Taco Bell

Taco bell located at 5560 n port washington road. Glendale wisconsin. 8/18/17 at 8:18pm. Carry out.

During this visit my daughter attempted to redeem a post cart for a free soda and two cinnamon twists for a screwed up order in the past. The card was sent from this store in 2014 with no expiration date on it. My daughter recently found the card while cleaning. So she tried to redeem the coupon/card but was told to pay instead. Came back out to the card and told me.

I went in and asked for the manager and the girl who refused to spell her name for me wouldn't get the manager until I complained further. And she started to laugh at me like my concern was frivilous and humorous. When I asked her to spell her name she told me to say please because I was "kinda hostile" apparently for complaining. Asked her for a pen and she stated she didn't have one yet it was right in front of her. I was then told that the card was only good for 30 days. The manage who I was told has the name of monique then came over and also refused to honor the card. She stated that it was too old and the person that signed it doesn't even work there anymore. She also told this worker to not give the card back to me, apparently to take my evidence away. But I took the card back when showing them there was no expiration on it. This entire time the cashier continued to laugh at me which made me feel ridiculed for trying to redeem a coupon/card with no expiration on it that this particular store sent to us. When I said I was going to contact corporate they stated they didn't care.

I felt humilated by their actions and being laughed at and being dismissed. It seems that the customer isn't treated with respect when voicing concerns and addressing a problem. The coupon by law was to be honored as it didn't have an expiration date and it was only a cheap [censor] soda and cinnamon twists which costs the store little, they throw away more and give away more refills than those items, but the principle of honoring your stores promises/coupons is what really matters as well as how you treat your customers.

My kids and I eat at taco bell often as it is one of our favorite fast foods but this and another past experience at another store has me questioning taco bells commitment to pleasing the customer with good food and good service.

My desireable resolution to this matter is address this issue with the store owner so that these employees can be retrained on how to treat the customer with respect.

To make us whole, taco bell can provide coupons to provide all 5 of us with free meals including sodas to be used at a location other than this location as I don't feel after that treatment I would be treated as a valuable customer at the glendale location in the future.

I went to taco bell on Holland road in Virginia beach at 225 am they closed at 0300 am. I ordered 5 tacos and they told me that they could not complete my order because they didn't have enough beef. Even though they didn't close for another 35 minutes. I was very mad and I'm thinkinf about never going to that establishment ever again necause of their laziness.

Taco Bell Albuquerque NM located on Hanover and Coors. The last 6 times I have been to this location, they never have any pizzas ready, I order something else, they can't get the orders right. The people who take orders in drive though are rude and not helpful at all. This Taco Bell just got a make-over, but the same people stayed and it is the worst Taco Bell still here in Albuquerque. I eat at almost all of them, my favorite food, but this one is always a problem.

I have been to store #3599 several times and I spoke to the man in the window and advised him that everytime I come to this particular Taco Bell they mess up my order. Accordingly, I asked him to check double check my order as I was not going to sit in my car & figure out what was in the bag or not. He told me he checked it. When I got home of course things were missing. Also I said no spicy sauce cause my grandfather can't eat spicy food now he tries his food and its spicy. I tried talking to the manager several times I even left my number never got a call.

I go to the 8625 4th avenue Taco bell in bay ridge. Right off the bat their prices are inflated being there's only one in the area and they serve their items with less food then any other taco bell i've been to but I deal with it. But no more. Today got me fed up when I purchased four beefy potato-ritos.

I had ate one and there was nothing but mostly wrap, so I opened the rest up and there was virtually almost nothing in them. I understand they're a dollar but there's more food in the advertised picture (the very front of the burritto) than there is in the entire item. To me this location is not only at fault for highway robbery but also skimming the substance out of their menu items.

I ordered $20 worth of food and did not get what I paid for. They left out a chalupa and didn't make the burrito I wanted, supreme. No saices included even after I was asked did I want any. I eat at this Taco Bell prob about once a month or two and this is about the 3rd time in 4-5 months my order was not right, yet the is the first time I've complained. I'd like to be reimbursed please. Or, have a gift cert sent to me.

