Ross Dress for Less Complaints & Reviews

Ross / cashier rude

Apr 16, 2018

This is an issue regarding customer service that I received at your London Square store located at 13600 SW 120th St, Miami, FL 33186. I am a loyal customer and was in this store on Saturday, April 14, 2018 to make a purchase. I said good morning to the cashier and she didn't speak, The...

Ross East Capitol Milwaukee Wisconsin / nasty employees

Apr 15, 2018

We have 2 employees at our ross store whom have been intimate wit one more another for about a month not w these arent 2 employees this is our manager sibioun taylor and one of our employees who name is tymeka curtis. I think this is a big issue because qhen tgmeka calls in maleka call...

Ross Dress for Less / lack of quality/educated staff

Apr 13, 2018

Ross Stores, Inc Corporate Office 5130 Hacienda Drive Dublin, CA 94568 To whom it may concern: On April 6, 2018, I went to a Ross store located at N. Roanoke, VA 1416 Towne Square Blvd NW Roanoke, VA 24012. I have shopped at this store on numerous occasions, while I haven't always been...

Ross Dress for Less / restrooms

Apr 11, 2018

I went to shop yesterday on 4/10/18 @ appx. 3:30 p.M . I went to restroom to find another lady coming out shaking her head saying there was feces all over so i asked the dressing room attendant if she could call someone she said the cleaning crew didn't come till that evening, I asked if...

Ross Dress for Less / calvin klein men’s t-shirt

Apr 07, 2018

I emailed a complaint a couple of weeks ago and have received a reply. On vacation recently in Florida I purchased a men's t-shirt. On arriving back in the United Kingdom I discovered the t-shirt has a fairly large hole at the back of the neck. I assume this may have been made by a...

Ross Dress for Less / security guard rio rancho nm ross on 4.5.18 at 10:00 am

Apr 05, 2018

At just before 10:00 am on 4.5.18 at the Rio Rancho NM Ross location at 3575 Nm Highway 528-, Bldg G, Rio Rancho, NM 87144. Theft Prevention officer caught on video trying to threaten me because I stated I would be filing a complaint with the Ross Corporate office about her rude...

Ross Dress for Less / manager and cashier names kris

Apr 04, 2018

Long line asked to open another reg manager was rude and dismissed me the cashier decided to lecture me and called me ridiculous at no time did I disrespect him my kids were with me, then he said he was calling police.for what trying to pay? Unbelievably uncalled for humiliating, corp...

Ross Dress for Less / management

Apr 04, 2018

An employee worked for Ross for 2.5 months. They were treated like garbage. The manager always made the employee feel bad and they were doing their best without proper coaching. However, they had no problem calling on a day off or asking the employee to stay longer after their scheduled...

Ross Dress for Less / a same exchange

Apr 04, 2018

I had an even exchange, the same item from medium to large belts. Because I brought them yesterday senior day. Shelly the manager in Delray Beach Federal Highway Ross said that I had to pay the difference because I brought them on senior day. The same belts just a different size. So I told...

Ross Dress for Less / customer service

Mar 20, 2018

I went to Ross to exchange some baby outfits that were too small. I asked an older white haired man with glasses where they took returns he was very rude and said get in line he wasn't waiting on anyone at the time I went to walk up to his register and another man walked up he said I had...

Ross Dress for Less / cashier unethical behavior

Mar 14, 2018

Store # 0174 Reg: 02 Tran: 1597 Date: 03/14/2018 Assoc: 436930 The cashier was very rude she called the security on me in front of all customers just because one of the items I purchased had the wrong price. To be honest I don't think that was necessary it was something very small that cost...

Ross Dress for Less / cashier and customer service at the store

Mar 12, 2018

Mocking another employee informs of customers... I take very serious bullying specially against elderly and I can believe what I witnessed on Thursday March 8 at 7pm at the Ross location in North Port Fl, when I need it a piece of furniture brought to the cashier area and they send me thi...

Ross Dress for Less / unprofessional & lack of customer service

Mar 03, 2018

3/3/18 @ 10PM, I decided I would drive toRoss's in Corbin KY to exchange/merchandise credit for items I had recently accumulated or recently received as a gift that I no longer wanted and never used. Now, I frequent This particular store, always spend many coins, & never...

