Sonic Drive-In

I get at sonic at 3.00pm order pickleos sonic blast 15 min later pickloes came out no blast carry back in 35 min later blast and cold pickleos came out cup wasnt wiped down icream all down the side.There was 1 car to my right eating 1 truck to my left eating .I saw 4 people go in came out with there food within minutes of going in there, so they had to have worked there this is not the first time here .Old man and woman across from me got there stuff before me and i had been there few min.

How can the Sonic drive in in Gulf Breeze Fl get the order wrong 6 different times? What is the point of putting numbers on the menue if nobody making the food knows how to make them. What is so hard about a #2 large size and a large coke. I does not matter what time of day or night I go its the same. It seems like the manager does not supervise or just hires people to fill a spot. Sonic used to be a favorite place to eat but my money will go someplace else now

I went to the sonic in tahlequah, ok on my lunch break ordered a chicken wrap with an ice water was told they could not sell me an ice water only bottled water. This company is a drink stop and they couldn't even sell me a damn ice water. An ice water! On top of the girl working the intercom was extremely rude about the whole situation.

I have tried to buy a $50.00 gift card from Ripley, TN Sonic for the last 5 months and am always told they do not have any. I talked to the manager and he said they were having problems getting them. I went to the Sonic in Alamo, TN and bought one, I ask if they had any problems getting the cards and was told NO. I told them my experience at Ripley and was told there was no problem getting them it was Ripley not ordering them. Someone needs to address this with the manager at the Ripley Sonic.

I used to work at the Sonic Drive-In In Choctaw, Oklahoma. The operating partner Bobbie Azevedo is the most unprofessional person I have ever encountered or worked for. I served in the military and in Basic Training I received more respect then I ever did from her. The woman is unstable. She has a horrible pill addiction. which she claims to be "Rumors" yet she's bought pills from half the employees there. She disappears to buy a "redbull" all the time even when she already has one in the store. She passed out in the employee bathroom for 3 hours once. This isn't hard to believe, especially with her extensive criminal background. I have absolutely no idea how she even got the job. She really should be investigate. I'm not the first to make a complaint.

My family and I went to Sonic located on Wabash in Springfield, Illinois on 9/30/2015. The price was wrong until I reached the window. Then we didn't receive our receipt until I asked for it. Come to find out they had thrown it away and tried to pass me the dirty receipt from the garbage can. By this time, I am very displeased and voice my opinion on the matter. The female manager was rude and I informed her that I will be calling the corporate office and making a formal complaint. I called the store and talked to the head manager on duty and informed him of the situation at hand. He only offered some free combo coupons but wouldn't replace my gas that was wasted sitting in their drive-thru! I AM BEYOND PISSED ABOUT THIS INCIDENT AND WILL NEVER PATRONIZE THAT SONIC EVER AGAIN!

We stopped at Sonic Drive-in in Hinesville, Ga. at 2:45p.m. today, September 26, 2015. There were two cars ahead of us. After about 5 min. the first car was asked for their order, then they got the next car and ours. After about 15 min. we were the second in line when we started hearing loud voices. The voices started sounding like an argument and got louder and louder and I realized it was coming from inside the building. Finally we could hear male and female voices yelling and screaming in anger. I pulled out of line and stopped beside the truck in front of me. I asked the driver if he could see if anyone was throwing things yet, and he said he did not know. We left. We will not be going back...the service has been getting very bad the last couple of months anyway. I sincerely hope no one was hurt, because I did not call the police...maybe I should have.

I went thru the drive thru and ordered Cheese Sticks with Marinara. I did not check my order before leaving however I drove straight to work and when I opened my bag there was no Marinara in the bag. I drove back and went thru the drive thru and a young lady by the name of Abby waited on me at the window. When I explained to her that I did not have any sauce she looked straight at me and said "I put it in the bag myself". I explained to her I did not have any sauce when I left and she again told me that she did it herself. So I explained to her that I did not steal her Mariana and to just refund me my money. She then said, I can just give you more sauce. I can assure you I did not steal Sonic's sauce Abby made me feel like I was being dishonest with her. I was not rude to her or upset that the sauce had been left out of my bag, I just wanted it to eat my lunch. I would recommend some training be put in place for associates to learn how to deal with customers so not to make then feel like they are dumb. I can promise you that I will make sure that everyone in this small town knows of Abby's poor customer service thru social media and interaction with customers at my employer. I will not be visiting this establishment again until I know that Abby no longer works there. I apologize as I do not know her last name.

Hello,
This is the fifth time we went to the sonic drive thru as my grandson enjoys it No matter when we go or if we pull in for the car hop service or just drive thru they always get the order wrong or forget something. However, today was it. We went thru the drive thru and the girl spoke so fast we could barely understander her. She repeated our order but we could not check because the screen was broken. We received our order and proceeded to go home. We ordered a foot long hot dog but received a regular one we asked for large tater tots and got small but we're charged for large. We order a large popcorn chicken with French fries but got a small order with the sogginess fries I ever tasted we were again charged for a large. We asked for 2 ranch sauces and we're not given any as well as the ketchup When you spent close to $20 for lunch I want my order to be perfect. I work hard for my money and I don't want to just give it away or see it wasted I should not have to go into the store to guarantee that I am getting what I paid for drive thrus are a convienance, are they not? This horrible experience happened at the sonic in Middletown NY on route 211. It was about 12:30pm and the girl spoke so incredible fast I couldn't understand her name the date was 9/20/15 Please contact me in regard to this complaint My name is Jayne and my number is [protected]. Thank you for your prompt attention

Friend &myself still liked sonic, until a 14dollar bill was served, with small drinks &products. We called & spoke about chk 170&the management in Kyle, Tx told us we ordered the snacks, when we ordered& paid for mediums!.He actually kept trying to convince us his receipt said snacks, while ours said mediums!.but he admitted rite there!. Wonder if he (mngr in Kyle, Tx over this 1here too) recognized that, but then said call back.. That was when he kept trying to convince again, about these 14$ really supposed to be mediums, but only given as "snacks" the manager called out, on speaker, the same way, Sonic has. Thanx Sonic. So now that's 2 customers. i wonder if they actually gave the consumer the real, right price, wouldn't they want to stay for a shake?..and then return again too?.

