manager valerie
My 17 year old daughter was in the restroom and heard a lady come into the restroom with her toddler daughter screaming and yelling at the daughter. The lady told her daughter that if she didn't go to the bathroom she was going to kill her. She continued screaming at the toddler who was screaming and crying. She told her daughter she was going to put the...
Read full complaintunethical treatment
Ive bee at t-555 12+ years and cant believe that headquarters is blind to all the threats and huge firings of employees that have pensions and retirement. Temps will fill the building at $10./hr when most people there for 2 years or more make over $20/hr. You will be walked out sooner than later. Now all the mechanics rolling stock equipment is being done inhouse at the woodland location.
24 year olds are in control of your mental stability and job. Big attitudes cant wait until the GL's have to work and be treated like they treat people. I can see why there blind because thise cuts equal millions pyramid wide. Good luck
damaged furniture
I ordered a dresser from Target online for my son's nursery. The dresser was damaged when I received it. I called Target online, and they ordered me a replacement dresser and had the damaged dresser picked back up. I teceived the replacement dresser and it was damaged as well! I am 8 months pregnant and my son is due in 4weeks! I called Target online again, explained to them that this was the second damaged dresser I received. I was told theu could send me another replacement but there was not guarantee that the 3rd replacement dresser wouldn't be damaged. I told the supervisor I just wanted a refund. He then told me it would be 7-10days before my momey was credited back to my back account. Target didn't wait that long before they took the money out. I told him I was not going to wait that long. I needed the money back so I could get another dresser and my son was due to be here in 4weeks or less. The supervisor was not helpful so I asked to speak with a manager. The manager got on the phone and said the same thing but did tell me since I was not getting another replacement dresser, I could take the dresser to my local store and get an instant refund. Me and my husband took the dresser to our local store with the packing slip. Target could not find product in their system and asked me if the item was really their product! Really?! Even though the packing slip said Target online. They could'nt get item to pull up so the computer gave an 800 number for customer service to call. The lady was told item could not be returned to the store even though the manager from Target online told me it could be. I asked to speak with the store manager and she was not helpful at all. She told me the best she could do would be to give me a gift card! What am I suppose to do with a gift card? They don't have the product in the store. I told no and left the store. I got phone number to Target Corporate to make a complaint. Spoke with them and was told to go back to the store and put manager on the phone so that is what I did. After the manager spoke with corporate, she was put on hold and offered to refund my money but only the amount of the dresser not the whole amount I paid which included tax. I told her no I wanted a full redund, she then me we would have to wait and see what solution corporate came up with. The manager got back on the phone and was transferred to someone else. The guy acted like he could hear her and disconnected the call. At that point I was exhausted as I said earlier I am 8months pregnant with my first child and have had a complicated pregnancy. I had to deal with this issue since I had ordered the dresser and dealt with going back and fourth for 2hrs at the store so I just took the money. I don't feel that it is right for a customer to be treated that way and will never shop/order anything from Target online again.
I have an ipod with a white screen Target Service plan refused to repair. I had a service plan and sent the ipod to be repaired but they refused to repair it stating impact damage. Come on! The ipod has sat stationary on a player doc. It has never even been jostled in a purse or pocket so how could it have impact damage? Do not waste your money on a Target Service Plan because they do not honor them.
I am an overnights employee at target and i am tired of getting bullied by our new team lead George/horhay he abuses his position. Like I can't push the whole red side by myself, no person should feel inhumane like a animal we are human beings not laughing stocks. I wish he was sent to a different target, or terminated
I was at the Balcones Heights Store that is within the San Antonio Metro Area. The checker kept pushing religion on me and she was a sloppy bagger. She mixed frozen with dry--ice cream and crackers. She is too busy pushing religion to pay attention to her job. This is also a violation of my First Amendment Rights to believe in nothing if that is what I choose to do. I do not need some lunatic pushing religion on me in a store!
southhill mall target in puyallup wa. Don't shop there. It is run by a bunch of 12yr olds who don't have any life experience dealing with real people. They treat not only their employees with no respect but customers as well. It's a unpleasant place to shop. Who gives these children jobs in high places with no experience of life yet? It used to not be that way. New management is horrible. T-0342
It think it should be known across US that target scanning I'd, I did not know and they scan my I'd before I could even blink my eye, I thought I gave them my I'd to show my age as in visual proof, talk about envading privacy, I will never ever go back to target. There should be a poll or something huge in the news. Let's do a mini poll how many people knew about scanning ID in target and if they agree with them?
