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Target complaints 784

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Target cell phone warranty

Do not EVER purchase a cell phone from Target Mobile...everything is hunky dory during your purchase (scam)...oh yes, you will hear how much better Target Mobiles "protection plan" is compared to Verizons...yep! The monthly fee is cheaper, the deductible is cheaper, and it even covers water damage! What a bargain! UNTIL...you have a claim. Then here is what awaits you...first, they will drill you on what happened to the phone...THEN, you get to wait 3-5 days to receive a box to put your phone in, and send back to them...THEN it will take their service dept. 5-7 days to determine if the phone can be fixed, or if they need to send you a refurbished one, NOT A NEW ONE. THEN, , , if they determine that the malfunction is the phones fault, you don't pay a deductible (although they make you pay that when you file the claim!) BUT, if they find you negligent on any level, you pay the 100 bucks (which you already did when you filed the claim, but they don't return it to you)...and NO, they do NOT cover "liquid damage"...and they have every right to deny your claim too! If they feel you broke it by throwing it, or dropping it with negligence, your warranty is void. Oh, and don't try to lie and say you lost it, because THATS negligent...and void...and don't even THINK of claiming it was stolen either! You have to have a police report, and again, if the report states your windows in the car were down, or you didn't lock your doors, or you were negligent (they love that word), no warranty for YOU! But, if you are lucky, they will approve your claim and send you a fixed phone...after about 14 days...which, please...NOBODY is going to wait over two weeks and be without their phones! I ended up cancelling my current contract and pay the fee to do so...then I headed to a REAL Verizon store to open a new acct. and get a new phone...another 200.00 on top of the 160.00 I had paid for the "insurance"... SO heed my advice...DO NOT BUY FROM TARGET MOBILE...ITS A JOKE...AND SHAME ON YOU TARGET! GET RID OF THESE SCAM ARTISTS

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Fendigirl
, US
Dec 16, 2016 12:20 pm EST

Your statements couldn't be more true. I have had the insurance for approximately 18 months now, since buying my phone. A rep was there at the time of my purchase and convinced me to go with the Target insurance instead of Verizon's, which I've always used. I took the bait since the Target insurance would provide a NEW YES BRAND NEW phone, either same model or comparable if the other wasn't available, should I need the service. I was told my replacement fee would be $149. Initially I was hesitant, since I've never paid a fee for Verizon to replace a phone, but this would be a BRAND NEW phone so I wouldn't have to deal with a new problem from a refurbished phone that really wasn't. So I agreed and have paid almost $11 a month, because of taxes, for 18 months. I finally need the service. My Note is freezing, turning itself off and on, losing the speaker, and randomly opening things up, so I called ESecuritel Brightstar and told them my problem. They said I qualified for warranty service. WOOHOO right? NOPE! I could give them $199 and they would send me a CERTIFIED LIKE NEW phone, let's call it what it is a REFURBISHED PHONE, I'm not an idiot. I explained that I was told I would receive a new phone and it would be $149. I even read the information directly from the service agreement I received when I signed up. I was told that wasn't the case and the refurbished phone may not be the same color, size, or could have cosmetic flaws. I insisted on speaking with a supervisor regarding this. I was told I would hear back from them within 48 hours. They didn't specify if that was working days so I'll give them the benefit of the doubt that it was. That would mean, I should have heard something on 12616 or 12716. The absolute latest 12816. As of today, 121616 still no call, so I called. I was told that the supervisor noted in my account, that it would be a refurbished phone and the cost was $199 and they were sorry for the inconveniences. This wasn't acceptable so again I asked to speak to a supervisor. I was placed on hold then sent to a SATISFACTION survey, are you kidding me? I called back, same thing. This happened several times. Again, I called back and requested a supervisor and cancelled my policy. The supervisor, who by the way was the only person of the 8 that i spoke to who had any command of the English language, said what I had and was told was untrue. I informed her that I was attempting to resolve things before taking the matter to my credit card company and the BBB. At that time she said I was making a "legal threat" and hung up again bringing up the satisfaction survey. Obviously they really care how satisfied we are. I will contact both the BBB and my bank tomorrow to lodge formal complaints and attempt to get a refund on the fees I've paid for a fraudulent service. I love Target and cannot believe that they would deal with such a company. I'm still looking for a number to contact Target directly, but I'm sure this has already been done by others after seeing numerous horror stories, some much more costly than mine. If anyone knows a contact please let me know.

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Charles_Fin
Monrovia, US
Nov 18, 2011 7:19 pm EST

The Reps at my local Target Mobile Kiosk are really pushy. They didnt seem interested in what I wanted.

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Mega Ultra Chicken
, ZW
Jun 08, 2014 9:57 am EDT

Do Target employees even WOOF WOOF?

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7:58 pm EDT
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Target ridiculous expectations

Target is your average retail corporation. What I mean by this, is that the company has insane expectations of employees, yet does not treat them with respect or pay them well at all.

For privacy reasons, I have omitted the store I work at, but I feel as though I need to express my disapproval of this company and the store I work at.

I was hired on as a Backroom Team Member, who is responsible for pulling auto-fills in the morning, back-stocking product from the trucks and, occasionally, performing a suspect date audit (SDA), pulling "research" batches and hourly CAFs. Research batches are compiled by the Instocks Team, who scans shelves throughout the store so that empty or under-stocked locations can be filled. CAFs, on the other hand, are computer-generated batches of product based on what is being sold throughout the store.

Normally my morning consists of the SDA (checking for expired product), then pulling research until 11am, which is when the first CAFs begin to drop. Research and CAFs have one thing in common: they are both time-sensitive. Research must be pulled within an hour of the batch being entered into the system; CAFs must be pulled by the end of the hour. Any batches that "expire" negatively affect the backroom scores.

There are two problems with this system, however:
1) Instocks scans research batches until 11am, meaning that research will occasionally show up during the 11am CAF pulls.
2) All of these pulls are done by one person in the backroom from 11am-5pm, then once again at 7pm.

