Synchrony Bank Customer Service


Synchrony Bank Inc.

950 Forrer Blvd
United States - 45420

Customer Support Phone Numbers

+1 866 419 4096(Customer Service) 2 1
+1 866 893 7864(CareCredit) 1 0
+1 800 677 0718(CareCredit, Open An Account) 1 0
+1 866 226 5638(Savings Products) 1 0
+1 800 333 1082(Small-Medium Sized Businesses) 1 0
+1 866 838 0655(Prospective Business Partners) 1 0
+1 800 859 9975(Healthcare Providers) 1 0
+1 800 300 3046(Healthcare Providers, Prospective Partners) 1 0
+1 855 875 1850(Digital Help Desk) 1 0

Synchrony Bank Complaints & Reviews

Synchrony Bank / wrongfully debited my checking account 23 times

Jun 24, 2019

Synchrony bank debited my checking account 23 times in one day for $50. This is fraud. I do not even have any payments due. My bank agrees this is fraudent. Be careful of this company. Do not give them your checking savings or debit card number, please! Send a cashier's check or money...

Synchrony Bank / lowering credit card credit limit

Jun 12, 2019

Synchrony Bank is the worst crap company you can get. I got credit and paid my bills every month, and when I don't use it for awhile to pay off other accounts, They lowered my credit limits on almost all my cards. They did not send any notification that if I don't use it within a certain...

Synchrony Bank / continuous "holding" check until it's 1 or 2 days late to collect a late fee.

May 24, 2019

They have done this to me basically from the start. I tried to do e-pay and for the first 3 months, it kept getting rejected, which resulted in late fees/credit dings. The third time I had a rep on the line and walk thru the whole process. At the end, she said it all looks good and we...

Synchrony Bank / offshore customer service

May 03, 2019

First I allowed my account to get delinquent and I apologize. I've had an amazing experience with Lowe's as well as Synchrony customer service, and was trying to pay my $133. I want to get my account and finances in order, especially when it comes to Lowe's. I spoke with an offshore rep...

Synchrony Bank / credit card

Apr 19, 2019

I opened a credit Acct with Synchrony Bank in 2017, after paying on time every month for the past 20 months, I paid off the remaining balance only to have Synchrony CLOSE MY ACCOUNT due to bad information that they said they gathered from my TransUnion credit report! Not only did closing the...

Synchrony Bank / terrible customer service

Mar 27, 2019

I had the worst customer service experience of my life! After this experience, I will be letting every business I know and person to not associate with Synchrony! I've been waiting to receive a carecredit card since 2/28/19. I was referred to open up a CareCredit account from my health...

Synchrony Bank / credit rating greedy liars when applicable

Jan 12, 2019

To whom this may concern; Re; Methuselah M Shama and Grace M Shama Concerning Violations of our Civil Rights; We the above named couple are coming back to you on the erroneous and false reporting of our credit rating. To begin with about 10-12 years ago we had a Lowes credit card and were...

Synchrony Bank / unethical behaviour

Dec 07, 2018

I been a walmart credit card holder for a couple of years and this is not the only credit card i have with this bank i recently had an issue with the bank where they were double charging me for a purchase i made when i reach out to the bank they stated i needed to reach out to the merchant...

Synchrony Bank / haverty’s card

Oct 10, 2018

I paid the entire balance on the card off. Then received a notification from the credit bureaus of a late payment on my after month of paying it off. I called into to customer support and was told a finance charge hit my account after I paid card off, and that's what the late payment due...

Synchrony Bank / the product and services

Sep 28, 2018

synchrony bank closed all my accounts with them after being paid by insurance which has lowered my credit 200 points. I have paid all my cards on time for over 10 years I fall into a financial situation and the credit card insurance paid all balance and synchrony closed my accounts which...

Synchrony Bank / bp visa account

Sep 17, 2018

My account was closed due to auto payment of $38.00. Member in EXCELLENT standing since 2002. I reapplied and was given a BP Gas card. My credit union does NOT have record of auto pay sent. I paid Aug 27 2018 bill in full minus $38.00 auto pay Sep 4 2018. I am being told I am not eligible...

