Vodafone IE
Reviews and Complaints

So, I was trying to switch to Vodafone IE and they said they would port my service over, but they did it before I even got my new sim card. I was like, "what the heck?" Then, I checked their website and it said my service would only be down for 10 minutes. But guess what? It was down for almost two whole days! I was so mad, I had to call them up and try to sort it out. I was on the phone for almost two hours, which is just ridiculous. Overall, I think their service is pretty poor.

I had a really bad experience with Vodafone IE. I got a mobile phone from them on a contract and at first, they were really nice to me. But when I needed to claim insurance for my phone, they made me wait for ages while they did an investigation. It was really frustrating because I needed my phone for work and I couldn't afford to be without it for too long.

When they finally finished their investigation, they told me that I wasn't eligible for a replacement phone. I was really disappointed because I had been paying my phone bill on time every month and I thought that I would be covered if anything happened to my phone.

Overall, I would say that Vodafone IE is not a good company to do business with. They might be nice to you at first, but when it comes to actually helping you out, they don't seem to care. If you're thinking about getting a phone from them, I would recommend that you look elsewhere.

Vodafone IE ain't the best, that's for sure. I signed up for a 12-month plan and paid on time, but still ended up paying the most expensive per minute rate because I didn't use it too much. And when I asked for the unlocking code for my phone, they kept postponing it endlessly. It was a real pain in the neck.

To make matters worse, the phone they gave me had factory problems and needed to be resoft. I had to make countless phone calls to customer service, but they weren't able to solve any of my issues. It was like talking to a brick wall.

Overall, I found Vodafone IE to be pretty ineffective. I wouldn't recommend it to anyone. I mean, seriously, how and why does this business even exist on the market? It's beyond me.

I've been with Vodafone IE for about 9 months now and I gotta say, it's been a bit of a rollercoaster ride. I've had to call them almost every week and every time I ask for a supervisor to call me back, it never happens. It's frustrating because I feel like my concerns are not being heard.

Another thing that bothers me is that installs are done by third-party companies, which is kind of dangerous if you think about it. I mean, as a user, I can never change my username and password on the giggabox. That's a major security concern, in my opinion.

I've even sent a list of concerns to ComReg, but I haven't heard anything back yet. It's just disappointing because I really wanted to like Vodafone. But the technical staff just don't seem to know what they're doing half the time. It's like they're reading off a script and if you ask them anything outside of that, they're lost.

And don't even get me started on the lack of follow-up. It's like they don't care about their customers at all. Overall, it's just a mess. I wouldn't recommend using Vodafone if you can help it.

I had a really bad experience with Vodafone IE. They cut off my business line today, just because I got a bill from them the day before. I called them to ask why they were charging me for September, when I had already paid a bill of 170 euros to Eir. But Vodafone gave me a bill of only 62.18 euros, which was confusing. I was just trying to clarify the situation, but the staff was so rude and unhelpful. It was really disappointing.

I have decided to cancel both my business account and my home account with Vodafone. I just can't tolerate this kind of treatment from a company. It's a shame that they have such dreadful service and staff. I hope they can improve their customer service in the future, but for now, I'm done with them.

Overall, I would not recommend Vodafone IE to anyone. Their customer service is terrible and their billing system is confusing. It's just not worth the hassle. If you're looking for a reliable phone and internet provider, I suggest you look elsewhere.

I recently purchased a Sony phone from Vodafone IE and unfortunately, less than a year later, it stopped working. I was extremely disappointed as I had not dropped or mistreated the phone in any way. When I contacted Vodafone, they informed me that it would cost ?150 to repair and that I would have to wait three weeks while still paying for the service. I found their customer service to be unhelpful and they treated me like it was all too much trouble. It seemed like they were only interested in new customers and even walked away from me to serve them.

Feeling frustrated, I decided to purchase a new phone from Vodafone. However, less than four months later, this phone has also stopped working. I am now faced with the same issue again and I am extremely disappointed with the quality of the products and service provided by Vodafone IE.