I ordered two games from target online on October 10th, 2010, it is now December 12, 2010. One of the games is out of stock now, even though it wasn't at the time of order. The other is in stock and they have yet to ship it. So every day I check the tracking packages feature so I can approve their stalling of delivery, but two months of waiting is ridiculous.
I just got treated like a thief at the Target at Tyrone and Park. I had:
broken item,
tag from broken item,
receipt showing purchase of broken item,
the card with which I had made the purchase,
and ID
In order to exchange the broken item for a non-broken one - they wanted surveillance video of me making the purchase. I am not kidding.
Several customers use the coupon books that they receive in their mail boxes. What drives the decision of who gets these coupon books and who does not? I have had a Target chg for many years and have never received a coupon book in the mail. It seems that it isn't zip code generated or if you have a Target credit card or not? I sure would like to be one of the recipients of these coupon books.
I do not know the number of the store in my area that I visited on Wednesday. The Pharmacist that was on duty that day May 19, 2010 does not have the professional attitude that I believe he needs to be in that position. when we come to the pharmacy we should be received with compassion not an aggressive behavior. The assistant was helpful and had the sensitivity to speak with patients that were there to have prescriptions filled.
I applied for a Target Visa, at least that is what I was told by the Store worker, and I received a regular target card. When I applied, I told the gal that the address on my DL was different then my home address. She said not a problem. Wrong! Now Corporate is asking for copies front and back of my DL, SS card, and Pay stubs. All this for a target card. It's not a AMEX card. Big mistake!
sara store manager being racist
Sara the Manager walked the stores along with a racist security worker at Target in the shopping area a white caucasian woman was shopping near with her son and notice me as a guest shopping in the same area and looked at me College Degree stupid and uneducated. Then followed me while a black teenager worker did the same thing but only while I was getting...
Read full complaintreturn policy on christmas present
I was returning a Disney mickey t shirt size 3 that was a Christmas present.It still had the front sticker displaying the size down the front but I did not have the actual receipt since it was a Christmas present.Wanted to do an even exchange for one size smaller but they refused and gave me the after Christmas price therefore I had to do the exchange plus give the difference which was $3.16.I'm sure someone is going to include a receipt with a Christmas present.This was definitely the last straw after getting included in the security scam.I will from now on shop at Walmart.
The complaint has been investigated and resolved to the customer’s satisfaction.
excessive late fees
I didn't receive statement for last two months. I got call from target that I have 109 dollar balance which was only late fees. It is total rip off to turn off paper statements and start charging late fees off of honest and poor customers. my phone # is [protected]
name jaipreet chawla. Please credit my late fees and close my account.
You need to grow up and pay your bills on time and this will not be an issue. Even if you did not receive the statement you need to know exactly how much you spend and when your bill is due. Grow up and stop making excuses. They will close your account but you are not entitled to have your late fees credited for your own mistake.
rejected visa debit card and check
I just had the most horrible ordeal at target. I do my shopping, go to check out and my debit visa card gets rejected so I write a check. My check gets rejected. Mind you, I have enough in my account for 100 times my purchase.in addition, I just used the debit side and visa side of my card before going to target. So I call the number for certegy, who is the company denying my card and check. Of course, they don't speak clear english. They tell me we couldn't verify your funds. At the end of the call, he tells me i've upgraded your account to vip, try again in 5-10 minutes. So, we try again, this time with the manager, who was very nice and patient. Rejected again. The manager now calls them because I whip out my cell phone, show her the account balance, verify the account number and she is shocked that my transaction was rejected! So this company, certegy won't talk to her, they want to talk to me, again. I, for the 2nd time, talk to them with the exact same result. The certegy rep response is that I need to talk to target. I'm at target with a manager! 45 minutes later, I used the debit side and it worked. Not because certegy approved it, but because it's the debit side of the card and not the visa side. And yes, I did check with my bank and they didn't reject anything. As a matter of fact, due to trying my transaction twice at target, my bank called me to make sure that I was trying to use my card to ensure that there wasn't fraudulent activity happening. Really target, my card with my other bank gets hacked in january in the target breach and now I can't use my card with a different bank because of this certegy company you have doing your check/credit verifications and you can't override their system. Haven't you lost enough customers due to your breach. Guess I won't be doing my christmas shopping or any future shopping at target!
