Taco Bell review: Not receiving items that I order

Yes I went to the Taco Bell in Sunbury Ohio on 117 3 C Highway it was 7:30 in the evening on Thursday January 14th. I had placed an order through the drive-through the employee asked me if everything was correct on the screen it was. I live 15 minutes from the store once I got home I noticed that I was missing six items from my order. Three hard tacos, three soft taco Supremes. I called the store and they basically told me there was nothing they could do for me to come back through the drive-through as I said I live 15 minutes. The items I did received were poorly made and missing either lettuce or other items. The manager that I spoke to did not seem too worried. I've been to this location in the last three times they have messed up my order. I'm a family of five so my order is usually over $40 every visit