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Target

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1.9

Overall reputation rating based on reviews and complaints

Target earns a 1.9-star rating from 12 reviews and 797 complaints, indicating that most shoppers are dissatisfied with purchases.

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Target Complaints Page 24 of 40

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L
9:56 am UTC

Target new gender neutral bathrooms

I have often thought Target a very safe store to shop in. Not any more. My wife, nieces, nephews, sons and grandsons and granddaughters will not be putting ourselves at risk to be spied upon or ogled at by perverts just because you want to make what you think is a political correct statement. Well I for one am tired of being snubbed and ignored and told to get over it. You people have lost your common sense and until an apology is given to me and a return to traditional values by your stores I will not be shopping at Targets stores.

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Cindy Kurneck
Cranberry Township, US
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Apr 26, 2016 10:42 am UTC

They aren't asking you to share a bathroom with anyone. Target has single room bathrooms for ONE PERSON AT A TIME

Get a grip.

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F
3:52 pm UTC

Target unethical behavior

04-06=2016

Target...Got Less For Much More!
I received a call yesterday stating I needed to pay our $39.18 Target Card bill. I tried to pay it over the phone and they would not let me because my temporary Target Card had expired and because they couldn't accept a credit card payment over the phone. I was asked to come by a store. I told them I never received a bill or my permanent card but I will come by the store following work and pay off the bill. When I got to the NE Charlotte NC store. I spoke to Bernice. Bernice was very nice however she could't access my account because my temporary card had expired. We called Target's 800# to speak to someone that could help me. Gregory took all my information for verification purposes and listened to my situation told me he could not help me but would transfer me to someone that could. Gregory came back on the line twice to tell me to continue to hold because they must be busy. He later hung up on me completely. I called again. I spoke to Britney who asked all the same verification questions and once again explained my situation. Brittney said I could pay my bill with her by providing my checking account information. My $39.18 bill had not only one but two late charges on it for $62.00 making my bill total over $100. I explained to her that I never received my bill or my permanent card and the first contact I had with Target was the phone call yesterday and that I had tried to pay my bill over the phone. Brittney said they never received a return mail and their policy is that I will need to pay this bill. A bill and permanent card I never received. She suggested that I talk to UPS or US mail and check with them as to why I never received an initial bill and my permanent card that I am being charged for. I commented to her that I do not believe that US Mail would not hold my Target card. She said there was nothing more that she could do and she them transferred me to a supervisor and put me on hold. She came on the line twice apologizing for my hold but telling me they were busy. Finally she returned to the line and said she would email the supervisor and I will hear back within 24-48 hours.All of this happened while I was at the Target store and it lasted over 1 hour. A supervisor, Rory with employee number S005110, called later that day asked the same questions as Brittney and then told me there was nothing he could do to help me. He told me in his 13 years of experience he knows of cases where it was indeed the US mail. I replied to him saying, "you're telling me that you sent it and I am telling you that I did not receive it and you are saying it could be the US mail...Then why am I the only one getting punished here?"
I asked to speak to his boss and he told me there was no one else to speak to and gave me a PO box to write to. I paid the bill and cancelled the account. I will continue to write my letter to the PO box that was given to me as well as blast this story to every social media platform available. I work hard and pay all my bills on time and this is upsetting. Please share and get this story out there.

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D
9:16 am UTC

Target unit pricing info

Beware of the unit-price labelling at TARGET stores. I just found at least one unit-price sticker that was very badly incorrect, and if there's one, there might well be others.

I was looking at acetominophen. I found a set of 2 bottles, packaged together, each containing 250 tablets. The price (in Massachustts) for the set of 2 was $13.99. The unit-price sticker on the shelf showed the "price per 100" as $5.60--which is exactly double what it really is. (The math is simple: $13.99 X 2 = $28 (rounding up) per 1, 000 tablets--or $2.80/100.

The price sticker on the shelf looked like it must have come from corporate. I didn't have time to check any other prices, but no one ever accused any retailer of employing rocket scientists--even if, presumably, they're using calulators or computers to generate these things!

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Wine Is Good
Wine Is Good
US
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May 09, 2016 8:18 am UTC

YOUR math is wrong. You are paying $13.99 for 250 tablets, OR $6.99 for each bottle ($13.99/2= $6.995). Which equals $.559 PER pill which equals, $5.59 for 100 pills. (.559X100=$5.59, which rounds to $5.60 per 100 pills). The unit price is correct.

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D
8:21 am UTC

Target lods

Worked for target for over 4 years and have watched it go down hill. It use to be nice place to work, but not anymore. The loss have control over and some use that to their advantage! I got in trouble for something she thought I did (I did nothing)) it ended up getting worse when called in to office. Had two complaining about things which were not true, they made it into more than it was, ridiculous! No one should be treated by anyone to what I was! Think target needs rechecking who runs the place better and maybe listen to employees more!

