Synchrony Bank’s earns a 1.0-star rating from 477 reviews, showing that the majority of account holders are dissatisfied with financial services.
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Synchrony Bank - Synchrony is the worst
Of all of my 9 different creditors, none have EVER decreased my credit limit on any of my accounts except for Synchrony! Not only did Synchrony decrease my credit limits on ALL my cards with them...they also removed all available balances, we are talking thousands of dollars I had available and left my cards at 98% usage, maxed out! Do you know how...
Read full review of Synchrony BankBottom feeder credit cards
Synchrony Bank credit cards are junk products. Not sure why Amazon, Lowe's, or Verizon have anything to do with this "bottom feeder" bank. I had them take over several accounts 8 years ago and then they promptly closed them because I didn't an 800+ fico score. About a year ago I gave them another chance when I took out a Lowe's credit card. used it once, paid it off in 2 prompt payments and after a year, they decide to close it. This only hurts your credit because they do a "hard Inquiry" when they check your credit, and that stays on there long after you decide to dump these clowns. After they closed my Lowe's card, I went on the site and closed my Amazon card as well. Just look at all the negative reviews consumers are posting.
Recommendation: Do not open an account with this Trash Bank
Synchrony account cancelled, despite on time payments. . .
On May 1st, 2023 I went to use my Sam's Club M/C Elite credit card today for a $63 purchase. It was declined. My card is through SYNCHRONY BANK. As soon as I got home, i called to find out why. I was told that no payment was due but my account was closed. This will negatively affect my credit score.
I was told that a payment that I made in December, 2023, of $87 was rejected. In addition, a payment of $750 in January, 2024 was also rejected. Both of these payment were "extra" payments that I was making on my account.
They claimed that they notified me via email. So I checked my email and there was no correspondence from them in regards to either of those payments.
Now my 800 credit score will be adversely affected and I have never missed or had a late payment. WHAT GIVES WITH THIS SYNCHRONY BANK ?
I will be contacting all 3 credit bureaus to contest this adverse action.
Additionally, I will strongly advise against banking with Synchrony Bank.
Recommendation: Check the reviews. Synchrony Bank is not a good bank.
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Pros
- High-yield savings options
- No monthly service fees
- Extensive ATM network access
- Special financing plans
- Robust security measures
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Cons
- Limited Physical Branches
- No Checking Accounts Offered
- High Overdraft Fees
- Basic Mobile App Features
Robber Barons- SYNCHRONY BANK
I have a few store accounts open with Synchrony Bank. I just got a noticed that if I continue to receive a paper statement that there will be $1.99 charge added to my account . They should be ashamed of themselves with the interest rate they charge 34.99 % now you can even get a statement from them as part of doing business . What if I did not have an email address. Based on principal I will have to start closing the store accounts (At Home, Belk , JC Penney, Amazon just a few of the retailers that use this bank).
Recommendation: Buyer Beware !
Be very careful-they will and have said you owe them money when you don't.
I had a Guitar Center Syncrony bank card for 20yrs. Not once did I not pay my item in full or owe them any money. 20 YEARS! Once they audited my account and owed me $400.00.
Then I went to Musicians Friend (Synchrony Bank Finances same card). I purchased an item which I paid off. Synchrony turned around and said I didn't and owed them $825.00.
To show I paid the full amount I sent them a confirmation from the rep who sold me the item at Musician Friend. They ignored it and kept saying I owed them the money. Then they put it on my Equifax. I fought this and then I went to buy something at Guitar Center. It wouldn't take my card so we called and they wrote me 2 sentences saying I was terminated and to contact collections. Very professional 2 sentences. UNBELIEVABLE! Watch out! They out source so much who knows what country handles their accounting.
Recommendation: They will say you owe them money when you don't. WATCH OUT!
Synchrony Bank will ruin your credit more than help it.
Synchrony just closed an account that I have never ever made a late payment on and they keep lowering my limit on other accounts. It should be illegal for them to randomly ruin your credit score by closing accounts that are in good standing with no late payment history and lowering limits for no reason. I’m paying off and closing ALL accounts with them and encouraging everyone else to do the same before they ruin your credit for a being a good customer and paying your bills. Synchrony is a disgrace!