The complaint has been investigated and resolved to the customer’s satisfaction.
unfairness
the job descriptions posted for employment only give the job seeker a vague description of what is to come.Once hired on at Target, you will be expected to work when needed, regardless of what you can. It doesn't matter if you have children, school, another job, Target wants you to put those matters aside, and be able to change your availability to suit there needs.If not..they will make your employment miserable, crappy jobs, talk behind your back, working every weekend. your lousy once a year pay raise can be anything from 5cents to .35 cents..Being there 8 years I have never received a raise of over .25 cents. Doesn't matter that you bust your a$$. this company is by far the worst retail expirence I have ever had. and I have worked retail for 23 years.Please save yourself the stress and look elsewhere. Its not worth the heartache
The complaint has been investigated and resolved to the customer’s satisfaction.
returned item sold as new
I buy a radio from Target it's the pioneer radioemployee never looked in box neither did I. Now I paid 80 dollars for this radio I get out to my truck start the install an it's not the radio I have paid for its a radio that someone returned an Target never checked the *** box they just put it back on the shelf so someone like me gets *** an they tell me there is nothing I can do because the serial numbers do not match I'm like well no *** *** they dont match it's not the product it says it is anyway I get no refund an no product I just lost 80 bucks prettyangry.
The complaint has been investigated and resolved to the customer’s satisfaction.
What's the full name of (target...) company before i'll add (how i was burned by it)? Thank you Javad [protected]
confrontational team member
A target team member (Justin) was yelling at me because I asked for help with my cartwheel app. I was in line hoping to get the discount on the items I had scaned. Justin kept saying there was nothing he can do if I wanted to purchase the items to do so otherwise get out of line. The person on the register scanned my items. Justin came to the register told the cashier to suspend my purshase justin then pulled my cart told me to go with him where he then continued to get upset with me as I kept telling him I know there is a way to help me he then gave me a 3 dollar apology cupon adding this is more than what you scanned for I just wanted to go home
The complaint has been investigated and resolved to the customer’s satisfaction.
so unprofessional
I was recently hired for a deli position with this company and jumped at the opportunity. Unfortunately, I am extremely disappointed with the hiring process and the way I was treated after. Firstly, I waited to be interviewed for over an hour. When I came back for a scheduled orientation, my paperwork wasn't even ready. Thankfully, I was allowed to stay for orientation. That was on a Thursday. After multiple attempts at getting in touch with hr to obtain my actual work schedule, I was finally allowed back the next week on a Friday, an entire week later! And that was only after I had to call the store over and over for days. I was still not on the schedule for whatever reason! Again, I was allowed to stay. Hr's own Sherreka tharps and Emily Hughes are ridiculously rude! I was so thrown off by Sherraka's rudeness so early in the morning! She was very unpleasant. She was upset with me because I am not able to work at the crack of dawn at 5am. I am on public transportation and I definitely explained this during the interviewing process! I would have not wasted their time or mines if i was aware I'd be asked to work at 5 in the morning! I was only asked how late I could work, not how early! The northlake super target in charlotte, Nc is extremely unprofessional. After meeting the deli team and completing a few modules on the computer I was abruptly asked to come with Emily Hughes. She took me, not to an office for privacy, but to the hallway of the back room just to ask for my apron, hat, and name tag. I was so embarrassed. I cried. she said if i wasn't able to work at 5 in the morning, I couldn't work at their store. I begged to work in another dept but she refused. I don't understand if this was a personal issue but I don't know these people from a can of paint. This company boasts about friendly service and a friendly work environment but I definitely did not experience this. I'm definitely rethinking shopping at target. I won't forget this horrible experience.I know I'll never set foot in that particular target.