On a slow day where there are 12-20 batches an hour, CAFs are fairly manageable. However, the CAF Monitor (a report that shows how long each batch should take to pull) does not take into account: distance traveled, broken/uncharged powered equipment, PDA issues, guest pulls, vendor questions, assisting coworkers and any other interruptions that may occur. So on days where there are 25-38 batches per hour, CAFs become unmanageable and incredibly frustrating. At the store I work at, the TLs and ETLs are never held accountable and rarely do their jobs so as a result, if I call for help with the CAFs, I generally get nothing as a response. The best part about this is, when I go to my supervisor about this, I'm the one who gets the blame. They tell me I should "keep trying, " despite the fact that I try several times before giving up.

Personally, I feel the CAF system is in dire need of an overhaul. The idea that one person can pull every item from every batch, every hour without fail, is asinine at best. My pull times per batch are even within estimates, so if I'm still failing despite meeting the estimates, something isn't working. My supervisors keep telling me that "a batch here or there isn't that big of a deal, " yet it negatively affects our score, which does nothing but anger my coworkers.

Another issue that has been affecting my pulls is that, for whatever reason, product that is back-stocked earlier in the morning will come out in the CAFs. This may seem normal, except for the fact that the items being pulled aren't actually needed on the sales floor. Essentially what happens is that I end up undoing a lot of the work that was done earlier, only for the items in question to come right back to the backroom so that they can be back-stocked -again-. The PDA doesn't consider the items as "challenge" when being back-stocked, either, so there has to be a glitch in the system somewhere. (When an item is "challenged" by the PDA, that means it should be pushed back to the sales-floor instead of being back-stocked).

On the note of my coworkers, the best way I can describe them is that they are like a fraternity. They all drink and party, yet are unsociable with new employees (a.k.a. "outsiders") and will stab them in the back without hesitation. They also make baseless, often hypocritical accusations against newcomers simply to get them in trouble. Because the current backroom team is so close, there's also a lot of drama that occurs, even between supervisor and subordinate. One of my coworkers told me that the backroom team was once accused of "hazing" new employees or "scaring them off, " but honestly I think people left partly because there's so much bulls**t that goes on. One of the supervisors has even been accused of sleeping with one of her subordinates which, based on her preferential treatment towards this coworker, wouldn't surprise me at all.

When it comes to the Team Leads and Elite Team Leads (TLs and ETLs respectfully), they, as I said before, are rarely held accountable for their behavior. The Plano ETL is constantly shirking her duties and forcing them onto her team, yet will spend entire shifts upstairs on the computer. Her team constantly mocks her behind her back and doesn't think she's fit to be an ETL, yet because she's buddy-buddy with HR, nothing can be done to fix things.

The flow team TL, while being a genuinely good guy, constantly has his team stay far past their scheduled time, which causes a strain when it comes to the budget for the schedule. There have been times where his team has expended 100 hours in a single week, forcing other teams to cut shifts left and right. Yet he is never held accountable for doing this.

The backroom supervisors are also buddy-buddy with HR. The ETL, however, brown-noses constantly and is manipulating the new store manager (or STL, Store Team Lead). The entire backroom team is becoming increasingly frustrated with both of them as neither of them actually spend time in the backroom. Their management style is also very hands-off, which tends to cause a lot of in-fighting and only makes the drama worse. The supervisors also judge the backroom almost entirely on reports and first-impressions, rarely taking into account the reasons as to why we are behind or struggling.

One of the biggest reasons the backroom team is constantly struggling is because, as several of my coworkers have put it, we are the "###" of the store. If a TL or ETL needs someone to do something, they will automatically call a backroom team member, regardless of how swamped we are. And if we say that we can't help, we get in trouble. This is only made worse by the fact that our supervisors have done NOTHING to correct this, causing problems for the backroom on a near-daily basis.

To anyone thinking of working at Target: don't. I work my ### off for $9.75 an hour, am never recognized for my hard work and will never get ahead because I'm not "one of the guys." If you can put up with the constant drama, the unrealistic expectations and can keep your mouth shut, maybe you'll have a chance, but I wouldn't bet on it.

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masterjobs.net
, LV
Jun 06, 2013 6:47 am EDT
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Read more reviews from employees about working at Target http://masterjobs.net/target

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4:08 pm EST
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Target misinformation

I'm a former employee of Target. I've been quiet about a lot of things despite the fact that a lot of my peers did file complaints with HR staff and management of this particular Target. The HR personnel was always very dismissive and condescending on everyday basis. Since I was moving out of town I quit the company in September 2012. I left my new address with HR personnel and ETL of my department --twice-- so they may deliver my W2 form to my new address when the time comes. They made it clear that if I leave my address with them they will take care of everything. In February, after all my family's W2s came and the Target one did not I decided I'll give my old Target store a call. That's when I was told that they never recorded my new address and they sent out my W2 to the old address. I was assured it would be forwarded to my new address but I can also request a copy with Target Services. I waited to the W2 that was already sent out till March, but since it never came I called the Team Member Services. There I was told that Target W2s are not allowed to be forwarded and I cannot get a paper copy of it anymore. The only way I can access my W2 copy is through an online website that will charge me $10. I can easily swallow that $10 if I'd be told the truth from the beginning from my HR when I called them in February. If they would tell me the truth I could have my W2 at the beginning of February and not wait till March! Their incompetence and lack of care is still overwhelming after all these months that I quit working for Target. I don't know if they did know the truth and were trying to get rid of me like they always do with their employees, or whether they weren't aware of the Target W2 policies, in which case they should get a better training at their job. Because of this whole thing my Financial Aid for school will be late. I truly hope this will be the last time I have to come in any contact with my Target store HR and Management people (People I particularly spoke on the phone and dealt with as I was quitting were ETL Lisa, former HR Gaby, and current HR Lauren).

