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CB Department Stores Target Complaints #2-21
Target

Target review: Customer service ( 1 comment)

L
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8:41 pm UTC
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I am almost 80 and went to the Target store on Bosque Avenue to to get shampoo. I am too old to drive, so I had to walk home. Onçe there, I discovered I had creme rinse instead of shampoo Exhausted, I went back to Target añd asked a clerk for help. Sadly, I realized I had lost the receipt. Two employees, one a manager, berated me and refused to make the exchange. I am older and it is much harder now. I had to walk back home with no exchange I have been a loyal Target customer for years I do not use credit cards and I pay in cash I was made to feel stupid and devalued. I will not return to a store where.I was humiliatedsnd devalued. I am a retired teacher with 9 years of college; s proud graduate of Texas A&M University. Pkease let ne return the creme rinse for my sgampo.

Claimed loss: $3.00

Desired outcome: Trade the creme rinse for my shampoo (CURLS) and receive a written spologyfron the cruel ckerks. Myb NJ ane is zlinds Tlergerson,;5400 Laurel LakeDrive, Waci, Texas 76710. this was the Target on Bosque in Waco, Texas

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Aug 21, 2026 5:38 am UTC

If you cannot even spell the word shampoo, I doubt you are in college. You made TWO mistakes. First YOU got the wrong bottle. Second, YOU lost your receipt. So if YOU are humiliated when they could not make the exchange, you can only blame YOURSELF. No one was "cruel" to you, they treated you like anyone else who would have tried to do an exchange without a receipt. As, for being a teacher, with your poor English it is no wonder the country is not doing so well. IF your English is poor what did you teach the younger generation?

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