Sonic Drive-In – Page 81

The manager Melanie at Sonic Drive In Church Point Louisiana is not a friendly manager. I secretly shop at sonic at least three times a week and every time I am there service is slow the manager is either fussing an employee showing no professional skills nor respect towards the customers. Last week on Friday and Saturday I went in for my regular order and the service was horrible. I blame management. I do not feel as if she is in full compliance and going off the rules and regulations from kergan brothers. Something needs to be done with the manager immediately.

My wife and I ordered and received a small sweet green tea each on 12/4/2015 around 8:30 PM, from a Sonic Drive Inn in Lexington, NE. I don't know what it was, but it was the worst tasting drink it has been my displeasure to try to drink. It was absolutely awful. Unfortunately, we were driving on I-80 and I did not attempt to drink whatever it was until I was back on road and didn't want to turn around and complain to the management of the store. I shall never order this particular item again. I don't know how Sonic manages its quality control, but if this is any example, they person in charge must have very interesting tastes.

I have been going to Sonic Drive Ian's for over 25 years but after today I am through. We had a coupon buy a sonic cheeseburger combo and receive a free sonic cheeseburger. My order was a sonic cheeseburger combo with a diet lemonade and upgrade the French fries to onion rings and then a regular sonic cheeseburger with a diet coke. I received the combo with both French fries and onion rings . I was charged for both as well as both drinks. When I complained both to the carhop and the manager I did not get any satification and was told in so many words they were not interested in my concerns. I will not bother the sonicdrive in's again. I feel the thing I was overcharged for was the fact I ordered only onion rings and I do not feel I should have had to pay for two drinks when one as a combo. It was the sonic on Highway 52 in Rockwell, NC

I get at sonic at 3.00pm order pickleos sonic blast 15 min later pickloes came out no blast carry back in 35 min later blast and cold pickleos came out cup wasnt wiped down icream all down the side.There was 1 car to my right eating 1 truck to my left eating .I saw 4 people go in came out with there food within minutes of going in there, so they had to have worked there this is not the first time here .Old man and woman across from me got there stuff before me and i had been there few min.

How can the Sonic drive in in Gulf Breeze Fl get the order wrong 6 different times? What is the point of putting numbers on the menue if nobody making the food knows how to make them. What is so hard about a #2 large size and a large coke. I does not matter what time of day or night I go its the same. It seems like the manager does not supervise or just hires people to fill a spot. Sonic used to be a favorite place to eat but my money will go someplace else now

I went to the sonic in tahlequah, ok on my lunch break ordered a chicken wrap with an ice water was told they could not sell me an ice water only bottled water. This company is a drink stop and they couldn't even sell me a damn ice water. An ice water! On top of the girl working the intercom was extremely rude about the whole situation.

I have tried to buy a $50.00 gift card from Ripley, TN Sonic for the last 5 months and am always told they do not have any. I talked to the manager and he said they were having problems getting them. I went to the Sonic in Alamo, TN and bought one, I ask if they had any problems getting the cards and was told NO. I told them my experience at Ripley and was told there was no problem getting them it was Ripley not ordering them. Someone needs to address this with the manager at the Ripley Sonic.

I used to work at the Sonic Drive-In In Choctaw, Oklahoma. The operating partner Bobbie Azevedo is the most unprofessional person I have ever encountered or worked for. I served in the military and in Basic Training I received more respect then I ever did from her. The woman is unstable. She has a horrible pill addiction. which she claims to be "Rumors" yet she's bought pills from half the employees there. She disappears to buy a "redbull" all the time even when she already has one in the store. She passed out in the employee bathroom for 3 hours once. This isn't hard to believe, especially with her extensive criminal background. I have absolutely no idea how she even got the job. She really should be investigate. I'm not the first to make a complaint.

My family and I went to Sonic located on Wabash in Springfield, Illinois on 9/30/2015. The price was wrong until I reached the window. Then we didn't receive our receipt until I asked for it. Come to find out they had thrown it away and tried to pass me the dirty receipt from the garbage can. By this time, I am very displeased and voice my opinion on the matter. The female manager was rude and I informed her that I will be calling the corporate office and making a formal complaint. I called the store and talked to the head manager on duty and informed him of the situation at hand. He only offered some free combo coupons but wouldn't replace my gas that was wasted sitting in their drive-thru! I AM BEYOND PISSED ABOUT THIS INCIDENT AND WILL NEVER PATRONIZE THAT SONIC EVER AGAIN!