Ross Dress for Less / idiotic/messy/psychotic customers!! beware

Mar 02, 2018

I completely understand that all stores have their weird customers. However, after a few months at ross, I can tell you that the people who shop at ross are the worst. You will get devil looking "moms" with kids who puke on the floor... And then the mom wont even clean it up/offer to clean...

Ross Dress for Less / manager/service

Mar 02, 2018

The 5900 Sugarloaf Mills Pkwy, Ross, one of your Manager Shewa, she is Verbally abusing the workers, she doesn't know how to speak to the workers, she called one of the workers stupid, and then had another argument with a cashier worker, Mr. Quinton Buford is told about it and does nothing...

Ross Dress for Less / manager

Feb 26, 2018

Hello, My name is Sharon Ortiz my husbands name is Luis Ortiz. We have been loyal customers to ross for many years. Today I went to the ross in Pasadena Tx . We were waiting in line to purchase some items. The line was pretty long the wait was about 30 minutes there was only 2 register...

Ross Dress for Less / employee

Feb 04, 2018

We didn't have any problems shopping we found everything we needed but one of the items we got was damaged and when we got to register 2 at checkout I had asked the employee if there was any sort of discount we could get and so she gave me attitude and laughed how it's only a box, I wa...

Ross Dress for Less / i'm complaints about a rude manager

Feb 03, 2018

So to day my family went to shop at Ross 1600 Saratoga Ave, San Jose, CA 95129. Our family picked out some stuffs and our kids got some toys already but then my 2 years old son saw 3 cars on the floor so he came and played with it. Then a manager guy came and told us you can not open it...

Ross Dress for Less / I am complaining about the rude behavior of a lady manager and some of her employee

Feb 02, 2018

On January 31, 2018 my friend and I went to this store which I love and I've been coming here to shop for 24 years and it is the first time I've encountered a very rude and very unprofessional manager. I was going to buy a few pairs of shoes for my nephew and there are employees shelving...

Ross Dress for Less / services

Jan 25, 2018

Today at 'Fremont Hub' Ross, I went to return (exchange) one of the luggage I bought last week. Unfortunately I didnt have the reciept as I wasnot hoping to return it. Nevertheless I was there and the 'sangeet' store manager (I suppose) was so rude and loud to me. The...

Ross Dress for Less / customer service

Jan 23, 2018

Today at ross in overland park kansas on 95th street the cashier was beyond rude. We were the only customers in line, she proceded to continue her work for up to 3 minutes with no aknowledment to us. When she did decide to ring up or purchases ( well over $100) she did so without one word...

Ross Dress for Less / customer service/ cashier

Jan 23, 2018

I was in the Ross on 3900 S Bristol Street, Santa Ana, CA on Sunday, Jan. 21st. I was checking out and I had 2 glassware items that needed to wrap in tissue paper. I asked the cashier if she had some and she replied Yes. Then I asked her to wrap the 2 items and she changed her story and...

Ross Dress for Less / I am complaining about elizabeth, the assistant manager

Jan 15, 2018

This manager treats the customers really inappropriately. She allow the associate without the name tag talking with me.! It means like this associates work of the clock or not at belongs to Ross member !??? The when i asking for the nam everyone turn away and denying giving out . Fially i...

Ross Dress for Less / discrimination from employees and manager

Jan 12, 2018

As I walked into the Ross store in San Francisco I was immediately told by loss prevention that I was not allowed in the store app on asking why he had informed me that he had caught me a month ago stealing immediately I ask for a manager and after waiting for 15 to 20 minutes finally...

Ross / harassment of school children

Jan 10, 2018

On Friday, my son and his friend were getting off the bus. They were walking, talking and joking as all young teenagers do. The boys noticed a police car circle them and come back around, the officer got out and asked them some questions. The officer asked them, "what is your name, date of...

Ross Dress for Less / returning my money from a credit

Jan 03, 2018

i already sent a complaint about this same subject with no reply. I purchased a jacket from store #1723 on december 3rd fpr my husband. It was not to his liking, so i had seen a different style jacket at store #1464 so i returned the jacket from december 3rd and purchased the other one...