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Update by BarbSmith81
Mar 02, 2013 2:37 am EST

Dear Tasha. I'm not sure why you seem to be so upset by someone else's problems. Perhaps it's time to look into your own troubles instead of undermining other people's judgement. You could have simply expressed your questions and doubts you may have about my statement, but you decided to attack me, not knowing either me, nor the party I'm speaking of. You'll never know the truth about either so you may as well save the personal attacks (calling me irresponsible and childish) for communicating with your friends and family, if you have any. But this "blame game" can work both ways, see, how can I know if you're not paid by Target to come to websites such as this one to undermine complaints about the company? But just fyi I advise you to be more civil, even on the internet, it's boils down to simply having respect for other people.

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Target stealing from customer!

I recently returned an item to Target, with a receipt, and found several days later that they both refunded and then re- charged me for the price of the item upon checking my statement. I called the store managers several times and was told to wait a few days until all pending transactions had cleared. I then took all my documentation, receipt, credit card statement, to the store in person and spoke with 3 different "managers" who were absolutely useless. Then since they could not help me and were probably upset that I would not stop standing my ground and explaining that they owe me for the additional charge, they sent a security guard to try to "shoo"me out of the store with no resolution, saying that I needed to call guest relations. Well, after a whole go around with this department also, they still refuse to give me money back! I cannot believe a multi-million dollar company with all its information technology cannot figure this out and just give me back what is rightfully mine. This is downright, indisputable theft of consumer's money! Still no resolution or willingness from any Target employee to help :-((( Very poor customer relations and ethics - nobody seemed to care. Will not shop there again and will let everyone know about this incident of stealing.

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Target interviewed by 20 yr old

As a 41 year old female, I recently attended an interview for Target, I applied for Shipper and for Cashier...I dressed myself up in proper interview clothes, did some research on the history of Target and showed up early for my interview. I was sitting in the interview room with people in ripped jeans, t-shirts, jogging pants... I was called in to the room where there were at least 8 other interviews going on, it was loud and confusing. I sat down at the table I was directed to and my "interviewers" were 2 young people, no older than 20, they laughed and joked all the way through the process, didn't even ask me questions about working in a warehouse, nor did they have a copy of my resume in front of them. After about 4 minutes of whatever the hell that was, I was rushed back to the waiting room. After that my interviewer came out, shook my hand and told me they would e-mail me in a few days, either way. I didn't get the job...
I have recently talked to people who got jobs there...first, they hired on the spot...second, they only hired "like" people, young, gorgeous, skinny, expendable...of all the people my age and with my experience, none of us were hired...
What type of store are they trying to run here? I can tell you right now, I'm not shopping at a place run by teenagers...that place is not going to last, and I'll boycott it until I have no more voice...GRRRR

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Target wear and tear after two months unacceptable

I purchased a pair of Men's Merona® Ryan Driver Shoe in November of 2012 and after two months of office work and walking to and from my car this is is the wear and tear I have incurred after a mere two months. Poorly designed shoes. I will never buy another pair again.

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Iwontell 3
ft. smith, US
Mar 12, 2014 7:38 pm EDT

AGREE with all above or worse - strangely my pix's from complaint above somehow disappeared...hmmmm
HOWEVER the comment of "the way you walk" is a little ###ed...does that mean shoes should have "instructions" on how to walk...Are there special shoes for different types of walking?

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Iwontell 2
ft. smith, US
Mar 11, 2014 10:58 pm EDT
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GUESS I'M NOT THE FIRST...Had pair for less than a month when the toes sstarted coming loose from the soles...went to Target - they would do NOTHING. Went ahead and wore for a while around the yard just to get something for my $30+ but soles got to point couldn't walk without Tripping...what a joke...(or maybe a lawsuit?)
No more Target, No more Merona...Should have bought some "cheapo's" at Payless, etc...couldn't have been any worse and saved $15+ or so.

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Gareth Ellzey
Austin, US
Feb 17, 2014 1:47 pm EST

Bought a cute pair of Merona flats, with floral-cutouts. The first day I wore them the right shoe all but disintegrated - the 'flowers' just came apart. The LEFT shoe had NO problem. Go figure.

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mc29
Brooklyn, US
Apr 20, 2013 2:49 am EDT
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I have the same issue. I bought a pair of Merona shoes and liked them but after 2 months of walking 2 miles a day i had holes in the bottom! I found out when it was raining and my socks got soaking wet. See photos for tops of shoes (like new) and the bottoms, lightly used but with holes and near holes from wear in several places . . . i do NOT drag my feet and the wear is even in general. But how are HOLES there after such light use?!?!?!

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Target eye glasses

I bought $500 Ray Ban glasses almost 2 years ago at Target optical and wanted the transition lenses. The sales person suggested an anti-glare coating which I purchased. Now the coating is flaking off the lenses and they are very blurry. I returned to Target and asked the manager about it. Her reply was "we never recommend putting that coating on transition lenses". She then told me there was nothing she could do. My eye glass prescription hasn't changed and the frames are in great shape so I don't need new glasses. However since these aren't usable and Target won't stand behind their product I will have to purchase new ones.

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Target deceptive practice

Target advertised they were honoring competitors ads until Dec 15. Yesterday 11/22/12 I waited in line hours before there 9pm opening. The cashier was changing the prices and occurred an error on one of the items because it stated the price was too low to honor. When she called her manager over the manager told her that they were not honoring ads on black Friday. She stated it was in the policy at the customer service counter. I went to customer service counter where they had a post card with target policies and in middle it had one line that stated would not honor black Friday ads. I told manager that wasn't right that no where in there advertisement, or online did it state that. She still refused and asked me to leave before she escorted me out. Target was very deceptive and falsely advertising just to get black Friday shoppers in.

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katrina ferguson
ff, US
Nov 24, 2012 12:26 pm EST

Anyways I was angry, I would never hit anyone. I only said I would slap manager if she did not honor the black friday price match. I would never hit anyone, she was bigger than me.