Recommendation: Do not open accounts with synchrony, even if you always pay your bill they will close your account or lower your limit which will cause your credit score to tank. They are terrible!!
I'm devastated
Just closed my Ashley's account on my, even though I'm months ahead of payment schedule. Now they closed my Venmo Credit cars, even though last month they increased my credit line by $2,500. I always pay extra every month on that card. I assume my Mavis card will be close too shortly. This is horrible. Those lines of credit are my only way to improve my credit score. I don't own and house or have a car payment. I'm filing with the BBB, and this is horrible how they are treating long term clients that are loyal and keep their payments ahead of schedule. I have no clue what this is going to do to my credit score.
Recommendation: DO NOT GET ANY LINE OF CREDIT WITH THEM
theft by deception, breach of contract, need a lawyer for a class action lawsuit
i have 6 synchrony credit cards each with payment security. over the years any claim to activate benefits is easy, after that its a nightmare. under 3.1 of their contract, they are supposed to cover or credit you, your monthly payments. they do not reimburse you or credit you. Then if no additional purchases since benefit activation date, they are supposed to completely pay the balance owed on each account up to $10,000. When making your own monthly minimum payments the final pay out doesnt cover your whole debt. this is theft by deception and beach of contract. I have proof over the years synchrony does this repeatedly. if they are stealing and doing a breach of contract with me several times over the years, everyone who does business with these deceitful scammers is getting tricked and stolen from as well. if those 9/10 of a penny adds to millions and billions for gas imagine how much money they are stealing from all customers! please any lawyers contact me at [protected]@gmail.com or fax me at [protected]. any information I would like in writing.
Recommendation: RUN!!!!!
sorry fax number is [protected]
Synchrony Bank Complaints 469
Care Credit illegal charges
I took a CareCredit card out two years ago for dental work. I woke up today with a $900 interest charge on my CareCredit account. I called to see what that was about and they told me I signed for some promotional purchase which I didn’t they refused to take the interest charge off and said if I paid $451 today then they would take it off, this seems illegal to me and wrong. They refused to fix this and the customer representatives were awful so now it’s a 32.99 interest rate that they’ve slapped on my account. This company needs to get in trouble. They’re robbing people blind. Thank you.
Claimed loss: $893.20
Desired outcome: For this to be removed because it was put on my account without my understanding or knowledge.
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They also lowered my credit limit a year ago for no reason and now my account is -$511!
Jerome's credit services
i have always paid my synchrony account on time every month since opening my credit account with them for Jerome's furniture. I was 10 days late this month in March 2024 and when I logged in to make the payment i saw they had taken the liberty to close my account without contacting me as their consumer to notify me of this decision or even giving me the opportunity to resolve or rectify their decision. now they closed my account NOT for abandonment of financial accountability towards honoring my contract with them. customer service has been of no help.
Claimed loss: credit rating drop since closure of a good standing account which still has a balance to be paid off.
Desired outcome: reinstatement or NO negative reporting to any and ALL of the Credit Consumer Credit rating corporations.
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Billing
Amazon Store Card *7907- 100.00 Payment
"My bank has confirmed that they have received my payment and your representatives have assured me that the money has been deposited. However, it has been six days and the software still shows that the payment is in process. I am unable to access my account even though I paid off the balance. This is terrible and I need your help to resolve this issue. Please fix my viewing page. I have tried using the chat, but it was not helpful. I need to speak with a human."
THERE IS NO BENEFIT FOR EARLY PAYEES
Desired outcome: "Please ensure that my payment is processed according to the policy."
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Is Synchrony Bank Legit?
Synchrony Bank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Synchrony Bank. The company provides a physical address, 9 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Synchrony.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Synchrony.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Synchrony Bank and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Synchrony Bank has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 469 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- There was some difficulty in evaluating or examining the information or data present on the synchrony.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- We conducted a search on social media and found several negative reviews related to Synchrony Bank. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Synchrony Bank Financing for Empire products (carpet and tile)
In the latter part of year 2022 Syncrony Bank financed carpet and tile installed by Empire Today Carpet and Flooring in Las Vegas, Nevada. The total cost was approximately $3000, I paid all of the money I owed before the promotional period was up except for $59.68, unbeknownst to me. I'm an elderly person and when I received a bill for around $600 or more...