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D
7:13 am UTC

Target treatment from managers

Something happened one day at work. Lead took contents the wrong way and was nasty to me. Got called to office had 2 being nasty to me accusing me of people quitting because of me and has had many many complaints about me, really? For one thing I did have problems with 2 people they have hired, but so did other employees. No one has quit because of me ever! If I was such a problems why am I working still? I have been there almost 5 yrs the management is the worstever except a few. They treat us with disrespect always mad because work not done etc... They have unrealistic time schedule and has said as such. Not a good place to work at all. Also not aloud to be sick, Dr excuse or not!#

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Brenda Garrison
Waynesboro, US
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Apr 22, 2016 5:13 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Real sorry to hear Target thinks it's ok for a man with male parts is welcome to go in a ladies rest room. .No common sense, or perception You are wrong. You just lost a my shopping at Target .Too bad I did like to shop there.

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P
10:14 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I asked sales person for a Vizio 48" e-series TV as advertised and displayed on a sign. The sales person brought out a TV for me to purchase. As I was walking to the register I noticed the TV was a D-Series, which is last years model. When I went back to the sales person to exchange the TV he said the D-series is what he was told to give to me. He knew it...

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R
7:00 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Return assistant accused me of trying to scam the Chicago West Loop Target store. I had a flat tire a couple of blocks from Chicago West Loop Target store so I went to Target to buy a tire pump. I parked in the Target garage and after buying the pump I realized that there was something wrong with the pump. Somebody had returned a broken pump and Target had...

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R
4:16 pm UTC

Target merchandise missing from my purchase

Yesterday i was in your target store in palm beach gardens lake park florida I bought two sheets sets. I just realized that only 1 sheet set made in into my bag. the missing item as [protected] full sheet set for 22.48. When I try to call them the phone rings for 3 to 4 minutes then hangs up. I finally keyed into the electronics department and told them my problem in reaching someone. I spoke with Linda who said she was the store manager, she refused to give me her employee number or last name. She refused to see if the package was at the register. She was one nasty piece of work and would only tell me to come into the store. I will go in tomorrow. If this is Target Customer Care I WILL NEVER SHOP IN TARGET AGAIN.

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J
2:42 am UTC

Target the worst ever!

I placed an order and received a confirmation email. Then I realized there was a mistake, that one item I never ordered was added to my cart and I was charged for it. So I immediately contacted Target customer service and asked them to fix the problem. I was put on hold for 30 minutes and then disconnected. I've spent over two weeks trying to correct an error in an online order, and the issue is still unresolved! I called every day, and was always put on hold! Then, few days later I finally received a message stating noting could be done, since my order had already shipped. I will never order from Target again. It is the worst website and customer service is terrible!

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E
2:07 pm UTC

Target dear in the headlights.

No wonder I will never go back just ask a question
of a 9-11 Dollar a hour employee.If your are 17-65 and working a target
that says it all, You ask the question they answer are you (OK) You are
stupid, Can you imagine the line of crap they feed Cousin (IT) You are on welfare clue in.Thank you for making me a Amazon Consumer.

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R
Rose69
Perth, AU
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Mar 08, 2016 7:08 am UTC

with comments like yours perhaps you were so rude to some poor woman working 2 jobs to feed her kids, you got what you deserved!

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B
5:08 am UTC

Target sent the wrong item

I purchased a bicycle from Target. I made my order in mid November and thought I had plenty of time before Christmas. That bicycle was a Christmas gift for my boyfriend. It was three days before Christmas when I received my order, but it was the wrong bike. They sent me $150 cheaper model. I contacted customer care, sent them pictures and demanded my money back. They refused to give me a refund, and told that they'll send me another one. I refused, because there was no time for it, and I had to buy another present, but I was out of money. Well, it is now February and I'm still waiting for my refund! The worst online experience ever.

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L
9:52 am UTC

Target very bad customer service!

Back in December I contacted Target customer support to make an order for store pick-up for electric oven. The Target rep made an order for me and misspelled my name. I pointed his attention to his mistake. He apologized and made a new order. Several weeks later my order finally arrived. Few days after I picked it up I received another oven. I contacted Target and their rep offered me a refund. He said that I need to send one oven back to them and confirmed that money would be immediately credited back to my credit card, so I returned it. 8 days passed and my money still were not returned.

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P
5:47 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Target baby registry

Although last year I used the Target wedding registry with no problems, yesterday, February 3, 2016, began the following problems:
1. The online baby registry would not work.
2. I called [protected] to place my order (baby bed $299.99 & mattress $49.99). After much delay, the store with both items was located.
3. Today, Feb. 4, 2016, I have not received an email confirmation .
4 NOW, the bed is not available at the designated store.
5. I wanted to order a matching dresser ($299.99) from the baby registry; it is not available, and there is no future available date THAT IS is known.
6. After two days on the phone for hours, Target will deliver the bed SOMETIME; THE MATTRESS MUST BE PICKED UP AT THE DESIGNATED STORE--IT CANNOT BE DELIVERED WITH THE BED.
7. My email MAY be correct finally. I await notice IF the dresser becomes available.
8. I AM VERY DISSATISFIED WITH THE TARGET BABY REGISTRY. IT SHOULD NOT LIST ITEMS THAT ARE NOT AVAILABLE.

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Update by patriciadansby
Feb 04, 2016 5:50 pm UTC

I live in Texas, not California.