Thank you!

I went thru the drive thru at 1:38 am, I had ordered 1 bf chalupa supreme add nacho chze w/ no tomatoes, I mini chkn quesadilla sub green sauce & sub regular chkn and 1 burrito supreme lite beans sub green sauce.
I received chalupa supreme add nacho chze, however there was very little meat and also my burrito supreme had little meat and like 4 pieces of lettuce and I got no beans on my burrito. Very very unsatisfied

Poor customer service and dangerous! First off if you don't wanna do your job then why work there! You have to speak up in the intercom so we cab hear you instead of a moping talk! (Communication is the key.) two it was dangerous when she came and took my money with chemicals on her hands and fixing my drinks and handling my food with them! That's a major thing in the personal protective equipment book! I don't wanna drink suds nor eat it!

I went to Taco Bell in Kenosha, Wisconsin 8040 Sheridan rd. and never had service like this before from this location. So when i ordered and the guy on speaker repeated the order just like i said it, the $5 dollar cravers box w/ the kickstart, 2 bean burritos no sour cream and a cheesy potato burrito no sour cream. When I have gotten the order and drove 10 mins back home and come to find out the kick start wasn't tasteful, no syrup, tasted like seltzer water and I dumped it out and the cheesy potato burrito had sour cream on it, so now I'm furious so i calmly make the phone call to that location and asked for a manager. After talking to the manager and agreeing to since I have to drive back there that I could get 2 cheesy potato burritos without the sour cream. So I drove all the way back and talk to the guy behind the counter and he's said o.k. he turned to another member and told him what has happened in Spanish and went and made another one, not 2, ONE! I said, your manager said I could have 2? And at this point, I haven't seen a manger yet and when the guy went to go make my 2nd one, a girl went to see what he was doing and smiled at what he has made. I SEE this and I sure didn't like that look, I don't trust that burrito, I was disgusted and I walked out. This was about 1:20 in the afternoon. I don't think whoever is managing there during the day isn't ready to run your business. He should of stepped in but never did. He should be FIRED for not managing the team like it suppose to run. I WON'T GO BACK THERE! AND THEY SHOULDN'T BE SPEAKING SPANISH AFTER CUSTOMERS ORDERS! TOO SUSPICIOUS FOR CURIOSITY FOR OUR FOOD!

There's harassment from the staff, they play in food.. Ask u for personal information like yor name, they either put things I it like spit, and snot and they either burn or write there name on it.. Leaving little bird dropping on the material that its wrapped in... On on [protected].. I went in and was one of the late customers.. It was like two couples and I sat for my turn and 4 or 5 guys came in so I sat and then.. A guy came from back and locked the doors and he asked was I a customer so I said yes gave my order... So the guy went back there fixed it his self and ran it from the back.. So I snatched it from em and he said don't be snatching nothing from me.. So I was walking toward the door and told em I would snatch yor life and as I walked out the door still with my back to em... He pull his gun and cocked it... It stun me and I stopped in my tracks till he closed the door... I called the cops and they told me I threaten em.. What is the world coming too

I've been a loyal customer for about 10 years. I often go there in the morning. They gave me a wrong $5 bill for change and I didn't even notice it. I decided to buy some coffee for my husband from the another restaurant and used this change from Taco Bell. The cashier said it wasn't real and didn't accept it. I went back to Taco showing them the change. I just wanted to solve this problem. He said it wasn't his problem, I was probably lying. I knew he could prove it with just looking at tape and see I was right. He said he couldn't help.
So the situation wasn't managed and I don't want to go the anymore.