Overall, I would not recommend shopping at Vodafone's store. Their customer service is lacking and their products do not seem to be of good quality. It is frustrating to spend money on a product only to have it stop working shortly after. I hope that Vodafone will improve their customer service and product quality in the future.

I had a really bad time with Vodafone IE's home move team. I applied for a home move about a month ago, but I haven't heard anything back from them. They keep saying that there's still an active line at my new address, but when I contacted the old tenant, they told me that they cancelled their connection months ago. I've tried to get in touch with the home move team through email and phone, using both the customer care number (1907) and the direct number they gave me, but I haven't had any luck. It's really frustrating, and I've been forced to switch to another provider.

It's a shame, because I actually had a really good experience with Vodafone IE when I moved home about a year ago. But this time around, it's been a total nightmare. I just wish they would communicate with me and let me know what's going on. It's not fair to leave me in the dark like this.

I have been a customer of Vodafone IE for a few months now, and I must say that I am extremely disappointed with their service. I have been overcharged for the fifth consecutive month since I signed up for their broadband and home phone package. It is frustrating to have to spend nearly two hours on the phone with their customer service team every time this happens, only to be told that it will be fixed and that this is the last time I will have to deal with it. However, the issue persists, and I am still being overcharged.

In my opinion, Vodafone IE is a gangster company that does not care about its customers. I was given a claim reference number to put in a formal claim, but when I tried to use it, I found out that it was not a correct reference number. This is unacceptable, and it shows that their staff and duty managers, or whatever they call themselves, are awful. They hire dumb and clueless staff who do not know how to do their jobs properly.

It is frustrating to deal with Vodafone IE, and I am still not sorted yet. I hope that they will take my complaint seriously and fix the issue once and for all. In conclusion, I would not recommend Vodafone IE to anyone, as they are unreliable and unprofessional.

Vodafone IE is a company that has a lot of room for improvement. Their customer service is really bad, and it's not uncommon to have to talk to them a lot just to get an issue resolved. Unfortunately, 4 out of 5 support people don't seem to know how to fix problems, which can be really frustrating.

If you're looking to purchase a business phone, be prepared for an unbelievable hassle. Changing plans can also be a troublesome process, and buying new phones can be a long and painful process. Accessing online apps and the web portal can be unreliable, which can be really frustrating when you're trying to get work done.

If you need to repair your mobile phone, forget it. It's just not worth the hassle. It's really unfortunate that these issues exist, and it's not fair to blame the customer service representatives. These are all issues that should be addressed by the Vodafone Ireland CEO and COO. Unfortunately, it seems like they are outright incompetent.

Overall, I would not recommend Vodafone IE to anyone. If you're looking for a reliable phone company, there are definitely better options out there.

I have been a Vodafone IE customer for a while now, and I must say that I am quite disappointed with the service I have been receiving lately. My phone line has been experiencing intermittent faults for the past few weeks, and it has been quite frustrating. Sometimes, the line would be buzzing so badly that I can barely hear the person on the other end, and other times, there would be no dialing tone at all.

As a business customer, this is particularly concerning for me as I rely on my phone line to run my business. I have logged numerous faults with Vodafone IE, but it takes between 2 to 5 days for a technician to even call out to us. This is unacceptable, especially since I am paying for a service that is not being delivered.

Just today, I called Vodafone IE again as we had no dialing tone for the past 5 days, and I had logged a fault about it 3 days ago. To my surprise, I was told that someone had closed my fault without sending an engineer. This is outrageous! I still have no dialing tone, and I am left wondering when this issue will be resolved.

When I asked to speak to a manager, I was told that there was no manager available to talk to. This is not the kind of customer service I expect from a company like Vodafone IE. As a loyal customer, I deserve better treatment than this.

Overall, I am quite disappointed with the service I have been receiving from Vodafone IE. The intermittent faults on my phone line have been causing me a lot of stress and frustration, and the fact that it takes so long for a technician to even call out to me is unacceptable. I hope that Vodafone IE can improve their customer service and resolve this issue soon.