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S
7:14 am UTC

Target terrible

I had the worst experience with Target. I purchased a PlayStation as a birthday present for my brother and paid over $300 for it. I picked up a store near my house to pick up the product. I don't know how and why, but they picked up a completely different store in another city. When I noticed that I immediately called Target customer service. At first no one picked up the phone, but when they finally answered I was told the pick up location couldn't be edited. So they actually said that I need to go to another city to pick up the item. I explained it wasn't my fault and it was a gift, but they did not listen. So I ended up going to another city and spending extra money on tickets. I am still disgusted and embarrassed about everything what happened.

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J
9:18 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today I am a very angry target customer. I live 2 miles from a target store and shop there all the time. I like shopping at target. Target - what's up with the debit red cards now? What a pain in the butt!! Within 2 months of my signing up for target's (Debit) red card I was among the millions of other target customers who were on fraud alert.In...

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R
1:59 pm UTC

Target wrong item

I ordered a bed spread and shams from Target.com. When I finally got the item it was a completely different color and design than what I ordered. I called Target and was told that they were sending the correct one by express mail and I would receive it in a day. I called Target back when I didn't receive my correct bed spread and then I was informed that they needed the item they sent me back before they could send me correct one. I informed them I had already went to ups store to have item returned the same day. I waited and a few days went by and still had not received the spread. I called again to maker sure they received my return and was told that they had. I ask rep while I hadn't received my correct spread yet. He informed me they will mail it and would be 14 days. I told him that was unacceptable and that they received my return in a couple of days. He told me I needed to write a complaint. As of yet I have not received the spread.

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P
Pat Sermon
Georgetown, US
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Jan 22, 2016 2:03 pm UTC

I am very dissatisfied with the way my order was handled. I have ordered from Target a thousand times and have not had this much of an issue getting correct item that I ordered. I am very disappointed with the way this incorrect item was handled.

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J
8:54 am UTC

Target order never arrived!

I purchased a coat that's was available only online. At the time I ordered there was an option for free shipping. I had to pick it up in a Target store. Later I received a message stating that my order has shipped. Few weeks passed and I received another email saying my coat is successfully delivered. But when I got to the store I was told they never received it. I contacted customer service and they promised to ship another one. But the same thing happened: told it was delivered to the store, but the store had no record of it. Called customer support again, and was told they have no idea what happened with my order and where it can possibly be. Horrible, so called customer service can't even explain why the item is totally missing! This is ridiculous! Seriously, I expected better service from Target.

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S
8:34 am UTC

Target their service is absolutely ridiculous.

I made an order on Friday, November 13. There was an opportunity getting a 25% discount for toys. I wanted to order toys for my children for Christmas. I placed some items in my cart and used a code with the 25% discount. I also had a members card with additional 5%. But the price was like the original one, because the code didn't work. Every time I try to enter that code nothing happened. So I had to call their customer service. Every time I called them I was contacted with agents who didn't understand the purpose of my call and they even could not understand or speak the language. I was on the phone for over an hour talking with their staff member and the person could not understand what I was trying to do. They said that I need to wait few more minutes, but then they just dropped the call. They never called me back. I tried to call them myself, but they just ignored my phone number. So I took my husbands phone and called again, and they finally answered. I was talking to a nice person. But I had to spend almost two hours on the phone, discussing the problem. We finally got the order placed and I got my 25% discount. I was lucky, but that site really has some serious problems. It needs to be fixed. As a test, I tried to call them again from my phone and they didn't answer. Their service is absolutely ridiculous.

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R
2:31 am UTC

Target customer service (manager and security)

Today Thursday Nov. 26 2015 Thanksgiving went to one of your Target Store in Downtown L.A. to check your Movie Selections before going in to work.. as i was leaving the Store I stopped by the Restroom.. as I was Ready to sit on the Toilet someone for the Cleaning Service stepped in the Restroom to clean a Women.. She did ask if anyone was here and I notified Her that was inside.. I even flush the toilet to let Her know in case She didn't hear Me.. yet proceed to come in and clean.. got close to where She was close to Me cleaning the toilet next to Me.. I felt Very uncomfortable.. My Privacy was invaded.. Right now I don't feel comfortable going to work.. I am Very Upset.. I immediately went to ask for assistance.. I asked to Speak to the Manager about what just happen to Me in the Restroom.. gave Me a look and talked to Me like ' what '... He did not do anything or even Apologize for the incident.. did ask one of the Security if there was a Women cleaning the Restroom .. He said Yes.. She is mopping Right Now.. and to Top it off.. as i was leaving the Restroom same Security went inside to use the Restroom while She was still inside.. again I am Very Upset thinking about taking Action.. this Incident happened between 11:30 - 11:45 p.m My name is Jose Lopes # [protected] W.55 St. Los Angeles Ca 90037

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R
11:13 pm UTC

Target credit card refused at the checkout terminal

Credit cards are not approved because on line connection with credit card is intentionally blocked. Credit card resubmitted and transaction approved after calling credit card from my cellular. No transactions were previously received. Embarrassing situation.

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