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katrina ferguson
ff, US
Nov 24, 2012 12:25 pm EST

It is none of your business.

When I told manager I would slap her if she did not honor the price she told me to leave the store. Mother with eight year old and 11 year old threatened to call police. I told her if she did I would grab her phone from her, stomp on it and slap her racist children.

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katrina ferguson
ff, US
Nov 24, 2012 12:24 pm EST

What business of it is yours loser.

I told the manager if she did not honor price I would slap her and she asked me to leave. I told her I would not leave until I got the price match and she was coward and threatened to call the police. The lady behind me was a neighbor who hates blacks. Her children were staring at me and she was going to call the police. I told her that if she does I would grab the phone from her and stomp on it then slap her eight year old girl and 11 year old boy. Then I was escorted out of store.

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katrina ferguson
ff, US
Nov 24, 2012 12:22 pm EST

What the f**K business of yours is it when I price match? If you are not going to respond intelligentally to my review then shut the f**k up.

I was so fed up that day that I told her if she did not honor the price as advertized I would slap her. She said I was upsetting the other customers and asked me to leave. I told her I would not leave until I got the price match and she told me escorted me out. I told her the coward I would not leave and she threatened to call the police. A lady behind me told me she was calling the police and I told her if she did I would grab her cell phone and break it and slap her eight and 11 year old children. Then she escorted me out of the store.

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SKOR
Toronto, CA
Nov 23, 2012 1:23 pm EST
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If they were honouring competitors' ads until Dec.15, why did you pick the busiest shopping day of the year to price match an item?

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Target in Aiken, is operated by an incompetent store manager & racist, she refuses to hire or keep employed qualified black men as employees/managers, and she & her assistant manager; John Kelly (a guy whose a south aiken high school drop out, a sex offender, and a Klu Klux Klan member), often discriminates against minority employees, and mistreats black...

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Target in Aiken, SC | 2545 Whiskey Rd, Aiken, SC: is operated by an incompetent store manager & racist, she refuses to hire or keep employed qualified black men as employees/managers, and she & her assistant manager; John Kelly (a guy whose a south aiken high school drop out, a sex offender, and a Klu Klux Klan member), often discriminates against minority...

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I was checking out in a Target store and the clerk asked if I would like a Target special customer card. She said I would get 5% discount off my purchases. I told her I didn't want a credit card, and she said it was a discount card, and she could take my info. quickly and get me checked out. I thought this was like my Kroger grocery card that gives me a...

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I had a change in family status and as a result change in my financial status. I could not make payments on several credit cards and medical bills. I sought advice from Lutheran Social Services regarding financial planning, and determined that filing a Chapter 7 bankruptcy was my best option. I obtained an attorney and started the process of filing. I...

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Avoid shopping at this store!!! The store manager, admitted to me that they enforce racist policies, and do not like to hire african-american men for management positions!!!

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Target no reasonable review of disputed charges

Beginning 07/05/12, I attempted to dispute 2 charges on my Target RedCard for auto repairs that were improperly performed, causing additional damage to the vehicle that left it undriveable & not worth repairing, ultimately forcing us to sell a previously running vehicle as junk. On 7/10 I contacted Target RedCard again & was treated with incredible disrespect by representative Jackie, then transferred to representative Kim, who requested I submit information about the repairs. I submitted the receipts from the original repairs, an estimate for repairs needed after the damage, a letter from the mechanic who examined the vehicle at that time, & a timeline & description of the problems on 07/30/12. I received no response from Target RedCard until contacting them on 08/13/12. Kim returned my call on 08/14/12, informing me that we would have had to have the repairs redone in order to pursue the dispute, and that since the repairs were not redone they would not pursue the dispute further. As the vehicle was seriously damaged due to the improper repairs, this would have been futile & impossible without significant additional repair. I was also told that the representative assigned to my case, Tara, had attempted to contact me several times; however, I never received a message from her, or any information beyond the initial letter informing me that she had been assigned to the case. Target RedCard has handled this matter improperly & very unprofessionally, providing me incomplete or incorrect information throughout, failing to communicate in a timely or professional manner, & refusing to properly review my case or consider the evidence I submitted. I believe Target National Bank is attempting to thwart my exercise of my rights as a consumer by imposing unreasonable requirements to review my case.

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Target racism... on return policy

I had to return 4 brand new polo shirts that I baught for my father. The shirts were unworn and I was returning them because he has just entered hospice care, and would never be able to ware them. They had all the price tags and stickers on them.
They were in the original bag, but I had lost the receipt. I understand that I would just get a store credit because I had paid cash.
First of all they required my driver's license. I did not have to show an ID to buy the shirts.Then they only gave me $10 each on shirts that still had their price tag on them for $14.99 and told that was all they woul refund!. They stole $21.42 fom me! I am not paranoid or immature, I sit on the Board of the local Hispanic Chamber and service on the Govenor's Board on Hispanic Affairs. So this is either a bad ploicy or a bad employee, but the net resut is simple theaft! I would suggest that people of good conscience not do business with them. Thank you!

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liamc
, AU
Aug 06, 2012 5:59 am EDT

I actually work at target in refunds and this policy is completely correct. If you have lost or thrown away your receipt, they can only give u an exchange-only coupon for whatever the shirts currently scan at. Perhaps it would be worth your while to read the refund policy and think about keeping your receipts :)

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NormanBates
Outofhere, US
Jul 30, 2012 6:17 pm EDT
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Stiff as a board.

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LinusOno1
Becket, US
Jul 30, 2012 5:55 pm EDT

Norman, how's your mom doing?

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NormanBates
Outofhere, US
Jul 30, 2012 5:44 pm EDT
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Take your butt back to the Governor's Board and have a seat. Open up your English and Grammar books and use the race card as a bookmark. No receipt, you get the price they were recently on sale for.

