Telkom SA SOCUnethical behaviour

T
This review was posted by
a verified customer
Verified customer

We arranged for a new line connection with a broadband router at 4 megs. The forms were all filled in and signed. We were informed that we would be notified with a connection date via email. To our great surprise we get an email stating that the deal has been cancelled and that we must reaply for a 2meg line. Is this the way a company like Telkom lives up to its obligations. Surely when something is arranged and confirmed they should fulfill there obligation to that signed contract and not just send an email that the deal is cancelled.

Is this reall the way business is done

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.