Ross Dress for Less / returning

Dec 29, 2017

Hi, I was very dissatisfied with customer service on December 29. I was returning a Christmas gift that someone gave me I didn't have a receipt and I didn't have the tag but I had a little bit of tag that said was from Ross and a lady had no I can return it. It was that cuz she can find a...

Ross Dress for Less / boots with unsafe eyelets and return

Dec 29, 2017

In October, I purchased a pair of Boots for $19.99 along with a total of $66.28 spent at that time. Due to our weather being warmer, I did not put these boots on until this morning only to find that the eyelets had sharp metal inside the boots. At this time, I decided to return them to the...

Ross Dress for Less / customer service

Dec 29, 2017

A Supervisor by the name Janel, at Tamuning Ross, shouldn't be in that position at all. She has the rudest attitude and is also not helpful. She also posts things on social media bashing Ross. Do you think someone really should be in that position, when they take no pride of their...

Ross Dress for Less / rude manager

Dec 28, 2017

12/28/2017 ...I just came out of the store #0191 on coral way and 87ave Miami Florida ... The manager named flor has not customer service skills and no manners to properly treat the customers...this person with her nasty and ugly attitude problem shouldn't b working for this company putting the...

Ross Dress for Less / ross at encino california

Dec 27, 2017

My sister works at Ross at Encino California and they managers there are terrible and it is because she is in College and her college is not like 5 minuets away it's all the way in Santa Monica.Its heads for her to balance school and work.At work when they give you the sheet where you...

Ross Dress for Less / manager tamera

Dec 18, 2017

To whom this may concern On December 18, 2017 at 5pm. I had a very disturbing experience at the Ross in Cumming, Ga with a Manager named Tamara. While in line 2 other customer and I were conversing with each other about how ridiculous the line was with only two people on the register. Tamara...

Ross Dress for Less / rude manager

Dec 17, 2017

Dec. 17, 2017 I was in Ross store in Aberdeen, NC I approached checkout the cashier who was the manager of the store her name was Kityana was talking to cashier next to her she was whispering something in her ear then they both turned and looked at me as if they were talking about me which...

Ross Dress for Less / complete unorganized disaster

Dec 14, 2017

The Ross Dress For Less in Round Rock, Texas is an absolute disaster right now. Adult clothes are in the children's section, and vice versa. There are items all over the floor and being damaged by people walking by. The company is going to lose so much money just due to the fact that their...

Ross Dress for Less / management

Dec 14, 2017

My name is Jessica Ransom my client ID number is 488157 and I work at Ross Dress for Less store number 00618. As I arrive to work today I went to my stockroom as I am the stockroom lead. My plan was to hang a few apparel, run a few hummers, and if need be run a few racks, because it was a...

Ross Dress for Less / bad customer service in sunrise, florida store by juannita

Dec 11, 2017

Today (12/11/17 at 4:36 pm) I went to my local Ross store to return a pair of shoes that I bought yesterday. Juannita took the pair of shoes that I didn't even try because the color didn't match the dress that I also bought in Ross and I will be wearing for my Christmas party (I work as a...

Ross Dress for Less / furniture

Dec 05, 2017

I returned an item to my local Blue Springs Missouri Ross location. The item I had purchased was a screen or room divider that cost $29.99. I returned some three or four weeks later without a receipt because I found that it did not fit in the room. I ask the clerk what the policy was and...

Ross Dress for Less / picture frames and mirrors

Dec 05, 2017

I am a regular Ross shopper and I have been into many many stores. Every single time I purchase a picture frame or mirror, etc... the price sticker is stuck on the glass!!! I­t­ is a pain to get off. It's honestly really frustrating especially when there are other places to place the price...

Ross Dress for Less / the staff and security guards didn't follow protocol when I was robbed in the fitting room.

Nov 29, 2017

November 27th 2017 I went to the Ross in Hollywood. I selected 18 items at first I tried on eight of them I kept the items I was going to buy and then exchange them for the other six. After walking into my dressing room I set my purse down onto the little bench then I noticed one of the...

Ross Dress for Less / unethical behaviour

Nov 29, 2017

My name is Della Page and I have a complaint against William Page who currently works at your East West Connector location in Austell, GA. We are currently separated and I am in the process of filing for a divorce. I have recently observed William being a bit too friendly with the female...