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Target false advertising

us an $80 gift card. The sign stated the sale lasted through 6/30. I have been wanting Dyson vacuum for awhile so I talked with my husband about it and went back on June 28th to buy the vacuum (dragging the kids along again). I noticed the sign was gone and the vacuum was regular price again. I asked several workers about this and ended up talking to the manager. She said the price was a mistake and was taken down the afternoon of 6/26 and the vacuum was now regular price - even though the sign said the sale was until 6/30. She said there was nothing she could do and to call customer service. I called customer service and they said it was the stores problem. I filed a complaint with the BBB for false advertising and we are still fighting about it and I have received NO apology for the mistake or any offer of compensation - just some ridiculous email stating it was a mistake (duh).

Read full review of Target and 9 comments
Update by false advertizing
Jul 03, 2012 10:47 am EDT

I know the world does not revolve around me. I have told my husband that he is not to shop at Target any longer and if he does I would tell the police that he touches the children sexually and that he beats me. He said that since he does not do that that I have to prove it. I told him I can fake tears and be manipulating. He said the kids will never lie, I told him I could bribe them and threaten them into lying.

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Digitally
Digitally
, US
Feb 14, 2011 6:10 pm EST

I never had an issue with Target until 2009 when I went to exchange an ill-fitting Christmas gift. I simply wanted a larger size. It had the tags on it still. Customer Service said I needed a receipt for exchange but since it had been a gift, I did not have one. Fine. In my mind I decided to never go back to Target because that was stupid.

Of course between then and yesterday, I'd been given a Target Gift Card. So I decided to go to Target to get some things for our upcoming trip - specifically, underwear [panties].

But before I could get to the "Intimate Apparel" department, while in the aisle, my eye was caught by many placards boasting "Mix 'n' Match Bathing Suits $14.99"... So I decided to have a look. [We're going to an island for our trip and for that price I could get another bathing suit, I reasoned.]

After a couple minutes browsing aisle side, I went to the other side. Found a cute suit in my size. But then my eye catches the right-handed placard above the suits [that on the other side had *Mix n Match $14.99*] that said *$17.99 tops/$14.99 bottoms*... But yet the left-handed placard [again and like what my eyes witnessed on several placards while in-aisle] said *Mix 'n Match Design Your Own Style $14.99*.

So I was confused. Many placards boasting Mix n Match $14.99 vs one placard saying $17.99 tops/$14.99 bottoms.

I looked at the separate pieces of my suit and see they both read on the tags $14.99.

So I head onto Customer Service. CS asked for clarification on my behalf of an employee who was walking by. I, again, explain my confusion due to the placards [hold up both pieces to her] and am told by this woman verbatim "The price on the piece is what you pay." (?) So I took this statement to mean [and I parroted back] .. (She actually was walking away as I asked for clarification...and started nodding after my first couple words...) "So, then, for BOTH, the total price IS $14.99." But then the beat of two. She stopped. Started shaking her head and clarified, "No. For EACH it is the price on the tag."

So after she continued walking, I told Customer Service who could care less: "Well those placards are misleading then." I swear she raised her eyebrows as if to say "I know!"and said: "That's why I asked her. She works in that department."

So I do not know who is ultimately responsible for the Display Cards, but it seems to me it's bound to garner a few sales with the Consumer inadvertently purchasing a two piece for double the price. And with Target's exchange/refund policy on intimates or bathing suits, not knowing what it is, I cannot help but wonder at how many people have inadvertently [under a false perception due to the numerous 'Mix n Match $14.99' placards spent money having no choice but to be out the money once the sale has been made.

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JISCal2
Vernon, US
Jul 04, 2012 10:36 am EDT

Sounds like something churro would say.

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Jul 03, 2012 10:57 am EDT

"The world doesn't revolve around you, or getover yourself etc" are typical tashatroll comments. She's been deleted several times, but they should just ban her IP for good.

Good review. Savvy consumers avoid target.

Digitally
Digitally
, US
Feb 16, 2011 7:49 am EST

Thanks 123321 - You are right! I discovered that shortly after posting the photos. [Yes the tops are different but being female I do not think that makes a difference. ;) But it still doesn't shed light on the potential for misunderstanding, in my opinion. I do appreciate your information, however, as I may not have ever seen the "Push Up" verbiage and your comment would have at least brought that to my attention.

Re: "Just an FYI, it is illegal to photograph the inside of a private business without their consent."
I have heard that rumor before but I am an avid photographer and have never found the law that says such a thing. This might be useful for others interested in the topic: http://www.andrewkantor.com/useful/Legal-Rights-of-Photographers.pdf

Digitally
Digitally
, US
Feb 15, 2011 5:32 am EST

Thanks Brenda. I also did just read (and I forget where) ~ when I went back to Target today to purchase the suit ~ that Target does accept returns of swimwear but with the liner still intact. So if there were an issue like that, it should be easy enough to remedy.

Digitally
Digitally
, US
Feb 15, 2011 5:09 am EST

"Finally, don't reply to yourself."

But I did. Do you have a suggestion as to how I could undo that?

Digitally
Digitally
, US
Feb 15, 2011 5:06 am EST

OhWowReally - They were all Mix n' Match. The suits on the right - it does *seem* as if those may be $17.99 top, $14.99 bottom, but do you see the Gold/White and Pink scalloped suit on the right side - furthest left? BOTH of those pieces were $14.99. Upon further examination of $17.99/$14.99 placard [Read finer print of 2nd photo], the $17.99 indicates "Push Up Tops" so that is probably why the Gold/White/Pink top was $14.99. I say 'probably' at this point because I'm just confused by the entire thing. Thanks for asking for clarification of my confusion. Hope I could help.

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pobarjenkins
Minneapolis, US
Feb 15, 2011 4:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

Doesn't sound like false advertising to me. It seems like you just assumed it was for both items, even though it never specifically said that.

Regarding your return, it seems like you're overreacting. The person who gave you the gift should have given you a gift receipt. It isn't Target's fault.

Finally, don't reply to yourself.