Read full review of Synchrony BankCredit card
My credit card was canceled with no notice causing my credit score to drop almost 100 points. I have worked diligently for the last decade to build my credit score and this bank was able to close my account 5 days after my last payment and decimate my credit. I have NEVER missed a payment or been late on this account. My credit utilization was also not near 100%. It was right around 70% as I had a promotional balance that was going to be paid off in February 2024, causing them to make no money on interest. I can be contact by email or phone. [protected]. [protected]@embarqmail.com
Desired outcome: Re opening of my account.
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Discontinued credit for no reason
My Lowes card was discontinued for no reason. in December of 23 I purchased $950.00 of gift cards ay my Claypool Hill Lowes store. My card was placed on mhold due to suspicion of fraud. I finally explained to whomever that I actually made the charges and my account was paid in full. Now my Lowes card will not work and I'M denied a new one. I have spent thousands of dollars with Lowes using my card and never missed a payment. i resent the way I am being treated and will begin letting our local elected state represenatives along with our Fededral elected representives just what kind of crappy orginazation Synchrogy is . I cant even find a number to allow me to speak to a human being that speaks English well enough to carry on a conversation. I am requesting someone please contact me ay [protected]. This treatment is totall uncalled for
Desired outcome: get my Lowes crediut card reestablished
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Fraudulent banking behavior
Back in 2021, I encountered medical issues that prevented me from working and paying my payments on time. Synchrony sent a reduced settlement offer of 3 payments of nearly $800 per payment. I couldn't afford this, so I had called in to secure a new settlement offer. To which I got approved for 12 monthly payments of $150 per payment. All agreements were...
Read full review of Synchrony BankClosing of an account
We have five credit cards that are handled by Synchrony bank. Payments have been on time. The Harbor Freight account had been paid from an account my husband specifically had when he was working. When he was let go from that employment the account did not have his salary going in, but I, out of habit, paid the Harbor Freight credit card from that account. As soon as I was made aware of what I had done I made the payment out of his other bank account. I explained what I had done, apologized to the Synchrony representative. Synchrony said the Harbor Freight account was shut down . My husband explained that this was a mistake. Nope Synchrony did not have sympathy for a mistake. They said sorry it was their policy. The account is closed.
Desired outcome: Just reinstate the Harbor Freight account handled by Synchrony
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Today-7:00pm-I had closed my guitar center card that had a $0 balance-reapllied today and was denied stating nonsense
I had a Guitar Center Card which I shut down with a $0.00 balance. When I reapplied at 7:00pm tonight I was denied. You stated something about unresolved past issues or something I didn't know what you were even saying. This is quite ronic since you just sent me a New Musician Friends Gear Card. When I last had my Musicians Friend Card you put down that I...
Read full review of Synchrony BankSynchrony bank
Just simply not worth my time and effort applying for your store credit cards! I got approved for the Lowe's card, and I try to use it and am just met with it not working at all. I call in and get one thing out of the way. Does that mean a green light to use the card?, No it doesn't! Got to call in and go through the steps I just went through! Facial recognition and photo ID? No other bank made me do this! How much does it take to prove I am who I am? No, you people require to much. It wasn't worth the hour+ it took this morning to not place an order, now I got to call in and spend the time with you to try to accomplish that, at this point simply not worth using you. If I knew your bank's lack of trust for people, I wouldn't of applied in the first place! It's almost like what I'd assume what it would be like to be booked for a crime trying to get the use of one of your card's. Simply not worth the time and energy!
Claimed loss: My time, my frustrations
Desired outcome: A different bank!
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Credit card (care card) fraud
DO NOT DEAL WITH THIS BANK I had implant surgery with a nearby dentist. A week before the surgery, the office lady charged me for the estimated cost. She opened an account with Synchrony Bank in my name (she had my SSN), activated a charge card in my name, and placed the unauthorized charge for $8K. Apparently, Synchrony Bank pays her a commission if she...
