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DU Complaints & Reviews

DU — du home services internet

DUHi, I am one of the customer of dubai postpaid mobile as well as hone services .. I have encountered extreme slow...

Telecommunications  · Dec 06, 2019

DU — plan monthly bills

DUI always have a extra in my monthly bills for a subscription I don't know then I check it in ND unsubscribe it...

Telecommunications  · Dec 03, 2019

DU — du 125 plan

I have port Etisalat mobile number to Du, From that day Im unable to receive any calls from Etisalat, only I can receive...

Telecommunications  · Nov 20, 2019

DU — phone deactivated without intimation

My mobile number [protected] has been deactivated since last 2 days. I was not intimated on submission of documents and...

Telecommunications  · Nov 13, 2019

DU — unreasonable bills

Du company is the worst company ever, they are charging me triple of my monthly bill because of their failure to install...

Telecommunications  · Nov 12, 2019

DU — postpaid

I had a contract with du of 150 for 2yrs, which was ok for me to pay. I paid and used it very firmly and what puzzles me...

Telecommunications  · Nov 06, 2019

Du Telecom — excess billing

I have DU plan post paid since 2 yrs. since last 6 months 2 times I have been charged more for the calls made on the...

Telecommunications  · Nov 05, 2019

DU — du customer service /ivr

I tried many times on d ivr trying all options but a certain service is activated or not or how to activate it is not...

Telecommunications  · Oct 31, 2019

DU — now injusticed legal notice from du about monthly postpaid plan

They have agents in street who always make you fool and try bound you in their fake attractive plans. This also happend with...

Telecommunications  · Oct 24, 2019

DU — payment not received by du agent

I was referred a DU agent (Abdul) by one of my colleagues, whom I have given him a customer for a full package...

Telecommunications  · Oct 21, 2019

DU — balance deduction always

Dear Sir... I complaint this mater from before and it was solved but after Month again this happened I tried recharge...

Telecommunications  · Oct 20, 2019

DU — mobile device

Good Day, I just want to share My experience to everyone from DU in store of Mall of the Emirates.. I take a device...

9 comments Telecommunications  · Oct 14, 2019

DU — online shop delivery

I have purchased mobile plan through Du online shop, purchasing process all went so fine but the delivery date is not...

1 comments Telecommunications  · Oct 13, 2019

DU — prepaid mobile

I got this free tourist sim on arrival at Dubai Airport. Attempted recharging 150Dhs at the machine as the DU shop wa...

Telecommunications  · Oct 10, 2019

DU — internet home services

This is a copy of my complaint to du. First off, your IVR is a JOKE!!! It does NOT WORK!!! I receive the sms, select...

Telecommunications  · Oct 10, 2019

DU — du / over charging and smart plan 150

I have a smart plan 150 per month at du and this month i changed other plan, I've got shocked on my bill last September...

Telecommunications  · Oct 10, 2019

DU — all lies and trickery, excess billing, and worst customer service. avoid du at all costs!

Our company has been dealing with Etisalat when an agent from Du offered us "cheaper plans" for our wifi, landline, and...

Telecommunications  · Oct 07, 2019

DU — home internet

1.[protected] I have relocated my house in the same building just a different floor, 6 days ago - and I have applied for a...

Telecommunications  · Oct 06, 2019

DU — du representative sold connection with wrong information

Dear sir, I am very think full to you that you sent me mail for bill payment and you did not appoint a good staff in your...

Telecommunications  · Oct 06, 2019

DU — misguided to sign wrong contract

I met a du salesman in sonapur on Oct 2016 who told me about a certain subscription for internet and international...

Telecommunications  · Oct 04, 2019

DU — sim

Assalamu alaikum, Here myself Abdul Kareem from Alain of United Arab emirates to convince about a complain that my sim...

Telecommunications  · Oct 03, 2019

DU — fraud field agents

A du agent in front of a grocery store approach me and offer me a free sim card last ramadan(2019). I didnt hesitate...

1 comments Telecommunications  · Oct 02, 2019

DU — iphone order through online shopping

I have ordered a Iphone on 28th Sept 2019 and delivery came on 30th Sept 2019. Delivery Person refused give the delivery...

Telecommunications  · Oct 02, 2019

DU — installation

1 week of waiting on fake installation appointments and promised call backs... No explanation why just told theyll get...

Telecommunications  · Sep 30, 2019

DU — online purchase

I have bought a iPhone last Friday through online shop. System scheduled my delivery exactly same day, however it's been...

1 comments Telecommunications  · Sep 24, 2019

DU — home wifi

worse experience with customer service, such a liars, bad communication, my wifi isn't working since 1 week and i call...

Telecommunications  · Sep 23, 2019

DU — deactivated phone line without warning, no one helps

This has been the absolute worst company I have ever worked with in my life. My phone was deactivated without warning...

Telecommunications  · Sep 17, 2019

DU — excess wrong billing

Du wrongly billed extra amount into our account and suddenly disconnected our internet and television service without...

1 comments Telecommunications  · Sep 11, 2019

DU — mobile service

DU has been charging me a higher amount than they should. The issue has been resolved and I was promised verbally and in...

Telecommunications  · Sep 10, 2019

DU — home network

Dear Team, We have relocated on 31 August & placed Network relocation request to DU Service provider. From this date, we...

Telecommunications  · Sep 08, 2019

DU — du tourist plan

This service is a major fraud, avoid it... do not use it. I came for dubai, for 4 days and they gave me a DU sim card...

Telecommunications  · Sep 06, 2019

DU — internet installation

This guys are bunch of liars who will keep on telling you someone will call ... we are the best blah blah blah ... yes I...

Telecommunications  · Sep 05, 2019

DU — home internet

Their services went down yesterday morning and for the last 36 hours I have been on over 10 phone calls, get the same...

Telecommunications  · Sep 03, 2019

DU — wifi

Myself harish Singh existing customer of du home services (WiFi) requested for WiFi reallocation 35 days ago but I am...

Telecommunications  · Sep 01, 2019

DU — Am complaining about the deduction of my airtime when ever I credit my phone.

My phone number is [protected], I have been using this number for two years now, at first it was ok but now when ever I...

Telecommunications  · Aug 30, 2019

DU — Du mobile service

-cancelled business plan on the phone and over the counter at wafi mall DU brunch -finished all the payments -reconfirmed my...

Telecommunications  · Aug 26, 2019

DU — internet pack

Sir, I activated data pack for one day & later I deactivated it but still it's ongoing, & then I notice balance...

Telecommunications  · Aug 25, 2019

DU — Sim card registration

Dear Du Team greetings this email regarding my sim card id registration, first of all i tell you this is my busine...

Telecommunications  · Aug 21, 2019

Du Telecommunication — telecom service, mobile phone connection

I have a complaint regarding my pre paid number being de activated and cancelled by an untrained employee Mr. Albin at...

DU — Outstanding settlement 2010

I left the UAE in 2010 and on due time I performed all necessary steps to cancel all service offered by du under account...

Telecommunications  · Aug 19, 2019