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OhWowReally
, US
Feb 15, 2011 12:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

Ok, maybe I'm confused on your confusion. It seems that there are two seperate sections in photo #3. The ones on the left side are the mix n match ones. The ones on the right are the $17.99 top, $14.99 bottom. Where is the confusion? It seems obvious if you wanted the mix n match deal, you choose from the items on the left rack, not the right.

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9:12 am EDT
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Target customer service

Last June I purchased a 3 pc. Casetta outdoor furniture set that was also marked Target Home on the box, from the Target in Clifton, NJ. I assembled the table & 1 chair without a problem. When I went to assemble the 2nd chair I found that they had packed 2 left sides & no right one. I went back to the store with the 2 lefts, explained my problem and requested a right side. The manager said they wouldn't replace it, that I had to go through the manufacturer. I tried going through the manf. They asked me to send the receipt, etc, which I did and then never heard from them again. Tried contacting them, again no response. Went back to the store who again said they wouldn't do anything, plus now they said it was past the 90 days. Well, yes it is, but it is because I did what they asked, talk about a catch-22. The store manager said I could call the company's guest relations dept. I did so. The rep. there was less then helpful and then she disconnected the call. I called back; they made me go through everything again, even though I had asked for a supervisor. Eventually and only with insistence, she transferred me to a supervisor, Justin, in their Minneapolis office. He promised to investigate further and get back to me by the end of the day. Two days went by, no call back. I called again and this time spoke with Clair who said she is a Senior Supervisor. She also wouldn't do anything, cited that it was past 90 days, should have been handled at the store, etc. I responded (again) that it's past the 90 because Target essentially orchestrated it that way, that I originally did ask the store to handle it, they refused, that the product was wrong from the start and that I all I've ever asked for is the correct arm so I can assemble the furniture I purchased from them, a very reasonable request. Except she says they have to do continued research on it. AKA, we are not interested in fixing the problem we caused and escalated.

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Gargoylee
Stockbridge, US
May 04, 2009 6:00 pm EDT

I originally ordered my glider on 4/2/[protected]-6842622) with a shipping date of 5/1/09 - 5/15/09. On 5/1/09, I got a 10% off coupon for my remaining registry items. I called Customer Service to have the 10% taken off of my order since it hadn't shipped yet. The representative told me I would have to cancel my order and re-order with the coupon code included. I asked multiple times if this would affect my ship date, as I am due with my first child on May 12th and was assured multiple times that my ship date would not be changed. I canceled my order and re-ordered with the coupon code, at which point, my ship date was changed to 6/1/09 - 6/15/09. I called Customer Service immediately, and was told that the ship date could not be changed to my original order date. I asked to speak with a manager and was offered a Supervisor (Rosa) because all of the managers were in a meeting. Rosa informed me there was no way she could have my item shipped on the original date promised and guarenteed, even though the error was that of a Target Customer Service Representative and I would have to wait 6 weeks for my new order number to be shipped. My baby is due in 1 week, not 6 weeks. That's over a month that would be without a glider - which is why I ordered the glider early. I was offered nothing more than apology. I don't want a credit, I don't want compensation, I want my glider on the date that was originally promised me so that I can rock my baby, feed him, comfort him, read to him, help him to sleep, and do everything else every mother dreams of in the first month of her child's life. There is no reason why only an apology is offered when it is obvious that there is more than apology required for this situation to be resolved to the customer's satisfaction. I have also filed a complaint with the BBB (# [protected]).

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Rude Employee!!
, US
Nov 30, 2009 4:17 pm EST

WORST EMPLOYEE EVER !

I am a frequent shopper at the Rowlett Texas Target Store. A few hours ago the store was busy. Since I only had 4 small items to purchase, I went to the customer service desk where I met up with the rudest employee ever. As I approached the counter, I placed the 4 items on the counter. As I'm doing this, a woman walks in with a MACY's bag to return about 7 items without a receipt. Rude employee looks up and says I need to wait on her first-Meaning the woman who clearly walked in after me. WHAT HAPPENED to FIRST COME FIRST SERVE? To make things worse, she was sarcastic. Clearly she is poorly trained.

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MWR 2011
Frisco, US
Mar 25, 2011 2:43 am EDT

The worst customer service in my life! I will never shop at the target store in Frisco Texas on Eldorado and Dallas Pkwy. I tried to return a pair of pants and do an even exchange but they would do because I didn't have my receipt. I did expect them to give me an in store credit but didn't expect real money back or the absolute rude BAD customer service. All I have to say is don't shop at that Target store!

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Nellie R Brown
Columbia, US
Dec 03, 2011 7:45 pm EST

On Black Friday I did my xmas purchase online. Via email they notified me that my purchase was in I waited for 1 half hour when someone assisted me with my order they bring out a box I ask that it be opened prior to me taking home. When the box was opened came to find out there was a $20 plastic toy instead of the Laptop and case that I had ordered. Then they begin to look for it in the meantime the girl that was assisting me left TO LUNCH and leaving me there when someone else comes out I ask what had happened where is my order? They scramble around looking for it again they come back an hour later and tell me my package was given to someone else a day ago, they stated that I would have to wait for the customer to come back with my order 2HOURS later someone else comes out and tells me if I look for it in electronics that I could bring it back there and take that... I DID MY SHOPPING ONLINE FOR THAT ONE REASON DID NOT WANT TO SHOP AT THE STORE. I called customer service but still to no avail 1 hour later a female assistant store manager comes out and tries to tell me to pick something else which I did not want anything they had at the store (again wasting my time) in the meantime an elder man came thru with a packing and just by coincidence I asked him if he that package was given to him by accident he stated it had. And surely that was my laptop.

I was irate the Assistant store manager would think that my time was worth $20? she hands over a gift card that was an insult to that 20 dollars was worth my 3 1half hour wait at the store.