The complaint has been investigated and resolved to the customer’s satisfaction.
refusing to return 2% deposit
I signed up for a property deal with Robert Stones from Target Markets back in July 2012. The deal promised a fully furnished, fully managed property in the South West of France with a total input value of 2% of the property value. I handed over 2% which was over 6, 000 Euros and then waited for the mortgage application to be requested. Robert assured me in writing that if the mortgage was unsuccessful for any reason then the 2% deposit would be returned. I waited for 2 years without being asked for any paperwork for the mortgage and then Robert informed me that he had cancelled the deal! He gave no warning whatsoever! When I asked for the return of my deposit he refused! This man cannot be trusted in any way whatsoever. He takes your money for false deals and then uses pathetic excuses in order to try to keep it. I recommend NEVER dealing with this person or this company.
harassment
I recently went into target in Des Moines Iowa, meral hay mall, I believe the north target. While shopping with my husband for movies on his birthday. We noticed a bigger man watching us. At first we didn't think anything of it until he stared at us continuously. I then got uncomfortable and went to look for pillows for our home while my husband continued looking at movies. Neither of us recognized the man until I walked close to him and noticed it was a target uniform that said "security on the back with a target logo on the front". Although we thought this man was strange we continued looking around for items of interest. Once I was in a different section of the store I noticed the man was staring at me from the section across from me. I then left the housing area walking towards my husband and the security guy walked the same pace as I did to the movie section, I stopped looked to my right and the security man stood there, I stood there turned to my left then he turned. I turned to my right to walk over and tell my husband "we need to leave" the man had made us to uncomfortable to continue shopping. My husband and I proceeded to the front of the store while looking over to our left and noticing the security guard hiding behind a sign on clothes. I then pointed at him and said " are you serious? Way to loose a costumer". We proceeded towards the exit while noticing the security guard taking apart carts to put in a row in front of the exit door. We proceeded towards the exit, I then turned to the man and said " sir, usually nurses don't steal things, thanks for chasing us off". We walked out with no issue while he stared at us. This has been my worst experience yet. Especially sense I shop at this location WEEKLY. As a nurse I no in my profession how to treat people. We were extremely disrespected and treated as if we were garbage off the street. I am completely blown away at how awful our visit was. Please do something about this in the future so this doesn't happen to other costumers.
debit card refund
I returned an item to the Target Eagle Creek store on 6/14/14. I checked my bank account today and realized that I still had not been refunded yet. I called the store and was told that they had computer issues that weekend and that I would have to come back in if I wanted to get a refund and that there was only one lady that could help me. If I don't go in, no refund, even though they already have my item and I have a receipt showing that they will be refunding my money. I was irate! I called corporate and eventually got transferred to a gentleman named Mark. He was able to process the refund over the phone and stated that he showed nothing on his end. Thank goodness for him but that is ridiculous that I would even have to call corporate to get my money refunded. I love Target but am seriously starting to reconsider shopping there.
The complaint has been investigated and resolved to the customer’s satisfaction.
Good thing Mark took care of the problem so that you didn't have to make a complaint on-line... ?
cancelled game pre-order
Target backed-out of the pre-order price they offered on a PS3 game by cancelling my pre-order two months before the game comes out.
On November 7, 2013 Target offered a great deal when you pre-order a game coming out in early 2014. I jumped on it and ordered the PS3 game "The Witch and the Hundred Knight" for $19.99. I received confirmation of my order and all was good.
This morning (January 31, 2014) I received an email stating my order cancelled. No other explanation was offered. I sent an email to Target customer service asking why my order was cancelled and how could I reinstate it for the same price. I received the following reply:
"I'm sorry to hear that your order is cancelled.
I've checked in our system and see that your order has been cancelled due to a payment issue. We're unable to offer your the same price once item becomes available. I'm sorry for any inconvenience. "
The "payment issue" excuse is not correct. Target policy is they don't process payment until the product ships or is picked up in store and the ship date of the game isn't until March 25th, 2014. I sent a reply asking for clarification but have yet to receive a response.