Read full review of Synchrony Bank and 1 commentCredit card fraud
Someone in the Dallas, TX office of the Synchrony Bank took out a Belk Dept. store credit card in the name of my husband Harold Willard. They charged $89.70 in merchandise. Neither my husband nor I have or want a Belk Dept store credit card. On December 9, 2023, I received a credit card bill from the Belk/ Synchrony Bank, Dallas, TX. This is credit card fraud. My husband did not apply for a Belk credit card, nor did he want a Belk credit card.
Claimed loss: $89.70
Desired outcome: I want the card CANCELLED IMMEDIATELY, THE PERSON RESPONISBLE FIRED, PLACED IN JAIL AND BARRED FROM WORKING IN ANY FINANCILA INSTITUTION EVER IN THEIR LIFETIME.
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credit cards
I have several Sychrony Bank backed credit cards. Synchroney has a disreputable habit even if you never miss or have a late payment to lower your limits which causes your open to buy to drop and also causes your scores to drop. I have been phasing all their cards out. My banker said they are third rate and suggested calling all my reputable card companies, (ie, Chase, BofA, Credit One, Bank Of Missouri) and explain what happened and ask them for a limit increase. I found they were very helpful when they reviewed my pay history and all raised my limits. Then I sent payment history to the accounts they handled of mine with proof of pay history and suggested they need to find a reputable backer. If you start to open an account stay away from Synchrony.
Paypal partner to pay taxes
In April 2023 I was heavily solicited to pay my taxes via PayPal. I was recently laid off so I followed the solicitation to distribute my $1600+ tax payment over 6 months interest free. For this benefit there was a charge of $30.62 applied. As you can see from the screen shot attached, in the email solicitation it reflects an available credit balance of...
Read full review of Synchrony BankMohawk and care credit cards
I purchased new flooring and was approved for a Mohawk credit card. At the time of purchase I was unaware of any promotions. I called Mohawk customer service on 5/11/23 and spoke with Jonathan, who told me the promo had ended and $1900.00 interest was charged to my account. The same thing happened on my Care Credit account. I was unaware of any promotion...
Read full review of Synchrony BankBilling dispute
Several months ago, I wrote to draw attention to a billing dispute. I'm unable to use a phone. In short, I'm still being billed -- with penalties added -- for something that I returned within a day or two to Amazon after receiving it and finding out it was defective merchandise. I was eventually sent an email stating that Synchrony was investigating it, but haven't heard back from them even though it's past the allotted 60 days it's supposed to have taken for the investigation.
Claimed loss: Whatever I'm currently still being billed for, plus my credit rating (which has plummeted because of this issue).
Desired outcome: I want the records straightened out and amended to show I owe Synchrony nothing, and I want my old credit rating restored.
Walgreens Credit Card - Closed in Sep 2023 without warning
You closed my account for inactivity without any warning at all.
Is this legal? Yes it is legal but it is totally unethical and totally reprehensible. Ultimately your business will be punished as your reputation (already questionable) continues to deteriorate.
My situation is unique. I never wanted credit card from Synchrony in the first place. Do to a major screw up by a 16-year old clerk at Walgreens I reluctantly ended up with a Walgreens card issued by Synchrony bank. The manager worked feverishly to try to cancel my unwanted card, but to no avail.
What's gong on now? Synchrony canceled my card for inactivity, again with no warning, and my credit score which was 835 went to 798 - a drop of a whopping 37 points based on a company I despise, Synchrony, and the fact they closed the account without warning.
I'm going to do everything I can to put out a negative word on social media, but at this point it's all I can control.
Claimed loss: Credit hit for 37 points!!
Desired outcome: Tell Synchrony what they are doing is wrong. With proper warning, I would have utilized the card. What they did is totally unethical, but not illegal. In the end, unethical incidents will kill there business!
Meant "their" business; not there business...small typo. Still hate Synchrony with a passion.
They are totally unethical!
Credit cards
I am an elderly single woman. I had 3 credit cards with Synchrony as the bank behind them. Care Credit so I could take my elderly dog and 2 cats to the vet. I had a Credit Card from a local auto repair shop to help if my 2007 Nissan Versa broke down. Both cards were only used once and fully paid off with no missed payments. I was not contacted in advance...
Read full review of Synchrony Bank and 1 commentBilling on a Closed account
We are still recieving a bill after being told that we have a zero balance. There was a credit of $66.86 and was sent a check # [protected] for the same. Told that now we own nothing and we close our account with Sam's
September - October Period.