English Ian
English Ian
, GB
Jun 13, 2012 5:00 pm EDT

the trash can was certainly aimed at the less than kids who were posting up the top of the page and whining about how they feel this site let them down... how their fantasy view of Life never, yet, came to fruition... GET USED TO IT MOTHER FUGKERS! LMAO

English Ian
English Ian
, GB
Jun 13, 2012 4:52 pm EDT

I wouldn't want Tasha to replace my left leg with my right!

English Ian
English Ian
, GB
Jun 13, 2012 4:42 pm EDT

wash your mouth out trash-can!

English Ian
English Ian
, GB
Jun 13, 2012 3:41 pm EDT

and i am sure you'd be a good judge of that slimster...

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needanduntakenamenj
Ocean, US
Jun 13, 2012 12:52 pm EDT

Also how close to "almost 16 are you all? "One year? Three years? Five years?

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needanduntakenamenj
Ocean, US
Jun 13, 2012 12:51 pm EDT

You are right Tasha, I did choose this site thinking that the posters on this site were adults rather than a bunch of teenagers. I guess this is what happens when I choose to share my story during summer holidays. However don't you guys have other sites to hang out on such asMyspace or Facebook rather than trolling and harassing those who actually need help? Or better yet go to a porn site. Isn't that what teenagers do these days.

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6:41 pm EDT
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Target non-delivery of product

I am writing to express my disappointment with Target.
Although I was born and raised in Orlando, Florida, I have been living overseas since February 2010, partly in Afghanistan and partly in Kosovo. Living with minimals has been quite a lifestyle change. However, this was a choice that I decided to make thus this is why I am still living overseas. Prior to my decision to temporarily live overseas I was living a normal life in Orlando, Florida. As you know, you have many stores in the Central Florida area. Target has ALWAYS been my "go-to" store for shopping. I have always loved the service, the layout or the store, the cleanliness, and of course, the products. Therefore, when I found out I was pregnant; I decided to use Target.com for my registry. Due to my experience of living overseas, I am aware of the shipping restrictions thus I decided to make my registry and call Target.com and ensure that the products on my registry are able to be shipped to my current APO address. Thankfully, the crib, mattress, clothing, bottles, etc. could all be shipped. So, I finished preparing my registry and sent it out to my friends and family back home in the states.
On April 5th, my Mother purchased the Graco Lauren Classic Convertible Crib and the Million Dollar Baby Twilight Mattress from my registry and had it shipped to my APO address listed on my registry. On May 1st, I received my mattress and was expecting my crib the follow any day thereafter. Two weeks went by and I had yet to receive anything else from Target. So, I decided to give them a call and find out the status and how we can resolve this problem. I was told that my order confirmation states that the crib time frame is until May 21st therefore I must wait until May 21st before anything can be done to move forward. So, although this did not make me happy, I understand why I needed to wait, so I did.

On May 21st, I called and spoke with a representative gave her the reference number of my "issue" and expressed my concern. She informed me that although my order confirmation states that the crib should arrive by May 21st, I had to wait until May 24th in order for them to issue me a refund and re-ship another crib. When I asked the reason for this, she informed me that this was policy. However, my order confirmation states that May 21st was the last day I needed to wait. Not to mention, the previous representative informed me that May 21st was how long I needed to wait. She did not mention this “policy” of waiting three days after the last shipping date. Had I known about this additional three days the first time I called, I would have requested a refund and purchased a crib online, elsewhere.
I should not have to wait three more days. My order confirmation states that I am to receive my crib by May 21st. Target should have refunded and re-shipped that same day, no questions asked. Instead, I was offered a measly $15 gift card the hassle that I am experience. This was a slap in the face. I explained to her that I do not want a gift card, I want a crib. After a 20 minute conversation she provided zero results and I am left waiting three more days for a crib. Calling Target and speaking with someone should have left me feeling like everything was going to be okay, yet I got off the phone with them feeling even more frustrated than before I made the call.
The reason I am very disappointed is because I am due to deliver June 25th and I was told that I now have to wait until May 24th until I will be issued a refund and new crib will be shipped. This leaves four weeks for me to get my crib, which provides no guarantees. If the second crib is shipped on the 24th and takes as long as the first crib (never arriving at all or arriving 6 weeks after the original ship date) then I will not have a crib for my child. However, Target is not concerned with that. They have to follow some “policy” that was not mentioned in my initial call and is not mentioned anywhere on my order confirmation or Target’s website.
So as you can imagine, I am very discouraged by this answer from Target's management team since I might not have a crib for my newborn baby. I am living in Kosovo which is a poverty stricken country and I am not able to buy a crib here. I do not trust the manufacturing, nor do I like the expensive prices of the cribs. They are triple the amount of the crib that I have on my registry, not to mention, I will have to purchase another mattress since I have one sitting in my baby's room.
Prior to me putting the crib on the registry, I called Target.com and ensured that the very crib on my baby registry is able to be shipped to my address. In addition, I was home in March for 35 days and I could have purchased a crib and had it shipped from the states. However, I found no need for it as I was confident that Target would ship all of my items listed on my registry as I was told they would. It is unfortunate, however this experience has forced me stop shopping at Target. The service I received about my crib was very unappealing. Target did not solve my problem; they just made me wait longer. This is unacceptable. I will be sure to end my Target shopping days and I will be sure to spread the word in the community. It's unfortunate it had to be this way, but I have been extremely let down by Target.

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Target complaint 14 hiring process.

I ask does Target get money for the government for hiring disabled people or do they do it to make themselves look good. I had to deal with a slow cashier today while me and my husband were shopping. I normally shop at Walmart since he works at their home office but I was hungry and Target has restaurant. I had to wait in line for ten minutes for only three items. The cashier was slow. I confronted her about it and she got rude to me. I got in her face. I then complained to the manager and the manager said that she was slow because she just came back from sick leave from having a stroke. She should have been fired or laid off as soon as she had the stroke. I also found out they knew that she had a disability when they hired her. They should never have hired her in the first place when there are people out there who are not disabled and can do a better and faster job. Do you only hire disabled people because the government required you to or to give your company a good image because I did not get a good image from her at all. As a matter of fact I wanted to slap her for her rude behavior.

