisfactionResolved TJ Maxx — poor business practices
resolved to the customer's satisfaction
If you, like me, are one of the hundreds of thousands of people whose credit/debit card was breached and cancelled because of TJ Maxx's lack of security, then get mad.
Read the condescending letter from their CEO on the TJ Maxx website, and it may just provoke you to do some real complaining.
TJ Maxx has passed this serious matter off to banks to handle. Some banks are cancelling and reissuing cards and some are just saying to 'watch your account for activity'. Either way, someone other than TJ Maxx is paying for the situation. Reissuing credit/debit cards is costly for the banks especially when it numbers hundreds or thousands. We as customers will end up paying for it. TJ Maxx won't. NOT UNLESS, you boycott them.
I've set foot for the last time in any of their stores because I've learned the hard way that a discount store uses discount security measures.
Why shouldn't their stock suffer? Why shouldn't their sales suffer? Buying at TJ Maxx only condones the poor business practices that they adhere to day in and day out. The breach has gone on for months, and consumers are just now finding out, and some of us the hard way. TJ Maxx has offered nothing to effected customers other than their pitiful attempt at a letter on their website. Try phoning them. There are operators who will take your call, but the conversation is scripted and the ears deaf to your problems.
Do you want to do business with a company like that? I don't.