Went in side which i never do. Because i was a owner of a sonic. Tonight ibwish i hadn't gone in. Go in there two working the food line one at registers. Another guy come from the back with gloveson, god only knows what he was doing without putting new gloves on!. Everyone had gloves on...problem is they left the food station opened doors got out sour cream restocked, then pushed hair back not once did she change her gloves or wash her hands. Not sure what taco bells procedures are but mine were u leave ur work station took gloves off and put new ones on before handling food. Not one female had hair nets on. Its probably the grossest place ive walked into and watched employees prep food! Im in Michigan taco bell addresse 14839 Telegraph Rd. Taylor, Michigan 48180 my email is... [protected]@gmail.com

All my food I ordered was put into a bag when I opened every thing up it was as if they was feeding a dog the service was sloppy and it was horrible I didnt even eat it I took pictures of the massacre I wont go there again the tacos werent wraped right so all the food was in the bag I spent 28.00 bucks for nothing there was no ice tea no lemonade got stuck with nasty mountain dew.

This place is when we usually go out to eat. After ordering some drinks the waitress came up and asked what we would like to eat. We made an order and she went away. After 10 minutes she came back and said that we had to wait about 30 minutes. How is this possible?
Of course, we had no time to wait that long. We went away and paid for the drinks only.
But actually, the waitress could have warned us before we ordered our drinks so would have left without spending money at all.

I'm appalled by the service I received! I understand that the restaurant I visited was busy. I just don't understand why I had to give my family cold food due to the mistake made by the drive thru attendant! He forgot an item I ordered and told me I had to go inside because it couldn't be fixed at the drive thru. The place was crowded & I had to wait in line...the other food I ordered was ready, getting cold! There were apologies, which I appreciate. Unfortunately, apologizes didn't freshen the food. Everything was cold and tough to eat! By tough, I mean the tortillas were like leather! I wasn't the only patron who was upset by the service!

Sorry to complain, but my service was worst I have seen, waited in drive thru forever then the window employee basically threw my bag to me. Thinking my food was right, I left hurrying to work I get there food wrong n cold now my coworker thinks I can't even get her order right, I
Was so embarrassed I ordered 2 Mexican pizza and 4 hard shell tacos I got nacho bell grande and one cold softshell taco. I would like to be able to get what I ordered and paid for. I called and the manager blew me off . I really like the restaurant but if I can't resolve this I don't think I will be going back

I order food my order was wrong and gave food all broke up and sloppy and if was awful took pictures of it and they didn't seem concerned about the service at all... Very dissapointed this is not the first time this has happened and I know they get busy and [censor] happens but come on they clearly see what they are making and don't have to throw the food together and but out a poor product they could clear see and know that's not how do make or give people thier food...

Hello i'm sorry to even have to complain but I went to Taco Bell in patchogue tonight and was probably the worst experience I've ever had anywhere. First I waited about 15 minutes in drive through to order I got to order and I pulled up to the window and they said they made a credit card mistake and it took about about 20 minutes to get my food for my family. I got home and my whole order was complelty wrong I didnt check there because I was so frustrated for already waiting 30-35 mins for my order. I ordered 4 quesadillas, two Mexican pizzas one with no sauce, three cheesy fiesta potatoes 2 with no sour cream, 2 sides of cheese sauce a back cheese chalupa (didn't even come with back cheese on it) and some other items spent about 40$ I got home and we didn't receive half the stuff (missing all potatoes, Mexican pizza, sides if chesse sauce) was so upset and I didn't feel like going back because of how bad experience I just had. Again I apologize that I even have tic complain because it's always usually good experience but tonight was the worst ever by far. Sorry for being rude.

Please I would like you to send me a git code coupon so I can get food from a different location the food there was the worst exespince ever sorry tacos were nasty as he'll but iv never complained once this location is bad iv been sick in the washroom I don't know if it's foof posting on something but it's terrible so please deal with my problem thanks you my email is [protected]@gmil.com

When in line at the drive through at 7am, no one would answer the call box. After a couple angry customers gave up at 7:05 after being ignored, I continued to wait another 5 minutes. Eventually I drove up to the window and when the employees saw me they hid out of sight. It wasn't until I honked several times that someone finally came to the window and explained that everyone was late and they wouldn't be ready for an additional 10 minutes. This is a very unprofessional way to do business and your company deserves better workers. I'm sure this is isolated but this location needs some work on its employees.