We then recive a bill for $$67.43 a couple weeks later. After some discussion they said I goy paid twice. Even the Amounts are different.
They claim that some error was made. Marilyn Bieber Account ending in 7001
[protected]
Claimed loss: $67.43
Desired outcome: Credit account to 0
Lowes credit card closed?
Hello,
To who it may concern,
My loowes credit card was closed and I work at Lowes. Why? My payments were ALWAYS ON TIME. I have NEVER MISSED A PAYMENT EVER. You even raised my amount to 3,000 so I must of been doing something right. Everyone on here we should do class action law suit against them for tarnishing our credit. I will never again buy anything at Lowes and I work there
Claimed loss: 3,000.00
Desired outcome: I want my credit back I had with Lowes
About Synchrony Bank
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Synchrony Bank. Make it specific and clear, for example, "Unauthorized Charges by Synchrony Bank" or "Poor Customer Service at Synchrony Bank".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Synchrony Bank. Mention key areas such as customer service interactions, billing disputes, account management issues, or problems with loan or credit services. Include relevant dates and any specific transaction details. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, outline the steps you took and the responses received from Synchrony Bank. Explain how this issue has personally affected you, whether it be stress, financial loss, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your claim, such as correspondence with the bank, statements, or receipts. Be cautious not to include sensitive personal information like social security numbers or full account numbers that could compromise your security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Synchrony Bank. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, correction of your account, an apology, or any other specific action from the company.
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Overview of Synchrony Bank complaint handling
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Synchrony Bank Contacts
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Synchrony Bank phone numbers+1 (866) 419-4096+1 (866) 419-4096Click up if you have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone number 9 9 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 419-4096 phone numberCustomer Service+1 (866) 893-7864+1 (866) 893-7864Click up if you have successfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 893-7864 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 893-7864 phone numberCareCredit+1 (800) 677-0718+1 (800) 677-0718Click up if you have successfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 677-0718 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 677-0718 phone numberCareCredit, Open An Account+1 (866) 226-5638+1 (866) 226-5638Click up if you have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 226-5638 phone numberSavings Products+1 (800) 333-1082+1 (800) 333-1082Click up if you have successfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 333-1082 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 333-1082 phone numberSmall-Medium Sized Businesses+1 (866) 838-0655+1 (866) 838-0655Click up if you have successfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (866) 838-0655 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (866) 838-0655 phone numberProspective Business Partners+1 (800) 859-9975+1 (800) 859-9975Click up if you have successfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 859-9975 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 859-9975 phone numberHealthcare Providers+1 (800) 300-3046+1 (800) 300-3046Click up if you have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have successfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone number 0 0 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (800) 300-3046 phone numberHealthcare Providers, Prospective Partners+1 (855) 875-1850+1 (855) 875-1850Click up if you have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have successfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number Click down if you have unsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone number 2 2 users reported that they have UNsuccessfully reached Synchrony Bank by calling +1 (855) 875-1850 phone numberDigital Help Desk
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Synchrony Bank emailsnationalsales@syf.com100%Confidence score: 100%Supportnicole.ward@synchrony.com98%Confidence score: 98%
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Synchrony Bank address950 Forrer Blvd, Dayton, Ohio, 45420, United States
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Synchrony Bank social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 23, 2024
Most discussed complaints
Closing accounts with 100% good standing - had for yearsRecent comments about Synchrony Bank company
Credit card (care card) fraudOur Commitment
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Listen, if a bank treats you like trash, you don't have to stick around and take it. Synchrony Bank sounds like it's causing you more harm than good, closing your accounts and damaging your credit score. You're right to be angry. Your credit is important, and these clowns shouldn't be playing games with it.
You've already taken a step by closing your Amazon card. Good move. Keep your finances under your control. Don't let a bank dictate your creditworthiness, especially if they keep pulling stunts like this. There are plenty of other financial institutions out there that will value you as a customer and not jerk you around.
Stay sharp, stay proactive, and don't hesitate to take action when you're being treated unfairly. Keep an eye on your credit report and stay away from banks that don't appreciate your business. You're better off without them.