We stopped at Sonic Drive-in in Hinesville, Ga. at 2:45p.m. today, September 26, 2015. There were two cars ahead of us. After about 5 min. the first car was asked for their order, then they got the next car and ours. After about 15 min. we were the second in line when we started hearing loud voices. The voices started sounding like an argument and got louder and louder and I realized it was coming from inside the building. Finally we could hear male and female voices yelling and screaming in anger. I pulled out of line and stopped beside the truck in front of me. I asked the driver if he could see if anyone was throwing things yet, and he said he did not know. We left. We will not be going back...the service has been getting very bad the last couple of months anyway. I sincerely hope no one was hurt, because I did not call the police...maybe I should have.

I went thru the drive thru and ordered Cheese Sticks with Marinara. I did not check my order before leaving however I drove straight to work and when I opened my bag there was no Marinara in the bag. I drove back and went thru the drive thru and a young lady by the name of Abby waited on me at the window. When I explained to her that I did not have any sauce she looked straight at me and said "I put it in the bag myself". I explained to her I did not have any sauce when I left and she again told me that she did it herself. So I explained to her that I did not steal her Mariana and to just refund me my money. She then said, I can just give you more sauce. I can assure you I did not steal Sonic's sauce Abby made me feel like I was being dishonest with her. I was not rude to her or upset that the sauce had been left out of my bag, I just wanted it to eat my lunch. I would recommend some training be put in place for associates to learn how to deal with customers so not to make then feel like they are dumb. I can promise you that I will make sure that everyone in this small town knows of Abby's poor customer service thru social media and interaction with customers at my employer. I will not be visiting this establishment again until I know that Abby no longer works there. I apologize as I do not know her last name.

Hello,
This is the fifth time we went to the sonic drive thru as my grandson enjoys it No matter when we go or if we pull in for the car hop service or just drive thru they always get the order wrong or forget something. However, today was it. We went thru the drive thru and the girl spoke so fast we could barely understander her. She repeated our order but we could not check because the screen was broken. We received our order and proceeded to go home. We ordered a foot long hot dog but received a regular one we asked for large tater tots and got small but we're charged for large. We order a large popcorn chicken with French fries but got a small order with the sogginess fries I ever tasted we were again charged for a large. We asked for 2 ranch sauces and we're not given any as well as the ketchup When you spent close to $20 for lunch I want my order to be perfect. I work hard for my money and I don't want to just give it away or see it wasted I should not have to go into the store to guarantee that I am getting what I paid for drive thrus are a convienance, are they not? This horrible experience happened at the sonic in Middletown NY on route 211. It was about 12:30pm and the girl spoke so incredible fast I couldn't understand her name the date was 9/20/15 Please contact me in regard to this complaint My name is Jayne and my number is [protected]. Thank you for your prompt attention

Friend &myself still liked sonic, until a 14dollar bill was served, with small drinks &products. We called & spoke about chk 170&the management in Kyle, Tx told us we ordered the snacks, when we ordered& paid for mediums!.He actually kept trying to convince us his receipt said snacks, while ours said mediums!.but he admitted rite there!. Wonder if he (mngr in Kyle, Tx over this 1here too) recognized that, but then said call back.. That was when he kept trying to convince again, about these 14$ really supposed to be mediums, but only given as "snacks" the manager called out, on speaker, the same way, Sonic has. Thanx Sonic. So now that's 2 customers. i wonder if they actually gave the consumer the real, right price, wouldn't they want to stay for a shake?..and then return again too?.

I came to dine in at your Milford location on 8/28/2015 and the disrespect that I witnessed from your manager to her employees was absolutely atrocious. I have also witnessed this on 5 other occasions with the same manager and other employees but her behavior at my last visit was enough. The employees at this location look like teenagers and they deserve respect and not to be belittled in front of customers. I asked 1 employee( who's name I will not disclose) what her name was and she said "Carissa the assistant manager, and she also stated that this is the type of behavior that they all have to endure on a daily basis, and she also let me know about the frequent employee turnaround at this location because of this treatment." If there is nothing done about this type of treatment I will be forced to contact channel 12 news and have them come in and investigate, It really seems like the child labor laws of CT are definitely being disregarded at this specific location. I will continue to monitor the treatment of employees at this location and document my findings so please be sure to get it taken care of IMMEDIATELY. And by the way there is also an increased fly problem in this location so I would also hate to have to contact the health department about this issue as well.