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JoseTexas
Houston, US
Jul 19, 2012 12:11 am EDT

Your a bigot that needs to be in a car accident, or get hit by a bus. I pray that happens to you. You would rather see disabled people segregated in nursing homes, or worse just like the old days. Better yet, I hope you die and burn in hell. IF IT BOTHERS YOU SO MUCH, WHY DON'T YOU ORDER ONLINE? ###.
I would just love to give you a good old fashion ### slapping!

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lolwut491
N/A, US
Jun 26, 2012 12:10 am EDT

How's that lack of empathy working out for you?

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8:34 am EDT
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Target target hired disabled employees complaint 13

Went into Target today at the Rogers, Arkansas location just to get a few things. Me and my husband were out eating at a local restaurant and Target was closer by than Walmart at the time, and all I needed was just some trash bags, dishwashing liquid and bar soap. Ran in to get those things and thought I would be there just a few minutes. It turned into almost 10 minutes at the checkout lane. I guess they had no one else working there at the time, just that one girl at that one checkout lane. She was slow as heck too making it even longer. I told her about how slow she was being when I got up to the checkout and she cocked a 'tude with me. I got right back into her face and turned her into management right then and there. Her name was Amanda B. if Target corp happens to look at this. She needs to be fired. RUDE little lady! I came very, very close to just smacking her!

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Update by MrsLea
May 21, 2012 8:45 am EDT

I was not rude. She was slow. I talked to the manager about it and he was completely on her side. He told her she just got back from work after having a stroke and that she had many medical conditions both physical and mental. As soon as she had the stroke they should have found a reason to fire her. If they knew she had a disability she should never have been hired in the first place when a person who is able bodied could have done a better job faster. Does Target hire these ###s to make them look good or does the government give them money for everyone they hire who is disabled. Disabled people should not be allowed to work when there are many people who are normal who are willing to work.

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Underdog15
London, CA
Feb 06, 2013 10:12 am EST

Sounds like the customer, Mrslea, is a disgrace.

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JoseTexas
Houston, US
Jul 19, 2012 12:15 am EDT

I would just love to give Mrslea a good old fashion ### whoping, Tell me the time and place. Oh how I would love to pistol whip, the.

M3C QueenBee
M3C QueenBee
Defiance, US
May 21, 2012 8:47 am EDT

Pay no mind to Tasha the troll. Just look at some of her other comments. She never has anything nice to say.

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About Target

Screenshot Target
Target is a well-known American retail corporation that operates both online and offline. The company was founded in 1902 and has since grown to become one of the largest retailers in the United States. Target's online platform, target.com, offers a wide range of products including clothing, electronics, home goods, and groceries.

One of the key features of target.com is its user-friendly interface. The website is designed to be easy to navigate, with clear categories and subcategories that make it simple for customers to find what they are looking for. The search function is also highly effective, allowing customers to quickly locate specific products or brands.

In addition to its extensive product range, target.com also offers a number of services that make shopping more convenient for customers. These include same-day delivery, order pickup, and drive-up services. Customers can also take advantage of Target's loyalty program, which offers discounts and other benefits to frequent shoppers.

Another notable aspect of target.com is its commitment to sustainability. The company has set ambitious goals to reduce its carbon footprint and increase the use of renewable energy sources. Target also offers a range of eco-friendly products, including organic food and clothing made from sustainable materials.

Overall, target.com is a highly reputable and reliable online retailer that offers a wide range of products and services to customers across the United States. With its user-friendly interface, convenient services, and commitment to sustainability, Target is a top choice for online shoppers looking for quality products and a seamless shopping experience.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

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- Summarize the main issue with Target in the 'Complaint Title' section.

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- Provide detailed information about your experience with Target. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

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Overview of Target complaint handling

Target reviews first appeared on Complaints Board on Sep 11, 2006. The latest review Received fraudulent money from Affirm.com for a gift card not purchased by me. was posted on Apr 14, 2024. The latest complaint kpop bts albums/exo albums was resolved on Dec 23, 2018. Target has an average consumer rating of 2 stars from 3639 reviews. Target has resolved 186 complaints.
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    +1 (800) 424-6888
    +1 (800) 424-6888
    Click up if you have successfully reached Target by calling +1 (800) 424-6888 phone number 0 0 users reported that they have successfully reached Target by calling +1 (800) 424-6888 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 424-6888 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 424-6888 phone number
    Redcard Guest Services
    +1 (612) 815-9922
    +1 (612) 815-9922
    Click up if you have successfully reached Target by calling +1 (612) 815-9922 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 815-9922 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 815-9922 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 815-9922 phone number
    Target Mastercard - Outside the USA
    +1 (888) 729-7331
    +1 (888) 729-7331
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    Target Debit Card
    +1 (612) 761-6627
    +1 (612) 761-6627
    Click up if you have successfully reached Target by calling +1 (612) 761-6627 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 761-6627 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 761-6627 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 761-6627 phone number
    Media Contact
    +1 (612) 307-5876
    +1 (612) 307-5876
    Click up if you have successfully reached Target by calling +1 (612) 307-5876 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 307-5876 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 307-5876 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 307-5876 phone number
    Food Safety
    +1 (612) 512-5007
    +1 (612) 512-5007
    Click up if you have successfully reached Target by calling +1 (612) 512-5007 phone number 0 0 users reported that they have successfully reached Target by calling +1 (612) 512-5007 phone number Click down if you have unsuccessfully reached Target by calling +1 (612) 512-5007 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (612) 512-5007 phone number
    Media Contact
    More phone numbers
  3. Target emails
  4. Target address
    PO Box 9350, Minneapolis, Minnesota, 55440-9350, United States
  5. Target social media
Target Category
Target is related to the Department Stores category.

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