This was my first and last time pre-ordering anything from Target. Anyone have a similar experience or have some advice on how to get them to honor the price they originally offered?
given wrong prescription
On January 1, 2014 I went to pick up a prescription for birth control pills. (This is the first time I have gotten this from the pharmacy because in the previous months I had been given samples from my Dr.) The pill I received looked different from my normal but I just figured it was a generic of what I had. I took the pack of pills for the following 3 weeks. On January 23rd, 2014 I was making some phone calls to other pharmacies to check on the price because I do not currently have health insurance and could not afford to pay the $78. I found a place which I would only have to pay $44 so they were going to take care of the transfer for me. In this process we discovered the scrip I got from Target was not a generic, it was a completely different one. I then went to the store where I did receive an apology and a full hour of the staff trying to give me a refund. I am very happy that this was not a huge "medical" issue for me but I believe I now know why I have had several headaches this month. If this was a different prescription things could have been worse. I love shopping at Target and have always gotten my prescriptions there but unfortunately I will question each and every one in the future if I decide to continue any prescriptions there. I spent a lot of my time of making phone calls to get this issue resolved between the new pharmacy, the Drs. office and myself. I am very upset and think I should be compensated for my troubles.
extortion
Around nov 12 statement was received indicating that a new balance of 739.96 was owned The period closes around the 9th of each month The due date for minimum payment was dec 6 Auto pay is setup to pay the balance for dec 6. Payments toward statement were made on the following date 11/30/2013 payment made at target austin tx 250 11/25/2013 payment made at...
Read full complaint and 1 comment2 female target employees
On 11/21/13 I was in the target store in opelika, alabama. I was in the section where the women's plus size clothes are located which is very close to the maternity clothes. It seemed like everything I picked up was maternity and not plus size. There were 2 female employees standing behind a counter and I asked if those were the only plus size clothes they...
Read full complaintpoor service
Ordered dyson cleaner online. Was advertised as close out. Price was a little lower than costco & sam's and I had free shipping with 5% discount using the red card. So, placed the order online. Same day, visited the local target and found the same item was $120 less than on line. Still would get the 5% discount, and called target.com immediately and cancelled the order. The gentleman made it clear that they could not pricematch the store, and that he would help me with cancelling the order. He told me that it had already shipped, and I was just to refuse it and they would credit my account accordingly. This item that supposed shipped on the day I placed the order did not arrive for seven days! I sent it back, and a week later I still have the charge on my account. This has caused me to incur interest charges which were finally reversed after my third call to the customer service line. My first two calls resulted in me being disconnected when they were supposed to be transferring me to another department. The third time, I made it clear that I did not want to have this happen again. The lady was very helpful and removed the fees and interest from my account. Then she transferred me to another department. The lady there could not identify the order, and asked me to hold while she looked it up. Some time later, someone else picked up the phone and started out all over, requesting my information. By this time, I had located the order number. She informed me that the charge would remain on my account until they had confirmation that it was back to the warehouse. With ups tracking, they could have easily verified that it was in transit and made the proper credit. This type of "service" is frustrating to say the least, and does not encourage me to do business with them on line again. Apparently, there are some grave deficiencies in their online service department, and they need to get their act together if they want to do business on line. Amazon has it figured out. Think I will take my business to them.
The complaint has been investigated and resolved to the customer’s satisfaction.
accused of stealing
My mother and I were shopping and I walked away to pick up some nail polishes I walked back and put them in the basket. We continued to shop and we were done so we proceeded to check out . While we were walking out to leave two guards (a male in uniform and female in plain clothing ) grabbed me and took my bag and gave my phone to my mother. While they were walking me to the security office I wanted to cry but everything in me told me not toad my mother telling me to relax. The male security guard stood outside with my mother because they wouldn't let her in even when she was telling them that I am a minor. He asked my mother if she wanted water because he could see that her heart was beating so fast because she was scared and screamed."No". The female guard told me to empty out my bag and take off my jacket which I did . She asked for the receipt which had all the items that I purchased on it . When she seen that everything was accurate she let me go as I walked out my mother exchanged words with them and she tried to say I put the nail polish and put it in my bag and then put it back . I had to tell her no you didn't and I am not that type of person .That is not what he saw this is what she assumed. My mother asked, "Did you see her take it? Did you look on camera and see her put it in her bag ?" And they could not give a proper answer to the questions. I didn't need to steal anything because my mother was there to help me pay and i had money to pay in my bag. I was so scared and extremely embarrassed because I was treated like a criminal and that is something I am not . I was innocent as proven but she still tried to wrongly accuse me of stealing to make herself look like she was right . I am a working college student who works in a department store . This situation has completely turned me off and I am never stepping foot in that particular Target again. It has affected me to point that I can't stop thinking about . This was one of the worst days in my life and I will be contacting the Target headquarter
The complaint has been investigated and resolved to the customer’s satisfaction.