I came to dine in at your Milford location on 8/28/2015 and the disrespect that I witnessed from your manager to her employees was absolutely atrocious. I have also witnessed this on 5 other occasions with the same manager and other employees but her behavior at my last visit was enough. The employees at this location look like teenagers and they deserve respect and not to be belittled in front of customers. I asked 1 employee( who's name I will not disclose) what her name was and she said "Carissa the assistant manager, and she also stated that this is the type of behavior that they all have to endure on a daily basis, and she also let me know about the frequent employee turnaround at this location because of this treatment." If there is nothing done about this type of treatment I will be forced to contact channel 12 news and have them come in and investigate, It really seems like the child labor laws of CT are definitely being disregarded at this specific location. I will continue to monitor the treatment of employees at this location and document my findings so please be sure to get it taken care of IMMEDIATELY. And by the way there is also an increased fly problem in this location so I would also hate to have to contact the health department about this issue as well.

We stopped for drinks before leaving Manhattan for home. I tried to order several times and decided that the speaker must not be working. I moved over to another station and placed an order. When the car hop delivered our order I informed him that the speaker in the next station wasn't working. He said that they had been having trouble with it all day. There was no sign or even a note on the order board informing us of this. While we were waiting another car pulled in to the station with the broken speaker and the driver was pushing the button trying to order. After telling the car hop of our trouble and that there was another driver trying to order he walked back to the building right past the other car without saying anything. We then informed the driver of the other car of the problem. I thought it was very uncalled for to let someone sit by a broken speaker when the car hop knew of the problem and was walking right by the waiting car.

I've gone to this location 4 different times after 8 pm to get milkshakes each time the wait was terrible I put my order in and waited for 45 minutes for shakes only to get the wrongs ones and tonight after placing my order I waited 50 minutes and I ring for service to ask if they forgot about me and no one answered then I set there for 15 more minutes and left I want be going to this location again july 11 2015 thanks

To whom it may concern:
I am a current employee at the Grove sonic #2090.
I wish to stay anonymous due to the repercussions that may occur. I assure you that I do not know all of the stipulations or limitations to the profession you or your general managers are in but it is not hard for one to tell what is moral and what is not. The general manager of this store (#2090), Megan Boyle, has performed many immoral acts of conduct towards and around her current and past employees. I, myself have been working under her for a significant amount of time to experience these occurrences personally. The following is some of the occurrences and situations that I have seen or personally been apart of:
• Megan Boyle has taken it upon herself to verbally threaten her employees and there has been one occurrence of the threats getting physical.
• Megan Boyle has lack of leadership and still presents herself as she is a 16 year old in high school.
• Megan Boyle has brought and continues to bring her personal relations to work and involves her employees.
• Megan Boyle has taken many of the employees off of the schedule or cut their hours because she has a personal problem with them.
• Megan Boyle has said a numerous amount of inappropriate things about and directly to her employees ranging from threats as stated above or conversations that involves sexual instances.
• Megan Boyle has brought and continues to bring her personal relations to her place of work. She has even brought her child up her and expected the employees to watch him as she takes her managers outside and conducts a meeting.
• Megan Boyle has shown an extreme amount of favoritism towards certain employees that I will not name due to confidentiality.
• Megan Boyle has taken it upon herself to take her managers well earned weekends off to fulfill her wishes.
• Megan Boyle has not properly informed her employees of the promotional texts that get sent around and the employees are blamed for the bad day the store has endured.
• Megan Boyle has changed the food order or has not order the correct amount that the store needs to fulfill the customers need so that she receives a food cost bonus.
• Megan Boyle gets very upset and shows her emotion to the employees when a mystery shop is not done correctly to receive a 100% because she does not receive her bonus.
• Megan Boyle has time and time again told her employees that they were worthless and incompetent.
• Megan Boyle has scheduled herself 12 hour shifts and only stayed 1/3 of it, leaving the store short a person several times.
• Megan Boyle does not come in and take care of her store as a general manager should. There was an incident on June 28, 2015; one of her managers had walked out and quit and the manager on duty called Megan, as they should because she is suppose to be the general manager but instead of coming in and taking care of business as she is paid too, she informed the manager that she was out of town and more concerned about her own person sexual relations to come into her store and deal with the problem at hand.
I am not sending you this message out of hostility but because these situations have gone on way to long. This not only affects my job but everyone else around her. When Megan Boyle comes into work with her personal relations has her main concern, the store does not run like it should because she distracts her employees from what they are paid to do. Megan has also denied raises to employees that have exceed the expectations given to them and these said employees have been her for 12-19 months. I am sorry if you feel this is a waste of your time but I really love my job and I know the others do also. When I come into my place of work, I expect to work and do as is expected of me to earn my pay; I do not expect to come in and get treated in a immoral way or learn about my boss' personal relations.

Thanks for your time!
Sincerely,
a concerned employee of store #2090

I stopped to order milkshakes for my family after 8:00. While waiting we seen a man with no shoes on, after smoking a cigarette, enter sonic and go to the drink machine and proceed to make 2 large drinks. In the meantime another man not working there was going in and out several times. I did not see either man wash their hands. So I informed the waitress, after pushing the button that we did not want our shakes for these reasons and that I was going to contact the main headquarters about it.