Synchrony Bank / gift card campaign

Sep 12, 2018

In May '18 i purchased a set of tires from Mavis and was told if I signed up for your credit card I would receive a $100 gift card so I did. I filled out the form they gave me, sent it in along with the receipt in mid-May. In late July after not yet receiving it, I called and was told my...

Synchrony Bank / Unauthorized charges

Aug 23, 2018

Opened an acct in May 2018; told them no automatic payments since I always pay off early. First bill minimum due $32; paid $398. Two weeks later they took out additional $300. Said I authorized it 2010 on another acct. since then had two/three additional accounts and always paid by phone...

Synchrony Bank / the 100.00 reward card

Jul 06, 2018

I applied at Mineki muffler automotive shop for the synchrony bank card . I got approved for 800.00. and if approved I would receive a 100.00 award card for applying. .So I had the work done and sent off for my award card. I received my card 100.00 was loaded. I used the card at 2 spot...

Synchrony Bank / credit card(s)

Jun 20, 2018

I have several accounts with synchrony bank: Walmart, Lowes, Amazon, Woman WIthin, Way Fair, JC Penney. Every time I log in to my computer to make a payment for any and all of these cards, I am forced to make up a new password. Now I am not able to reset my password. I am getting really sick...

Synchrony Bank Yamaha Financing / billing and customer service

Jun 19, 2018

I have a motorcycle financed through Yamaha Installment financing. The loan is serviced by Synchrony Bank. I am current on loan payments but I have serious reservations about Synchrony Yamaha ability to ethically provide service. I have other loans serviced by Synchrony "Lowes" and have...

Synchrony Bank / credit card

Mar 27, 2018

I have CareCredit and Chevron credit cards. Both are through Synchrony Bank. I have lived in my home 27 years and own it outright. My credit files with the three bureaus go back to 1980 and are many pages of perfection. My credit score with the three bureaus ranges from 820 to 830. I use...

Synchrony Bank / my chevron & texaco credit card account

Mar 26, 2018

I have had a Chevron and Texaco Credit Card Account since 1974 and it has always been my primary card to use all the time and we keep our account paid off most all the time. We had two accounts, one was my Wife's and I had another account that I used separately for business reason...

Synchrony Bank / Complaint about my care credit card

Jan 02, 2017

Before I received a letter today 1-2-2017, I had my care credit card (Dental card) with another bank and had no problems with them. When synchrony bank acquired my care credit card, synchrony bank closed my account. I did not have a balance, nor did I have a need to use it right now but...

Synchrony Bank / credit card reducing balances

Apr 17, 2016

I am writing this email because synchrony bank is not a reputable bank. Customer service representatives are rude to customers. The credit department is reviewing all accounts they "the bank" owns and reducing credit limits even after black customers are paying on time and paying more than...

Synchrony Bank / They had said they have not receive my payment and customer is very poor.

Feb 25, 2016

It started in November of 2015, I should had contact you'll long before now. But anyways they said it was sending my payment to my bank and my bank said have not receive anything from synchrony bank. I call them and the customer service was poor unconcern about my problem but they can seen...

SynchronyBank / they closed my account without my agreement

Nov 21, 2015

One year ago I have opened the account in SynchronyBank. I have a credit on this account and I have paid this sum on time. It was only 2 or 3 times, when I missed the payments, but I returned the whole sum back all the time. However, the bank closed my account and didn’t inform me about it...

Synchrony Bank, Yamaha Installment Financing / Unethical Behavior

Sep 11, 2015

I and a co-signer have a installment agreement for a boat purchased 12 months ago. We maintained a timely payment schedule. In June 2015, the co-signer was admitted to a hospital then assisted living with his income going towards healthcare. Trying to do the "right" thing, in July, I...

Synchrony Bank / Fraudulent account/credit charges

Oct 25, 2014

My 81-year-old mother was harassed into giving personal information to open a credit line at Ramon's Jewelers while walking in the Westfield Mall in Culver City. They persisted and she gave in. Now she has a $3500 bill with a threat of it growing to $11, 400 if the charge is not paid to Synchrony Bank.