Telkom SA SOCUnethical behaviour

This review was posted by
a verified customer
Verified customer

We arranged for a new line connection with a broadband router at 4 megs. The forms were all filled in and signed. We were informed that we would be notified with a connection date via email. To our great surprise we get an email stating that the deal has been cancelled and that we must reaply for a 2meg line. Is this the way a company like Telkom lives up to its obligations. Surely when something is arranged and confirmed they should fulfill there obligation to that signed contract and not just send an email that the deal is cancelled.

Is this reall the way business is done

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